2013 VOLKSWAGEN TRANSPORTER heating

De-icing door lock cylinders
....-m First read and observe the introductory L-I=JJ information and safety warnings & on page 380.
Volkswagen Commercial Vehicles recommends the use of genuine Volkswagen spray with lubricating and anti-corrosive properties to de-ice the lock cyl-inders.
Undersea I
....-m First read and observe the introductory L-I=JJ information and safety warnings & on page 380.
The underside of the vehicle is coated to protect it from corrosion and damage. The protective coating on the underside of the vehicle could be damaged when driving. Therefore, Volkswagen Commercial Vehicles recommends that the protective coating on the underside of the vehicle and on the running gear should be checked regularly and repaired if necessary.
Cleaning the engine compartment
....-m First read and observe the introductory L-I=JJ information and safety warnings & on page 380.
The engine compartment of any motor vehicle is a hazardous area L1l. 350.
The engine compartment should be cleaned by a qualified workshop. Corrosion protection could be removed and electrical components damaged if the compartment is cleaned incorrectly. Further-more, water could enter the vehicle interior directly via the plenum chamber
If the engine compartment is very dirty, we recom-mend that you always go to a qualified workshop to have it cleaned by a professional mechanic. Volkswagen Commercial Vehicles recommends us-ing a Volkswagen Commercial Vehicles dealership for this purpose.
Plenum chamber
The plenum chamber is located in the engine com-partment between the windscreen and the engine and has a perforated cover. Air from outside is
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Do not use lock de-leers containing substances that dissolve grease, as this can cause the door lock cylinder to rust. A CAUTION
Undersea! and anti-corrosion coatings can ig-nite on the hot exhaust system or on other hot engine parts.
• Never apply undersea! or anti-corrosion coatings to the exhaust pipes, catalytic con-verter, heat shields or other vehicle compo-nents that become hot. drawn in from the plenum chamber and is passed into the vehicle interior via the heating and air con-ditioning system.
Leaves and other loose objects must be removed from the cover of the plenum chamber at regular intervals using a vacuum cleaner or by hand.
A WARNING
All work in the engine compartment carries the risk of injury, scalding, accidents and fire.
• Before carrying out any work, ensure that you are familiar with the requisite procedures and general safety regulations 350.
• Volkswagen Commercial Vehicles recom-mends having the work carried out by a quali-fied workshop.
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Water that has entered the plenum chamber via a manual process (e.g. from a high-pressure cleaner) can cause considerable damage to the
vehicle. "'
Vehicle care and maintenance I 387

m Suitable care products are available from a W Volkswagen Commercial Vehicles dealership. Handling seat covers
r--f'n First read and observe the introductory L-J,::.U Information and safety warnings & on page 388.
Checklist
Please note the following for the cleaning and maintenance of the seat covers =>Q):
v' Before getting into the vehicle, close all Vel-era fasteners that could touch the cloth seat covers and fabric trims. Open Velcro fasten-ers can cause damage to cloth seat covers and fabric trims.
v' Avoid the direct contact of sharp-edged items and accessories to the upholstery and fabric trims in order to prevent damage. Ac-cessories include zips, studs, rhinestones on clothing or belts.
v' Dust and grit in upholstery pores, folds and seams should be removed regularly so that no lasting damage is caused to the surface of the seats by scratching.
v' Always check whether garments are colour-fast to prevent damage to the upholstery. This is especially important for light-col-oured upholstery.
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Ignoring any ofthe items on this important checklist for maintaining the seat covers can lead to damage or discolouration of the seat covers and fabric trims.
• Follow the Instructions on the checklist.
m Volkswagen Commercial Vehicles recom-l!.J mends that stained upholstery is cleaned by a specialist company. Cleaning cloth seat covers, fabric trim and Alcantara® upholstery
r--f'n First read and observe the introductory L-J,::.IJ information and safety warnings & on page 388.
Cleaning upholstery on seat cushions with seat heating, electrically adjustable seats, or seats containing airbag components
Airbag-related components and electrical connec-tors may be installed in the driver seat, passenger seat and sometimes also in the rear outer seats. Seat cushions or backrests that are damaged, in-correctly cleaned or treated, or that become wet, may cause damage to the vehicle electrics or trig-ger a fault in the airbag system => &.
Electrical components and connectors are installed in electrically adjustable seats and seat cushions with seat heating. These can be damaged if cleaned or treated incorrectly =>Q). This can also result in damage to other parts of the vehicle elec-trics.
To avoid this please follow these cleaning guide-lines:
• Do not use high-pressure cleaners, steam cleaners or coolant spray.
• Do not use washing paste or fine detergent sol-utions.
• Avoid getting the seat wet.
• Only use detergents that have been approved by Volkswagen.
• If in doubt, consult a specialist cleaning compa-ny.
Cleaning upholstery on seat cushions without seat heating, seats that are not electrically adjustable, and seats that do not contain airbag components
• Please read and follow the instructions, notes and warnings on the package before using clean-ing products.
• Upholstery, fabric trims, Alcantara® seat covers and carpeting should be cleaned regularly with a vacuum cleaner (brush).
• Do not use high-pressure cleaners, steam cleaners or coolant spray.
Vehicle care and maintenance 389

