2013 VOLKSWAGEN TIGUAN service

1) Do not use Rear Assist in the following situations:
– If the position or angle of the camera was changed, such as after a rear-end collision, have the
system checked by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.


2.) Examples of optical deception by the camera: (examples)
– The Rear Assist camera provides only two-dimensional images. Recesses and protruding objects
on the ground or protruding parts on other vehicles are difficult or impossible to identify due to the
lack of depth of field.
– Objects or another vehicle may seem closer or farther away on the screen than they really are.
– When driving from a level surface onto an upward or downward slope.
– When driving up or down a slope onto a level surface.
– If the rear of the vehicle is heavily loaded.
– When approaching protruding objects. These objects can disappear from the field of view when
backing up.

Cleaning the camera lens
Keep camera lens clean and free of snow and ice.
x Engage the parking brake.
x Switch on the ignition.
x Select the reverse gear.
x Wet the camera lens with a commercially available alcohol-based glass cleaner and clean with a
dry cloth ⇒ .
x Remove snow with a brush.
x Remove ice with deicer spray ⇒ .
NOTICE
x Never use abrasive cleaning agents to clean the camera lens.
x Never remove snow or ice on the camera lens with warm or hot water. This can damage the
camera lens.
Volkswagen recommends practicing parking with Rear Assist in a safe place with little or no
traffic or in a parking lot under good visibility and weather conditions in order to familiarize yourself
with the system, the orientation lines and the way they work.
Rear Assist cannot be activated when the factory-installed trailer hitch is electrically connected to
the trailer or the rear hatch is open.

Display
Different cruise control versions are available. The stored speed is shown in the instrument cluster
display on some equipment versions.
Status ⇒ fig.
(A) Cruise control temporarily deactivated. Stored speed in small numbers.
(B) System malfunction. See an authorized Volkswagen dealer or an authorized Volkswagen
Service Facility.
(C) Cruise control activated. No speed stored in memory.
(D) Cruise control is active. Stored speed in large numbers.

Lights up Possible cause
% Cruise control is regulating the vehicle speed.
#25)3%

When the ignition is switched on, several warning and indicator lights come on briefly for a function
check. They go out after a few seconds.
WARNING
Failure to heed warning lights and instrument cluster text messages can cause the vehicle to
break down in traffic and result in a collision and serious personal injury.
x Never ignore warning lights or text WARNINGS.
x Always stop the vehicle as soon as it is safe to do so.
NOTICE
Failure to heed warning lights or text WARNINGS can result in vehicle damage.
Cruise control operation

Fig. On the left side of the steering column: Cruise control buttons and switches.

WARNING
Incorrect tire pressures and/or underinflation can cause sudden tire failure, loss of control,
collision, serious personal injury or even death.
x When the warning symbol appears in the instrument cluster, stop and inspect the tires.
x Incorrect tire pressure and/or underinflation can cause increased tire wear and can affect
the handling of the vehicle and stopping ability.
x Incorrect tire pressures and/or underinflation can also lead to sudden tire failure,
including a blowout and sudden deflation, causing loss of vehicle control.
x The driver is responsible for the correct tire pressures for all tires on the vehicle. The
recommended tire pressure values are listed on a sticker inside the driver door 289.
x The TPMS can only work correctly when all tires on the vehicle are filled to the correct
pressure.
x Using incorrect tire pressure values can cause accidents or other damage. Always inflate
the tires to the correct specified cold tire pressure values for the tires installed on the vehicle.
x Always maintain correct cold tire inflation pressure so that TPMS can do its job.
x Always inflate tires to the recommended and correct tire pressure before driving off.
x Driving with underinflated tires causes them to flex (bend) more, letting them get too hot,
resulting in tread separation, sudden tire failure, and loss of control.
x Excessive speed and/overloading can cause heat buildup, sudden tire failure and loss of
control.
x If the tire pressure is too low or too high, the tires will wear prematurely and the vehicle
will not handle well.
x If the tire is not “flat” and you do not have to change a wheel immediately, drive carefully
and at reduced speed to the nearest service station to check the tire pressure and add air as
required.
x When replacing tires or wheel rims on vehicles equipped with TPMS always read and heed
the information and all WARNINGS regarding Tires and wheels
x The Tire Pressure Monitoring System must be recalibrated using the MFI whenever you
remove and remount or change any wheel or tire on the vehicle, even if the reinstalled or
replacement wheels and tires are identical to those that were removed and even if the tire
pressure does not change
WARNING
Improper use of the MFI reset function can cause the TPMS to give false warnings or to give
no warning despite dangerously low tire pressure
Underinflation increases fuel consumption and tire wear.
Do not rely solely on the Tire Pressure Monitoring System. Check your tires regularly to make
sure they are properly inflated and have no signs of damage, such as punctures, cuts, cracks, and
blisters. Remove any objects that become embedded in the tire tread but have not penetrated into the
body of tire itself.
When you take delivery of the vehicle, the Tire Pressure Monitoring System is calibrated for the
factory-recommended cold tire inflation pressure for the tires on your vehicle, as shown on the label
inside the driver door
x The system must be recalibrated in the appropriate menu in the MFI whenever you remove and
remount or change any wheel or tire on the vehicle, even if the reinstalled or replacement wheels and

