Page 21 of 379
 
–  Mirror down (vehicles with memory seats) 
–  Mirror adjust 
Individually 
Both mirrors 
Factory setting 
Back 
▪ Lights & Vision  
–  Coming home 
–  Leaving home 
–  Footwell light 
–  Conv. turn sig. (convenience turn signal) 
–  Factory setting 
–  Back 
▪ Time 
–  Hours 
–  Minutes 
–  24 hr. mode 
–  Daylight save 
–  Back 
▪ Snow tires (winter tires) 
–  On 
–  + 5 mph 
–  - 5 mph 
–  Back 
▪ Units 
–  Temperature 
–  Consump./dist. 
–  Back 
▪ Alt. speed dis. (alternative speed display On / Off) 
▪ Service 
–  Info 
–  Reset 
–  Back 
▪ Factory setting 
Applicable only in Canada 
Menu structure – overview (Premium version) 
 
     
        
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–  Factory setting 
–  Back 
▪ Time 
–  Hours 
–  Minutes 
–  24 hr. mode 
–  Daylight save 
–  Back 
▪ Snow tires (winter tires) 
–  On 
–  + 10 km/h 
–  - 10 km/h 
–  Back 
▪ Units 
–  Temperature 
–  Consump./dist. 
–  Back 
▪ Alt. speed dis. (alternative speed display On / Off) 
▪ Service 
–  Info 
–  Reset 
–  Back 
▪ Factory setting 
Applicable only in Mexico 
Menu structure – overview (Premium version) 
 
     
        
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▪ Units 
–  Temperature 
–  Consump./dist. 
–  Back 
▪ Alt. speed dis. (alternative speed display On / Off) 
▪ Service 
–  Info 
–  Reset 
–  Back 
▪ Factory setting 
Applicable only in the AGCC 
Menu structure – overview (Premium version) 
 
     
        
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–  Central locking 
Auto lock 
Unlock doors 
Back 
–  Window op. (window operation) 
Off 
All 
Driver 
Back 
–  Mirror down (vehicles with memory seats) 
–  Mirror adjust 
Individually 
Both mirrors 
Factory setting 
Back 
▪ Lights and Vision  
–  Coming home 
–  Leaving home 
–  Footwell light 
–  Dayt. r. light (daytime running lights) 
–  Conv. turn sig. (convenience turn signal) 
–  Factory setting 
–  Back 
▪ Time 
–  Hours 
–  Minutes 
–  24 hr. mode 
–  Daylight save 
–  Back 
▪ Snow tires (winter tires) 
–  On 
–  + 10 km/h 
–  - 10 km/h 
–  Back 
▪ Units 
–  Temperature 
–  Consump./dist. 
–  Back 
▪ Alt. speed dis. (alternative speed display On / Off) 
▪ Service 
–  Info 
–  Reset 
–  Back 
▪ Factory setting  
     
        
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Both mirrors 
Factory setting 
Back 
▪ Lights and Vision  
–  Coming home 
–  Leaving home 
–  Footwell light 
–  Dayt. r. light (daytime running lights) 
–  Conv. turn sig. (convenience turn signal) 
–  Factory setting 
–  Back 
▪ Time 
–  Hours 
–  Minutes 
–  24 hr. mode 
–  Daylight save 
–  Back 
▪ Snow tires (winter tires) 
–  On 
–  + 10 km/h 
–  - 10 km/h 
–  Back 
▪ Units 
–  Temperature 
–  Consump./dist. 
–  Back 
▪ Alt. speed dis. (alternative speed display On / Off) 
▪ Service 
–  Info 
–  Reset 
–  Back 
▪ Factory setting 
Using the instrument cluster menus: Basic version 
 
Fig. 14 Basic version (Vehicles without menu control multi-function steering wheel): control buttons 1 and 2 
on the windshield wiper lever.  
     
        
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Settings menu Function 
Time Set hours and minutes for the instrument cluster clock, the Radio & Naviga-
tion System clock, and the analog clock. The digital clocks can be set to 
show the time in 12 or 24 hour format. Resetting clocks to daylight savings 
time or standard time. 
Snow tires Set up visual and acoustic speed warning. Use the feature only when winter 
tires are installed that have a speed rating less than top vehicle speed. 
Units Set the units in which temperature, fuel consumption, and distances should 
be displayed (for example, whether to show distance driven in miles or 
kilometers). 
Alt. speed dis. Activate/deactivate alternative speed display (mph or km/h). 
Service Display service messages or reset service interval display. 
Factory setting Resets the functions in the Settings menu back to the factory settings. 
 
