FREqUENTLY ASKED q UESTIONS
299
q
UESTION
ANSWER SOLUTION
Certain
traffic
jams
along
the
route
are
not
indicated
in
real
time.
On
starting,
it
is
several
minutes
before
the
system
begins
to
receive
the
traffic
information.
Wait
until
the
traffic
information
is
being
received
correctly
(display
of
the
traffic
information
icons
on
the
map).
The
filters
are
too
restrictive.
Modify
the
"Geographic
filter"
settings.
In
certain
countries,
only
major
routes
(motorways...)
are
listed
for
the
traffic
information.
This
phenomenon
is
normal.
The
system
is
dependent
on
the
traffic
information
available.
The
altitude
is
not
displayed.
On
starting,
the
initialisation
of
the
GPS
may
take
up
to
3
minutes
to
receive
more
than
4
satellites
correctly.
Wait
until
the
system
has
started
up
completely.
Check
that
there
is
a
GPS
coverage
of
at
least
4 satellites
(long
press
on
the
SETUP
button,
then
select
"GPS
coverage").
Depending
on
the
geographical
environment
(tunnel...)
or
the
weather,
the
conditions
of
reception
of
the
GPS
signal
may
vary.
This
phenomenon
is
normal.
The
system
is
dependent
on
the
GPS
signal
reception
conditions.
T
elephone, Bluetooth
I
cannot
connect
my
Bluetooth
telephone.
The
telephone's
Bluetooth
function
may
be
switched
off
or
the
telephone
may
not
be
visible.
-
Check
that
your
telephone's
Bluetooth
function
is
switched
on.
-
Check
in
the
telephone
settings
that
it
is
"visible
to
all".
The
Bluetooth
telephone
is
not
compatible
with
the
system.
You
can
check
the
compatibility
of
your
telephone
at
www.citroen.co.uk
(services).
The
volume
of
the
telephone
connected
in
Bluetooth
mode
is
inaudible.
The
volume
depends
both
on
the
system
and
on
the
telephone.
Increase
the
volume
of
the
audio
system,
to
maximum
if
required,
and
increase
the
volume
of
the
telephone
if
necessary.
The
ambient
noise
level
has
an
influence
on
the
quality
of
telephone
communication.
Reduce
the
ambient
noise
level
(close
the
windows,
reduce
the
booster
fan
speed,
slow
down,
...).
FREqUENTLY ASKED q UESTIONS
300
q
UESTION
ANSWER SOLUTION
Some contacts are
duplicated
in the list.
The options for synchronizing contacts are synchronizing the contacts
on
the SIM card, the contacts on the telephone, or both. When both
synchronizations
are selected, some contacts may be duplicated.
Select "Display SIM card contacts" or "Display
telephone
contacts".
Contacts are not shown
in alphabetical order.
Some telephones offer display options. Depending on the settings
chosen,
contacts can be transferred in a specific order.
Modify the display setting in the telephone
directory
.
The system does not receive
SMS text messages.The Bluetooth mode does not permit sending SMS text messages to the system.
MP3
There
is
a
long
waiting
period
following
the
connection of a US
b
memory
stick. When
connecting new media, the system reads a certain amount of data
(directory
, title, artist, etc.).
This
may take from a few seconds to a
few
minutes. This
phenomenon is normal.
Some
characters
in
the
media
information
are
not
displayed
correctly
while
playing. The
audio system does not display some types of characters.Use
standard characters to name tracks and
folders.
Playing
of
streaming
files
does
not
start. The
peripheral device connected does not support automatic play. Start the playback from the device.
The
names
of
tracks
and
the
track
length
are
not
displayed
on
the
screen
when
streaming
audio. The
Bluetooth profile does not allow the transfer of this information.
FREqUENTLY ASKED q UESTIONS
303
q
UESTION
ANSWER SOLUTION
With
the
engine
off,
the
system
switches
off
after
a
few
minutes
of
use.
When
the
engine
is
switched
off,
the
system's
operating
time
depends
on
the
battery
charge.
The
switch-off
is
normal:
the
system
switches
to
economy
mode
and
switches
off
to
prevent
discharging
of
the
vehicle's
battery.
Start
the
vehicle's
engine
to
increase
the
battery
charge.
USB, portable player
, connection key
Playback
of
my
USB
memory
stick
starts
only
after
a
very
long
wait
(around
2
to
3
minutes).
Some
files
supplied
with
the
memory
stick
may
greatly
slow
down
access
to
reading
the
memory
stick
(multiplication
by
10
of
the
catalogue
time).
Delete
the
files
supplied
with
the
memory
stick
and
limit
the
number
of
sub-folders
in
the
file
structure
on
the
memory
stick.
When
I
connect
my
iPhone
as
telephone
and
to the US
b
port at the
same
time,
I
am
unable
to
play
the
music
files.
