Emergency shift program 
If all selector lever position indicators in the instrument cluster display are highlighted against a bright 
background, there is a system malfunction. The automatic transmission and the DSG automatic 
transmission will then operate in the emergency shift program. The emergency shift program lets you 
drive the vehicle, but at a reduced speed and without being able to use all of the forward gears. 
In some cases, vehicles with a DSG® Direct Shift Gearbox automatic transmission may not be able to 
shift into reverse. It is then impossible to drive the vehicle backwards. 
In any event, have the automatic transmission checked by an authorized Volkswagen dealer or 
authorized Volkswagen Service Facility. 
Overheating of Direct Shift Gearbox (DSG®) automatic transmission 
The DSG® automatic transmission may overheat, for example, due to frequent starts, extended 
“creeping,” or stop-and-go traffic. Overheating is indicated by the warning light Á and, if applicable, by 
a text message in the instrument cluster. An additional warning chime may sound. Stop and let the 
transmission cool down ⇒ . 
The vehicle does not move forward or in reverse even though a drive position is selected 
with the selector lever 
If the vehicle does not move in the desired direction, the system may not have engaged the drive 
position correctly. Press the brake pedal and select the drive position again. 
If the vehicle still does not move in the desired direction, there is a system malfunction. See your 
authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance to have the 
system checked. 
  NOTICE 
 x As soon as you get any of these warnings about transmission overheating, you must either 
park the vehicle in a safe place or drive faster than 12 mph (20 km/h). 
 x If the text message and acoustic warning repeat themselves every 10 seconds or so, you 
must park the vehicle in a safe place as soon as you can safely do so and stop the engine. Let 
the transmission cool down. 
 x To help prevent damage to the transmission, do not drive the vehicle again until the 
acoustic warning has stopped. As long as the engine is overheated, avoid stop and start 
driving and avoid low speeds (“walking pace”). 
Gear recommendation 
 
 
causes you to run off the road before ESC can provide any assistance, you may not experience the 
benefits of ESC. 
ESC includes and/or works together with the ABS, BAS, ASR, EDL, and XDL systems (see below). 
ESC is switched on all the time. In certain situations when you need less traction or additional traction 
cannot be achieved, you can switch off ASR by pressing the  m button ⇒ fig. 122. Be sure to switch 
ASR on again when you no longer need less traction. 
Anti-Lock Brake System (ABS) 
ABS helps to keep the wheels from locking up and helps to maintain the driver's ability to steer and 
control the vehicle. This means the vehicle is less likely to skid, even during hard braking: 
 x Push the brake pedal down hard and hold it there. Don't take your foot off the pedal or reduce the 
force on the pedal! 
 x Do not “pump” the brake pedal or let up on it! 
 x Steer the vehicle while pushing down hard on the brake pedal. 
 x ABS stops working if you release or let up on the brake. 
When ABS is doing its job, you will notice a slight vibration through the brake pedal and hear a 
noise. ABS cannot shorten the stopping distance under all conditions. The stopping distance may 
even be longer, for instance, when driving on gravel or on newly fallen snow covering an icy or 
slippery surface. 
Brake Assist (BAS) 
The Brake Assist System can help to reduce stopping distances. If you press the brake pedal very 
quickly, BAS detects an emergency situation. It then very quickly builds up full brake system pressure, 
maximizing braking power and reducing the stopping distance. This way, ABS can be activated more 
quickly and efficiently. 
Do not reduce pressure on the brake pedal! BAS switches off automatically as soon as you release or 
let up on the brake. 
Anti-Slip Regulation (ASR) 
ASR reduces engine power directed to spinning wheels and adjusts power to the road conditions. 
Even under poor road conditions, ASR can make it easier to get moving, accelerate, and climb hills. 
ASR can be switched on or off manually   
Electronic Differential Lock (EDL and XDL) 
EDL is applied during regular straight-line acceleration. EDL gently brakes a drive wheel that has lost 
traction (spinning) and redirects the drive force to other drive wheels. In extreme cases, EDL 
automatically switches off to keep the brake from overheating. As soon as the brake has cooled down, 
EDL automatically switches on again. 
XDL is an extension of the Electronic Differential Lock system. XDL does not react to drive wheel 
slippage when driving straight ahead. Instead, XDL detects slippage of the inside front wheel during 
fast cornering. XDL applies enough brake pressure to this wheel in order to stop the slippage. This 
improves traction, which helps the vehicle stay on track.