Capacities
r--('n First read and observe the introductory L-W.I information and safety warnings & on page 340.
Checks when filling the tank
r--r'n First read and observe the introductory L-W.I information and safety warnings & on page 340.
Checklist
Never carry out any work on the engine or in the engine compartment if you are not familiar with the necessary procedures and the general safety re-quirements or if the correct operating equipment, fluids and unsuitable tools are not available 350, Preparation for working in the engine compartment! The work should be carried out by a qualified workshop if you are uncertain. Please en-sure that the following are checked regular1y, pref-erably every time you fill the tank:
..( Windscreen washer fluid level 116
..( Engine oil level 353
Fuel
c:QJ Introduction
This chapter contains information on the following subjects:
Petrol
Diesel ...
344 345
Different engines require different fuels. The facto-ry-fitted sticker on the inside of the tank flap indi-cates the fuel type that is required for your particu-lar vehicle.
Volkswagen Commercial Vehicles recommends us-ing fuels with a low sulphur content or which are sulphur-free in order to reduce fuel consumption and prevent damage to the engine.
If the engine is not running smoothly or begins to judder, this can indicate poor or inadequate fuel quality, e.g. water in the fuel. If these symptoms appear, reduce the vehicle speed immediately and drive to the nearest qualified workshop at medium engine speeds, avoiding high engine loading. If these symptoms occur immediately after the vehi-
Fuel tank capacity
Approx. 80.0 I,
..( Engine coolant level 358
..( Brake fluid level 269
..( Tyre pressure 367
..( Vehicle lighting necessary for traffic safety:
-Turn signals
-Side lights, dipped beam headlights and main beam headlights
-Tail light cluster
-Brake lights
-Rear fog light 1 08
Information on changing bulbs 432.
cle has been refuelled, switch the engine off as soon as it is safe to do so and seek expert assis-tance. This can help to prevent further damage.
Additional information and warnings:
• Filling the tank 340
• Engine management system and exhaust puri-fication system 407
• Service schedule
A WARNING
Incorrect handling of fuel can cause explo-sions, fire, serious burns and other injuries.
• Fuel is highly explosive and inflammable.
• Never handle fuel near open flames, sparks or glowing matter (e.g. cigarettes).
• Keep naked flames, hot parts and sparks at a safe distance.
At the filling station 1343
Opening the bonnet
• Please ensure that the wiper arms are lying on the windscreen before opening the bonnet =:.CD.
• Pull the release lever in the direction of the ar-row =:.Fig. 272. The bonnet is released from its lock by a spring mechanism =:. &.
• Lift the bonnet at the release lever =:.Fig. 273 (arrow) and open fully.
• Vehicles with gas struts: the bonnet is held in the open position by the gas-filled strut.
• Vehicles with support rods: hold the bonnet open.
• Remove the support rod on the right-hand side of the lock carrier.
• Hook the end of the support rod correctly in the retainer on the right side of the open bonnet.
Closing the bonnet (vehicles with gas struts)
• To close the bonnet, pull it down to overcome the gas strut pressure =:. &.
• Let the bonnet drop into the catches-do not press it down!
If the bonnet is not closed, open it again and close it properly.
The bonnet sits flush with the body parts around it when it is closed properly.
Closing the bonnet (vehicles with support rods)
• Raise the bonnet until you can release the sup-port rod.
• Hold the bonnet open and fold the support rod back into the bracket.
• Let the bonnet drop into the catches -do not press it down!
Engine oil
CO Introduction
This chapter contains information on the following subjects:
Warning and indicator lamps 354 Engine oil specification . . . . 354 Checking the engine oil level and refilling engine oil . . . . . . . . . . . . . . 356 Engine oil consumption . . . . . . . . . . . . . . . . . . . 357
Changing engine oil . . . . . . . . . . . . . . . . . . . . . 357
If the bonnet is not closed, open it again and close it properly.
The bonnet sits flush with the body parts around it when it is closed properly.
A WARNING
If the bonnet is not closed properly, it can open suddenly while you are driving and completely obscure your view of the road. This can lead to accidents and serious Inju-ries.
• After closing the bonnet, always check that it is properly secured. The bonnet must be flush with the surrounding body panels.