WARNING
Incorrect tire pressures and/or underinflation can cause sudden tire failure, loss of control,
collision, serious personal injury, or even death.
x When the warning symbol Ç appears in the instrument cluster, stop the vehicle as soon as
it is safe to do so and inspect all tires.
x Incorrect tire pressure and/or underinflation can cause increased tire wear and can affect
the handling of the vehicle and its stopping ability.
x Incorrect tire pressure and/or underinflation can also lead to sudden tire failure, including
a blowout and sudden deflation, causing loss of vehicle control.
x The driver is responsible for the correct tire pressures for all tires on the vehicle. The
recommended tire pressure values are listed on a sticker inside the driver door
x The TPMS can only work correctly when all tires on the vehicle are filled to the correct
cold tire inflation pressure. Always maintain the correct cold tire inflation pressure so that
TPMS can do its job.
x Using incorrect tire pressure values can cause accidents or other damage. Check the
pressure in all four tires when the tires are still cold. Never reduce air pressure in warm tires
to match cold tire inflation pressure.
x Always inflate the tires to the correct specified cold tire pressure values for the tires
installed on the vehicle; see the tire inflation pressure label on the driver door jamb Tires and
wheels.
x Always inflate tires to the recommended and correct tire pressure before driving off.
x Driving with underinflated tires causes them to flex (bend) more, letting them get too hot,
which can result in tread separation, sudden tire failure, and loss of control.
x Excessive speed and/or overloading can cause heat buildup, sudden tire failure, and loss
of control.
x If the tire pressure is too low or too high, the tires will wear prematurely and the vehicle
will not handle well.
x If the tire is not “flat” and you do not have to change the tire or wheel immediately, drive at
reduced speed to the nearest service station to check the tire pressure and add air as
required.
x When replacing tires or wheel rims on vehicles equipped with TPMS, always read and
heed the information and all WARNINGS in the section Tires and wheels
x The Tire Pressure Monitoring System must be recalibrated using the SET button whenever
you remove and remount or change any wheel or tire on the vehicle, even if the reinstalled or
replacement wheels and tires are identical to those that were removed and even if the tire
pressure does not change
WARNING
Improper use of the MFI reset function can cause the TPMS to give false warnings or to give
no warning despite dangerously low tire pressure
WARNING
Failure to heed warning lights and instrument cluster text messages can cause the vehicle to
break down in traffic and result in a collision and serious personal injury.
x Never ignore warning lights or text WARNINGS.
x Always stop the vehicle as soon as it is safe to do so.

WARNING
Poor visibility increases the risk of collisions and other accidents that cause serious
personal injuries.
x Always make sure all windows are clear of ice, snow and condensation for good visibility
to the front, sides, and rear.
x Maximum heating output and defrosting performance are not possible until the engine has
reached operating temperature. Wait until you have good visibility before driving off.
x Always make sure you know how to properly use the heating and ventilation systems as
well as the rear window defroster that you will need for good visibility.
x Never use air recirculation for long periods of time. When the air conditioner is off and
recirculation mode is on, condensation can quickly form on the windows and greatly reduce
visibility.
x Always switch off recirculation mode when it is not needed.
WARNING
Stale air causes driver fatigue and reduces driver alertness, which can cause accidents,
collisions and serious personal injury.
x Never switch off the fan for a long period of time and never use air recirculation a long
period of time because no fresh air will enter the passenger compartment.
NOTICE
x If you think the air conditioner is not working properly or may be damaged, switch it off to
help prevent more damage. Have the air conditioner checked by an authorized Volkswagen
dealer or authorized Volkswagen Service Facility.
x Air conditioner repair requires specialized knowledge and special tools. Volkswagen
recommends that you see an authorized Volkswagen dealer or an authorized Volkswagen
Service Facility.
x Do not smoke when air recirculation is switched on. Smoke drawn into the ventilation
system can leave residue on the evaporator and on the dust and pollen active carbon filter,
resulting in permanent odors whenever the air conditioner is switched on.
If the air conditioner is switched off, the fresh outside air will not be dehumidified. To help keep
the windows from fogging over, Volkswagen recommends leaving the air conditioner (compressor)
switched on. Press the AC button. The indicator light in the button must come on.
When it is very hot and humid outside, water condensation can drip from the air conditioner
evaporator and form a puddle under the vehicle. This is normal and does not indicate a leak.
Keep the air intake slots in front of the windshield free of ice, snow and leaves in order to
maintain proper functioning of the heating and ventilation systems.
Maximum heating output and defrosting performance are not possible until the engine has
reached operating temperature.

