
 
Calm and smooth driving 
Consistency is more important than speed. The more smoothly you drive, the less fuel the vehicle 
consumes. 
When driving on the highway or freeway, a constant, moderate speed is more efficient and economical 
than constantly accelerating and braking. Usually you can reach your destination just as quickly by 
driving at a moderate, but steady speed. 
The cruise control system can assist in maintaining a uniform driving style. 
Moderate use of extra electrical loads 
Comfort inside the vehicle is nice and important, but it is important to use them in an environmentally 
conscious manner. 
Some devices can increase fuel consumption when activated (examples): 
 x Climate control system (air conditioner): If the climate control system has to produce starkly 
contrasting temperatures, it requires a large amount of energy, which is generated by the engine. The 
temperature in the vehicle should therefore not be extremely different from that of the outside 
temperature. It may be helpful to ventilate the vehicle before driving and then to drive a short distance 
with the windows open. After that, switch on the air conditioner with the windows closed. Keep the 
windows closed when driving at high speeds. Open windows increase fuel consumption. 
 x Switch off seat heating once it has served its purpose. 
 x Switch off the rear window defroster as soon as the windows are free of fog and ice. 
Additional factors that increase fuel consumption (examples): 
 x Malfunctioning engine control. 
 x Driving in the mountains. 
 x Towing a trailer. 
  NOTICE 
Never let the vehicle coast or roll down a hill in Neutral (N), especially when the engine is not 
running. The transmission will not be lubricated and will be damaged. 
Fuel-efficient driving 
 
Fig. 147 Fuel consumption in mpg at 2 different outside air temperatures.  

 
Tire inflation pressure in cold tires 
Tread depth and tread wear indicators 
Tire wear and damage 
Compact spare wheel 
Tire labeling 
Tire efficiency label 
Winter tires 
Snow chains 
Glossary of tire and loading terminology 
Tires and vehicle load limits 
Determining the correct load limit  
Volkswagen recommends that all work on tires and wheels be done by an authorized Volkswagen 
dealer or authorized Volkswagen Service Facility. They are familiar with the technical requirements 
and recommended procedures, have the necessary special tools and spare parts, and can properly 
dispose of old tires. 
More information: 
 x Transporting  
 x Trailer towing  
 x Braking, stopping and parking  
 x Tire Pressure Monitoring System 
 x Exterior care and cleaning  
 x Vehicle tool kit  
 x Consumer information  
 x Wheel covers  
 x Changing a wheel   

 
Description Possible causes, among 
others Possible remedy 
Electrical loads switched on.  Switch off unnecessary loads. 
Engine control malfunctioning.  Have the malfunction corrected. 
Tire pressure too low.  Adjust tire pressure. 
Driving in the mountains.  No direct corrective action possible. 
Towing a trailer. – Check use. 
– Remove if not in use. 
Driving with heavy payload.  No direct corrective action possible. 
Driving at high engine speed.  Select a higher gear. 
 
Applicable only in Mexico, the AGCC, and South Korea 
Frequently asked questions 
If you suspect a malfunction or vehicle damage, read and follow the following advice before contacting 
an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. You may also find 
helpful information under “Characteristics” and “Checklist” in the index. 
 
Description Possible causes among 
others Possible remedy 
Engine does not start. 
Vehicle battery dead. – Perform jump-start. 
– Charge vehicle battery. 
The wrong vehicle key is used. Use a valid vehicle key. 
Fuel level too low.  Refuel. 
Vehicle cannot be locked 
or unlocked using vehicle 
key. 
– Battery in the remote control 
vehicle key is dead. 
– Too far away from vehicle.
– Buttons pressed outside 
operating range. 
– Replace the battery in the remote 
control vehicle key. 
– Move closer to vehicle. 
– Synchronize vehicle key. 
– Lock or unlock vehicle manually. 
Unusual noises. 
Cold engine, braking assist 
systems, and electronic 
steering column lock. 
Check the “Noises” entry in the index. 
Odd driving behavior. 
Assistance systems activated. Check the “Assistance systems” entry 
in the index. 
DSG® Direct Shift Gearbox too 
hot. 
Stop vehicle as soon as you can do so 
safely 
Outside mirrors move 
when vehicle is unlocked. 
Convenience settings are 
stored. Correct convenience settings. 
Front seats cannot be 
adjusted with power 
controls. 
Vehicle battery dead.  Charge vehicle battery. 
Fuse blown.  Check fuse and replace if necessary. 
No jack or spare tire in 
vehicle. 
Equipment differs depending 
on vehicle. 
No direct corrective action possible 
because this depends on the  

