2014 AUDI Q7 maintenance

Foreword
Thank you f or choosing an Audi -we value your trust in us.
Your new Audi will a llow you to experience the best in groundbreaking technolo ­
gy and p rem ium quality equ ipment a vehicle has to offer . We recommend that
you read your Owner's Manua l tho roughly so that you qu ic k ly become acquaint­
ed wi th you r A udi and make use of a ll of its features.
In addition to explaining how the different features work, we provide many use ­
f u l tips and informa tion concerning your safety, how to ca re fo r yo ur vehicle and
how to ma inta in your veh icle's va lue. We also give you useful tips and informa­
tion on how to dr ive your ve hicle more efficiently and in an environ menta lly
frie ndly manne r.
In the Owne r's Man ual packe t, you will a lso find a quick reference guide , an
Owne r's Man ual for your Infotainment system and the vehicle maintenance
schedule.
We hope you en joy driving yo ur Audi and we w ish you sa fe and pleasant mo to r­
ing .
AUDIAG
lll ll ~ lll 111~ 111 11111 1111 11 111 1111
141 5614 L023

In addition to t his Owner's Ma nual, your A udi
comes w ith t he
- MMI Oper ating In st ru cti ons
- Warranty
& Ma intenance boo klet.
If you are m iss ing one of these publicat ions,
or if you believ e that the information is not
comp lete, contact you r auth orized Audi dea le r
for assistanc e.
MMI Operating Instructions
contain detailed desc ription of the Aud i M ulti
Media Interface (MMI) including t he nav iga­
tion system, the so und system and the ha nd­
h e ld pho ne.
The Warranty & Maintenance booklet
explains how yo u can keep your A udi in top
driving condition by hav ing it serviced regular­
l y and conta ins detai led info rmat ion about
the wa rra nties covering your Aud i. Always
h ave the boo klet with yo u when yo u take your
ve hicl e to a n author ized Audi dealer for serv ­
i ce. Y our Audi Servi ce A dvis or will re cord each
sche duled service and can an swe r any ques­
tions you may have rega rding how to ma in tain
your ve hicle.
In Canada,
the veh icle lite rat ure is also avai lab le in
Fr ench . T o ob tain a cop y, contact your dea le r
or wri te to:
Au Canada, on peut se p rocure r un exemp la ire
e n fr an<;ais de ce do cument aupres du conces ­
sio nnair e ou de:
Volkswagen Canada, Inc.
C lient Assistance
Assis tance a la Clientele
7 77 Bayly S tree t, Wes t,
A jax, On tario LlS 7G 7
If you sell your Audi
all lite ratu re should be left in the ve hicle to
make th e Warranty terms as we ll as a ll oper­
ating, safety and m aintenan ce inform ation
a vaila ble to the nex t owne r.
Vehicle literature 5
If you change your address or if you
bought this Audi used
be s ure to send in a "Notice of Add ress
Change"/ " Notice of Used Car Purchase" post
card. T his card can be fo und in the Warranty
&
Maintenance booklet or obtained from your
autho rized Aud i dea ler .
It is in your own interest that we are able to
contact you should the need arise .
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92 Warm and cold
Warm and cold Climate control
Description
The air conditioner is fully automatic and is
designed to maintain a comfortable and uni­
form climat e inside the vehicle .
We recommend the following sett ings :
.. Set the temperature to 72 °F (+ 22 °C).
.. Press the
!AUTO ! button.
W ith this setting, you attain maxim um com ­
fort i n the least amount of time. Change this
setting, as desired, to meet yo ur persona l
needs.
The climate controls are a combination o f
heating, venti lation and cooling systems,
which automatica lly reduce humidity and cool
the air inside your vehicle.
The air tempera ture, a ir flow and air distrib u­
tion are automatica lly regu lated to achieve
and maintain the desired passenger compart­
ment temperature as quick ly as possib le.
The system a utomatically compensates for
changes in outside temperature and for the
intensity of the sunlight entering the ve hicle .
We recommend you use the
Automati c mode
¢ page 95 for year-round comfort.
Please note the following:
Turn on the ai r cond itione r to reduce hum idity
i n the vehicle . Thi s also p revents the w indows
from fogging up .
When the outside temperature is high and the
a ir i s very hum id,
c ondensation from the
evapo rator may drip unde r the ve hicle. This is
norma l and does not indicate a leak.
I f the outside temperatu re is low, the fan nor­
mally only switches to a h igher speed once
the eng ine coolan t has warmed up sufficient­
l y.
The air conditioner tempora rily switches off
when you d rive off from a s tandstill using full
thro ttle to s ave eng ine power. T
he compressor a lso switches off if the coo l­
ant temperature is too high , so that the en­
gine can be adequately cooled under extreme
l oads.
