Black plate (6,1)Cadillac ELR Owner Manual (GMNA-Localizing-U.S./Canada-6081525) -
2014 - Second Edition - 1/22/14
13-6 Customer Information
option of being towed to the
nearest charging station or
home, whichever is closest, if a
mobile charging unit is not
available or if the wait for mobile
charging is considered to be
excessive. (U.S. only)
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock-Out Service:Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest Cadillac dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in the
sand, mud, or snow.
.Flat Tire Change: Service to
change a flat tire with a spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is your
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
.Trip Interruption Benefits and
Service: If your trip is
interrupted due to a warranty
failure, incidental expenses may
be reimbursed during the
Powertrain warranty period.
Items considered are hotel,
meals and rental car.
Cadillac Technician Roadside
Service (U.S. Only)
Cadillac's exceptional Roadside
Service is more than an auto club or
towing service. It provides every
Cadillac owner in the United States
with the advantage of contacting a
Cadillac advisor and, where available, a Cadillac trained dealer
technician who can provide on-site
service.
A dealer technician will travel to
your location within a 30-mile radius
of a participating Cadillac
dealership. If beyond this radius, we
will arrange to have your car towed
to the nearest Cadillac dealership.
Each technician travels with a
specially equipped service vehicle
complete with the necessary
Cadillac parts and tools required to
handle most roadside repairs.
Services Not Included in
Roadside Service
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
.Towing or services for vehicles
driven on a non-public road or
highway.
Black plate (7,1)Cadillac ELR Owner Manual (GMNA-Localizing-U.S./Canada-6081525) -
2014 - Second Edition - 1/22/14
Customer Information 13-7
Services Specific to
Canadian-Purchased Vehicles
.Fuel delivery:Reimbursement
is up to 7 liters. Diesel fuel
delivery may be restricted.
Propane and other fuels are not
provided through this service.
.Lock-Out Service: Vehicle
registration is required.
.Trip Interruption Benefits and
Service: Pre-authorization,
original detailed receipts, and a
copy of the repair orders are
required. Once authorization has
been received, the Roadside
Service advisor will help you
make arrangements and explain
how to receive payment.
.Alternative Service: If
assistance cannot be provided
right away, the Roadside Service
advisor may give you permission
to get local emergency road
service. You will receive
payment, up to $100, after
sending the original receipt to
Roadside Service. Mechanical failures may be covered,
however any cost for parts and
labor for repairs not covered by
the warranty are the owner
responsibility.
Scheduling Service
Appointments
When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment
and advising the service consultant
of your transportation needs, your
dealer can help minimize your
inconvenience.
If the vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service,
unless, of course, the problem is
safety related. If it is, please call
your dealership, let them know this,
and ask for instructions.
If your dealer requests you to bring
the vehicle for service, you are
urged to do so as early in the work
day as possible to allow for
same-day repair.
Courtesy Transportation
Program
To enhance your ownership
experience, we and our participating
dealers are proud to offer Courtesy
Transportation, a customer support
program for vehicles with the
Bumper-to-Bumper (Base Warranty
Coverage period in Canada), and
extended powertrain in both the
U.S. and Canada.
Several Courtesy Transportation
options are available to assist in
reducing inconvenience when
warranty repairs are required.
Courtesy Transportation is not a
part of the New Vehicle Limited
Warranty. A separate booklet
entitled
“Limited Warranty and
Owner Assistance Information”
Black plate (8,1)Cadillac ELR Owner Manual (GMNA-Localizing-U.S./Canada-6081525) -
2014 - Second Edition - 1/22/14
13-8 Customer Information
furnished with each new vehicle
provides detailed warranty coverage
information.
Transportation Options
Warranty service can generally be
completed while you wait. However,
if you are unable to do so, your
dealer may offer the following
transportation options:
Shuttle Service
This includes one-way or round-trip
shuttle service within reasonable
time and distance parameters of
your dealer's area.
Public Transportation or Fuel
Reimbursement
If overnight warranty repairs are
needed, and public transportation is
used, the expense must be
supported by original receipts and
within the maximum amount allowed
by GM for shuttle service. If U.S.
customers arrange their own
transportation, limited
reimbursement for reasonable fuel
expenses may be available. Claimamounts should reflect actual costs
and be supported by original
receipts. See your dealer for
information.
Courtesy Rental Vehicle
For an overnight warranty repair, the
dealer may provide an available
courtesy rental vehicle or provide for
reimbursement of a rental vehicle.
Reimbursement is limited and must
be supported by original receipts as
well as a signed and completed
rental agreement and meet state/
provincial, local, and rental vehicle
provider requirements.
