2013 VOLKSWAGEN PASSAT CC service

WARNING
Always adjust seat, safety belts, and head restraints properly before driving and make sure
that all passengers are properly restrained.
x Push the passenger seat as far back as possible. Always be sure that there are at least
10 inches (25 cm) between the front passenger's breastbone and the instrument panel.
x Always adjust the driver's seat and the steering wheel so that there are at least 10 inches
(25 cm) between your breastbone and the steering wheel.
x Adjust the driver's seat so that you can easily push the pedals all the way to the floor
while keeping your knee(s) slightly bent. The distance to the instrument panel in the knee
area must be at least 4 inches (10 cm).
x If these requirements cannot be met for physical reasons, contact an authorized
Volkswagen dealer or an authorized Volkswagen Service Facility to see whether adaptive
equipment is available.
x Always hold the steering wheel on the outside of the steering wheel rim with your hands
at the 9 o'clock and 3 o'clock positions to help reduce the risk of personal injury if the
driver's airbag inflates.
x Never hold the steering wheel at the 12 o'clock position or with your hands at other places
inside the steering wheel rim or on the steering wheel hub. Holding the steering wheel the
wrong way can cause serious injuries to the hands, arms, and head if the driver's airbag
inflates.
x Pointing the steering wheel toward your face decreases the ability of the driver's airbag to
help protect you in a collision.
x Never drive with backrests reclined or tilted back farther than necessary to drive
comfortably. The farther back the backrests are tilted, the greater the risk of injury caused by
incorrect positioning of the safety belts and improper seating position.
x Never drive with the front seat passenger backrest tilted forward. If the front airbag
deploys, the front backrest can be forced backward and injure passengers on the rear seat.
x Sit as far back as possible from the steering wheel and the instrument panel.
x Always sit upright with your back against the backrest with the front seats properly
adjusted. Never lean against or place any part of your body too close to the area where the
airbags are located.
x Rear seat passengers who are not properly seated and restrained are more likely to be
seriously injured in a crash.
WARNING
Improper adjustment of the seats can cause accidents and severe injuries.
x Never adjust the seats while the vehicle is moving. Your seat may move unexpectedly and
you could lose control of the vehicle. In addition, you will not be in the correct seating
position while adjusting the seats.
x Adjust the front seat height, angle and longitudinal direction only if the seat adjustment
area is clear.
x The adjustment of the front seats must not be restricted by things in the footwell in front
or behind the seats.
Examples of improper seating positions

NOTICE
x To help prevent damage to electrical and other parts in the seat, do not kneel on the front
seats or apply concentrated pressure to a small area of the seat or backrest.
x Liquids, sharp objects and things that do not let the heat in the seat escape into the air,
including, for example, a child restraint, a blanket, or seat covers on the seat can damage seat
heating.
x If you smell an odor, immediately shut off seat heating and have it checked by an authorized
Volkswagen dealer or authorized Volkswagen Service Facility.
x Never install leather upholstery on a vehicle with seat heating that originally had cloth
upholstery. The seat heating elements for seats with cloth seats will overheat if the cloth
upholstery is replaced with leather upholstery.
Switch off seat heating when it is not needed to help reduce unnecessary fuel consumption.
Applicable only in the United States
Ventilated seats

Fig. 44 On front seat: Switch for seat ventilation.

Setting the ventilation level
x Move the fan switch (2) all the way down toward the – symbol to set the ventilation level to low.
x Move the fan switch (2) to the middle position to set the ventilation level to medium.
x Move the fan switch (2) all the way up toward the + symbol to set the ventilation level to high.
If the indicator light in the front seat (3) flashes, there is a malfunction in the system. Have the system
inspected by your authorized Volkswagen dealer or authorized Volkswagen Service Facility.
You may hear the sound of the seat ventilation when the feature is switched on. The sound is
part of normal operation and not a cause for concern.
Memory seat

Fig. 45 On the outer side of the driver seat: Memory buttons.