• If you notice that the bonnet is not closed properly while the vehicle is in motion, stop the vehicle as soon as possible and close the bonnet.
• Therefore the bonnet should only be opened or closed when you are sure that no-body is in its path.
CD
• The bonnet should only be opened when the wiper arms are flush to the windscreen and when they are switched off in order to avoid damage to the bonnet and the wiper arms.
• Always fold the wiper arms back onto the windscreen before driving away.
• Preparation for working in the engine compart-ment =:.page 350
• Accessories, modifications, repairs and renewal of parts =:.page 394
• =:. Booklet SeNice schedule ._
In the engine compartment 1353
A WARNING
Incorrect handling of engine oil can cause se-rious burns and other Injuries.
• Always wear eye protection when han-dling engine oil.
• Engine oil is toxic and must be stored out of the reach of children.
• Engine oil must be kept in the closed orig-inal container. This also applies to used oil until it is disposed of.
• Never use empty food containers, bottles or other containers to store engine oil as oth-er people may then drink the engine oil.
Warning and indicator lamps
A WARNING (Continued)
• Regular contact with engine oil can dam-age the skin. Skin that has been in contact with engine oil should be washed thoroughly with water and soap.
• Engine oil becomes extremely hot when the engine is running and can scald skin se-verely. Always allow the engine to cool down.
Leaking or spilt engine oil can pollute the en-(!Jtf vironment. Spilt service fluids must be collec-ted then disposed of properly and in an environ-mentally responsible way.
Lit up Possible cause
Engine oil level is too low. -
Flashes Possible cause
c:e:r. Engine oil pressure is too low.
r... Fault in the engine oil system.
A WARNING
Failure to observe illuminated warning lamps and text messages can lead to your vehicle breaking down in traffic, and can cause acci-dent and serious injury.
• Never ignore any illuminated warning lamps or text messages.
Engine oil specification
rT'n First read and observe the introductory L-J,::.U information and safety warnings & on page 353.
354 I Cleaning and maintenance
Solution
Switch off the engine. Check the engine oil level "'Page 356.
Solution
t Do not drive on I Switch off the engine. Check the engine oillev-el. • Do not drive on or remain at idling speed if the warning lamp is flashing even if the engine oil level is correct. The engine could otherwise be damaged. Seek expert assistance.
Go to a qualified workshop. The engine oil sen-sor should be checked.
A WARNING (Continued)
• Stop the vehicle as soon as possible and when safe to do so.
Q)
Failure to observe illuminated Indicator lamps and text messages can lead to your vehicle be-ing damaged.
Storing tyres
Mark tyres before you remove them to indicate the direction of rotation. This ensures you will be able to mount them correctly when you replace them (left, right, front, rear). When removed, the wheels or tyres should be stored in a cool, dry and pref-erably dark place. Do not store tyres mounted on the rim vertically.
Any tyres not fitted on rims should be kept in suita-ble sleeves to protect against dirt and should be stored vertically (standing on the tread).
All-terrain tyres
Some vehicles can be fitted at the factory with "all-terrain tyres". These tyres have a deep-tread pro-file that alters the vehicle's driving properties (such as comfort, consumption, braking distance, corner-Ing behaviour, rolling noise)=>&.
A WARNING
Corrosive liquids and other substances can cause visible and Invisible damage to the tyres, which can cause the tyre to burst.
• Always keep chemicals, oils, lubricants, fuel, brake fluid and other corrosive substan-ces away from the tyres.
A WARNING
Old tyres (even if never used) can suddenly lose pressure or burst, especially at high speeds. This can cause accidents and seri-ous injuries.
• Avoid using tyres that are more than six years old. If you have no alternative, drive slowly and with extra care at all times.
Rims
,....-('n First read and observe the Introductory L-J.:.ll information and safety warnings & on page 367.
The design of the wheel bolts is matched to the rims. If different rims are fitted, the correct wheel bolts with the right length and correctly shaped bolt heads must be used. This ensures that wheels are fitted securely and that the brake system works properly =>page 420.
For technical reasons, it is not generally possible to use the wheels from other vehicles. This can al-so apply to wheels of the same vehicle type.
