2014 Acura RDX navigation update

217
Troubleshooting
Troubleshooting................................... 218
Map, Voice, Entering Destinations ........ 218
Traffic .................................................. 220
Guidance, Routing ............................... 221
Update, Coverage, Map Errors ............. 223
Display, Accessories.............................. 223
Multi-View Rear Camera ...................... 223
Miscellaneous Questions ...................... 224
Error Messages ...................................... 225
Navigation System ................................ 225
Disc Player............................................ 226
iPod®/Pandora® .................................. 227
USB Flash Drive .................................... 228
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TroubleshootingGuidance, Routing
Guidance, Routing
ProblemSolution
The navigation system does not route me the same
way I would go or the same way as other mapping
systems.The navigation system attempts to generate the optimal route. You can change the
route preferences used when calculating a route.
2Changing the Route Preference P. 92
The navigation system wants to route me around
potential traffic problems. How do I stop these pop-up
messages?Press the INFO button. Select Set up > Other > Routing & Guidance, and set Traffic
Rerouting to OFF .
2Traffic Rerouting P. 52
The street I’m on is not shown on the map screen.The mapping database is constantly undergoing revision. You can access the most
recent information on the internet.
2Map Coverage P. 235
The vehicle position icon is not following the road and
the “GPS icon” text in th e upper left hand corner of
the screen is white or missing.• Check that the GPS antenna (located in the dashboard) is not blocked. For best reception, remove items from the dashboard, such as radar detectors, cell phones,
or loose articles.
• Metallic tinting or other aftermarket devi ces can interfere with the GPS reception.
Please consult a dealer.
2 GPS System P. 232
The blue highlighted route and voice guidance
stopped or turned into a blue/pink dashed line before I
got to my destination.Your route has entered an unverified area.
2Unverified Area Routing P. 50
How do I stop the map from rotating as I drive along?Press the ENTER button to display the Map Menu. Select Map Information > North-
up , or say d “Display north-up” to change the map orientation.
Sometimes, I cannot select between the North-up and
Heading-up map orientations.The Heading-up map orientation can only be shown in the lower scales (1/20 - 1 mile
scales).
2Map Scale and Functions P. 112
The “time to destination” display sometimes increases
even though I am getting closer to my destination.If your speed reduces due to slower traffic, the navigation system updates the “time to
destination” based on your actual road speed to give you a better estimate of arrival
time.
Continued
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TroubleshootingUpdate, Coverage, Map Errors
Update, Coverage, Map Errors
Display, Accessories
Multi-View Rear Camera
ProblemSolution
My city is not part of a fully verified detailed coverage
area.The mapping database is constantly undergoing revision. You can access the most
recent information on the internet.
2 Map Coverage P. 235
Does the navigation system work outside North
America?The navigation system contains maps for the 50 U.S. states, Canada, Puerto Rico, and
Mexico. The navigation system will not work in other countries.
2Map Coverage P. 235
How do I report errors I find in the database?Minor errors are bound to occur in a large database. If you encounter major errors, see
2Reporting Errors P. 234
ProblemSolution
The display appears dim when starting the car in really
cold weather.This is normal. The display will become brighter after a few minutes.
ProblemSolution
When I shift gears, the rear camera image display is
delayed.This is normal. When shifting into or out of Reverse, you may experience a delay while
the screen image switches between the navigation screen and the rear camera image.
The rear camera image is t oo dark or too bright. How
do I adjust the brightness?While the camera image is disp layed, rotate the Interface Dial to adjust the brightness.
This adjustment does not affect the navigation screen brightness settings.
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TroubleshootingMiscellaneous Questions
Troubleshooting
Miscellaneous Questions
ProblemSolution
My clock frequently changes forward and backward by
one hour.The clock setting is automatically updated based on your GPS location. If you live and
work on the boundary between two time zones, you can turn off this feature.
2Clock Adjustment P. 57
The clock changes even when I am not driving near a
time zone boundary.The time zone boundaries are only approximated in the navigation system. Depending
on the geography of the time zone boundary, the switch to a different zone can be
erratic.
2Clock Adjustment P. 57
My state does not observe daylight saving time. How
do I turn off this feature?Press the INFO button. Select Set up > Other > Clock Adjustment , and set Auto
Daylight to OFF .
2Clock Adjustment P. 57
Daylight saving time has started, but the navigation
system did not change time even though Auto
Daylight is set to ON.The automatic daylight feature does not work in regions where the daylight saving
time system has not been adopted.
The navigation system automatic daylight feature is
not switching the navigation system clock on the
correct dates.Press the INFO button. Select Set up > Other > Clock Adjustment , and set Auto
Daylight to ON . Note that the automatic daylight feature does not work in regions
where the daylight saving time system has not been adopted.
2 Clock Adjustment P. 57
The navigation system clock switched by one hour for
no apparent reason.You may be driving near a time zone boundary.
2Clock Adjustment P. 57
My battery was disconnected or went dead, and the
navigation system is asking for a code.Press and hold the VOL 9 (Volume/Power) button for two seconds. The system
should reactivate. If you have installed an aftermarket system, contact a dealer.
How do I change the interface language?Press the INFO button. Select Set up > Other > Language , and set the language to
English , Français , or Español .