When
the
iPhone
connects
automatically
as
a
telephone,
it
forces
the
streaming
function.
The
streaming
function
takes
the
place
of
the
USB
function
which
is
then
not
useable,
there
is
a
period
without
sound
of
the
track
being
played
with
Apple® players.
Disconnect and reconnect to the USB port
(the USB
function takes priority over streaming).
305
C4-cactus_ gb_Chap13_index-alpha_ed02-2014
accessories ..................................................212
Accessory socket, 12V ..............................6
9 -71
AdBlue
® ............................... ............ 19, 161, 165
Adjusting h eadlamps .................................... 11
5
Adjusting
head restraints
................................ 50
A
djusting the steering wheel
..........................56
A
dvice
on care
and
m
aintenance
........................ 1
21, 214, 224
Advice
on driving
..............................
..............78
Airbags
...............
......................... 15, 16, 21, 135
Airbags,
c
urtain
..................................... 1
39, 140
Airbags,
front......................................... 136, 140
Airbags,
la
teral
...................................... 1
38, 140
Airbag
w
arning
lam
p
........................... 1
5, 16, 21
aI
R
b
UM
P
® ............................................ 21 1, 21 4
Air
conditioning, automatic .......................5 8, 63
Air
c
onditioning,
m
anual
...........................5
8, 61
Air
d
istribution
a
djustment
..................6
0, 62, 65
ai
r filter
...............
........................................... 223
Air
flow
adjustment
............................. 5
9, 61, 65
Air
intake
...............
............................. 60, 62, 66
air
recirculation
.................................. 6
0, 62, 66
ai
r vents
..............................
............................ 57
Anti-theft
..............................
.....................40, 42
Armrest,
front
......................................6
9, 70, 73
as
sistance call
.............................. 1
25, 231, 232
Audible
w
arning
............................................ 12
5
Audio
cable
................................................... 25
4
Audio
streaming
(Bluetooth)
..............................
............250, 253
Automatic
illumination
of
headlamps
...................................... 1
09, 112
Automatic
ope
ration
o
f
hazard
warning lamps
............................ 12
4
Automatic
rain sensitive
windscreen
w
ipers
............................... 11
7,
11
9
Auxiliary
socket
.............................. 7
2, 250, 254
A
C
Capacity, fuel tank .............................. ..........15 6
C d ..............................
...................................250
CD
MP3
................
......................................... 250
Central
locking
..........................................4
0, 44
Changing
a bu
lb
.................................... 1
8 3 -19 0
Changing
a f
use
..................................... 19
1-197
Changing
a wheel
...............................
...176 -181
Changing
a wiper blade
........................1
20, 203
Changing
the date
........................................... 38
C
hanging the remote control
battery
........................................................... 42
C
hanging
t
he
t
ime
........................................... 38
C
hecking levels
..................................... 2
19-222
Checking
the engine oil level
.................. 2
7, 219
Checking
tyre pressures
(using
the kit)
..............................
................175
Checks
...............
.................................... 217-2 24
Bag
hook
...............................
..........................
76
bat
tery
...............................
............ 198 -202, 223
Battery,
c
harging
...............................
............
201
Battery, remote control
............................. 4
1, 42
Black screen
..............................
...................
123
b
lueH
di ...............................
..............24, 84, 161
Bluetooth (hands-free)
......................... 2
92, 293
Bluetooth
(
telephone)
........................... 2
92, 293
bo
nnet
...............
............................................
216
bo
nnet stay
...................................................
2
16
b
oot
........
........................................... 47, 75, 123
Boot lamp
..............................................1
23, 190
Brake discs
....................................................
2
24
Brake lamps
...............................
...................
188
Brake
p
ads
...............................
.....................
224
Braking system warning lamp
.........................
18
B
Children ............................... ... 134, 136, 141-155
Child seats .............................. ..............141-15 4
Child
seats, conventional
..............................14
7
Child
seats, i-Size
...............................
..........153
Child
seats, ISOFIX
...................................... 1
51
C
ITR
oËn
Localised Assistance Call
...........2
32
C
ITR
oËn
Localised
E
mergency
C
all........... 232
CITROËN
M
ULTICITY
C
ONNECT
............... 2
87
Cleaning
(
advice)
.......................................... 2
14
Closing
the boot
...............................
...............47
Closing
the doors
...............................
.............45
Coat
hook
........................................................ 73
C
old climate screen
...................................... 2
10
Colour screen
...............................
.. 29, 234, 235
Connectors,
audio
.......................... 7
2, 250, 254
Coolant level
..............................
...................221
Cornering
lam
ps
..............................
.............11 6
Cruise control
............................................9
6, 99
Cup
holder
...............................