Air pollutant s filter
The air pollutan ts f ilter (a comb ined particle
filte r and activated charcoa l filter) reduces o r
prevents outside air po llution (dust, or pollen)
from enter ing the veh icle. The air is a lso fil­
tered in a ir recirculation mode .
The air pollutants fi lter m ust be changed at
the interva ls specified in yo ur War ranty
&
Maintenance booklet, so that the a ir cond i­
tioner can properly work.
If you drive your vehicle in an area with high
air poll ution, the filter may need to be
changed more frequently than specif ied in
your Audi Warranty
& Maintenance book let. If
in doubt, ask your authorized Audi Service Ad­
visor for advice .
Key coded settings
The air conditioner settings selected are auto­
matically stored and assigned to the key be ing
used. When the vehicle is started, the air con­
ditioner automa tically selects the settings as­
s igned to that key . This way every driver will
mainta in his/her own pe rsonal settings and
does not have to reset them manually .
If a different dr iver uses your key and changes
the a ir cond itione r settings, the latest adjust ­
ments will e rase and replace the sett ings you
have stored.
Energy man agement
To prevent the battery from being discharged
and to restore the ba lance of energy, compo­
nents which require large amounts of energy
are temporarily cut back or switched off
¢ page 229. Heating systems in pa rticular re­
quire a grea t deal of ene rgy.
If yo u notice , fo r
example, that the seat* or rear window hea t­
ing is not heating, they have been temporar ily
cut back or switched off by
energy manage­
ment .
These systems are availab le aga in as
soon as the energy balance has been restored . .,.

226 Intelligent technology
Offroad mode on Offroad mode off
Behavio r
The ESC and ASR stabilization functions The fu ll stabilization function of the ESC
are limited
c> Li::,. .
Operation Press the 1.$ OFFI button.
Indicator fl turns on.
lights
D rive r mes-
Stabilization control (ESC): Offroad.
sages Warning! Rest ricted stability
Hill descent control
The hill descent control is switched on in off­
road mode. When slowly descending steep
gradients on loose ground or when the axles
are articulated, h ill descent control provides
assistance by automatically applying the
brakes to keep vehicle speed constant. The ve­
h icle is also rendered easier to steer by selec­
tive distribution of braking force . Hill descent
control intervenes when:
- the accelerator pedal is not pressed,
- the vehicle is trave lling less than 12 mph
(20 km/h),
- a steep gradient is detected,
-wheel behavio r indicates loose ground or
conditions with poor adhesion (e .g. also ax le
articulation) .
H ill descent control operates both driving for ­
ward and in reverse . Active hill descent con­
trol is deactivated by pressing the accelerator
pedal until the conditions for activation al ­
ready listed are met again.
A WARNING
You should only switch offroad mode on if
your dr iving abilities and road cond itions
permit.
- The stabilization function is limited
when offroad mode is switched on. The
dr iv ing wheels could spin and the vehicle
cou ld swerve, especially on slick or slip­
pery road surfaces.
- You should only sw itch offroad mode on
when driving offroad. and ASR
is available again.
Press the
1 .$ OF FI button again.
fl turns off.
Stabilization control (ESC): On
(D Tips
Offroad mode cannot be switched on when
adaptive cruise control* is switched on .
Brake system
Operating conditions and driving habits
The brakes on today's automobiles are still
subject to wear, depending largely on operat­
ing conditions and driving habits
c> Li::,. . On
vehicles that are either driven most ly in stop­
and-go city traffic or are dr iven hard, the
brake pads should be checked by your author­
ized Audi dealer more often than specified in
the Warranty & Maintenance booklet . Failure
to have your brake pads inspected can result
in reduced brake performance.
On steep slopes, you should use the braking
effect of the engine . This way, you prevent un­
necessary wear on the brake system .
If you
must use your brakes, do not hold the brakes
down continuously. Pump the brakes at inter­
vals.
Noises may occur when braking depending on
the speed, b raking force and outs ide cond i­
tions such as temperature and humidity.
Moisture or road salt
Under certain conditions, for example, when
driv ing through water or very heavy rain, or
even after washing your veh icle, the braking
effect can be reduced due to moisture (or in
freezing conditions ice) on the bra ke pads. A
f ew careful brake applications should dry off
the brake pads or remove any ice coatings.
jll,,

Catalytic converter
Applies to vehicles: with gasoline engine
It is very important that your emission con­
trol system (catalytic converter) is function­
ing properly to ensure that your vehicle is run­
ning in an environmentally sound manner .
... Always use lead-free gasoline c::> page 249,
Gasoline .
... Never run the tank down all the way to emp­
ty .
... Never put too much motor oil in your engine
c::> page 263, Adding engine oil 't=r..
.,. Never try to push-or tow-start your veh icle.
