Retrofitting a towing bracket
Fig. 115 Dimensions and attachment points for retrofitting a towing bracket.
r-1"'11 First read and observe the Introductory L-J,:.U Information and safety warnings & on page 139.
Volkswagen Commercial Vehicles recommends having the towing bracket retrofitted by a qualified workshop. Volkswagen Commercial Vehicles rec-ommends using a Volkswagen Commercial Vehi-cles dealership for this purpose. Electronic compo-
nents also have to be retro-fitted and, for example, the cooling system may need to be modified or heat shields may need to be fitted. For this and other work, specialist knowledge and tools are re-quired.
=>Fig. 115 shows the dimensions and attachment points which must be observed if you have a tow-ing bracket retro-fitted. Always observe the mini-mum distance given from the middle of the ball coupling to the surface of the road. This also ap-plies when the vehicle Is fully laden, including max-imum drawbar load.
The attachment points ® are underneath the vehi-cle.
The trailer stabilisation system can be activated if a towing bracket is retrofitted, provided compatible electronic components are fitted. Volkswagen Commercial Vehicles recommends using a Volks-wagen Commercial Vehicles dealership for this purpose.
A WARNING
Electrical accessories that are not connected properly can cause faults In the entire vehicle electronics system and also cause accidents and serious Injuries.
• Never connect the trailer's electrical sys-tem directly to the electrical connections of the tall lights or to other unsuitable sources of electricity. Only a suitable connector may be used to connect the trailer.
• A towing bracket should be retrofitted to the vehicle by a qualified workshop.
A WARNING
The trailer can become detached from the towing vehicle if the towing bracket Is unsuit-able or Incorrectly fitted. This can cause seri-ous accidents and fatal injuries.
r::l Only use towing brackets which have been W approved by Volkswagen Commercial Vehi-cles for your vehicle type.
A WARNING
Never program the supplementary heating system so that Is switched on and run In un-ventilated or enclosed areas. The fumes from the supplementary heating system contain carbon monoxide, which is an odourless and
Practical tips, California
o::n Introduction
This chapter contains information on the following subjects:
Before setting off . . . . . . . . . . . . . . . . . . . . . . . . 252 Before you take a road trip . . . . . . . . . . 252
Actions to take during thunderstorms 253
Winter conditions . . . . . . . . . . . . . . . . . . 253
Cleaning cupboards, cooker and sink . 253
Cleaning the display of the central control panel . . . . . . . . . . . . . . . . . . . . 254
Before setting off
rl'"'n First read and observe the introductory L..J.:.U Information given on page 252.
Checklist
The following points should be verified in addition to the checklist 33:
..( Close the pop-up roof .
..( Close all drawers, cabinet doors and flaps.
Before you take a road trip
rl'"'n First read and observe the Introductory L..J.:.U Information given on page 252.
Checklist
Observe the following additional suggestions:
../
../
Familiarise yourself with parking and ma-noeuvring the vehicle.
Note the height and width of the vehicle-particularly if any accessories have modified these dimensions.
2521 Before tho journoy
A WARNING (Continued)
colourless poisonous gas. Carbon monoxide can cause people to lose consciousness. it can also cause death.
m All saved switch-on times will be deleted if W you switch off the central control panel or dis-connect the additional battery. They will also be de-leted ifthere is a defective fuse in the control pan-el.
Rectifying faults on the camping equipment . . 254
Technical data. living area . . 255
Additional information:
• Central control panel 204.
• Before setting off =:>page 33.
• Vehicle care and maintenance 380.
..( Retract the awning completely.
..( Remove all vehicle interior shades and open all blinds.
..( Bring all tables into their stowed position .
../ Close all gas shut-off valves.
/ Secure all loose items in the vehicle. _., ______________________________
../
../
../
Check that all items of equipment are in good working order .
Observe the entry and vaccination require-ments of any foreign country you will be vis-iting.
Have the following documents on hand:
-Valid identity cards or passports
-Driving licence and vehicle registration papers ..,.
System limits
r-('n First read and observe the Introductory L-J,:.U Information and safety warnings & on page 307.
The area monitoring system (Front Assist) has physical and system-related limits. The driver may therefore feel that, in certain circumstances, some Front Assist reactions occur unexpectedly or with a delay. You should therefore always be prepared to take full control of the vehicle if necessary.
