2014 CHEVROLET CRUZE service

Black plate (2,1)Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada-6007168) -
2014 - 2nd Edition - 7/15/13
2014 Chevrolet Cruze Owner ManualM
Jump Starting . . . . . . . . . . . . . . . 10-82
Towing the Vehicle . . . . . . . . . . 10-85
Appearance Care . . . . . . . . . . . 10-88
Service and Maintenance . . . 11-1
General Information . . . . . . . . . . 11-1
Maintenance Schedule . . . . . . . 11-2
Special Application Services . . . . . . . . . . . . . . . . . . . . 11-8
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . 11-9
Recommended Fluids . . . . . . . 11-12
Maintenance Records . . . . . . . 11-15
Technical Data . . . . . . . . . . . . . . . 12-1
Vehicle Identification . . . . . . . . . 12-1
Vehicle Data . . . . . . . . . . . . . . . . . . 12-2 Customer Information
. . . . . . . 13-1
Customer Information . . . . . . . . 13-1
Reporting Safety Defects . . . . 13-12
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-13
OnStar . . . . . . . . . . . . . . . . . . . . . . . 14-1
OnStar Overview . . . . . . . . . . . . . 14-1
OnStar Services . . . . . . . . . . . . . . 14-2
OnStar Additional
Information . . . . . . . . . . . . . . . . . . 14-5
Index . . . . . . . . . . . . . . . . . . . . . i-1

Black plate (3,1)Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada-6007168) -
2014 - 2nd Edition - 2/3/14
Introduction iii
The names, logos, emblems,
slogans, vehicle model names, and
vehicle body designs appearing in
this manual including, but not limited
to, GM, the GM logo, CHEVROLET,
the CHEVROLET Emblem, and
CRUZE are trademarks and/or
service marks of General Motors
LLC, its subsidiaries, affiliates,
or licensors.
This manual describes features that
may or may not be on your specific
vehicle either because they are
options that you did not purchase or
due to changes subsequent to the
printing of this owner manual.
Please refer to the purchase
documentation relating to yourspecific vehicle to confirm each of
the features found on your vehicle.
For vehicles first sold in Canada,
substitute the name
“General
Motors of Canada Limited” for
Chevrolet Motor Division wherever it
appears in this manual.
Keep this manual in the vehicle for
quick reference.
Canadian Vehicle Owners
Propriétaires Canadiens
A French language manual can be
obtained from your dealer, at
www.helminc.com, or from:
On peut obtenir un exemplaire de
ce guide en français auprès du
concessionnaire ou à l'adresse
savant:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Using this Manual
To quickly locate information about
the vehicle, use the Index in the
back of the manual. It is an
alphabetical list of what is in the
manual and the page number where
it can be found.
Danger, Warnings, and
Cautions
{Danger
Text marked{Danger provides
information on risk of fatal injury.
Disregarding this information may
endanger life.
Litho in U.S.A.
Part No. 22895907 C Third Printing©2014 General Motors LLC. All Rights Reserved.

Black plate (4,1)Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada-6007168) -
2014 - 2nd Edition - 7/15/13
iv Introduction
{Warning
Text marked{Warning provides
information on risk of accident or
injury. Disregarding this
information may lead to injury.
{Caution
Text marked{Caution provides
information that may indicate a
hazard that could result in injury
or death. It could also result in
possible damage to the vehicle.
A circle with a slash through it is a
safety symbol which means “Do
Not,” “Do not do this,” or“Do not let
this happen.”
Symbols
The vehicle has components and
labels that use symbols instead of
text. Symbols are shown along with
the text describing the operation or
information relating to a specific
component, control, message,
gauge, or indicator.
M: This symbol is shown when
you need to see your owner manual
for additional instructions or
information.
*: This symbol is shown when
you need to see a service manual
for additional instructions or
information. Vehicle Symbol Chart
Here are some additional symbols
that may be found on the vehicle
and what they mean. For more
information on the symbol, refer to
the Index.
9:
Airbag Readiness Light
#:Air Conditioning
!:Antilock Brake System (ABS)
%:Audio Steering Wheel Controls
or OnStar®
$: Brake System Warning Light
":Charging System
I:Cruise Control
B: Engine Coolant Temperature
O:Exterior Lamps
#:Fog Lamps
.: Fuel Gauge
+:Fuses
3: Headlamp High/Low-Beam
Changer