Requirements vary and may include
minimum age requirements,
insurance coverage, credit card, etc.
Additional fees such as fuel usage
charges, taxes, levies, usage fees,
excessive mileage, or rental usage
beyond the completion of the repair
are also your responsibility.
It may not be possible to provide a
like vehicle as a courtesy rental.
Additional Program
Information
All program options, such as shuttle
service, may not be available at
every dealer. Contact your dealer
for specific availability.
General Motors reserves the right to
unilaterally modify, change,
or discontinue Courtesy
Transportation at any time and to
resolve all questions of claim
eligibility pursuant to the terms and
conditions described herein at its
sole discretion.
Collision Damage Repair
If the vehicle is involved in a
collision and it is damaged, have the
damage repaired by a qualified
technician using the proper
equipment and quality replacement
parts. Poorly performed collision
repairs diminish the vehicle resale
value, and safety performance can
be compromised in subsequent
collisions.
Black plate (13,1)Cadillac ELR Owner Manual (GMNA-Localizing-U.S./Canada-6081525) -
2014 - Second Edition - 1/22/14
Customer Information 13-13
Reporting Safety Defects
to the Canadian
Government
If you live in Canada, and you
believe that the vehicle has a safety
defect, notify Transport Canada
immediately, and notify General
Motors of Canada Limited. Call
Transport Canada at
1-800-333-0510 or write to:
Transport Canada
Road Safety Branch
80 rue Noel
Gatineau, QC J8Z 0A1
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA (or
Transport Canada) in a situation like
this, notify General Motors.
Call 1-800-458-8006, or write:
Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1‐888‐446‐2000,
or write:
Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
electric drive unit performance, to
monitor the conditions for airbag
deployment and to deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings.
Black plate (4,1)Cadillac ELR Owner Manual (GMNA-Localizing-U.S./Canada-6081525) -
2014 - Second Edition - 1/22/14
14-4 OnStar
OnStar Mobile App
Download the OnStar RemoteLink
mobile app to select Apple
®,
Android™, and BlackBerry®devices
to check vehicle fuel level, oil life,
or tire pressure; to start the vehicle
(if equipped) or unlock it; or to
connect to an OnStar Advisor. For
OnStar RemoteLink information and
compatibility, see www.onstar.com
(U.S.) or www.onstar.ca (Canada).
Hands-Free Calling
1. Press=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Please say the name or number
to call.”
3. Say the entire number without pausing, including a “1”and the
area code. System responds:
“OK calling.”
Calling 911 Emergency
1. Press=. System responds:
“OnStar ready,” followed by
a tone.
2. Say “Call.”System responds:
“Please say the name or number
to call.”
3. Say “911”without pausing.
System responds: “911.”
4. Say “Call.”System responds:
“OK, dialing 911.”
Retrieve My Number
1. Press=. System responds:
“OnStar ready.”
2. Say “My number.” System
responds: “Your OnStar
Hands-Free Calling number is,”
then says the number.
End a Call
Press=. System responds: “Call
ended.”
Store a Name Tag for Speed
Dialing
1. Press=. System responds:
“OnStar ready.”
2. Say “Store.” System responds:
“Please say the number you
would like to store.”
3. Say the entire number without pausing. System responds:
“Please say the name tag.”
4. Pick a name tag. System responds: “About to store
5. Say “Yes”or say “No”to try
again. System responds: “OK,
storing
Place a Call Using a Stored
Number
1. Press=. System responds:
“OnStar ready.”
