2014 AUDI Q7 service

Adaptive Air Suspension .. .. . .
Air suspension and damping 155
155
Homelink . . . . . . . . . . . . . . . . . . . . . 161
Universal remote control . . . . . . . . . . . 161
Safety first . . . . . . . . . . . . . . . . . . . . 164
Driving Safely . . . . . . . . . . . . . . . . . 164
General notes ................... .
Proper occupant seating positions . . .
Pedal area .. .. ............. .. .. . .
Stowing luggage ......... .... .. . .
Reporting Safety Defects ....... ... .
Safety belts ............... .. . .
General notes ......... ...... .... .
Why safety belts? ........... .... .
Safety belts ..... .. ...... .. .. .. . .
Safety belt pretensioners .. .. .. .. . .
Airbag system .......... ... ... .
Important things to know .... .. .. . .
Front airbags ................ .. . .
Monitoring the Advanced Airbag
System .... .. .............. ... . .
Side airbags ................ ... . .
Side curtain airbags .......... ... . .
Child Safety ................. . .
Important things to know ........ . .
Child safety seats ......... .... .. . .
Installing a child safety seat .. .. .. . .
LATCH Lower anchorages and tethers
for children .... .. .. ...... .. .. .. . .
Additional Information
Vehicle operation ....... .. .. . .
Intelligent technology .. .. . .. .
164
165
169
170
171
174 174
175
178
181
183
183
187
194
198
201
204
204
210
214
217
223
224
224
Notice about data recorded by vehicle
control modules . . . . . . . . . . . . . . . . . . 224
Electronic Stabilization Control (ESC) . 224
Brake system . . . . . . . . . . . . . . . . . . . . 226
Servotronic -advanced power steering
system . . . . . . . . . . . . . . . . . . . . . . . . . 228
Driving with your quattro . . . . . . . . . . 228
Energy management . . . . . . . . . . . . . . 229
Table of contents 3
Driving and environment . . . . .
232
The first 1,000 miles (1,500 km) and
afterwards . . . . . . . . . . . . . . . . . . . . . . 232
Catalytic converter . . . . . . . . . . . . . . . . 233
Diesel particulate filter . . . . . . . . . . . . 233
Avoid damaging the vehicle . . . . . . . . . 234
Shutting down vehicle . . . . . . . . . . . . . 234
Operate your vehicle economically and
min imize pollution .. . ............ .
Driving off road .............. .
Driving in difficult road conditions and
offroad . .. .. .. .. .... ........... .
Trailer towing .... .. .. ... ..... .
Driving with a trailer ........... .. .
Trailer towing tips .. . ............ .
Vehicle care ... .. .. ........... .
Vehicle care and cleaning .... .
General information ............. .
Car washes . ....... ............. .
Cleaning and care information ..... .
Fuel supply and filling your
fuel tank ... .... .. ............. .
Fuel supply . ... .. .. ............. .
Diesel fuel .. .. ...... ........... .
Fuel tank .. .. .. .. ... ............ .
Selective catalytic reduction ....... .
Checking and filling .......... .
Engine hood ..... .... .... ... .... .
Engine oil ... .. .. .. . .. .... ...... .
Engine cooling system ............ .
Brake fluid .. .. .. ............... .
Battery ..... .. .. .. .. ........... .
Windshield/headlight washer 234
237
237
240
240
242
244
244
244
244
245
249
249
250
251
254
257
257
259
264
267
268
container . . . . . . . . . . . . . . . . . . . . . . . 272
Tires and wheels . . . . . . . . . . . . . . 273
T ires . . . . . . . . . . . . . . . . . . . . . . . . . . . 273
Tire pressure monitoring system 291
Do-it-yourself service . . . . . . . . . 294
What do I do now? . . . . . . . . . . . . 294
Jack, tools and inflatable spare tire . . 294
Changing a wheel . . . . . . . . . . . . . . . . . 297
•
•