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Reference Information
System Initialization..............................230
Entering the Security Code ....................230
Acquiring GPS Information .................... 230
Startup Confirmation Screen .................231
Map Matching ......................................231
System Limitations ................................232
GPS System...........................................232
Address Calculation ..............................232
Database ..............................................232
Client Assistance ....................................234
Resolving Problems ...............................234
Reporting Errors .................................... 234
Acura Client Relations Contact Information .. . 234
Visiting a Dealer ....................................234 Map Coverage .....................................
235
Obtaining a Navigation Update Data .... 235
Traffic Information ............................... 236
Operation in Alaska, Hawaii, Canada,
Puerto Rico, and Mexico ..................... 236
Shipping a Vehicle to the U.S. Mainland .. 236
Legal Information ................................. 237
Copyrights ........................................... 237
User Agreements ................................. 237
As required by the FCC ........................ 241
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System LimitationsDatabase
In addition, the map database contains
verified and unverified areas. Unverified
streets may be missing from the map, in
the wrong location, or have an incorrect
name or address range. A message will
warn you if your route includes unverified
streets. Exercise additional caution when
driving in unve rified areas.
The database does not include, analyze,
process, consider, or reflect any of the
following categories of information:
• Neighborhood quality or safety
• Population density
• Availability or proxim ity of
law enforcement
• Em ergency, rescue, m edical, or
other assistance
• Construction work, zones, or hazards
• Road and lane closures
• Legal restrictions (such as vehicular
type, weight, load, height, and
speed restrictions)
• Road slope or grade •
Bridge height, w idth, w eight, or
other limits
• Traffic facilities safety
• Special events
• Pavement characteristics or conditions
Every effort has been made to verify that
the database is accurate. The number of
inaccuracies you experience increases the
longer you go without obtaining an
updated map database.
2 Obtaining a Navigation Update Data
P. 235
We assume no liability for any incident that
may result from an error in the program, or
from changed conditions not noted above.
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Reference In for mat ion

234
Reference Information
Client Assistance
Resolving Problems
If you run into a specific issue that you
cannot resolve, consult the following help
resources:
• For navigation system issues:
2 Troubleshooting P. 218
There are also FAQs available online at
www.acuranavi.com .
• For questions regarding Bluetooth®
HandsFreeLink®:
2 Bluetooth ® HandsFreeLink® P. 180
• For traffic-related issues:
2 Traffic P. 220
• For reporting issues with the database
or places/landmarks:
2 Reporting Errors P. 234
• Call Acura Client Relations.
2 Acura Client Relations Contact
Information
P. 234
Reporting Errors
You can help to improve database
accuracy by reporti ng any errors you
encounter.
• Report errors in freeways and main
“verified” roads shown in black on the
map at http://mapreporter.navteq.com/
dur-web-external/ .
• Please do not report errors in purple
“unverified” roads. Maps for these
areas are provided for reference only.
2 Unverified Area Routing P. 50
• Please do not report errors in places/
landmarks, such as changes in business
names. Information about points of
interest are constantly being updated.
An updated database is available for
purchase, usually in the fall of each year.
2 Obtaining a Navigation Update Data
P. 235
• For vehicle position ic on errors, screen
error messages, or other GPS-related
errors:
2 Troubleshooting P. 218
2System Limitations P. 232
Acura Client Relations
Contact Information
Acura Navi
American Honda Motor Co., Inc.
Acura Client Relations
Mail Stop 500-2N-7E
1919 Torrance Blvd.
Torrance, CA 90501-2746
Tel: (800) 382-2238
Visiting a Dealer
If you have a question that you cannot
resolve using the available help resources,
you can consult a dealer. Please identify
the specific is sue (e.g., error occurs when
you enter a specific a ddress, when driving
on a certain road, or just when it’s cold) so
that the service technician can refer the
issue to the factory so that a solution can
be found. Be patient, the service technician
may be unfamiliar with your specific issue.
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235
Client AssistanceMap Coverage
Map Coverage
The navigation system provides map
coverage for the United States, Canada,
Puerto Rico, and Mexico. The map
coverage consists of accurately mapped
(verified) metropolitan areas and a less
accurate (unverified) rural database.
Note that unverified areas are constantly
being reviewed and converted to
verified areas each year.
Map coverage update information is
available from Acura Client Relations or
online at www.acuranavi.com .
To find navigation system
update information:
1. Visit www.acuranavi.com .
2. En ter yo ur vehicle m odel and
model year.
3. Click Map Coverage to display a list of
verified coverage areas on the most
recent update.
4. Click Map Coverage Details to display a
PDF document with a full listing of all
coverage areas.
Adobe® Reader® is required for
viewing and printing the Portable
Document Format (PDF) documents.
To download the latest version of
Adobe Reader, visit
http:// get.adobe.com/reader/ .
Obtaining a
Navigation Update
Acura is continually expanding the scope
of the navigation system. Navigation
system software upgrades may be made
available periodically, usually in the fall of
each year.
To purchase an updated data file:
1.Obtain your vehicle’s VIN number and
the System/Device Information.
2 System/Device Information P. 212
2. Call the Acura Navigation Disc
Fulfilment Center at (888) 549-3798, or
order online at www.acuranavi.com .
Updated data is not available from a
dealer. However, the dealer may assist
you in obtaining an update data for you
out of courtesy. There is no program for
free updates.
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Re ference In for mat ion