2. Say “Call
responds: “OK, calling
Black plate (2,1)Cadillac ELR Owner Manual (GMNA-Localizing-U.S./Canada-6081525) -
2014 - Second Edition - 1/22/14
i-2 INDEX
Braking SystemActive Emergency . . . . . . . . . . . . 1-17
Break-In, New Vehicle . . . . . . . . . 9-16
Bulb Replacement . . . . . . . . . . . . 10-28 Headlamp Aiming . . . . . . . . . . . 10-26
Headlamps . . . . . . . . . . . . . . . . . 10-27
License Plate Lamps . . . . . . . 10-27
Buying New Tires . . . . . . . . . . . . . 10-56
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 5-5
California Fuel Requirements . . . . . . . . . . . 9-67
Perchlorate Materials
Requirements . . . . . . . . . . . . . . . 10-2
Warning . . . . . . . . . . . . . . . . . . . . . . 10-2
Canadian Vehicle Owners . . . . . . . . iii
Capacities and Specifications . . . . . . . . . . . . . . . . 12-2
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 9-27
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . 2-13
Winter Driving . . . . . . . . . . . . . . . . 9-10
Cautions, Danger, and Warnings . . . . . . . . . . . . . . . . . . . . . . . . iii
Center Console Storage . . . . . . . . 4-2 Chains, Tire . . . . . . . . . . . . . . . . . . 10-61
Charge Cord . . . . . . . . . . . . . . . . . . . 9-64
Charging
Delay Override . . . . . . . . . . . . . . . 9-59
Electrical Requirements . . . . . . 9-66
Plug-In . . . . . . . . . . . . . . . . . . . . . . . 9-58
Programmable . . . . . . . . . . . . . . . . 5-29
Utility Interruption . . . . . . . . . . . . . 9-65
Charging Status Screens . . . . . . 9-60
Charging System Light . . . . . . . . 5-17
Check Engine Light . . . . . . . . . . . . . . . . . . 5-17
Child Restraints Infants and YoungChildren . . . . . . . . . . . . . . . . . . . . . 3-34
Lower Anchors and
Tethers for Children . . . . . . . . . 3-39
Older Children . . . . . . . . . . . . . . . . 3-32
Securing . . . . . . . . . . . . . . . . 3-45, 3-47
Systems . . . . . . . . . . . . . . . . . . . . . . 3-36
Cleaning
Exterior Care . . . . . . . . . . . . . . . 10-80
Interior Care . . . . . . . . . . . . . . . . 10-85
Climate Control Systems Dual Automatic . . . . . . . . . . . . . . . . 8-1
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5 Cluster, Instrument . . . . . . . . . . . . . 5-7
Collision Damage Repair . . . . . . 13-8
Compartments
Storage . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Compass . . . . . . . . . . . . . . . . . . . . . . . 5-5 Messages . . . . . . . . . . . . . . . . . . . . 5-42
Compressor Kit, Tire
Sealant . . . . . . . . . . . . . . . . . . . . . . 10-62
Connections OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-3
Continuous Damping
Control (CDC) . . . . . . . . . . . . . . . . 9-36
Control Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 9-33
Control of a Vehicle . . . . . . . . . . . . . 9-6
Convex Mirrors . . . . . . . . . . . . . . . . 2-17
Coolant
Engine . . . . . . . . . . . . . . . . . . . . . . 10-16
Engine TemperatureWarning Light . . . . . . . . . . . . . . . 5-23
Cooling System . . . . . . . . 10-14–10-16 Engine Messages . . . . . . . . . . . . 5-44
Courtesy Lamps . . . . . . . . . . . . . . . . 6-6
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . 13-7
Black plate (4,1)Cadillac ELR Owner Manual (GMNA-Localizing-U.S./Canada-6081525) -
2014 - Second Edition - 1/22/14
i-4 INDEX
Electrical SystemEngine Compartment
Fuse Block . . . . . . . . . . . . . . . . 10-29
Instrument Panel Fuse Block . . . . . . . . . 10-33, 10-36
Overload . . . . . . . . . . . . . . . . . . . 10-28
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-39
Emergency OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-2
Energy Efficiency
Driving . . . . . . . . . . . . . . . . . . . 1-25, 9-2
Energy Information . . . . . . . . . . . . 5-37
Engine Air Cleaner/Filter . . . . . . . . . . . 10-13
Check and Service EngineSoon Light . . . . . . . . . . . . . . . . . . 5-17
Compartment Overview . . . . . . . 10-8
Coolant . . . . . . . . . . . . . . . . . . . . . 10-16
Coolant Temperature Warning Light . . . . . . . . . . . . . . . 5-23
Cooling System . . . . . . 10-14–10-16
Cooling System Messages . . . 5-44
Drive Belt Routing . . . . . . . . . . . . 12-3 Engine (cont'd)
Exhaust . . . . . . . . . . . . . . . . . . . . . . 9-27
Oil Life System . . . . . . . . . . . . . 10-12
Oil Messages . . . . . . . . . . . . . . . . . 5-44
Overheating . . . . . . . . . . . . . . . . 10-19
Pressure Light . . . . . . . . . . . . . . . . 5-24
Running While Parked . . . . . . . . 9-27