A WARNING
The deep-tread profile of all-terrain tyres can considerably increase the braking distance or cornering behaviour and thus cause acci-dents and serious injuries.
• Always bear the modified vehicle handling in mind, and drive carefully.
CD
Avoid heavy impacts and drive round obstacles whenever possible. Tyres, particularly low-pro-file tyres, can be considerably compressed and deformed by potholes and curb edges especial-ly. This can cause the tyre's webbing reinforce-ment to brake, and cause dents or rips on the side walls or deformations or cracks on the rims.
Old tyres should be disposed of as required !!IS by legislation.
Wheel bolts
Wheel boils must always be tightened with the cor-rect tightening torque =>page 420.
Rims with bolted-on rings
Rims with bolted-on rings consist of several com-ponents. These components are fastened using special bolts and special fastening technology. This ensures that the wheel functions proper1y, does not leak, remains safe and runs true. For this reason, damaged rims should be replaced. They may only .,..
Wheels and tyres I 369
Vehicle care and maintenance
Caring for and cleaning the vehicle exterior
o:n Introduction
This chapter contains information on the following subjects:
Washing the vehicle . . . . . . . . . . . . . . . 381
Washing the vehicle with a high-pressure cleaner . . . . . . . . . . . . . . . . . . . . . . . . . . . 382 Cleaning windows and exterior mirrors . . . . . . 382
Cleaning and changing wiper blades 383
Waxing and polishing the vehicle 384
Cleaning and caring for chrome and aluminium trim parts . . . . . . . . . . . . . . 385
Cleaning and caring for the decorative film . . 385
Cleaning wheels . . . . . . . . . . . . . . . . . . . . . 386
Care of rubber seals . . . . . . . . . . . . . . . . . . . . . 386
De-icing door lock cylinders . . . . . . • . . . . . . . . 387
Undersea! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 387
Cleaning the engine compartment . 387
Regular and expert care helps to maintain the val-ue of the vehicle. Proper maintenance may also be one of the requirements for the approval of warran-ty claims in the event of corrosion or paint defects.
Suitable care products are available from Volkswa-gen Commercial Vehicles dealers.
Additional information and warnings:
• Preparation for working in the engine compart-ment ::-page 350
• Cleaning and caring for the interior ::-page 388
• Accessories, modifications, repairs and renewal of parts ::-page 394
A WARNING
Car care products can be toxic and hazard-ous. Unsuitable care products and Incorrect application of care products can cause acci-dents, serious Injuries, burns or poisoning.
• The care product must be kept In Its origi-nal sealed container.
380 Cleaning and maintenance
A WARNING (Continued)
• Read the manufacturer's Instructions .
• Never store car care products in empty food containers, bottles or any other non-original containers as people finding these containers may not know that they contain care products.
• Keep children away from care products .
• The products can give off harmful fumes during use. They should therefore only be used outside or In well-ventilated spaces.
• Never use fuel, turpentine, engine oil, nail varnish remover or other volatile fluids to wash, clean or care for your vehicle. These substances are toxic and highly Inflammable.
A WARNING
Incorrect care and cleaning of vehicle parts can Impair the safety features of the vehicle and thus cause serious Injury.
• Vehicle parts must be cleaned according to the manufacturer's Instructions.
• Only use approved or recommended cleaning products.
CD
Cleaning agents that contain solvents attack the material and can cause damage.
r:Q:... In the interests of environmental protection, "C!S the vehicle should only be washed in special-ly provided wash bays. This prevents waste water contaminated with oil, grease or fuel from entering the sewerage system. In some countries, washing vehicles anywhere else may be prohibited.
r:Q:... Environmentally-friendly care products "C!S should be used.
r:Q:... Leftover car care products should not be dis-"C!S posed of with ordinary household waste. Read the manufacturer's instructions.
Washing the vehicle
r-f'n First read and observe the introductory Information and safety warnings & on page 380.
The longer substances such as insects, bird drop-pings, resinous tree sap, road dirt, industrial de-posits, tar, soot or road salt and other corrosive materials remain on the vehicle, the more damage they do to the paintwork. High temperatures (for in-stance in strong sunlight) accelerate the corrosion process. The underside of the vehicle should also be cleaned thoroughly and regularly.