4 Table of contents
Fuses and bulbs . . . . . . . . . . . . . . .
302
Elect rical fuses . . . . . . . . . . . . . . . . . . . 302
Bulbs .. .. .. ... ... .... ... .. .. .... 305
Emergency situations . . . . . . . . . 30 7
General . . . . . . . . . . . . . . . . . . . . . . . . . 307
Starting by push ing or tow ing . . . . . . . 307
Starting with jumper cables . . . . . . . . 307
Use of jumper cab les . . . . . . . . . . . . . . 308
Eme rgency towing with commercial
tow truck . . . . . . . . . . . . . . . . . . . . . . . 309
Lift ing vehicle . . . . . . . . . . . . . . . . . . . . 3 11
Technical data . . . . . . . . . . . . . . . . . 3 13
Technical Data . . . . . . . . . . . . . . . . . 3 13
Vehicle ident ifica tion . . . . . . . . . . . . . . 3 13
Weights . . . . . . . . . . . . . . . . . . . . . . . . 3 13
D imensions .... .. ..... ... .. .. ... . 314
Capacities . . . . . . . . . . . . . . . . . . . . . . . 315
Gasoline engines . . . . . . . . . . . . . . . . . 315
Diese l eng ine . . . . . . . . . . . . . . . . . . . . 315
Consumer Information . . . . . . . 3 16
Warranty coverages . . . . . . . . . . . . . . . 316
Operating your vehicle outside the U.S.A. or Canada . . . . . . . . . . . . . . . . . 316
Audi Service Repair Manuals and Literature . . . . . . . . . . . . . . . . . . . . . . . 3 16
M aintenance.. ... .... .... .. .. .. .. 316
Addit ional accesso ries, modifications
and parts replacement . . . . . . . . . . . . 318
D eclaration o f Compliance,
Te lecommunications and E lectronic
Systems . . . . . . . . . . . . . . . . . . . . . . . . 319
Inde x . . . . . . . . . . . . . . . . . . . . . . . . . . 32 1

In addition to t his Owner's Ma nual, your A udi
comes w ith t he
- MMI Oper ating In st ru cti ons
- Warranty
& Ma intenance boo klet.
If you are m iss ing one of these publicat ions,
or if you believ e that the information is not
comp lete, contact you r auth orized Audi dea le r
for assistanc e.
MMI Operating Instructions
contain detailed desc ription of the Aud i M ulti
Media Interface (MMI) including t he nav iga­
tion system, the so und system and the ha nd­
h e ld pho ne.
The Warranty & Maintenance booklet
explains how yo u can keep your A udi in top
driving condition by hav ing it serviced regular­
l y and conta ins detai led info rmat ion about
the wa rra nties covering your Aud i. Always
h ave the boo klet with yo u when yo u take your
ve hicl e to a n author ized Audi dealer for serv ­
i ce. Y our Audi Servi ce A dvis or will re cord each
sche duled service and can an swe r any ques­
tions you may have rega rding how to ma in tain
your ve hicle.
In Canada,
the veh icle lite rat ure is also avai lab le in
Fr ench . T o ob tain a cop y, contact your dea le r
or wri te to:
Au Canada, on peut se p rocure r un exemp la ire
e n fr an<;ais de ce do cument aupres du conces ­
sio nnair e ou de:
Volkswagen Canada, Inc.
C lient Assistance
Assis tance a la Clientele
7 77 Bayly S tree t, Wes t,
A jax, On tario LlS 7G 7
If you sell your Audi
all lite ratu re should be left in the ve hicle to
make th e Warranty terms as we ll as a ll oper­
ating, safety and m aintenan ce inform ation
a vaila ble to the nex t owne r.
Vehicle literature 5
If you change your address or if you
bought this Audi used
be s ure to send in a "Notice of Add ress
Change"/ " Notice of Used Car Purchase" post
card. T his card can be fo und in the Warranty
&
Maintenance booklet or obtained from your
autho rized Aud i dea ler .
It is in your own interest that we are able to
contact you should the need arise .
•
•

Driver information
display
Introduction
General notes
The driver information display inside the in­
strument cluster provides you, the driver ,
with much useful information .
Fig. 9 In st ru men t cl uster: ce nte r dis p lay
Info rmation from the Drive r Information Sys ­
tem is shown in the display in the center of
t he instrument cl uster .
When you turn on the ignition and while you
are driving, some functions and vehicle com­ ponents are scanned fo r their operating sta­
t us. Malfunc tions or required service proce­
dures are signal led aud ibly and shown by red
and yellow lighted symbols and rem inders to
the dr iver in the display.
T he driver i s also shown information abou t ra­
d io and CD operation and directions for the
nav igation system . You can f ind additional in­
formation on these subjects in the MMI man­
ua l.
The Driver Information System prov ides the
following functions:
Sound system disp lay ¢
page 21
Outside air temperature ¢page 22
Digital speedometer ¢
page 22
Door open indicator ¢page 22
D efective light b ulb ¢
poge23
Serv ice i nte rval display ¢page 23
Auto Check system ¢
page 30
Driver information ¢
page 30
Driver inform ation di spl ay 21
Speed warning system ¢page28
T rip computer ¢
page24
Cruise con trol ¢page 111
Adapt ive cruise control* ¢
page 113
Selector lever pos ition ¢page 137
Adapt ive Air Suspension * i=>
page 158
Tire pressure monitoring ¢page 291
(D Tips
In the event of a malfunction either a red
or yellow icon appears in the display . Red
symbols indicate
Dang er ¢ page 31 . Yel­
l ow symbo ls indicate a
Warning
¢ page 34.
Sound system display
Fig. 10 D isp lay: so un d syste m
If priority 1 or pr iority 2 faults are not shown
by the Auto Check Control, the name of the ra­
dio station you are tuned to or t he frequency
and the recept ion range are shown in the up­
per area of the d isplay.
When the CD is in use, the tit le of the track
being played is shown . T he number of the CD
(CDI to CD6) cur rently be ing played is also
shown.