 
Description Possible causes among 
others Possible remedy 
Vehicle has run-flat or mobility 
tires. 
equipment. Contact an authorized 
Volkswagen dealer or an authorized 
Volkswagen Service Facility for 
assistance. 
Features do not work as 
described in this manual. 
Settings were adjusted in the 
Volkswagen Information 
System. 
Check and reset to factory settings if 
necessary. 
Headlights do not light up 
the road as they should. 
– Headlights adjusted too high.
– Light bulbs burned out. 
– Low beams not switched on. 
– Have the headlight range adjusted by 
an authorized Volkswagen dealer or an 
authorized Volkswagen Service 
Facility. 
 
– Change light bulbs. 
– Switch on low beams. 
Electrical consumers do 
not work. 
Vehicle battery charge too low. Charge vehicle battery. 
Remaining fuel level too low.  Refuel. 
Fuse blown.  Check fuse and replace if necessary. 
Fuel consumption higher 
than indicated. 
– Short hauls. 
– “Jumpy” accelerator pedal. 
– Avoid short distance driving. 
– Drive defensively. 
– Accelerate smoothly. 
Electrical loads switched on.  Switch off unnecessary loads. 
Engine control malfunctioning.  Have the malfunction corrected. 
Tire pressure too low.  Adjust tire pressure. 
Driving in the mountains.  No direct corrective action possible. 
Towing a trailer. – Check use. 
– Remove if not in use. 
Driving with heavy payload.  No direct corrective action possible. 
Driving at high engine speed.  Select a higher gear. 
  

 
Checklist 
For your own safety and that of your passengers, carry out the following steps in the order listed ⇒ : 
1.  Park the vehicle at a safe distance from traffic and on a suitable surface ⇒ . 
2.  Switch on emergency flashers by pressing the   switch ⇒ fig. 189. 
3.  Apply the parking brake to help prevent the vehicle from moving. 
4.  Shift the transmission into Park (P) (automatic) or Neutral (manual only). 
5.  Stop the engine and remove the key from the ignition switch. 
6.  Have all passengers exit and go to a safe location away from moving traffic, such as behind a 
guard rail. 
7.  Take all vehicle keys with you when leaving your vehicle. 
8.  Set up a warning triangle or other warning device in order to alert other motorists and cyclists. 
9.  Let the engine cool down and get expert assistance if necessary.  
If the emergency flashers are on, use the turn signal lever to indicate a direction or lane change, for 
example when the vehicle is being towed. This temporarily interrupts the emergency flashers. 
Switch on the emergency flashers when: 
 x Traffic suddenly slows down or stops in front of you to warn those approaching from behind. 
 x In any emergency situation. 
 x If the vehicle breaks down. 
 x When being towed. 
Always obey traffic laws that govern the use of emergency flashers where you are driving. 
If the emergency flashers are not working, a different method – as permitted by law – must be used to 
alert other motorists and cyclists to the breakdown. 
  WARNING 
Disregarding the safety-related checklist may lead to accidents and serious personal injuries. 
 x Always review and follow the checklist. Follow accepted safety practices and use common 
sense.  
  WARNING 
The vehicle exhaust system and the catalytic converter or diesel particulate filter get very hot. 
They can cause fires and serious personal injury. 
 x Never park where parts of the hot exhaust system or catalytic converter could ignite 
flammable materials, such as dry grass, brush, leaves, spilled fuel, etc. 
  The vehicle battery will be drained if the emergency flashers are on for a long time – even if the 
ignition is switched off.