Recalling settings for driver seat and outside mirrors
x Briefly press the appropriate memory button when the vehicle is not moving, the ignition is
switched off, and the driver door is open.
x OR: If the ignition is switched on and the driver door is closed, press and hold the appropriate
memory button until the stored position is reached.
x The passenger-side outside mirror automatically adjusts back from the position stored for backing
up when the vehicle moves forward at about 10 mph (15 km/h) or more or when the rotary knob is
rotated from R into a different position.
Assigning driver seat and outside mirror settings to a vehicle key
The memory function of all vehicle keys is disabled when the vehicle is first delivered from the factory.
To enable vehicle key memory function:
x Unlock the driver door.
x Press and hold a memory button until memory position is reached.
x Press and hold the unlock button 1 on the vehicle key and then press the desired memory button at
the same time within about 3 seconds. A chime sounds to confirm activation.
To disable vehicle key memory function:
x Press and hold the 3%4 button.
x Press and hold the unlock button 0 on the vehicle key and the desired memory button at the same
time within about 10 seconds. A chime sounds to confirm deactivation.
Assigning settings to an additional vehicle key
x Follow the instructions 85 to assign the driver seat and outside mirror settings to the vehicle key.
x Unlock the vehicle with the same vehicle key.
x Adjust driver seat and outside mirrors.
x Lock the vehicle with locking button 0in the vehicle key to store the settings.
Once the settings are stored, the driver seat and the outside mirrors move to the stored positions
whenever the vehicle is unlocked with the vehicle key open button 1 and the driver door is opened. If
2 people use the vehicle, each of them should always use the key in which his or her personal settings
have been stored.
Initializing the memory seats
The memory system must be initialized by an authorized Volkswagen dealer, an authorized
Volkswagen Service Facility, or another qualified workshop in certain situations, for instance, if a new
driver seat is installed.
Initializing clears all memories and assignments of the memory seat. After that, memory buttons can
be reprogrammed and assigned to a vehicle key.
x Open the driver door but do not enter the vehicle.
x Adjust the seats from the outside.
x Move the angle of the backrest forward as far as it will go.
x Release the backrest adjustment switch and press it again until you hear a chime sound.
Cancellation conditions when storing settings for the memory buttons
When one of the following conditions is met, the storing process will be cancelled:
x The vehicle battery is weak or dead.
x The 3%4 button is pressed again within about 10 seconds.
x The seat position is readjusted within about 10 seconds after pressing the 3%4 button.

WARNING
Damage to safety belts reduces their overall effectiveness and increases the risk of serious
personal injury and death whenever the vehicle is being used.
x Never let safety belts become damaged by being caught in the door or seat hardware.
x Torn or frayed safety belts can tear, and damaged safety belt hardware can break in an
accident.
x Inspect belts regularly for damage. If webbing, bindings, buckles, or retractors are
damaged, have the belts replaced immediately with the correct replacement belts approved
by Volkswagen for your vehicle, model, and model year.
x Safety belts that were subject to stress in an accident and stretched must be replaced with
a correct, new safety belt, preferably by an authorized Volkswagen dealer or authorized
Volkswagen Service Facility.
x Replacement after a crash may be necessary even if a safety belt shows no visible
damage. Anchorages that have been loaded must also be inspected.
x Damaged safety belts must be replaced; they cannot be repaired.
x Never try to repair a damaged safety belt yourself. Never remove or modify the safety belts
in any way.
x Have safety belts, bindings, retractors and buckles replaced by an authorized Volkswagen
dealer or authorized Volkswagen Service Facility.
x Always keep the belts clean. Dirty belts may not work correctly and can impair the
function of the inertia reel.
Warning light

Fig. 46 Warning light in the instrument cluster.

If you cannot untwist the safety belt, wear it anyway. Make sure that the safety belt is twisted in a spot
where it does not come in direct contact with your body. Have the safety belt untwisted immediately by
an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Lockable safety belt
The retractors for the rear seat safety belts and the front passenger safety belt have a switchable
locking feature for child restraints in addition to the emergency locking feature. Whenever a child
restraint is installed with a safety belt, the safety belt must be locked so that the safety belt webbing
cannot unreel. The switchable locking feature lets you lock the belt so that a child restraint can be
properly installed and, for example, so that it can't tip to the side when the vehicle goes around a
corner
To see whether a safety belt is lockable, pull the safety belt all the way out of the safety belt retractor.
You should then hear a “clicking” sound as the belt winds back into the retractor reel. Test the
switchable locking feature by pulling on the belt. When the switchable locking feature is active, you
should no longer be able to pull the belt out of the retractor.
The locking feature must be deactivated when a vehicle occupant uses the safety belt.
WARNING
Improper use and care of safety belts increases the risk of severe personal injury or death.
x Regularly check safety belts and related parts for damage.
x Damaged safety belts must be replaced; they cannot be repaired.
x Always keep safety belts clean.
x Never catch, damage or chafe safety belt webbing on sharp edges.
x Always keep objects and liquids away from the belt buckle and buckle opening.
Fastening and unfastening safety belts

Fig. 52 Inserting the safety belt buckle tongue into the belt buckle.

