2014 CHEVROLET EXPRESS jump start

Black plate (2,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
2015 Chevrolet Express Owner ManualM
Jump Starting . . . . . . . . . . . . . . . 10-74
Towing the Vehicle . . . . . . . . . . 10-78
Appearance Care . . . . . . . . . . . 10-80
Service and Maintenance . . . 11-1
General Information . . . . . . . . . . 11-1
Maintenance Schedule . . . . . . . 11-3
Special Application Services . . . . . . . . . . . . . . . . . . . . 11-7
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . 11-7
Recommended Fluids . . . . . . . 11-11
Maintenance Records . . . . . . . 11-14
Technical Data . . . . . . . . . . . . . . . 12-1
Vehicle Identification . . . . . . . . . 12-1
Vehicle Data . . . . . . . . . . . . . . . . . . 12-2
Customer Information . . . . . . . 13-1
Customer Information . . . . . . . . 13-1
Reporting Safety Defects . . . . 13-13
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-14 OnStar
. . . . . . . . . . . . . . . . . . . . . . . 14-1
OnStar Overview . . . . . . . . . . . . . 14-1
OnStar Services . . . . . . . . . . . . . . 14-2
OnStar Additional
Information . . . . . . . . . . . . . . . . . . 14-6
Index . . . . . . . . . . . . . . . . . . . . . i-1

Black plate (21,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
Driving and Operating 9-21
The shift lock control system is
always functional except in the case
of a dead battery or low voltage
(less than 9 V) battery.
If the vehicle has an uncharged
battery or a battery with low voltage,
try charging or jump starting the
battery. SeeJump Starting on
page 10-74 for more information.
To shift out of P (Park) use the
following:
1. Apply the brake pedal.
2. Turn the ignition to ACC/ ACCESSORY or ON/RUN.
3. Move the shift lever to the desired position.
If you still are unable to shift out of
P (Park):
1. Ease the pressure on the shift lever. 2. While holding down the brake
pedal, push the shift lever all the
way into P (Park).
3. Move the shift lever to the desired position.
If you are still having a problem
shifting, have the vehicle serviced.
Parking over Things
That Burn
{Warning
Things that can burn could touch
hot exhaust parts under the
vehicle and ignite. Do not park
over papers, leaves, dry grass,
or other things that can burn.
Engine Exhaust
{Warning
Engine exhaust contains carbon
monoxide (CO) which cannot be
seen or smelled. Exposure to CO
can cause unconsciousness and
even death.
Exhaust may enter the vehicle if:
.The vehicle idles in areas
with poor ventilation (parking
garages, tunnels, deep snow
that may block underbody
airflow or tail pipes).
.The exhaust smells or
sounds strange or different.
.The exhaust system leaks
due to corrosion or damage.
.The vehicle exhaust system
has been modified, damaged,
or improperly repaired. (Continued)

Black plate (2,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
10-2 Vehicle Care
Tire Inspection . . . . . . . . . . . . . . 10-56
Tire Rotation . . . . . . . . . . . . . . . 10-56
Dual Tire Rotation . . . . . . . . . . 10-57
When It Is Time for NewTires . . . . . . . . . . . . . . . . . . . . . . 10-58
Buying New Tires . . . . . . . . . . . 10-59
Different Size Tires and Wheels . . . . . . . . . . . . . . . . . . . 10-60
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . 10-61
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . 10-62
Wheel Replacement . . . . . . . . 10-63
Tire Chains . . . . . . . . . . . . . . . . . 10-63
If a Tire Goes Flat . . . . . . . . . . 10-64
Tire Changing . . . . . . . . . . . . . . 10-66
Full-Size Spare Tire . . . . . . . . 10-74
Jump Starting
Jump Starting . . . . . . . . . . . . . . 10-74
Towing the Vehicle
Towing the Vehicle . . . . . . . . . 10-78
Recreational Vehicle Towing . . . . . . . . . . . . . . . . . . . . 10-78
Appearance Care
Exterior Care . . . . . . . . . . . . . . . 10-80
Interior Care . . . . . . . . . . . . . . . . 10-85
Floor Mats . . . . . . . . . . . . . . . . . . 10-88
General Information
For service and parts needs, visit
your dealer. You will receive
genuine GM parts and GM-trained
and supported service people.
Genuine GM parts have one of
these marks:
California Proposition
65 Warning
Most motor vehicles, including this
one, contain and/or emit chemicals
known to the State of California to cause cancer and birth defects or
other reproductive harm. Engine
exhaust, many parts and systems,
many fluids, and some component
wear by-products contain and/or
emit these chemicals.
California Perchlorate
Materials Requirements
Certain types of automotive
applications, such as airbag
initiators, safety belt pretensioners,
and lithium batteries contained in
Remote Keyless Entry transmitters,
may contain perchlorate materials.
Special handling may be necessary.
For additional information, see
www.dtsc.ca.gov/hazardouswaste/
perchlorate.
Accessories and
Modifications
Adding non‐dealer accessories or
making modifications to the vehicle
can affect vehicle performance and
safety, including such things as
airbags, braking, stability, ride and