The following conditions can prevent Front Assist from reacting, or cause a delay in its reaction:
• In tight bends.
• If the accelerator is fully depressed.
• If Front Assist is switched off or there is a fault.
• If TCS or ESC is switched off manually.
• If the ESC is taking corrective action.
• If there is a fault in several brake lights on the vehicle or on a trailer with an electrical connection to the vehicle.
• If the radar sensor is dirty or covered.
• If the vehicle is reversing.
• Under hard acceleration.
• In snow or heavy rain.
• In case of narrow vehicles, e.g. motorbikes.
• If vehicles are travelling slightly to the left or right of your vehicle.
• If vehicles are crossing in front of your vehicle.
• If there is oncoming traffic.
• In uncertain traffic situations.
• 1/Vhen loads or attachment parts on other vehi-cles protrude to the side, rear or above the normal dimensions of the vehicle.
COJ Introduction
This chapter contains information on the following subjects:
Indicator lamp ... .
Operation ....... .
Driving situations ..........•.............
313
314
315
The lane change assist system (Side As-
sist) provides assistance when checking
for traffic behind the vehicle.
The lane change assist system cannot be switched on if the factory-fitted towing bracket is electrically connected to the trailer. The lane change assist system must be switched off manually for non-fac-tory-fitted towing brackets.
The lane change assist system has been designed for use on surfaced roads only.
Additional information and warnings:
• Exterior views =<>page 5
• Volkswagen information system =<>page 24
• Accessories, modifications, repairs and renewal of parts =<>page 394.
3121 While drivmg
A WARNING
The Intelligent technology of the lane change assist system (Side Assist) cannot change the laws of physics or the system-related ve-hicle limitations. Always take care when us-Ing the lane change assist system as you could otherwise cause accidents or Injuries. The system Is not a substitute for the full concentration of the driver.
• Adapt your speed and distance from the vehicles ahead to suit visibility, weather, road and traffic conditions.
• Your hands should always be on the steer-Ing wheel so that you can steer at any time.
• Pay attention to the visual displays in the exterior mirror housing and in the Instrument cluster display, and respond to the com-mands.
• The lane change assist system may react to special roadside structures, e.g. high or offset crash barriers. This can lead to error warnings. ,..
Automatic switch-off for electrical consumers
The intelligent vehicle electrical system automati-cally implements a range of measures to prevent the battery from discharging under high loads:
• The idling speed is increased so that the alter-nator provides more electricity.
• The performance of large electrical consumers may be reduced or they may be switched off com-pletely.
• The supply of electricity to the 12-volt sockets and the cigarette lighter is interrupted temporarily while the engine is being started.
The vehicle electrical system cannot always pre-vent the vehicle battery from discharging. For ex-ample, if the ignition is left on for an extended peri-od of time with the engine off, or if the parking light is left on when the vehicle is parked for an exten-ded period.
What can cause the vehicle battery to discharge?
• Long periods at a standstill in which the engine is not running, especially if the ignition is switched on.
• The use of electrical consumers when the en-gine is switched off.
• When the supplementary heater is in operation =>page 332.
A WARNING
Incorrectly attaching the battery and using In-correct vehicle batteries can cause short cir-cuits, fire and serious Injuries.
366 I Cleaning and maintenance
A WARNING (Continued)
• Always use maintenance-free and leak-proof batteries that have the same properties, specifications and dimensions as the factory-fitted vehicle battery.
A WARNING
A highly explosive mixture of gases Is given off when the vehicle battery is being charged.
• Vehicle batteries should only be charged in well-ventilated spaces.
• Never charge a vehicle battery once it has been frozen. Discharged vehicle batteries can even freeze at temperatures of around o•c (+32.FJ.
• The vehicle battery has to be replaced if it has ever been frozen.
• Incorrectly connected cables can cause a short circuit. First connect the positive cable and then the negative cable.
CD
• Never make or break connections between vehicle batteries if the ignition is switched on or the engine is running. Never use a vehicle battery that does not correspond with the vehi-cle's specifications. The vehicle's electrical system or electronic components could be damaged, which could lead to electrical faults, for example In the start/stop system.
• Never connect equipment that provides electricity, such as solar panels or a battery charger, to the 12-volt socket or to the cigarette lighter to charge the vehicle battery. This can damage the vehicle electrical system.
Dispose of the vehicle baltery as required by legislation. Batteries may contain toxic sub-stances such as sulphuric acid and lead.