Car washes
Please observe the signs on the automatic car wash. Before using an automatic car wash take the usual precautions, such as closing all windows and folding in the exterior mirrors, in order to avoid damage to the vehicle. You must consult the car wash operator if there are special parts on your ve-hicle such as spoilers, roof luggage carrier systems or radio aerials ::.CD.
The paint is so hard-wearing that the car can nor-mally be washed without problems in an automatic car wash. However, the effect on the paint de-pends to a large extent on the design of the car wash. Volkswagen Commercial Vehicles recom-mends the use of car washes without brushes.
To remove any wax residue from the windows and to stop wipers rubbing, please note the following points ::.page 382, Cleaning windows and exterior mirrors.
Washing the car by hand
When washing by hand, first soften the dirt with plenty of water and rinse off as well as possible.
Then clean the vehicle with a soft sponge, a glove or a brush using only light pressure. Start with the roof and work from the top to the bottom. Use a shampoo for very stubborn dirt only.
The sponge or glove should be wrung out thor-oughly at regular intervals.
Clean the wheels, sill panels etc. last. Use a differ-ent sponge for this purpose.
A WARNING
Parts of the vehicle with sharp edges can cause Injury.
• Protect your hands and arms from cuts on sharp parts, for example when cleaning the underbody or the inside of the wheel hous-lngs.
A WARNING
After the car has been washed, the braking effect could set in later than normal and ex-tend the braking distance as the brake discs and brake pads will be wet, or iced up In win-ter.
• You can "dry and de-ice" the brakes by performing careful braking manoeuvres. Make sure that you do not endanger any oth-er road users or violate any legal regulations when doing so.
CD
• The water should be no warmer than +so•c (+140.FJ.
• Do not wash the vehicle in direct sunlight in order to avoid damage to the vehicle palntwork.
• Never clean with insect sponges, rough kitchen sponges or similar products as these can damage the surface.
• Never clean the headlights with a dry cloth or sponge. Always use a wet cloth or sponge. lt is best to use soapy water.
• Washing the vehicle In cold weather: if the vehicle is rinsed with a hose, do not direct the water at the lock cylinders or the gaps around the doors, boot, or bonnet. The locks and seals could freeze.
CD
Observe the following guidelines before driving the vehicle into an automatic car wash in order to avoid damage to the vehicle:
• Ensure that the gap between the guide rails In the car wash is sufficient for the vehicle track. If the track is too narrow your wheels and tyres will be damaged.
• Switch off the rain sensor before driving the vehicle Into an automatic car wash.
• Check that the car wash is tall and wide enough for your vehicle.
• Fold In the exterior mirrors. Electrically fold-Ing exterior mirrors must be moved electrically. Do not fold them in and out by hand.
• In order to prevent damage to the palntwork on the bonnet, fold the wipers back onto the windscreen after drying the wiper blades. Do not drop the wipers onto the glass.
• Lock the tailgate to prevent it from opening accidentally In the car wash.
Washing the vehicle with a high-pressure cleaner
I""""'T'n First read and observe the Introductory L.-lo:oJ.I information and safety warnings & on page 380.
Follow the instructions provided by the manufactur-er when cleaning your vehicle using a high-pres-sure cleaner. This applies in particular to the pres-sure and the spraying distance=>&.
Maintain sufficient distance to soft materials such as rubber hoses, insulation, and the ParkPilot sen-sors. The ParkPilot sensors are located in the front bumper, and in some cases also in the rear bump-er =>
A WARNING
The incorrect use of a high-pressure cleaner can cause visible and invisible long-term damage to tyres and other materials. This can cause accidents and serious injuries.
• Maintain sufficient distance between the washer jet and the tyres.
• Never clean the tyres with concentrated jet nozzles (dirt blasters). The tyres may incur visible and invisible damage even if cleaned briefly with the spray at a distance.
A WARNING
After the car has been washed, the braking effect could set in later than normal and ex-tend the braking distance as the brake discs and brake pads will be wet, or iced up in win-ter.
• You can "dry and de-ice" the brakes by performing careful braking manoeuvres. Make sure that you do not endanger any oth-er road users or violate any legal regulations when doing so.
CD
• The water may be no warmer than +so·c (+140.FJ.