..................69, 70
D
DAB (Digital Audio Broadcasting) ........248, 249
Date (setting) ............................... ....................38
Daytime
running lamps
................. 1
09, 113, 184
Deactivating
ESP
.......................................... 13
1
Deactivating
t
he
p
assenger
a
irbag
...............13
6
Deadlocking
...............................
............... 41, 44
Demisting/Defrosting,
f
ront
.............................67
D
emisting/Defrosting,
r
ear.............................. 68
Diesel
additive level
...................................... 2
22
Diesel
engine pre-heat warning lamp
............14
D
igital Audio Broadcasting (DAB)
........2
48, 249
Dimensions
..............................
.....................229
Dipped
be
am
...............................
..........108, 184
Dipstick
................
.......................................... 219
.
alphabetical index
308
C4-cactus_ gb_Chap13_index-alpha_ed02-2014
Reversing lamp ............................................. 18 8
Risk areas (update) ....................................... 26
5
Roof bars
....................................................... 20
8
Routine
checks
.....................................2
23, 224
Running
out of fuel (Diesel)
..........................16
0
U
V
Safety for children .................. 134, 136, 141-155
Screen menu ............... 2 38, 240, 242, 256, 258,
260, 276, 288, 290
Screenwash
fluid level
..................................2
22
Screenwash, front
......................................... 11
8
Screenwash reservoir
................................... 2
22
SCR
(Selective Catalytic
Reduction)
.................................................. 16
1
Seat
adjustment
...............................
...............50
Seat belts
....................................... 13
2-13 4,
1
47
Seat
belts warning lamp
...............................13
3
Seat, rear bench
..............................
...............52
Selector,
el
ectronic
ge
arbox
.......................... 85
S
erial number, vehicle
..................................23
0
Service
i
ndicator
............................................. 24
S
ervice warning lamp
..................................... 17
S
ervicing
...............................
............................ 9
Setting
the clock
............................................. 38
S
idelamps
............. 1
08, 113, 114, 183, 184, 188
Side
r
epeater
..............................
..................187
Snow chains
.................................................. 18
2
Spare wheel
...............................
...........176 ,
17
7
Speed
l
imiter
...............................
..............93, 99
Starting
the engine
...................................7
9, 86
Starting
using another battery
......................20
0
Steering
mounted controls............................ 237
Stop & Start
..........................3
6, 67, 90, 92, 103,
156,
198, 216, 223Table
of weights
................................... 2
26, 228
Tables
of engines
...............................
...225, 227
Tables of fuses
.......................................19
1-197
Tank,
AdBlue
® additive .........................16 1, 16 6
Tank,
fuel
............................... ........................ 15 8
Technical
da
ta
....................................... 2
25-228
Telephone
..................................................... 28
8
Temperature
adj
ustment
...........................5
9, 63
Temporary
puncture repair kit
................7
6, 169
Three flashes function (direction
i
ndicators)
................................... 12
4
Third
brake
lamp
........................................... 18
9
TMC
(Traffic
info)
.......................................... 2
70
To o l s
................
.............................. 169, 176, 177
Total
distance
recorder
................................... 37
T
ouch screen tablet
................................
28, 233
To w b a r
................
........................................... 206
Towed
loads
......................................... 2
26, 228
Towing
another vehicle
........................ 2
04, 205
Towing
eye
..............................................7
6, 204
Traction control (ASR)
...............
............................... 16, 18, 131
Traffic
information
( TA)
...............................
.............................. 271
Traffic
information
( TM C)
...............................
................... 270, 271
S
T
Tr a i l e r ............................................................ 206
Trip computer ............................................3 5, 36
Trip
distance recorder
..................................... 37
T
yre pressures
..............................
................230
Ty r e s
..............................................................
.... 9
Tyre
under-inflation
detection
...............
........................ 23, 126, 175
Storage ................
...................................... 71,
73
Storing
a
speed
............................................... 99
S
un visor
.................................................... 6
9 -71
Switching
off
the
engine
................................. 79
S
ynchronising
the
remote
control
........................................................... 42
S
ynthesiser, voice
......................................... 2
75
System
se
ttings
............................................. 28
4 Under
floor storage
......................................... 76
U
nder-inflation
(
detection)
...............................
....................126
Unlocking
from the inside
...............................44
U
nlocking the boot
.......................................... 39
U
nlocking the doors
........................... 3
9, 44, 46
Update
risk areas
.......................................... 26
5
Updating
the date
............................................ 38
U
pdating the time
............................................ 38
U
REA
...............
..................................... 161,
16
2
US
b
player
.................................................... 25
0
Vehicle
c
onfiguration
......................... 2
8, 30, 33
Vehicle
id
entification
..................................... 23
0
Ventilation
..............................
. 57, 58, 59, 61, 65
Visibility
...............................
............................67
alphabetical index