Page 21 of 379
– Mirror down (vehicles with memory seats)
– Mirror adjust
Individually
Both mirrors
Factory setting
Back
▪ Lights & Vision
– Coming home
– Leaving home
– Footwell light
– Conv. turn sig. (convenience turn signal)
– Factory setting
– Back
▪ Time
– Hours
– Minutes
– 24 hr. mode
– Daylight save
– Back
▪ Snow tires (winter tires)
– On
– + 5 mph
– - 5 mph
– Back
▪ Units
– Temperature
– Consump./dist.
– Back
▪ Alt. speed dis. (alternative speed display On / Off)
▪ Service
– Info
– Reset
– Back
▪ Factory setting
Applicable only in Canada
Menu structure – overview (Premium version)
Page 23 of 379
– Factory setting
– Back
▪ Time
– Hours
– Minutes
– 24 hr. mode
– Daylight save
– Back
▪ Snow tires (winter tires)
– On
– + 10 km/h
– - 10 km/h
– Back
▪ Units
– Temperature
– Consump./dist.
– Back
▪ Alt. speed dis. (alternative speed display On / Off)
▪ Service
– Info
– Reset
– Back
▪ Factory setting
Applicable only in Mexico
Menu structure – overview (Premium version)
Page 25 of 379
▪ Units
– Temperature
– Consump./dist.
– Back
▪ Alt. speed dis. (alternative speed display On / Off)
▪ Service
– Info
– Reset
– Back
▪ Factory setting
Applicable only in the AGCC
Menu structure – overview (Premium version)
Page 26 of 379
– Central locking
Auto lock
Unlock doors
Back
– Window op. (window operation)
Off
All
Driver
Back
– Mirror down (vehicles with memory seats)
– Mirror adjust
Individually
Both mirrors
Factory setting
Back
▪ Lights and Vision
– Coming home
– Leaving home
– Footwell light
– Dayt. r. light (daytime running lights)
– Conv. turn sig. (convenience turn signal)
– Factory setting
– Back
▪ Time
– Hours
– Minutes
– 24 hr. mode
– Daylight save
– Back
▪ Snow tires (winter tires)
– On
– + 10 km/h
– - 10 km/h
– Back
▪ Units
– Temperature
– Consump./dist.
– Back
▪ Alt. speed dis. (alternative speed display On / Off)
▪ Service
– Info
– Reset
– Back
▪ Factory setting
Page 28 of 379
Both mirrors
Factory setting
Back
▪ Lights and Vision
– Coming home
– Leaving home
– Footwell light
– Dayt. r. light (daytime running lights)
– Conv. turn sig. (convenience turn signal)
– Factory setting
– Back
▪ Time
– Hours
– Minutes
– 24 hr. mode
– Daylight save
– Back
▪ Snow tires (winter tires)
– On
– + 10 km/h
– - 10 km/h
– Back
▪ Units
– Temperature
– Consump./dist.
– Back
▪ Alt. speed dis. (alternative speed display On / Off)
▪ Service
– Info
– Reset
– Back
▪ Factory setting
Using the instrument cluster menus: Basic version
Fig. 14 Basic version (Vehicles without menu control multi-function steering wheel): control buttons 1 and 2
on the windshield wiper lever.
Page 35 of 379
Settings menu Function
Time Set hours and minutes for the instrument cluster clock, the Radio & Naviga-
tion System clock, and the analog clock. The digital clocks can be set to
show the time in 12 or 24 hour format. Resetting clocks to daylight savings
time or standard time.
Snow tires Set up visual and acoustic speed warning. Use the feature only when winter
tires are installed that have a speed rating less than top vehicle speed.
Units Set the units in which temperature, fuel consumption, and distances should
be displayed (for example, whether to show distance driven in miles or
kilometers).
Alt. speed dis. Activate/deactivate alternative speed display (mph or km/h).
Service Display service messages or reset service interval display.
Factory setting Resets the functions in the Settings menu back to the factory settings.
Applicable only in the USA, Mexico, and Canada
Convenience submenu
Page 343 of 379

Applicable only in the United States and Canada
Frequently asked questions
If you suspect a malfunction or vehicle damage, read and follow the following advice before contacting
an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. You may also find
helpful information under “Characteristics” and “Checklist” in the index.
Description Possible causes, among
others Possible remedy
Engine does not start.
Vehicle battery dead. – Perform jump-start.
– Charge vehicle battery.
The wrong vehicle key is used. Use a valid vehicle key.
Fuel level too low. Refuel.
AdBlue fill level too low. Refill AdBlue.
Vehicle cannot be locked
or unlocked using vehicle
key.
– Battery in the remote control
vehicle key dead.
– Too far away from vehicle
(out of range).
– Buttons have been pressed
too many times.
– Replace the battery in the remote
control vehicle key.
– Move closer to vehicle.
– Synchronize vehicle key.
– Lock or unlock vehicle manually.
Unusual noises.
Cold engine, braking assist
systems, electronic steering
column lock.
Check the “Noises” entry in the index.
Odd driving behavior.
Assistance systems activated. Check the “Assistance systems” entry
in the index.
DSG® Direct Shift Gearbox too
hot.
Stop vehicle as soon as you can do so
safely
Outside mirrors move
when vehicle is unlocked.
Convenience settings are
stored. Correct convenience settings.
Front seats cannot be
adjusted with power
controls.
Vehicle battery dead. Charge vehicle battery.
Fuse blown. Check fuse and replace if necessary.
Features do not work as
described in this manual.
Settings were adjusted in the
Volkswagen Information
System.
Check and reset to factory settings if
necessary.
Headlights do not light up
the road as they should.
– Headlights adjusted too high.
– Light bulbs burned out.
– Low beams not switched on.
– Have the headlight range adjusted by
an authorized Volkswagen dealer or an
authorized Volkswagen Service
Facility.
– Change light bulbs.
– Switch on low beams.
Electrical consumers do
not work.
Vehicle battery charge too low. Charge vehicle battery.
Remaining fuel level too low. Refuel.
Fuse blown. Check fuse and replace if necessary.
Fuel consumption higher
than indicated.
– Short hauls.
– “Jumpy” accelerator pedal.
– Avoid short distance driving.
– Drive defensively.
– Accelerate smoothly.
Page 345 of 379

Description Possible causes among
others Possible remedy
Vehicle has run-flat or mobility
tires.
equipment. Contact an authorized
Volkswagen dealer or an authorized
Volkswagen Service Facility for
assistance.
Features do not work as
described in this manual.
Settings were adjusted in the
Volkswagen Information
System.
Check and reset to factory settings if
necessary.
Headlights do not light up
the road as they should.
– Headlights adjusted too high.
– Light bulbs burned out.
– Low beams not switched on.
– Have the headlight range adjusted by
an authorized Volkswagen dealer or an
authorized Volkswagen Service
Facility.
– Change light bulbs.
– Switch on low beams.
Electrical consumers do
not work.
Vehicle battery charge too low. Charge vehicle battery.
Remaining fuel level too low. Refuel.
Fuse blown. Check fuse and replace if necessary.
Fuel consumption higher
than indicated.
– Short hauls.
– “Jumpy” accelerator pedal.
– Avoid short distance driving.
– Drive defensively.
– Accelerate smoothly.
Electrical loads switched on. Switch off unnecessary loads.
Engine control malfunctioning. Have the malfunction corrected.
Tire pressure too low. Adjust tire pressure.
Driving in the mountains. No direct corrective action possible.
Towing a trailer. – Check use.
– Remove if not in use.
Driving with heavy payload. No direct corrective action possible.
Driving at high engine speed. Select a higher gear.