Engine Unavailable Out of Fuel . . . . . . . . . . . . . . . . . . . 9-24
Entry Lighting . . . . . . . . . . . . . . . . . . . 6-7
Event Data Recorders . . . . . . . . 13-14
Exit Lighting . . . . . . . . . . . . . . . . . . . . 6-8
Extended Range Mode . . . . . . . . 9-22
Extender, Safety Belt . . . . . . . . . . 3-17
Exterior Lamp Controls . . . . . . . . . 6-1
Exterior Lamps Off Reminder . . . 6-3
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . . . 6-8
F
Features
Memory . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Filter, Engine Air Cleaner . . . . . . . . . 10-13
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 6-3
Flashers, Hazard Warning . . . . . . 6-5 Flat Tire . . . . . . . . . . . . . . . . . . . . . . 10-61
Floor Mats . . . . . . . . . . . . . . . . . . . . 10-88
Fluid
Brakes . . . . . . . . . . . . . . . . . . . . . . 10-21
Washer . . . . . . . . . . . . . . . . . . . . . 10-19
Folding Mirrors . . . . . . . . . . . . . . . . 2-18
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . 9-50
Front Seats Heated . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-66
Additives . . . . . . . . . . . . . . . . . . . . . 9-68
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 9-70
Filling the Tank . . . . . . . . . . . . . . . 9-68
Foreign Countries . . . . . . . . . . . . 9-68
Gasoline Specifications . . . . . . . 9-67
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 5-13
Low Fuel Warning Light . . . . . . . 5-25
Requirements, California . . . . . 9-67
System Messages . . . . . . . . . . . . 5-44
Function Check Electric Drive Unit ShiftLock Control . . . . . . . . . . . . . . 10-25
Black plate (5,1)Cadillac ELR Owner Manual (GMNA-Localizing-U.S./Canada-6081525) -
2014 - Second Edition - 1/22/14
INDEX i-5
FusesEngine Compartment
Fuse Block . . . . . . . . . . . . . . . . 10-29
Instrument Panel Fuse Block . . . . . . . . . 10-33, 10-36
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-39
G
Garage Door Opener . . . . . . . . . . 5-59
Programming . . . . . . . . . . . . . . . . . 5-59
Gasoline Specifications . . . . . . . . . . . . . . . . . 9-67
Gauges Battery . . . . . . . . . . . . . . . . . . . . . . . 5-12
Driver Efficiency . . . . . . . . . . . . . . 5-13
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 5-13
Odometer . . . . . . . . . . . . . . . . . . . . . 5-12
Power Indicator . . . . . . . . . . . . . . . 5-14
Speedometer . . . . . . . . . . . . . . . . . 5-12
Trip Odometer . . . . . . . . . . . . . . . . 5-12
Warning Lights andIndicators . . . . . . . . . . . . . . . . . . . . 5-7 General Information
Service and Maintenance . . . . . 11-1
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-71
Vehicle Care . . . . . . . . . . . . . . . . . . 10-2
Glove Box . . . . . . . . . . . . . . . . . . . . . . 4-1
H
Hazard Warning Flashers . . . . . . . 6-5
Head Restraints . . . . . . . . . . . . . . . . 3-2
Headlamps Aiming . . . . . . . . . . . . . . . . . . . . . . 10-26
Automatic . . . . . . . . . . . . . . . . . . . . . . 6-4
Bulb Replacement . . . . . . . . . . 10-27
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . . 6-4
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-3
High-Beam On Light . . . . . . . . . . 5-25
High/Low Beam Changer . . . . . . 6-3
Lamps On Reminder . . . . . . . . . 5-26
Heated Steering Wheel . . . . . . . . . . . . . . . . 5-2
Heated Front Seats . . . . . . . . . . . . . 3-8
Heated Mirrors . . . . . . . . . . . . . . . . . 2-18
High Voltage Battery Gauge . . . 5-12
High Voltage Devices and Wiring . . . . . . . . . . . . . . . . . . . . . . . 10-28 High-Beam On Light . . . . . . . . . . . 5-25
Highway Hypnosis . . . . . . . . . . . . . . 9-9
Hill and Mountain Roads . . . . . . . . 9-9
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . 10-6
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
How to Wear Safety Belts
Properly . . . . . . . . . . . . . . . . . . . . . . 3-13I
Immobilizer . . . . . . . . . . . . . . . . . . . . 2-16
Indicator
Vehicle Ahead . . . . . . . . . . . . . . . . 5-22
Infants and Young Children,
Restraints . . . . . . . . . . . . . . . . . . . . 3-34
Information Energy . . . . . . . . . . . . . . . . . . . . . . . 5-37
Infotainment . . . . . . . . . . . . . . . . . . . . 7-1
Infotainment System . . . . . . . . . . 13-15
Instrument Cluster . . . . . . . . . . . . . . 5-7
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . . 4-1
Instrument Panel Overview . . . . . 1-2
Interior Rearview Mirrors . . . . . . . 2-18
Introduction . . . . . . . . . . . . . . . . . . . . . . . iii