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• Volkswagen Commercial Vehicles Is not re-sponsible for any vehicle damage which Is caused by low-quality fuel, inadequate servic-ing work or lack of availability of Genuine Parts.
Radio reception and aerials
i"""(")1 First read and observe the Introductory l-J.::.U information and safety warnings & on page 404.
The vehicle aerials are located in the exterior mir-rors. If any metallic chrome plates, such as chrome mirror caps, are retrofitted to the exterior mirrors you may experience problems with the radio,
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• Volkswagen Commercial Vehicles cannot be held responsible If the vehicle does not comply with or only partly complies with the relevant legal requirements In other countries and conti-nents. bile telephone and navigation services or they may lose the ability to send and receive signals com-pletely.
m Interference with AM radio reception could W occur if electrical devices are used in the vi-cinity of the aerial. Volkswagen Commercial Vehicles repair information
i"""(")1 and observe the introductory l-J.::.U mformat1on and safety warnings & on page 404.
Volkswagen Commercial Vehicles Service infonna-tion and official Volkswagen Commercial Vehicles repair infonnation can be purchased from the fol-lowing addresses:
Please contact a Volkswagen Commercial Vehicles dealership or a qualified workshop or order the lit-erature you require from www.erwin.volkswagen.de.
Declaration of conformity
i"""(")1 First read and observe the introductory l-J.::.U information and safety warnings & on page 404.
The individual manufacturer declares herewith that the following products conform, at the time of vehi-cle production, with the basic requirements and other relevant laws and regulations, including FCC Part 15.19, FCC Part 15.21 and RSS-Gen Issue 1:
4061 Clean1ng and mamtenance
A WARNING
Incorrect repairs and modifications can cause functional problems and damage to the vehicle and impair the effectiveness of the driver assist systems and the alrbag sys-tems. This can result In accidents and severe Injuries.
• Repairs and modifications to your vehicle should only be carried out by a qualified workshop. Radio-based equipment
• Electronic immobilizer.
• Remote control key for the vehicle.
• Remote control for the supplementary heating system (auxiliary heater).
Electrical equipment
• 12-volt socket.

Recycling and scrapping end-of-life vehicles
rl'l1 First read and observe the Introductory L-J,:,JJ information and safety warnings & on page 404.
Recycling end-of-life vehicles
Volkswagen Commercial Vehicles has already made provision for the time when you choose to have your vehicle recycled in an environmentally-friendly manner. The recycling system operating in many European countries will take back your vehi-cle at the end of its useful life. Once the vehicle has been recycled, a certificate of destruction will be issued to show that the vehicle has been dis-posed of correctly.
End-of-life vehicles are recycled free of charge, provided that national legislation is complied with.
Further information on the recycling of end-of-life vehicles can be found at a Volkswagen Commer-cial Vehicles dealership.
Scrapping
The relevant safety requirements must be ob-served when the vehicle or components of the air-bag and the belt tensioners are scrapped. Quali-fied workshops are familiar with these require-ments. Engine management system and exhaust purification system
o:JJ Introduction
This chapter contains information on the following subjects:
Indicator lamps . . . . . . . . . . . . . . . . 407
Catalytic converter . . . . . . . . . . . . . . . . . . . . . . 408 Diesel particulate filter . . . . . . . . . . 409
Additional information and warnings:
• Changing gear =>page 260
• Filling the tank =>page 340
• Fuel =>page 343
• Engine oil =>page 353
• Battery =>page 362
• Information stored in the control units =>page 394
• Tow-starting and towing =>page 446
Indicator lamps
A WARNING
The components of the exhaust system be-come very hot. This can cause fires.
• Park the vehicle so that no part of the ex-haust system can come into contact with any inflammable material underneath the vehicle, e.g. dry grass.
• Never apply undersea! or anti-corrosion coatings to the exhaust pipes, catalytic con-verter, diesel particulate fitter or the heat shields on the exhaust system. [Q First read and observe the introductory information and safety warnings & on page 407.
lit up Possible cause Solution
Engine management system fault {Electron-The engine should be checked by a qualified
J ic Power Control). workshop as soon as possible.
R Diesel engine is preheating before starting. =>page 257
Decrease speed. Drive carefully to the next Fault in catalytic converter . qualified workshop. The engine should be ..... checked.
Vehicle care and maintenance 407

• Use unleaded petrol only.
• Do not allow the fuel tank to run empty.
• Do not overfill engine oil 353.
• Do not tow-start the vehicle. Use jump leads 443.
If you notice misfiring, uneven running or loss of power when the vehicle is moving, reduce speed Immediately. The vehicle should be inspected at
Diesel particulate filter
r-f'n First read and observe the Introductory L-J,:,.IJ Information and safety warnings & on page 407.
The diesel particulate filter filters out soot particles in the exhaust gas. The soot particles gather in the filter and are burnt under high temperatures peri-odically (regeneration). Heat produced can warm the engine.
Regeneration can cause noises, light smells and delay in radiator fan irrespective of the outside temperature, even after the engine is switched off.
To assist the regeneration of diesel particle filter, Volkswagen recommends that you avoid making only short journeys. In vehicles with a DSG® dual clutch gearbox the engine speed can increase while the vehicle is being driven. However, the indi-cator lamp • will not light up.
Observe the following points to ensure that the ex-haust system and the diesel particulate filter will work properly for a long time:
the nearest qualified workshop. If this happens, un-bumt fuel can enter the exhaust system and es-cape into the atmosphere. The catalytic converter can also be damaged by overheating.
Even when the exhaust purification system is W working perfectly, there may be a smell of sulphur from the exhaust in some conditions. This depends on the sulphur content of the fuel being used. <1
• Only use diesel with low sulphur levels 343.
• Never use biodiesel, petrol or heating oil.
• Do not allow the fuel tank to run empty.
• Do not overfill engine oil 353.
• Do not tow-start the vehicle. Use jump leads =page 443.
Even when the exhaust purification system is W working perfectly, there may be a smell of sulphur from the exhaust in some conditions. This depends on the sulphur content of the fuel being used.
m Note for courier vehicles: vehicles with diesel l!J particulate filter are identified accordingly with Vehicle care and maintenance 409