Black plate (25,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
Vehicle Care 10-25
Vehicle Storage
{Warning
Batteries have acid that can burn
you and gas that can explode.
You can be badly hurt if you are
not careful. SeeJump Starting on
page 10-74 for tips on working
around a battery without
getting hurt.
Infrequent Usage: Remove the
black, negative (−) cable from the
battery to keep the battery from
running down.
Extended Storage: Remove the
black, negative (−) cable from the
battery or use a battery trickle
charger.
Rear Axle
When to Check Lubricant
Refer to the Maintenance Schedule
on page 11-3 to determine how
often to check the lubricant.
How to Check Lubricant
To get an accurate reading, the
vehicle should be on a level
surface.
The proper level for the 2500 and
3500 Series is from 0 to 6 mm
(1/4 in) below the bottom of the fill
plug hole. Add only enough fluid to
reach the proper level.
What to Use
Refer to Recommended Fluids and
Lubricants on page 11-11 to
determine what kind of lubricant
to use.
Noise Control System
The following information relates to
compliance with federal noise
emission standards for vehicles with
a Gross Vehicle Weight Rating
(GVWR) of more than 4 536 kg
(10,000 lbs). The Maintenance
Schedule provides information on
maintaining the noise control system
to minimize degradation of the noise
emission control system during the
life of the vehicle. The noise control
system warranty is given in the
vehicle warranty booklet.
These standards apply only to
vehicles sold in the United States.

Black plate (74,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
10-74 Vehicle Care
Full-Size Spare Tire
If this vehicle came with a full-size
spare tire, it was fully inflated when
new, however, it can lose air over
time. Check the inflation pressure
regularly. SeeTire Pressure on
page 10-50 andVehicle Load Limits
on page 9-9. For instructions on
how to remove, install, or store a
spare tire, see Tire Changing on
page 10-66. After installing the spare tire on the
vehicle, stop as soon as possible
and check that the spare is correctly
inflated. The spare tire is made to
perform well at speeds up to
112 km/h (70 mph) at the
recommended inflation pressure, so
you can finish your trip.
Have the damaged or flat road tire
repaired or replaced back onto the
vehicle, as soon as possible, so the
spare tire will be available in case it
is needed again.
Do not mix tires and wheels of
different sizes, because they will not
fit. Keep the spare tire and its wheel
together.
Jump Starting
For more information about the
vehicle battery, see
Battery on
page 10-24.
If the vehicle battery has run down,
you may want to use another
vehicle and some jumper cables to
start your vehicle. Be sure to use
the following steps to do it safely.
{Warning
Batteries can hurt you. They can
be dangerous because:
.They contain acid that can
burn you.
.They contain gas that can
explode or ignite.
.They contain enough
electricity to burn you.
If you do not follow these steps
exactly, some or all of these
things can hurt you.

Black plate (75,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
Vehicle Care 10-75
{Caution
Ignoring these steps could result
in costly damage to the vehicle
that would not be covered by the
vehicle warranty. Trying to start
the vehicle by pushing or pulling it
will not work, and it could damage
the vehicle.
1. Check the other vehicle. It must have a 12-volt battery with a
negative ground system.
{Caution
If the other vehicle does not have
a 12-volt system with a negative
ground, both vehicles can be
damaged. Only use a vehicle that
has a 12-volt system with a
negative ground for jump starting. 2. Get the vehicles close enough
so the jumper cables can reach,
but be sure the vehicles are not
touching each other. If they are,
it could cause a ground
connection you do not want. You
would not be able to start your
vehicle, and the bad grounding
could damage the electrical
systems.
To avoid the possibility of the
vehicles rolling, set the parking
brake firmly on both vehicles
involved in the jump start
procedure. Put an automatic
transmission in P (Park) or a
manual transmission in Neutral
before setting the parking brake.
{Caution
If any accessories are left on or
plugged in during the jump
starting procedure, they could be
damaged. The repairs would not
be covered by the vehicle
(Continued)
Caution (Continued)
warranty. Whenever possible, turn
off or unplug all accessories on
either vehicle when jump starting.
3. Turn off the ignition on both vehicles. Unplug unnecessary
accessories plugged into the
cigarette lighter or the accessory
power outlet. Turn off the radio
and all lamps that are not
needed. This will avoid sparks
and help save both batteries.
And it could save the radio!
4. Open the hoods and locate the positive (+) and negative (−)
terminal locations of the other
vehicle.
On your van, use the unpainted
radio antenna bracket as a
remote negative (−) terminal.

Black plate (77,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
Vehicle Care 10-77
it to the positive (+) terminal of
the good battery. Use a remote
positive (+) terminal if the vehicle
has one.
7. Now connect the black negative (−) cable to the
negative (−) terminal of the good
battery. Use a remote
negative (−) terminal if the
vehicle has one.
Do not let the other end touch
anything until the next step. The
other end of the negative (−)
cable does not go to the dead
battery. It goes to a heavy,
unpainted metal engine part or
to a remote negative (−) terminal
on the vehicle with the dead
battery. On your van, use the
unpainted radio antenna bracket
as a remote negative (−)
terminal.
8. Connect the other end of the
negative (−) cable to the
negative (−) terminal location on
the vehicle with the dead battery.
On your van, use the unpainted
radio antenna bracket as a
remote negative (−) terminal.
{Caution
The vehicle uses the unpainted
radio antenna bracket as a
remote negative (-) terminal.
Move the antenna coaxial cable
out of the way before clamping
the negative jumper cable to the
fixed antenna bracket. Avoid
touching the negative cable clamp
to the air conditioning line. Failure
to do either of these could
damage the vehicle. The repairs
would not be covered by the
vehicle warranty.
9. Now start the vehicle with the good battery and run the engine
for a while.
10. Try to start the vehicle that had the dead battery. If it will not
start after a few tries, it
probably needs service.

Black plate (6,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
13-6 Customer Information
.Model, year, color, and license
plate number of the vehicle.
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
.Description of the problem.
Coverage
Services are provided up to 5 years/
160 000 km (100,000 mi), whichever
comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Chevrolet reserve the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.General Motors North America and
Chevrolet reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock-Out Service:
Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
.Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.