
 
Replacement vehicle keys 
The vehicle identification number is required to get a replacement key or an additional remote control 
vehicle key. 
Up to 8 vehicle keys, each of which must be properly cut, coded, programmed, and synchronized, can 
be used with your vehicle. 
Each new vehicle key contains a microchip and must be coded with the data from the vehicle's elec-
tronic immobilizer. A vehicle key will not work if it does not contain a microchip or contains a chip that 
is not coded, even if the key bit was cut correctly. 
You can obtain additional or duplicate remote control vehicle keys from authorized Volkswagen deal-
ers, authorized Volkswagen Service Facilities, and from certain independent repair facilities and lock-
smiths which are qualified to make remote control vehicle keys. 
Each vehicle key must be programmed by an authorized Volkswagen dealer, an authorized 
Volkswagen Service Facility in order for it to work with your vehicle. 
To find the nearest qualified independent repair facility, locksmith, or Volkswagen dealer which can cut 
and code replacement vehicle keys, call the VW Customer Care Hotline at 1-800-822-8987 or visit 
http://www.vw.com and search for “replacement keys.” 
Canadian customers can contact an authorized Volkswagen dealer or Volkswagen Service Facility or 
call the Volkswagen Canada Customer CARE Center at (1-800-822-8987). 
  NOTICE 
The remote control vehicle keys contain electrical components. Protect them from damage, 
moisture and rough handling. 
  Do not press the buttons on the remote control vehicle key unless you actually want to use the 
function in question. Since terrain and conditions vary, pressing a button on the remote control vehicle 
key when it is not necessary may unlock the vehicle or set off the panic alarm, even if you think you 
are out of range. 
  Remote control vehicle key functions can be temporarily disrupted by interference from transmit-
ters near the vehicle that use the same frequency range (such as radio equipment or cellular phones). 
  Things between the remote control vehicle key and vehicle, bad weather, as well as a weak 
battery can reduce the operating range. 
  If the remote control vehicle key buttons or the power locking buttons are pushed repeatedly in 
quick succession, the power locking system is switched off for a brief period to help keep it from being 
overloaded. The vehicle is then unlocked for about 30 seconds. Unless a door or the luggage com-
partment lid is opened in this span of time, the vehicle is automatically locked afterwards.  

 
  Do not press the buttons on the remote control vehicle key unless you actually want to use the 
function in question. Since terrain and conditions vary, pressing a button on the remote control vehicle 
key when it is not necessary may unlock the vehicle or set off the panic alarm, even if you think you 
are out of range. 
  Remote control vehicle key functions can be temporarily disrupted by interference from transmit-
ters near the vehicle that use the same frequency range (such as radio equipment or cellular phones). 
  Things between the remote control vehicle key and vehicle, bad weather, as well as a weak 
battery can reduce the operating range. 
  If the remote control vehicle key buttons or the power locking are pushed repeatedly in quick 
succession, the power locking system is switched off for a brief period to help keep it from being 
overloaded. The vehicle is then unlocked for about 30 seconds. Unless a door or the luggage com-
partment lid is opened in this span of time, the vehicle is automatically locked afterwards. 
Applicable only in Mexico 
Remote control vehicle keys 
 
Fig. 23 Remote control vehicle key with panic button. 
 

 
Panic button 
Press the panic button (2) only in emergencies! After pushing the panic button, the horn will sound and 
the turn signals will flash. Press the panic button again to switch off the panic feature. 
Replacement vehicle keys 
The vehicle identification number is required to get a replacement key or an additional remote control 
vehicle key. 
Up to 8 vehicle keys, each of which must be properly cut, coded, programmed, and synchronized, can 
be used with your vehicle. 
Each new vehicle key contains a microchip and must be coded with the data from the vehicle's elec-
tronic immobilizer. A vehicle key will not work if it does not contain a microchip or contains a chip that 
is not coded, even if the key bit was cut correctly. 
You can obtain additional or duplicate remote control vehicle keys from authorized Volkswagen deal-
ers and authorized Volkswagen Service Facilities. 
Each vehicle key must be programmed by an authorized Volkswagen dealer or authorized 
Volkswagen Service Facility in order for it to work with your vehicle. 
  NOTICE 
The remote control vehicle keys contain electrical components. Protect them from damage, 
moisture and rough handling. 
  Do not press the buttons on the remote control vehicle key unless you actually want to use the 
function in question. Since terrain and conditions vary, pressing a button on the remote control vehicle 
key when it is not necessary may unlock the vehicle or set off the panic alarm, even if you think you 
are out of range. 
  Remote control vehicle key functions can be temporarily disrupted by interference from transmit-
ters near the vehicle that use the same frequency range (such as radio equipment or cellular phones). 
  Things between the remote control vehicle key and vehicle, bad weather, as well as a weak 
battery can reduce the operating range. 
  If the remote control vehicle key buttons or the power locking buttons are pushed repeatedly in 
quick succession, the power locking system is switched off for a brief period to help keep it from being 
overloaded. The vehicle is then unlocked for about 30 seconds. Unless a door or the luggage com-
partment lid is opened in this span of time, the vehicle is automatically locked afterwards.  

 
Preparation for the anti-theft alarm system 
If the vehicle is pre-equipped for installation of the anti-theft alarm system, the alarm system can be 
retrofitted by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. 
The anti-theft alarm system makes it more difficult for someone to break into or steal the vehicle. 
The anti-theft alarm system is automatically activated when the vehicle is locked by pressing the lock 
button on the remote control vehicle key. 
When is the alarm triggered? 
The anti-theft alarm system sounds for about 30 seconds and the turn signals flash for up to 5 minutes 
if the following occurs with respect to the locked vehicle: 
 x Opening a door that has been mechanically unlocked without switching on the ignition within about 
15 seconds. 
 x Forcibly opening a door. 
 x Forcibly opening the engine hood. 
 x Forcibly opening the luggage compartment lid. 
 x Switching on the ignition with an invalid key. 
 x Disconnecting the vehicle battery. 
Deactivating the alarm 
Unlock the vehicle with the unlock button on the remote control vehicle key and switch on the ignition 
with a valid vehicle key. 
For vehicles with Keyless Access, the alarm can be deactivated by grasping one of the door handles 
when a valid remote control vehicle key is in range or by holding the remote control vehicle key to the 
right of the steering column trim and pressing the starter button. 
  After the alarm has stopped and the vehicle is opened again in the same or a different area that 
is protected by the alarm, the alarm is triggered again. For example, the alarm will sound again if the 
luggage compartment lid is opened after one of the doors has been opened. 
  The anti-theft alarm system is not activated when the vehicle is locked with the power lock 
switch W on the inside of the driver or front passenger doors. 
  If the driver door is mechanically unlocked using the vehicle key bit, only the driver door is un-
locked, but not the entire vehicle. Switching on the ignition deactivates the anti-theft alarm system and 
activates the central locking button. To unlock the doors, use the central locking button or remote 
control vehicle key. 
  If the vehicle battery is dead or weak, the anti-theft alarm system will not work properly.