Electrolyte can pollute the environment. Clean up any service fluid leakages and dis-pose of them property.
A wARNING
New tyres will have to be run in as they will Initially have reduced grip and braking effect.
• Drive particularly carefully for the first 600 km in order to prevent accidents and se-rious injury.
A WARNING
Wheels must have the necessary freedom of operation. If the wheels do not have the nec-essary freedom of operation, the tyre could rub on parts of the running gear, the vehicle body and the brake lines. This can lead to a fault in the brake system and to tread separa-tion and thus to a tyre bursting.
Tyre pressure
r-T'n First read and observe the introductory L-k.U Information and safety warnings & on page 367.
The correct tyre pressure for factory-fitted tyres is shown on the tyre pressure label and applies to all-season, summer and winter tyres. The tyre pres-sure label is located on the lock column on the left front door.
If the tyre pressure is too low or too high, the tyres will wear prematurely and the vehicle will not han-dle well => &. The correct tyre pressure is particu-larly important at high speeds. Incorrect tyre pres-sure causes premature wear and can cause a tyre burst.
The pressure should therefore be checked at least once a month and before starting a journey.
The given tyre pressure applies to cold tyres. Tyre pressure is always higher in warm tyres than it is in cold tyres.
For this reason, never reduce the pressure in warm tyres to adjust the tyre pressure. This would result in low tyre pressures that could potentially cause the tyre to burst suddenly.
Checking tyre pressure
Always check the tyre inflation pressure on "cold" tyres. A "cold" tyre can be defined as one on a ve-hicle that has only been driven a few kilometres (miles) within 3 hours prior to the test and at low speeds.
A WARNING (Continued)
• The actual tyre size must not exceed the tyre dimensions of manufacturers approved by Volkswagen Commercial Vehicles and must not rub on any vehicle body parts.
m Despite identical size details, the actual size L!..J of the various tyre makes may vary from these specified dimensions, or the tyre contours may vary considerably.
m Volkswagen Commercial Vehicles-approved L!..J tyres are guaranteed to have the dimensions that are suitable for the vehicle. The salesperson will have to provide a certificate from the tyre man-ufacturer for other tyre makes to prove that the tyre is also suitable for the vehicle. This certificate must be stored in a safe place in the vehicle.
• The tyre pressures must be adjusted to suit a heavy vehicle load.
• After altering the tyre pressures, please ensure that the valve caps are screwed on and observe any information and instructions on setting the tyre monitoring system =>page 318.
The temporary spare wheel is filled to the highest tyre pressure permissible for the vehicle.
A WARNING
Too high or too low a pressure may cause the tyre to suddenly lose pressure or burst while the vehicle is in motion. This can cause seri-ous accidents and fatal Injuries.
• If the tyre pressure Is too low, it is possi-ble that the tyre temperature will increase to such an extent when driving that the tread peels off and the tyre bursts.
• Fast speeds or overloading of the vehicle can cause overheating, sudden tyre damage including tyre bursts and ripping of the tread surface and thus to a loss of control of the vehicle.
• If the tyre pressure is too low or too high, the tyres will wear prematurely and the vehi-cle will not handle well. .,.
Wheels and tyres 371
Technical data
Technical data
Vehicle data
COJ Introduction
This chapter contains information on the following subjects:
Vehicle identification data . . . . . . . . . . . . . . . . . 451
Dimensions ........................... . 452
Unless otherwise specified, the technical data of the basic model apply. The values quoted here may differ if additional equipment is fitted, for differ-ent models, for special vehicles or if country-specif-ic equipment is fitted. All data in the official vehicle documents take precedence over these data.
Engine
The vehicle data sticker and the official vehicle documents show which engine is installed in your vehicle.
Weight
The values for the kerb weight in the following ta-bles apply for the road-ready vehicle with driver (75 kg), service fluids including fuel tank carrying 90% of its capacity and, if applicable, toolkit and spare tyre =>&.Additional equipment and retrofit-ted accessories increase the stated kerb weight and reduce the maximum permitted load accord-ingly.
The load comprises the weights of the following:
• Passengers
• Allluggage
• Roof load including the mounts or roof bars and the load carrier system
• Drawbar load when towing a trailer
Performance figures
The performance figures were measured without equipment which may influence performance, such as a roof carrier or mud flaps.