Defective light bulb warning
The defective light bulb warning tells you
when a vehicle light bulb has become defec­
tive.
Fig . 14 D isplay : defective lig ht bu lb warn ing
The defective light bu lb warning monitors the
function of the light bulbs . If th is symbol
I
illuminates, a brake light, a turn signal (front
or rear), a headlight, the backup light, a fog
light or a rear fog light has failed.
A WARNING
- light bu lbs are pressurized and could ex­
plode while they are being changed caus­
ing serious personal injury.
- Work with due care when handling the
high-voltage section of gas discharge
(xenon) lights. Fa ilure to do so could re­
s u lt in dea th o r se rious injury.
(D Tips
Have the bulb replaced or the connection
repa ired by you r autho rized Aud i Service
department.
Dri ver inform ation di spl ay 23
Service interval display
The service interval display reminds you when
your next service is due .
Fig . 1 5 Display: Serv ice interva l d isplay
T he schedule for the nex t oi l change or inspec­
tion is ca lculated automatica lly and disp layed
accordingly. The disp lay works in two stages:
Service reminder
30 days before t he next service is due, a serv­
ice reminde r appea rs in the display whe n you
turn on the ignition
~fig. 15.
After about 5 seconds the display switches
back to norma l. The distance and time re­
mai ning are updated each time the ignit ion is
turned on unt il t he da te d ue for se rv ice is
reached.
Service due
When the due date fo r se rvice is reached, the
mes sage
Se rv ice due! appears in the instr u­
ment cluster immed iate ly after yo u tur n on
the ignit ion. Addit iona lly, a warning tone
sounds. After about 5 seconds the disp lay
switches back to normal.
Calling up the service schedules
If or when an oil change o r inspection is due,
can be shown in the MMI display by selecting
the service in terval d isplay in the car menu .
Se lect
I CAR I funct io n button > Sy stem s* con­
trol button
> S ervice inte rval display or I CAR !
function button > Car sy stem s* contro l but -
ton
> Servicing & chec ks > Service in te rva ls. ..,_

24 Driver information d isplay
Re setting the service interval display
Your au thor ized A udi dealer w ill reset the cor­
responding service sched ule after performing
the app rop riate service on yo ur vehicle . Yo u
a lso have the possibility to reset the oil
change sched ule after having performed an
oil c hange according to Audi specifications.
Select
I CAR I function button > Systems * con­
trol button
> Service int erva l display > Re set
oil change interval
or ! CARI function button >
Car systems* control button > S ervicing &
check s > Service interval s > Reset oil change
interval.
(D Note
If you disconnect the b attery termi nals, no
c a lcu lations can be m ade for the servi ce
in terva l display during this time and no
service rem inder w ill appear . Remembe r
that obse rv in g the prope r serv ice interva ls
is vita lly im portant to extend ing the life o f
y o ur veh icle , part icu larly the eng ine, and
maintaining its va lue . Do not exceed the
time int erval fo r th e next se rv ice, even if
the vehicle mileage is low .
@ Tips
-Do not reset the display between oil
changes, otherw ise the display will be in­
correct.
- The informati on in the Servic e Reminder
r ema ins sto red even when the vehicle
batte ry is discon necte d.
Trip computer
Introduction
The trip computer gives you information on
current and average fuel mileage, average
speed, fuel range and driving time.
Fig. 16 T rip comp ute r di sp lay : Average f ue l m il eage
T he following dr iving inform ation is con tinu ­
o usly evalua ted by the trip computer and can
b e displayed sequentially in the instrument
cluster disp lay.
Fuel range
T he es tim ated cru is ing r ange in miles ( km)
appea rs in the display. T his tells you how far
yo ur vehicle will be ab le to travel on the c ur­
rent ta nk of f uel a nd with the same driving
sty le. The display changes in increments of 6
miles (10 km).
T he cruising range is calculated based o n the
fuel consum ptio n for the last 18 miles
(30 km). I f you drive conservative ly, the cr uis­
i ng range w ill increase.
Average fuel mileage
The aver age f ue l economy in MPG ( l/1 00 km)
s ince you last cleared the memo ry appears in
t hi s disp lay . You can use this display to ad just
yo ur driv ing technique to achieve a desired
mileage.
Current fuel mileage
T he ins tan taneous fuel consum ption in m iles
per gallon ( l/100 km) is shown in this disp lay.
You can use this display to adjust your driving
technique to achieve a desired m ileage .
Ill-

