2013 VOLKSWAGEN PASSAT service

d D o e s t h e f a c t o r y - i n s t a l l e d n a v i g a t i o n s y s t e m w o r k i n t h e c o u n t r i e s w h e r e y o u w i l l b e d r i v i n g , a n d i s
navigation data available?
d A r e s p e c i a l o r h e a v y - d u t y t i r e s n e c e s s a r y f o r t h e k i n d o f d r i v i n g e x p e c t e d ?
NOTICE
Volkswagen is not responsible for mechanical damage that may result from substandard fuel
or service or the unavailability of Genuine Volkswagen parts.
Driving through water on roads

Replacement vehicle keys
The vehicle identification number is required to get a replacement key or an additional remote control
vehicle key.
Up to 8 vehicle keys, each of which must be properly cut, coded, programmed, and synchronized, can
be used with your vehicle.
Each new vehicle key contains a microchip and must be coded with the data from the vehicle's elec-
tronic immobilizer. A vehicle key will not work if it does not contain a microchip or contains a chip that
is not coded, even if the key bit was cut correctly.
You can obtain additional or duplicate remote control vehicle keys from authorized Volkswagen deal-
ers, authorized Volkswagen Service Facilities, and from certain independent repair facilities and lock-
smiths which are qualified to make remote control vehicle keys.
Each vehicle key must be programmed by an authorized Volkswagen dealer, an authorized
Volkswagen Service Facility in order for it to work with your vehicle.
To find the nearest qualified independent repair facility, locksmith, or Volkswagen dealer which can cut
and code replacement vehicle keys, call the VW Customer Care Hotline at 1-800-822-8987 or visit
http://www.vw.com and search for “replacement keys.”
Canadian customers can contact an authorized Volkswagen dealer or Volkswagen Service Facility or
call the Volkswagen Canada Customer CARE Center at (1-800-822-8987).
NOTICE
The remote control vehicle keys contain electrical components. Protect them from damage,
moisture and rough handling.
Do not press the buttons on the remote control vehicle key unless you actually want to use the
function in question. Since terrain and conditions vary, pressing a button on the remote control vehicle
key when it is not necessary may unlock the vehicle or set off the panic alarm, even if you think you
are out of range.
Remote control vehicle key functions can be temporarily disrupted by interference from transmit-
ters near the vehicle that use the same frequency range (such as radio equipment or cellular phones).
Things between the remote control vehicle key and vehicle, bad weather, as well as a weak
battery can reduce the operating range.
If the remote control vehicle key buttons or the power locking buttons are pushed repeatedly in
quick succession, the power locking system is switched off for a brief period to help keep it from being
overloaded. The vehicle is then unlocked for about 30 seconds. Unless a door or the luggage com-
partment lid is opened in this span of time, the vehicle is automatically locked afterwards.

Panic button
Press the panic button (2) only in emergencies! After pushing the panic button, the horn will sound and
the turn signals will flash. Press the panic button again to switch off the panic feature.
Replacement vehicle keys
The vehicle identification number is required to get a replacement key or an additional remote control
vehicle key.
Up to 8 vehicle keys, each of which must be properly cut, coded, programmed, and synchronized, can
be used with your vehicle.
Each new vehicle key contains a microchip and must be coded with the data from the vehicle's elec-
tronic immobilizer. A vehicle key will not work if it does not contain a microchip or contains a chip that
is not coded, even if the key bit was cut correctly.
You can obtain additional or duplicate remote control vehicle keys from authorized Volkswagen deal-
ers and authorized Volkswagen Service Facilities.
Each vehicle key must be programmed by an authorized Volkswagen dealer or authorized
Volkswagen Service Facility in order for it to work with your vehicle.
NOTICE
The remote control vehicle keys contain electrical components. Protect them from damage,
moisture and rough handling.
Do not press the buttons on the remote control vehicle key unless you actually want to use the
function in question. Since terrain and conditions vary, pressing a button on the remote control vehicle
key when it is not necessary may unlock the vehicle or set off the panic alarm, even if you think you
are out of range.
Remote control vehicle key functions can be temporarily disrupted by interference from transmit-
ters near the vehicle that use the same frequency range (such as radio equipment or cellular phones).
Things between the remote control vehicle key and vehicle, bad weather, as well as a weak
battery can reduce the operating range.
If the remote control vehicle key buttons or the power locking buttons are pushed repeatedly in
quick succession, the power locking system is switched off for a brief period to help keep it from being
overloaded. The vehicle is then unlocked for about 30 seconds. Unless a door or the luggage com-
partment lid is opened in this span of time, the vehicle is automatically locked afterwards.