Black plate (16,1)Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada-6007168) -
2014 - 2nd Edition - 7/15/13
1-16 In Brief
Storing a Favorite Station
Stations from all bands can be
stored in the favorite lists in any
order. Up to six stations can be
stored in each favorite page and the
number of available favorite pages
can be set.
To store the station to a position in
the list, press the corresponding
numeric button 1 to 6 until a beep is
heard.
For more information, see“Storing a
Station as a Favorite” inAM-FM
Radio on page 7-7.
Setting the Clock
Adjusting the Time or Date
To set the time and date for the
radio with navigation:
1. Press CLOCK.
2. Select Set Time or Set Date.
3. Turn the MENU/SEL knob to adjust the highlighted number.
4. Press the MENU/SEL knob to select the next number. 5. To save the settings, press
BACK on the radio faceplate.
Setting the 12/24 Hour Format
To set the 12/24 hour format for the
radio with navigation:
1. Press CLOCK.
2. Highlight 12/24 Hour Format.
3. Press the MENU/SEL knob to select the 12 hour or 24 hour
display format.
4. To save the settings, press BACK on the radio faceplate.
For detailed instructions on setting
the clock for the vehicle's specific
audio system. See Clock on
page 5-4.
Satellite Radio
If equipped, vehicles with a
SiriusXM®satellite radio tuner and a
valid SiriusXM satellite radio
subscription can receive SiriusXM
programming.
SiriusXM Satellite Radio
Service
SiriusXM is a satellite radio service
based in the 48 contiguous United
States and 10 Canadian provinces.
SiriusXM satellite radio has a wide
variety of programming and
commercial-free music, coast to
coast, and in digital-quality sound.
A fee is required to receive the
SiriusXM service.
Refer to:
.www.siriusxm.com or call
1-866-635-2349 (U.S.).
.www.xmradio.ca or call
1-877-209-0079 (Canada).
See Satellite Radio on page 7-9.
Portable Audio Devices
Some vehicles have a 3.5 mm
(1/8 in) auxiliary input and a USB
port in the center console. External
devices such as iPods
®, laptop
computers, MP3 players, CD

Black plate (22,1)Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada-6007168) -
2014 - 2nd Edition - 7/15/13
1-22 In Brief
message CLEANING EXHAUST
FILTER KEEP DRIVING UNTIL
MESSAGE IS CLEARED.
If the vehicle continues to be driven
in a manner that prevents effective
DPF cleaning, the DPF will become
plugged with particulates. If this
occurs, the engine computer will
turn on the service engine soon light
in the instrument cluster and the
DIC will display the message
ENGINE POWER IS REDUCED.
SeeDiesel Particulate Filter on
page 9-26 andEngine Power
Messages on page 5-29.
Fuel
Use Ultra-Low Sulfur Diesel
Fuel (ULSD)
Use Ultra-Low Sulfur Diesel Fuel
(ULSD) only. The emission control
hardware used on the vehicle may
be damaged by using fuel with high
sulfur levels. Use only fuel that is
dispensed from pumps bearing the
ULSD label. Do Not Use Low Sulfur Diesel
Fuel (LSD)
Do not use fuel that is dispensed
from pumps bearing the LSD label.
Do Not Use Non-Highway Fuel
Fuel labeled as off road or
non-highway is typically very high in
sulfur content and will damage the
emission control system.
Non-highway fuel is not intended for
use in on-highway vehicles.
In addition:
.Use the correct engine oil.
.Do not add gasoline to
diesel fuel.
.Do not modify the induction or
exhaust systems.
See Fuel for Diesel Engines on
page 9-54 andEngine Oil on
page 10-11.
Diesel Exhaust Fluid
Diesel Exhaust Fluid (DEF) is used
with diesel engines to reduce the
amount of regulated emissions
produced. The DEF system must be
maintained for the vehicle to run
properly. It is normal to hear the
DEF system purge fluid back into
the tank after the vehicle is shutoff.
Locating Diesel Exhaust Fluid
DEF can be purchased at a
Chevrolet dealer. It can also be
purchased at authorized vehicle
dealerships. Additionally, some
diesel fueling stations or retailers
may have DEF for purchase. For
vehicles with an active OnStar
®
subscription, OnStar can help to
locate a DEF retailer. See
“Customer Assistance Offices” in
the owner manual for phone
numbers to assist you in contacting
a GM dealer. See Recommended
Fluids and Lubricants on
page 11-12.