• Do not wash the vehicle In direct sunlight In order to avoid damage to the vehicle palntwork.
• The ParkPilot sensors In the bumpers must be kept clean and free of Ice. When cleaning with pressure hoses or steam cleaners, the sensors should only be sprayed briefly and the steam/hose nozzle must be kept more than 10 cm away.
• Do not clean windows that are iced over or covered In snow with a high-pressure cleaner.
• Washing the vehicle in cold weather: If the vehicle is rinsed with a hose, do not direct the water Into the lock cylinders or the gaps round the doors, boot, or bonnet. The locks and seals could freeze.
I""""'T'n First read and observe the introductory L.-lo:oJ.I information and safety warnings & on page 380.
Cleaning windows and exterior mirrors
Moisten the windows and exterior mirrors with commercially available, alcohol-based glass clean-er.
382 Cleaning and maintenance
Dry the glass surfaces with a clean chamois leath-er or a lint-free cloth. Chamois leathers that have been used on painted surfaces are not suitable for use on glass surfaces. They will be soiled with wax deposits which could smear the surfaces.
Use window cleaner or a silicone remover to clean off rubber, oil, grease and silicone deposits =>
Cleaning and caring for chrome and aluminium trim parts
r-('n First read and observe the Introductory l..Jo:-1.1 Information and safety warnings & on page 380.
• Use a damp, clean, lint-free and soft cloth to clean the surfaces.
• For heavy soiling use a special solvent-free cleaning product.
• Polish the chrome and aluminium trim parts us-ing a soft, dry cloth.
CD
To ensure that the chrome and aluminium parts are not damaged:
• Do not clean or polish In direct sunlight.
• Do not clean or polish in sandy or dusty en-vironments.
CD
• Do not use any abrasive care products (e.g. cream cleaners).
• Never clean with Insect sponges, rough kitchen sponges or similar products.
• Do not polish any dirty surfaces.
• Do not use solvent-based cleaning prod-ucts.
• Do not use hard wax.
CD
Chrome rims or wheel covers may also have an additional varnish finish and should not be treated using chrome or aluminium cleaning agents or chrome or aluminium polish. A nor-mal commercially available paint cleaning product should be used instead.
r-('n First read and observe the introductory l..Jo:-1.1 information and safety warnings & on page 380.
Decorative film is a design feature and is made up of soft polyvinyl chloride (PVC).
In the areas of the vehicle where there is decora-tive film, the underlying paint layer is protected from weather and environmental conditions.
If the decorative film remains on the vehicle for a long time, the appearances of paint on the area protected by the decorative film and the area not covered by the film may begin to show differences. This can usually be rectified by polishing.
Volkswagen Commercial Vehicles recommends that you seek advice from a Volkswagen Commer-cial Vehicles partner or workshop as to a suitable care product.
Durability of the decorative film
Environmental conditions such as sunlight, mois-ture, pollution, stone impact, etc. affect the durabili-ty and colour of the decorative film. Signs of wear and age are normal and do not indicate a defect in quality.
After the decorative film is fitted, bubble formation may appear due to strong summer heat for exam-ple. These bubbles will usually go away without in-tervention. This will not limit the serviceability of the film in any way.
In warm or moderate climates slight bubble forma-tion may be noticeable after two or three years. In warm or hot climates the decorative film can show signs of wear and slight bubble formation may ap-pear after just one year.
Decorative film may become faded within one year in very hot climates, particularly when there is a build-up of heat due to exposure to sunlight.
Cleaning the decorative film
Decorative film is suitable for automatic car washes provided you do not select a programme with hot wax.
Please pay attention to the information and notes on washing the vehicle =>page 381 and on wash-ing using a high-pressure cleaner =>page 382.
When using presprays and vapour jets always maintain a distance of at least 20 cm between the spray nozzle and the decorative film =>CD.
Insect residue, bird droppings, road dirt, industrial deposits. tar, soot, road salt and other aggressive deposits can cause damage to the decorative film.
The longer the aggressive deposits remain on the decorative film, the worse the negative impact will be. High temperatures (for instance in strong sun-light) accelerate the corrosion process. Immediate-ly wash the vehicle thoroughly using warm water or soapy water =>CD. .,.
Vehicle care and maintenance 385