x Make sure the plus and minus poles of the battery are correctly positioned.
Dispose of old batteries in an environmentally responsible manner and keep them out of the
reach of children.
Batteries of the type used in your remote control vehicle key may contain Perchlorate Material.
Special handling may apply – see http://www.dtsc.ca.gov/hazardouswaste/perchlorate. Obey all legal
requirements regarding handling and disposal of these batteries. Authorized Volkswagen dealers and
authorized Volkswagen Service Facilities are familiar with the requirements, and we recommend that
you have them perform this service for you.
Synchronizing the remote control vehicle key

Preparation for the anti-theft alarm system
If the vehicle is pre-equipped for installation of the anti-theft alarm system, the alarm system can be
retrofitted by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
The anti-theft alarm system makes it more difficult for someone to break into or steal the vehicle.
The anti-theft alarm system is automatically activated when the vehicle is locked by pressing the lock
button on the remote control vehicle key.
When is the alarm triggered?
The anti-theft alarm system sounds for about 30 seconds and the turn signals flash for up to 5 minutes
if the following occurs with respect to the locked vehicle:
x Opening a door that has been mechanically unlocked without switching on the ignition within about
15 seconds.
x Forcibly opening a door.
x Forcibly opening the engine hood.
x Forcibly opening the luggage compartment lid.
x Switching on the ignition with an invalid key.
x Disconnecting the vehicle battery.
Deactivating the alarm
Unlock the vehicle with the unlock button on the remote control vehicle key and switch on the ignition
with a valid vehicle key.
For vehicles with Keyless Access, the alarm can be deactivated by grasping one of the door handles
when a valid remote control vehicle key is in range or by holding the remote control vehicle key to the
right of the steering column trim and pressing the starter button.
After the alarm has stopped and the vehicle is opened again in the same or a different area that
is protected by the alarm, the alarm is triggered again. For example, the alarm will sound again if the
luggage compartment lid is opened after one of the doors has been opened.
The anti-theft alarm system is not activated when the vehicle is locked with the power lock
switch W on the inside of the driver or front passenger doors.
If the driver door is mechanically unlocked using the vehicle key bit, only the driver door is un-
locked, but not the entire vehicle. Switching on the ignition deactivates the anti-theft alarm system and
activates the central locking button. To unlock the doors, use the central locking button or remote
control vehicle key.
If the vehicle battery is dead or weak, the anti-theft alarm system will not work properly.

WARNING
Improper use of power windows can result in serious personal injury.
x Never let anyone get in the way of a power window when closing it.
x When locking the vehicle from the outside, make sure that no one, especially children,
remains in the vehicle. The windows will not open in case of an emergency.
x Always take the key with you when you leave the vehicle. You can still use the power win-
dows for several minutes after the ignition is switched off as long as the driver or front pas-
senger door has not been opened.
x Always use the safety switch when children are in the back seat to disable the rear power
windows and keep them from being opened and closed.
If the power windows malfunction, the one-touch feature, as well as pinch protection will not work
properly. See an authorized Volkswagen dealer or authorized Volkswagen Service Facility right away.

WARNING
Careless or unsupervised use of the sunroof can cause serious injuries.
x Always make sure that no one is in the way of the power sunroof when it is closing.
x Always take all vehicle keys with you when leaving the vehicle.
x Never leave children or persons requiring assistance unattended in the vehicle, especially
if they have access to the vehicle key. Unsupervised use of the remote control vehicle key
can lock the vehicle, start the engine, switch on the ignition and operate the sunroof.
x The sunroof can still be opened or closed for a short period after the ignition has been
switched off, as long as the driver or passenger door is not opened.
WARNING
Closing the sunroof without pinch protection can cause severe injuries.
x Always be careful when closing the sunroof.
x Always make sure that no one is in the way when overriding pinch protection to close the
sunroof.
x Pinch protection does not prevent fingers or other body parts from being pressed against
the roof frame, thereby causing injury.
If the power sunroof malfunctions, pinch protection may not function properly. See an authorized
Volkswagen dealer or an authorized Volkswagen Service Facility for assistance.

DANGER
20 mm button cells and other lithium batteries will cause serious personal injury and even
death within a short time if swallowed.
x Always keep hand-held remote control devices with batteries, all spare batteries, and all
dead button cell and larger 20 mm batteries out of the reach of children.
x Get medical attention immediately if you suspect that a battery has been swallowed.
WARNING
Improper use of the garage door opener can cause severe or fatal injuries.
x Only use the garage door opener when you are within range and no one is in the way.
NOTICE
The wrong batteries can damage the hand-held remote control. Replace a dead battery with
one that has the same voltage, size, and specifications.
Please dispose of old batteries properly and in an environmentally responsible manner. Always
keep them out of the reach of children.
Certain batteries used in hand-held remote controls are classified as Perchlorate Material.
Special handling may apply – see http://www.dtsc.ca.gov/hazardouswaste/perchlorate. Obey all legal
requirements regarding proper disposal. Authorized Volkswagen dealers and authorized Volkswagen
Service Facilities are familiar with the requirements, and we recommend that you have them perform
this service for you.