The catalytic converter is an eff icient "clean­
up" device built into the exhaust system of
the vehicle. The catalytic converter burns
many of the pollutants in the exhaust gas be­
fore they are released into the atmosphere.
The exclus ive use of unleaded fuel is cr it ically
i mportant for the life of the cata lytic convert­
e r and proper functioning of the engine.
& WARNING ,~
T he temperature of the exhaust system is
high, both when driving and after stopping
the engine .
- Never touch the exha ust tail pipes once
they have become hot. This could result
in burns.
- Do not park or operate the vehicle in
areas where the hot exhaust system may
come in contact with dry grass, brush,
fuel spill or other material which can
cause a fire.
- Do not apply additional undercoating or
rustproofing on or near the exhaust
manifold, exhaust p ipes, catalytic con­
verter or heat shields . During driving, the
substance used for undercoating cou ld
overheat and cause a fire.
(D Note
- Be aware that just one tank f illing with
leaded fuel will already seriously de-
grade the performance of the catalytic
conve rter.
Dri vin g and en vironm ent 233
-Do not exceed the correct engine oil level
c::> page 263.
- Do not drive until the fue l tank becomes
completely empty. The engine cou ld mis­
fire. Unburned fuel could also get into
the exhaust system and this cou ld cause
the catalytic converter to overheat.
- Do not turn off the ignition while the ve­
hicle is mov ing.
- Do not continue to operate your veh icle
under these conditions, as otherwise fuel
can reach the catalyt ic converter. Th is
cou ld result in overheating of the con­
verter, requir ing its replacement.
- To assure efficient operation of the Emis­
sion Control System:
- Have you r vehicle main tained properly
and in accordance w ith the se rv ice rec­
ommendations in your Warranty & Maintenance book let.
- Lack of proper maintenance as we ll as
improper use of t he vehicle will impair
the function of the emission contro l
system and could lead to damage.
@) For the sa ke of the env ironment
Even when the Emission Control System is
operating properly, the exhaust gas can have a sulfur-like exhaust gas smell under
some operat ing states. This depends on
the sulfur content of the fuel being used .
Using a different brand of fuel may help,
or filling the tank with lead-free s uper
g rade gasoline.
Diesel particulate filter
App lies to vehicles: wit h diese l eng ine
The diesel part iculate filter filters nearly all of
the soot pa rticles out of the exhaust . T he fil­
te r clea ns itself automat ica lly under no rma l
driv ing cond itions. If the filter cannot clean it ­
self (for example, because you are on ly driving
short distances), the fi lter becomes clogged
with soot and the
Ill symbo l for the diesel
particulate filter i lluminates
c::> page 36. ..,_
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234 Driving and en vironm ent
,8. WARNING
-Do not park your vehicle over flammable
materials such as grass or leaves because
the high temperature of the diesel par­
t icu late filter could start a fire .
- Do not apply an underbody protectant in the exhaust system area or a fire could start.
Avoid damaging the vehicle
When you are driving on poor roads, or over
curbs, steep ramps, etc., make certain that
low-lying parts such as spoilers and exhaust
system parts do not bottom out and get dam­
aged.
This is especia lly true for vehicles with low­
slung chassis (sports chassis)* and fully load­
ed vehicles.
Shutting down vehicle
If you would like your vehicle to remain inop­
erative for a longer period of time, contact an
Audi or other specialized dealer . They can ad­
vise you on necessary precautions e.g . corro­
sion prevention, maintenance and storage. Pay attention to additional information con ­
cerning the battery. Refer to
c::> page 268.
Operate your vehicle
economically and minimize pollution
General
Your personal style of driving will determine
the economy of your vehicle, as well as ex­
haust and noise levels .
Fuel economy, environmental impact, and
wear on your engine, brakes and tires largely
depend on three factors:
- your personal driving style
- operating conditions
- technical limitations
If you anticipate what you need to do next and
drive economically, you can easily cut your
fuel consumption by 10-15 percent . This sec­
tion will give you some tips on how you can help the environment and your pocketbook.
(D Tips
The consumption estimates as published by ENVIRONMENTAL PROTECTION AGENCY
(EPA) and Transport Canada may not corre­
spond to your actual consumption on the road, which will vary depending upon vehi­
cle load and speed, road and weather con­
dit ions, trip length, etc.
· Drive smoothly and keep a lookout
ahead
Vehicles use the most fuel when they ore ac­
celerating.
., Avo id unnecessary accelerating and brak ing.
Vehicles use the most fuel when they are ac ­
celerating . If you anticipate what is going to
happen next, you will need to brake less and,
thus, acce lerate less. Let the vehicle coast
whenever possible -for examp le when you see
that the next traffic light is red.
Avoid full throttle
Driving at moderate speeds saves fuel and
improves your mileage.
., Try and keep well below your car's maximum
speed.