Gross combination weight rating
The gross combination weight ratings listed are on-ly applicable for altitudes up to 1 ,000 m above sea level. The maximum weight of the car and trailer must be reduced by approximately 10% for every further 1 ,000 m in altitude.
450 I Tcchn1cal data
Descriptions of the tables
Gearbox abbreviations: MG = manual gearbox, DSG® = dual clutch gearbox DSG®.
Additional information and warnings:
• Transporting =:o page 125
• Driving with respect for the environment =:.page 278
• Fuel =:.page 343
• Engine oil =:o page 353
• Engine coolant =:o page 358
• Wheels and tyres =>page 367
• Consumer information =>page 404
,A WARNING
Exceeding the maximum permissible weights, payload, dimensions, vehicle speed and axle weight rating could cause damage to the vehicle, accidents and serious Injuries.
• Do not exceed the permitted weights, loads, dimensions and maximum speeds.
• The actual axle loads must never exceed the maximum permissible axle loads.
• The payload and the distribution of the load In the vehicle have an effect on the driv-ing response and braking distance of the ve-hicle. Adjust your speed accordingly.
,A WARNING
Accidents and severe injuries can occur if the maximum permitted gross combination weight Is exceeded.
• Never exceed the specified gross combi-nation weight rating.
Dimensions
Fig. 324 Dimensions.
l""""'('n First read and observe the introductory L-J,.:.U information and safety warnings & on page 450.
The data in the table apply to the most basic mod-el.
Key for Fig. 324:
® Front track
Rear track
® Width
© Width across the mirrors
@ Height at kerb weight8l
® Height with open tailgate at kerb weight8l
® Height with open bonnet and kerb weight8l
@ Ground clearance in road-ready statecl between the axles
® Wheelbase
CD Length
-Turning circle diameter
•l Kerb weight without driver, without payload.
b) Figures were not available at time of publication.
c) Kerb weight with driver (75 kg) and service fluids.
452 I Technical data
The specified values can vary due to different tyre and wheel sizes, if additional equipment is fitted, for different model versions, for retrofitted accesso-ries, and for special vehicles. They can also vary in vehicles that have been manufactured for other countries.
Short wheelbase Long wheelbase
1,622 -1,634 mm
1,628 -1,640 mm
1,904 mm
2,297 mm
1,950-1 ,990 mm
b) b)
b) b)
178-202 mm
3,000 mm 3,400 mm
4,904-5,006 mm 5,304 -5,406 mm
11.9 m 13.2 m
Supplementary heater . . . . . . • . . . . . . . . 345 Winter diesel . . . . . . . . . . . . . . . . . . . . . . 345
Diesel engines Technical data . . . . . . . . . . . • . . . . . . . . . 455
Diesel partlcutate filter . . . . . . • . . . . . . . . . 409 ............................. 408 Gear-change indicator . . . . . . . . . . . . . . . 268 Indicator lamp . . . . . . . . . . . • . . . . . . . . . 407 Regeneration . . . . . . . . . . . . . . . . . . . . . . 409 Things to note . . . . . . . . . . . . . . . . . . . . . 346
Differential lock see Brake support systems . . . . . . . . . . . 275
Digital clock . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Digital voice enhancement . . . . . . . . . . . . . 173 Setting the volume . . . . . . . . • . . • . . . . . . 173 Switching on and off . . . . . . . . . . . . . . . . . 173
Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . 452
Dipped beam headlights . . . . . . . . . . . . . . . 108
Display Adaptive cruise control . . . . . . . . . . . . . . . 300
Displays . . . . . . . . . . . . . . . . . . . . . . . . . . 20, 21 Area monitoring system . . . . . . . . . . . . . . 308 Front Assist .. .. .. .. .. .. .. .. .. . .. .. 308 Instrument cluster . . . . . . . . . . . . . . . . . . . 21
Disposal Airbag system . . . . . . . . . . . . . . . . . . . . . 407 Belt tensioner . . . . . . . . . . . . • . . . . . . . . . . 87 End-of-life vehicle . . . . . . . . . . . . . . . . . . 407
Door arresters . . . . . . . . . . . . . . . . . . . . . . . . 54
Door release lever . . . . . . . . . . . . . . . . . . . . 5, 9
Doors .................•............. 45 Manual opening . . . . . . . . . . . . . . . . . . . . 414 Warning lamp . . . . . . . . . • . . . . . • . . . . . . . 45