WARNING
Even if empty, portable fuel containers can leak and cause a fire and serious personal
injuries, especially in a crash.
x For your safety, we strongly recommend that you do not travel with a portable fuel
container in your vehicle.
x If, under exceptional circumstances, you must transport a portable fuel container, please
observe the following:
– Never fill a portable fuel container while it is anywhere in or on the vehicle (for
example, in the luggage compartment or on the rear hatch). Static electricity can build up
while filling and can ignite fuel vapors, causing a fire.
– Always place a portable fuel container on the ground before filling. Never spill fuel
inside the vehicle or luggage compartment. Fuel vapors are highly flammable.
– Always keep the filler nozzle completely inside the portable container before and
during filling.
– If filling a portable container made of metal, the filler nozzle must always be in contact
with the container. This will help prevent static electricity from discharging and causing a
fire.
– Always observe local and state or provincial laws about the use, storage, and
transportation of portable fuel containers.
– Make certain that the portable fuel container meets industry standards, such as
ANSI/ASTM F -86.
NOTICE
x Remove fuel spills from the vehicle immediately to help prevent damage to the paint, tires,
and wheel housings.
x Refueling with diesel fuel when your vehicle has a gasoline engine can cause very serious
and expensive engine and fuel system damage that is not covered by any Volkswagen Limited
Warranty.
x If you put any amount of incorrect fuel in the fuel tank, do not start the engine under any
circumstances. Immediately contact the nearest authorized Volkswagen dealer or authorized
Volkswagen Service Facility for assistance. These fuels contain substances that can severely
damage the fuel system and the engine if the engine is started.
Fuels can pollute the environment. Spilled fuel must be collected and disposed of properly,
following all applicable environmental regulations.
There is no emergency release for the fuel filler flap. Contact an authorized Volkswagen dealer or
an authorized Volkswagen Service Facility for assistance.

If quality gasoline with additives that do not contain metal is not available or engine malfunctions
occur, you should add the required additives while refueling ⇒ .
Not all gasoline additives are effective. Using the wrong additives can cause significant and expensive
damage to the engine and the catalytic converter. Never use additives that contain metal. Please note
that metal can be included in some aftermarket gasoline additives that are available to be added to
gasoline during or after refueling to help improve knock resistance or increase the octane rating.
Volkswagen recommends using only additives approved by Volkswagen. Appropriate additives as well
as instructions on how to use them are available from your authorized Volkswagen dealer or
authorized Volkswagen Service Facility. Do not add any other gasoline additives.
NOTICE
You can damage the engine by using incorrect additives.
x Using incorrect gasoline additives can cause extensive engine damage as well as damage
to the catalytic converter.
x If you must fuel your vehicle with gasoline whose octane rating is too low, only drive with
the engine speed in the middle of the rpm range and with low engine load. Avoid high rpm and
heavy engine load. Otherwise, the engine could be damaged. Refuel your vehicle with gasoline
with the required octane rating as soon as possible.
x Do not use fuel that is labeled at the pump as containing metal. Lead replacement fuel
contains high concentrations of metallic additives. Engine damage could result.
x Fueling your vehicle just one time with leaded fuel or fuel that contains other metallic
additives can affect the performance of the catalytic converter and cause extensive damage to
it.

WARNING
Off-road driving can be dangerous, can lead to accidents, vehicle damage, stranding in
remote areas, and serious personal injury.
x Never drive too fast or for terrain and weather conditions.
x Always adjust your speed and driving style to road, terrain, traffic, and weather
conditions.
x Always avoid sudden, sharp maneuvers that increase the risk of loss of vehicle control or
getting stuck.
x When driving off-road look and think ahead, expect the unexpected.
x To reduce the risk of loss of control and serious personal injury, never use the cruise
control when driving off-road. Cruise control is designed for highway use. It is completely
unsuitable for off-road situations and can even be dangerous when used off-road.
NOTICE
Always make sure the vehicle has enough ground clearance. Severe damage to the underbody
can occur if the vehicle bottoms out. The damage could disable the vehicle and leave you
stranded.
x While driving off-road do not drag the clutch or rest one foot on the clutch pedal. Otherwise,
in bumpy terrain you might press the clutch accidentally, resulting in loss of vehicle control. In
addition, the frictional connection between the engine and transmission is lost. Further, driving
while dragging the clutch causes fast wear of the clutch lining.
“Tread lightly” is an educational program designed to increase public awareness of land use
regulations and responsibilities in our nation's wilderness areas. Volkswagen supports the U.S. Forest
Service and the Bureau of Land Management in encouraging you to preserve our national forests and
other public and private lands by “treading lightly”.
Technical terms explained

Fig. Illustration of A: ascent angle. B: lateral gradient.