Accelerating gently reduces fuel consump­
tion, engine wear, and does not disturb the environment.
Fuel consumption, exhaust emissions and en­
gine noise increase disproportionately at high
speeds. If you drive at approximately three
quarters of top speed, fuel consumption w ill
be reduced by one half. Never drive faster
than the posted speed limit and weather con­
ditions permit.

Reducing unnecessary idling
Even when your car is just idling it burns up
fuel.
11-Shut the engine off when you are not driving
the vehicle.
11-Do not warm up the vehicle by letting the
engine run at idle .
It makes sense to shut
off the engine in traffic
jams, when waiting for trains to pass at rail­
road cross ings, or at traffic lights that have
long waits on red. Turning the engine
off for
just 30-40 seconds saves more fuel than is
burned starting the engine again.
It takes a long time for the engine to warm up
fully when it is running at idle. However, wear
and noxious emissions are especially high
when the engine is warming up. So you should
drive away as soon as you start the engine and
avoid running at high rpms while the engine is
still warming up .
(D Note
Do not leave engine idling unattended af­
ter starting. If warning lights should come
on to indicate improper operation, they
wou ld go unheeded. Extended idling also
produces heat, which cou ld result in over­
heating or other damage to the vehicle or
other property .
Regular maintenance
A badly tuned engine unnecessarily wastes a lot of fuel .
11-Have your vehicle serviced at regular inter-
vals.
By having your vehicle regularly serviced by an
authorized Audi dealer helps to ensure that it
runs properly and economically. The condition
of your vehicle not only affects its safe ty and
ab ility to hold its value, it also affects fuel
consumption .
Check your oil each time you fill your tank.
Driving and environment 235
The amount of oil used is re lated to engine
load and speed.
It is normal for the oil consumption of a new
engine to reach its lowest value after a certain
mileage has been driven.
You must drive your vehicle about 3,000 miles
(S,000 kilometers) before you can properly
assess oil consumpt ion.
This also app lies to fue l consumption and en­
gine output.
(D Note
- Have your veh icle ma inta ined properly
and in accordance with the service rec­
ommendations in your Warranty
& Main­
t enance booklet. Lack of prop er mainte­
nance as well as improper use of the ve­
hicle will impair the function of the
emission cont ro l system and could lead
to damage.
- Do not alter or remove any component of
the Emission Control System unless ap­
proved by the manufacturer.
- Do not alter or remove any device, such
as heat shields, switches, ignition wires,
valves, which are designed to protect
your vehicle's Emission Control System and other important vehicle compo­
nents.
Fewer short trips
Fuel consumption will always be relatively
high on short trips .
11-Try to avoid driv ing short distances w ith a
cold engine.
T he engine and cata lytic converter have to
reach their optimal operating temperature to
reduce fuel consumpt ion and noxious emis­
s ions effectively .
Just after starting, a co ld engine in a mid-size
car on ly achieves a fuel economy of 6-8 mi les
per gallon (30-40 l/l00km). After about a
half a mile, fuel economy climbs to 12 mpg
(20 l/100 km). After about
2 .5 miles (4 km), liJI,
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have become completely familiar with the way
your vehicle-trailer combination behaves and responds.
Backing up is difficu lt and requires practice.
Backing up with a trai ler genera lly requires
steering action opposite to that when backing up your vehicle without a trailer .
Maintain a greater distance between your ve­
hicle and the one in front of you. You will need
more room to stop . To compensate for the
trai ler, you will need a larger than norma l
turning radius.
When passing, remember that you cannot ac ­
celerate as fast as you normally would be ­
cause of the added load . Make sure you have
enough room to pass. After passing, allow plenty of room for your tra iler before chang­
ing lanes again .
Avoid jerky starts, sharp turns or rapid lane
changes.
@ Tips
- Do not tow a traile r during the break-in
period of your vehicle.
- If you tow a trailer, your A udi may re­
quire more frequent maintenance due to
the extra load
<=> page 316.
Parking on a slope
Do not park on a slope with a trailer. If it can­
not be avoided, do so only after doing the fol­
lowing:
When parking:
.. Apply the foot brake .
.. Have someone place chocks under both the
vehicle and the trai ler wheels .
.. With chocks in place, slowly re lease the
brakes until the wheel chocks absorb the
load .
.. Turn the wheels towards the curb .
.. Apply the parking brake .
.. Move the selector lever to P.
When restarting after parking:
.. Apply the foot brake.
Trailer towing 243
.. Start the engine.
.. Move the selector lever to D.
.. Release the parking brake and s low ly pull
out and away from the wheel chocks.
.. Stop and have someone retr ieve the wheel
chocks.
(D Tips
If you move the selector lever of the auto­
matic transmission to P before applying
the parking brake and before blocking the
whee ls, you may have to use more force
l ater to move the lever out of the
P posi­
tion.
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