Adjusting safety belt height
The safety belt position can be adjusted using the following features:
x Safety belt height adjusters for the front seats.
x Front seats with height adjustment.
WARNING
Improperly positioned safety belts can cause serious personal injury in an accident or a
sudden braking maneuver.
x Always make sure that all vehicle occupants are correctly restrained and stay in a correct
seating position whenever the vehicle is being used.
x Safety belts offer optimum protection only when the seat backrest is upright and belts are
correctly positioned on the body.
x A loose-fitting safety belt can cause serious injuries by shifting its position on your body
from the strong bones to more vulnerable soft tissue and cause serious injury.
x The shoulder belt portion of the safety belt must be positioned over the middle of the
occupant's shoulder and never across the neck or throat.
x The safety belt must lie flat and snug on the occupant's upper body.
x Never wear the shoulder part of the safety belt under your arm or otherwise out of
position.
x The lap portion of the safety belt must be positioned as low as possible across the pelvis
and never over the abdomen. Make sure the belt lies flat and snug against the pelvis. Pull on
the safety belt to tighten if necessary.
x Expectant mothers must always wear the lap portion of the safety belt as low as possible
across the pelvis and below the rounding of the abdomen.
x Do not twist the belt when attaching it. If you cannot untwist a twisted safety belt, wear it
anyway, but make sure the twisted part is not in contact with your body. Have the problem
corrected right away by an authorized Volkswagen dealer or authorized Volkswagen Service
Facility.
x Never hold the safety belt away from your body with your hand.
x Never wear belts over rigid or breakable objects, such as eyeglasses, pens or keys.
x Never modify the position of the belt using comfort clips, loops or similar devices.
If you have a physical impairment or condition that prevents you from sitting properly on the seat
with the safety belt properly fastened, special modifications to your vehicle may be necessary. Contact
your authorized Volkswagen dealer or authorized Volkswagen Service Facility or call the Volkswagen
Customer CARE Center at 1-800-822-8987 for information about possible modifications to your
vehicle.

yards, and recycling facilities. For this reason, the systems must be properly handled when they or the
vehicles they are installed in are scrapped.
Undeployed safety belt pretensioners and airbag modules can also pollute the environment. Never
abandon vehicles or vehicle parts. If your vehicle must be scrapped, please make sure that it is done
safely, responsibly, and in compliance with all applicable environmental regulations. Take it to a
licensed facility that has the knowledge and experience to properly dispose of the vehicle and its
safety belt system. Your authorized Volkswagen dealer and authorized Volkswagen Service Facility
are familiar with these regulations.
WARNING
Improper handling, care, servicing, and repair procedures can increase the risk of personal
injury and death by preventing a belt pretensioner from activating when needed or by
causing it to activate unexpectedly.
x The pretensioner can be activated only once. If a pretensioner has been activated, the
safety belt must be replaced.
x Safety belt systems including the pretensioners cannot be repaired. Special procedures
are required to remove, install, and dispose of this system.
x Never repair, adjust, or change pretensioners or any other part of the safety belt system
yourself. We strongly recommend that you have any work on the safety belt system
performed by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
They have the necessary technical information, training, and special equipment
WARNING
Undeployed safety belt pretensioners and airbag modules contain explosive materials that
can cause serious personal injuries if they are not properly handled when they or the
vehicles they are installed in are scrapped.
x Never abandon vehicles or vehicle parts.
x Always scrap vehicles and vehicle parts, especially those containing undeployed airbag
modules and undeployed safety belt pretensioners, at a licensed facility that has the
knowledge and experience to properly dispose of the vehicle and its safety belt and airbag
systems.
Undeployed airbag modules and safety belt pretensioners are classified as Perchlorate
Material. Special handling may apply – see http://www.dtsc.ca.gov/hazardouswaste/perchlorate. Obey
all applicable legal requirements regarding handling and disposal of the vehicle or parts of its restraint
system, including airbag modules and safety belts with pretensioners. Authorized Volkswagen dealers
and authorized Volkswagen Service Facilities are familiar with the requirements, and we recommend
that you have them perform this service for you.