Drawbar load . . . . . . . . . . . . . . . . . . . . . . . . 140 Loading the trailer . . . . . . . . • . . . . . . . . . 146
Drawers .....................•....... 76
Drink holder . . . . . . . . . . . . . . . . . . . . . • . . . 153 California . . . . . . . . . • . . • . . . . . . . . • . . . 215 Centre console . . . . . . . . . . . . . . . . . . . . . 154 Living area . . . . . . . . . . . . . . . . . . . . . . . . 154
Driver Alert System . . . . . . . . . . . . . . . . . . . 315 Fault . . . . . . . . . . . . . . . . • . . . . . . . . • . . . 316 Function . . . . . . . . . . . . . • . . . . . • . . • . . . 316 Operation by the user . . • . . . . . . . . • . . . 316 Switching on and off........ . . . . . . . . . 316
Driver assist systems see Assist systems . . . . . . . . . . . . . . . . . 282 Driver door Overview ........................... 9
Driving Before setting off . . . . . . . . . . . . . . . . . . . . 33 Data recording . . . . . . . . . . . . . . . . . . . . . 398 Driving abroad . . . • . . . . . . . . . . . . . . . . . . 34 Driving tips . . . . . . . . . . . . . . . . . . . . . . . . . 33 Economically . . . . . . . . . . . . . . . . . . . . . . 278 Engine and transmission guard . . . . . . . . . 33
470 I Index
Fuel gauge . . . . . . . . . . . . . . . . . . . . . . . . 341 Fuel level too low . . . . . . . . . . . . . . . . . . . 341 Off-road driving . . . . . . . . . . . . . . . . . . . . . 33 Parking on a downward incline . . . . . . . . 272 Parking on an upward incline . . . . . . . . . . 272 Preparing for a journey . . . . . . . . . . . . . . . 33 Pulling away on an incline . . . . . . . . . . . . 267 Stopping on an incline . . . . . . . . . . . . . . . 267 Through salt water . . . . . . . . . . . . . . . . . . . 35 Towing ........................... 448 Water on the roads . . . . . . . . . . . • . . . . . . . 35 With a trailer . . . . . . . . . . . . . . . . . . . . . . . 146 with dual clutch gearbox . . . . . . . . . . . . . 266 With Loaded vehicle . . . . . . . . . . . . . . . . . 125 With respect for the environment . . . . . . . 278
Driving abroad Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Headlights . . . . . . . . . . . . . . . . . • . . • . . . . 111
Driving economically . . . . . . . . . . . . . . . . . 278
Driving safely . . . . . . . . . . . . . . . . . . . . . . . . . 33
Driving through salt water . . . . . . . . . . . . . . 35
Driving through water . . . . . . . . . . • . . . . . . . 35
Driving tips . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Spare wheel . . . . . . . . . . . . . . . . . . . . . . . 374
Driving with respect for the environment . 278
DSG see Dual clutch gearbox . . . • . . • . . . . . . 266
DSG dual clutch gearbox Changing gear . . . . . . . . . . . . . . . . . . . . . 264 Fault . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267 Malfunction . . . . . . . . . . . . . . . . . . . . . . . . 268 Pulling away on an incline . . . . . . . . . . . . 267 Safety interlock for ignition key . . . . . . . . 258 Stopping on an incline . . . . . . . . . . . . . . . 267
Dual clutch gearbox . . . . . . . . . . . . . . 260, 266 also refer to Changing gears . . . . . . . . . . 260 Coasting function . . . . . . . . . . . . . . . . . . . 266 Driving . . . . . . . . . . . . . . . . . • . . . . . . . . . 266 Dual clutch gearbox . . . . . . . . . . . . . . . . . 266 Kickdown function . . . . . . . . . . . . . . . . . . 266 Towing ........................... 447 Unlocking the selector lever lock manually .4.15
Dual clutch gearbox DSG . . . . . . . . . . . . . . 264
Dust filter . . . . . . . . . . . . . . . . . . . . . . . . . . . 322
DVD player . . . . . . . . • . . • . . . . . . . . . . . . . . 167 Main menu . . . . . . . . . • . . • . . . . . . . . . . . 171 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 171
DVE ................................ 173
Dynamic headlight range control .....•... 113
E
E10 Refuelling . . . . . . . . . . . . . . . . . . . • . . . . . 344 EDL see Brake support systems . . . . . . . . . . . 275