38 Opening and closing
Opening and closing
Keys
Key set
Fig. 27 Key set
@ Master key with remote control
You can centrally lock and unlock your vehicle
and start the engine with the master key with
remote control.
@ Valet key
The valet key only fits the lock in the driver's
door and the ignition lock . If you have to leave
the key with somebody else, you are well-ad­
vised to turn over the valet key only
¢ page 41.
© Emergency key
The emergency key is only for temporary use if
the vehicle key should be lost or misplaced
¢ .&. .
Key replacement
If you lose a key, contact your authorized Audi
dealer immediately to have the
lost key disa­
b led . Be sure to bring all your keys with you.
Registered keys
You can check to find out how many keys have
been registered to your vehicle. Therefore,
when buying a used vehicle, make sure to get
all of the remote keys be long to it .
Ca lling up the registered keys¢
page 12.
Data in the master key
While you are driving, serv ice and mainte­
nance relevant data are being continuously stored on your master key. Your Audi
Service
Advisor can read out these data and tell you
about work that is needed on your vehicle .
This also app lies to vehicles w ith Convenience
key*.
A WARNING
--
- Do not leave your vehicle unattended
with the key in the ignition lock. Entry by
unauthorized persons could endanger
you or result in theft or damage the vehi­
cle. A lways lock all doors and take the
key.
- Do not leave children unattended in the
veh icle, especially with access to vehicle
keys . Unguarded access to the keys pro­
vides children the opportun ity to start
the engine and/or activate vehicle sys­
tems such as the power windows etc. Un­
supervised operation of any vehicle sys­
tem by children can result in serious in­
Jury .
(D Tips
- If you open the driver's door with the key
left in the ignition lock, a chime w ill
sound. T his is your reminder to remove
the key and lock the door.
- For security reasons, replacement keys
are only ava ilable from Audi dealers.
Master key with remote control
The remote control allows you to lock or un­
lock the vehicle electronically .
Fig. 28 Fold-up maste r key with remo te control
., To fold the key out and back in place, press
t he release button ¢
fig. 28. .,.

58 Clear vis ion
lig ht sensor checked as soo n as poss ible at an
author ized Audi dealer or qua lified wor kshop .
.&_ WARNING
-Daytime ru nning lights and automatic
headlights are only intended to assist
the driver. They do not relieve the driver
of his respons ib ility to check the head­
lights and to turn them on manually ac­
co rding to the current light and v is ibi lity
condit ions. For example, fog cannot be
dete cted by the light sensors*. So alw ays
switch on the headlights
io u nder these
weather conditions and when driving in
the dark.
- Crashes can happen when yo u cannot see
the road ahead and when you cannot be seen by other motorists. Always turn on
the headlights so that you can see ahead
and so that others can see yo ur car from
the back.
- Please obey a ll laws when using the
lighting systems described here.
@ Tips
- With the switch in AUTO front fog lights
and rear fog lights cannot be turned on in addition.
- The light senso r for headlight contro l is
l ocated in the rear view m irror mount.
You should therefore not app ly any st ick­
ers to the windsh ield in this area in o rder
to preve nt ma lfunctions o r failures.
- Some exterior lighting functions can be
adjusted
c:> page 58.
-When you remove your key from the igni­
tion while the vehicle's lights are turned
on, a buzzer sou nds as long as the driv­
er's door is open .
- In coo l o r damp weather, t he ins ide of
t h e headlights, turn signa ls and tail
li ghts can fog ove r du e to t he tempera­
tu re diffe re n ce between the inside and
outside. They will cle ar sho rtly after
swi tching them on. This does not affect
t h e service li fe of the lighting . -
In the event o f a light sensor malfunc­
tion, the driver is notified in the instru­
ment cl uster display
c:> page 35 .
Adjusting exterior lighting
The functions are set in the MMI.
• Sele ct: I CAR I function butt on > System s*
control but to n > Exterior lighting . Or
.. Select:
I CAR I function button > Car systems *
contro l butto n > Vehicle settings > Exterior
lighting .
Coming home (Lights when leaving car ),
Leaving home (Lights when unlock ing car )
The coming home f unction ill uminates the
area o utside the vehicle when you tu rn the ig­
nition off and open t he driver's door. Depend­
ing on vehicle equ ipment, the f unction can be
switched on and off or the length of t i me the
lights remain on* can be adjusted .
The leaving home illum inates the area outside
t h e ve hicle when yo u unlock the vehicle . This
funct ion can be switched on and off .
The Coming home and Leaving home func­
tions only operate when it is dark and the light switch is in the
AUTO pos ition.
Daytime running lights
USA model s: The daytime r unning lights can
be turned on or off using th is function.
Canada model s: Th e fu nction cannot be
turned off .
It is activated automatically each
time the ignition is t urned on. This menu item
is shown "greyed out" .
Front fog lights
Fig. 54 Instrument pa nel: light switch