2013 VOLKSWAGEN PASSAT service

Description Possible causes among
others Possible remedy
Vehicle has run-flat or mobility
tires.
equipment. Contact an authorized
Volkswagen dealer or an authorized
Volkswagen Service Facility for
assistance.
Features do not work as
described in this manual.
Settings were adjusted in the
Volkswagen Information
System.
Check and reset to factory settings if
necessary.
Headlights do not light up
the road as they should.
– Headlights adjusted too high.
– Light bulbs burned out.
– Low beams not switched on.
– Have the headlight range adjusted by
an authorized Volkswagen dealer or an
authorized Volkswagen Service
Facility.

– Change light bulbs.
– Switch on low beams.
Electrical consumers do
not work.
Vehicle battery charge too low. Charge vehicle battery.
Remaining fuel level too low. Refuel.
Fuse blown. Check fuse and replace if necessary.
Fuel consumption higher
than indicated.
– Short hauls.
– “Jumpy” accelerator pedal.
– Avoid short distance driving.
– Drive defensively.
– Accelerate smoothly.
Electrical loads switched on. Switch off unnecessary loads.
Engine control malfunctioning. Have the malfunction corrected.
Tire pressure too low. Adjust tire pressure.
Driving in the mountains. No direct corrective action possible.
Towing a trailer. – Check use.
– Remove if not in use.
Driving with heavy payload. No direct corrective action possible.
Driving at high engine speed. Select a higher gear.

WARNING
Improper use of the fire extinguisher can cause serious personal injury.
x Never point or discharge the fire extinguisher at a person unless it is necessary.
x Always keep the fire extinguisher out of the reach of children.
x Never expose the fire extinguisher to direct sunlight.
x Always make sure that the fire extinguisher is clean and ready to use, but never use
aggressive cleaners, clean the fire extinguisher only with a moist cloth.
x Always stay at least 3 ft (1 m) away from a fire when using the fire extinguisher.
x The contents of the fire extinguisher are under pressure, always handle it with care and
never subject it to impact or abuse.
x Never try to open or repair the fire extinguisher, always leave work on the fire extinguisher
to a trained specialist.
x If the fire extinguisher is damaged, corroded or cannot be used because it is too old, have
a trained specialist depressurize and dispose of the fire extinguisher properly.
WARNING
The fire extinguisher can only be used once and must then be replaced with a fire
extinguisher of the same kind and size.
x The expiration date of the fire extinguisher is specified by law. The expiration date is
marked on the fire extinguisher housing.
x Replace the fire extinguisher immediately after use or upon reaching its expiration date.
x For safety reasons, the fire extinguisher must only be serviced or replaced by a trained
specialist. Please see an authorized Volkswagen dealer or authorized Volkswagen Service
Facility with appropriate certification.
Read and follow the information contained in the labels on the fire extinguisher housing regarding
usage, maintenance and inspection intervals for the fire extinguisher.
Have the fire extinguisher checked regularly to help make sure that it will work when needed
(every 2 years is recommended).
Do not use fire extinguishers in the vehicle that have been partially used or that have expired.
Heed all applicable legal requirements.

x Have the power sunroof checked by an authorized Volkswagen dealer or an authorized
Volkswagen Service Facility. Emergency closing may cause the power sunroof and its pinch protection
to malfunction.
Emergency release for the selector lever

Fig. 201 Removing the selector gate cover.

Fig. 202 Releasing the selector lever lock.

WARNING
Improper replacement of burned out headlights and other light bulbs can cause serious
personal injury.
x Stop! Always read and heed the WARNINGS before doing any work in the engine
compartment. The engine compartment of any motor vehicle is a potentially dangerous area,
and work in this area can lead to serious personal injury.
x HID – High Intensity Discharge (Xenon) headlights get power from a high voltage source
that can cause severe personal injury and even death if handled improperly.
x H7 bulbs and HID – High Intensity Discharge (Xenon) headlights are under high pressure
and can explode if handled improperly.
x Always let a burned out light bulb cool down before replacing it.
x Never replace a light bulb unless you are familiar with all of the necessary procedures. In
particular, never remove a headlight unless you know exactly how to carry out the job and
have the correct tools and light bulbs.
x If you are uncertain about what to do, have the work performed by an authorized
Volkswagen dealer, an authorized Volkswagen Service Facility, or another qualified
workshop. Serious personal injury may result from improperly performed work.
x We strongly recommend that you always have HID – High Intensity Discharge (Xenon)
headlights and H7 bulbs replaced by a qualified technician.
x Do not touch the glass of light bulbs with your bare hands. Fingerprints left on the bulb
evaporate due to the heat when the bulb is switched on and cause the reflector to “cloud.”
x There are sharp edges on and around the headlight housing in the engine compartment
and the rear light housing. Wear hand protection if you replace bulbs.
NOTICE
After replacing a headlight bulb or other light bulb, always make sure that the rubber covers or
plastic caps have been properly and securely reinstalled to help prevent water from getting
into the electrical connections and headlight housing and damaging the electrical system.
Indicator light