Black plate (23,1)Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada-6007168) -
2014 - 2nd Edition - 7/15/13
In Brief 1-23
As the DEF tank becomes low on
fluid, warnings begin with
approximately 1600 km
(1,000 miles) of remaining range.
These warnings will increase in
intensity as the tank becomes
empty. Once the tank is empty, the
vehicle speed will be limited. If there
is an issue with the quality of the
fluid or the exhaust fluid system,
warnings will be displayed in the
Driver Information Center (DIC).
SeeDiesel Exhaust Fluid on
page 9-27.
Roadside Assistance
Program
U.S.: 1-800-243-8872
TTY Users (U.S. Only):
1-888-889-2438
Canada: 1-800-268-6800
As the owner of a new Chevrolet,
you are automatically enrolled in the
Roadside Assistance program.
See Roadside Assistance Program
on page 13-5.
OnStar®
If equipped, this vehicle has a
comprehensive, in-vehicle system
that can connect to a live Advisor
for Emergency, Security, Navigation,
Connection, and Diagnostic
Services. See OnStar Overview on
page 14-1.

Black plate (3,1)Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada-6007168) -
2014 - 2nd Edition - 7/15/13
Keys, Doors, and Windows 2-3
With an active OnStar subscription,
an OnStar Advisor may remotely
unlock the vehicle. SeeOnStar
®on
page 1-23.
Remote Keyless Entry
(RKE) System
See Radio Frequency Statement on
page 13-15.
If there is a decrease in the RKE
operating range:
.Check the distance. The
transmitter may be too far from
the vehicle.
.Check the location. Other
vehicles or objects may be
blocking the signal.
.Check the transmitter's battery.
See “Battery Replacement” later
in this section.
.If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
The Keyless Access system allows
for vehicle entry when the
transmitter is within range. See
“Keyless Access Operation” later in
this section.
The transmitter functions may work
up to 60 m (195 ft) away from the
vehicle.
Keep in mind that other conditions,
such as those previously stated, can
impact the performance of the
transmitter.
The vehicle will have one of these
transmitters.
Q(Lock): Press to lock all doors.

Black plate (17,1)Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada-6007168) -
2014 - 2nd Edition - 7/15/13
Keys, Doors, and Windows 2-17
.Unlock the vehicle using the
Keyless Access system,
if equipped.
.Start the vehicle.
To avoid setting off the alarm by
accident:
.Lock the vehicle after all
occupants have left the vehicle
and all doors are closed.
.Always unlock a door with the
RKE transmitter or use the
Keyless Access system,
if equipped.
Unlocking the driver door with the
key will not disarm the system or
turn off the alarm.
How to Detect a Tamper
Condition
IfKis pressed on the RKE
transmitter and the horn chirps three
times, an alarm occurred previously
while the alarm system was armed. If the alarm has been activated, a
message will appear on the DIC.
See
Security Messages on
page 5-32.
Immobilizer
See Radio Frequency Statement on
page 13-15.
Immobilizer Operation
This vehicle has a passive
theft-deterrent system.
The system does not have to be
manually armed or disarmed.
The vehicle is automatically
immobilized when the key is
removed from the ignition.
The system is automatically
disarmed when the vehicle is
started with the correct key. The key
uses a transponder that matches an
immobilizer control unit in the
vehicle and automatically disarms
the system. Only an authorized key
starts the vehicle. The vehicle may
not start if the key is damaged.
The security light in the instrument
cluster comes on if there is a
problem with arming or disarming
the theft-deterrent system.
When trying to start the vehicle, the
security light comes on briefly when
the ignition is turned on.
If the engine does not start and the
security light stays on, there is a
problem with the system. Turn the
ignition off and try again.
If the engine still does not start, and
the key appears to be undamaged
or the light continues to stay on, try
another ignition key. If the engine
does not start with the other key, the
vehicle needs service. If the vehicle
does start, the first key may be
damaged. See your dealer who can
service the theft-deterrent system
and have a new key made.