Applicable only in the USA, Mexico, and Canada 
Convenience submenu 
 
     
        
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Applicable only in the United States and Canada 
Frequently asked questions 
If you suspect a malfunction or vehicle damage, read and follow the following advice before contacting 
an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. You may also find 
helpful information under “Characteristics” and “Checklist” in the index. 
 
Description Possible causes, among 
others Possible remedy 
Engine does not start. 
Vehicle battery dead. – Perform jump-start. 
– Charge vehicle battery. 
The wrong vehicle key is used. Use a valid vehicle key. 
Fuel level too low.  Refuel. 
AdBlue fill level too low.  Refill AdBlue. 
Vehicle cannot be locked 
or unlocked using vehicle 
key. 
– Battery in the remote control 
vehicle key dead. 
– Too far away from vehicle 
(out of range). 
– Buttons have been pressed 
too many times. 
– Replace the battery in the remote 
control vehicle key. 
– Move closer to vehicle. 
– Synchronize vehicle key. 
– Lock or unlock vehicle manually. 
Unusual noises. 
Cold engine, braking assist 
systems, electronic steering 
column lock. 
Check the “Noises” entry in the index. 
Odd driving behavior. 
Assistance systems activated. Check the “Assistance systems” entry 
in the index. 
DSG® Direct Shift Gearbox too 
hot. 
Stop vehicle as soon as you can do so 
safely 
Outside mirrors move 
when vehicle is unlocked. 
Convenience settings are 
stored. Correct convenience settings. 
Front seats cannot be 
adjusted with power 
controls. 
Vehicle battery dead.  Charge vehicle battery. 
Fuse blown.  Check fuse and replace if necessary. 
Features do not work as 
described in this manual. 
Settings were adjusted in the 
Volkswagen Information 
System. 
Check and reset to factory settings if 
necessary. 
Headlights do not light up 
the road as they should. 
– Headlights adjusted too high.
– Light bulbs burned out. 
– Low beams not switched on. 
– Have the headlight range adjusted by 
an authorized Volkswagen dealer or an 
authorized Volkswagen Service 
Facility. 
– Change light bulbs. 
– Switch on low beams. 
Electrical consumers do 
not work. 
Vehicle battery charge too low. Charge vehicle battery. 
Remaining fuel level too low.  Refuel. 
Fuse blown.  Check fuse and replace if necessary. 
Fuel consumption higher 
than indicated. 
– Short hauls. 
– “Jumpy” accelerator pedal. 
– Avoid short distance driving. 
– Drive defensively. 
– Accelerate smoothly.  
     
        
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Description Possible causes among 
others Possible remedy 
Vehicle has run-flat or mobility 
tires. 
equipment. Contact an authorized 
Volkswagen dealer or an authorized 
Volkswagen Service Facility for 
assistance. 
Features do not work as 
described in this manual. 
Settings were adjusted in the 
Volkswagen Information 
System. 
Check and reset to factory settings if 
necessary. 
Headlights do not light up 
the road as they should. 
– Headlights adjusted too high.
– Light bulbs burned out. 
– Low beams not switched on. 
– Have the headlight range adjusted by 
an authorized Volkswagen dealer or an 
authorized Volkswagen Service 
Facility. 
 
– Change light bulbs. 
– Switch on low beams. 
Electrical consumers do 
not work. 
Vehicle battery charge too low. Charge vehicle battery. 
Remaining fuel level too low.  Refuel. 
Fuse blown.  Check fuse and replace if necessary. 
Fuel consumption higher 
than indicated. 
– Short hauls. 
– “Jumpy” accelerator pedal. 
– Avoid short distance driving. 
– Drive defensively. 
– Accelerate smoothly. 
Electrical loads switched on.  Switch off unnecessary loads. 
Engine control malfunctioning.  Have the malfunction corrected. 
Tire pressure too low.  Adjust tire pressure. 
Driving in the mountains.  No direct corrective action possible. 
Towing a trailer. – Check use. 
– Remove if not in use. 
Driving with heavy payload.  No direct corrective action possible. 
Driving at high engine speed.  Select a higher gear.