2013 VOLKSWAGEN PASSAT CC engine

Frequently asked questions
If you suspect a malfunction or vehicle damage, read and follow the following advice before contacting
an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. You may also find
helpful information under “Special considerations” or “Checklist” in the index.

Description Possible causes, among
others Possible remedy
Engine does not start.
Vehicle battery dead. – Perform jump-start
– Charge vehicle battery
The wrong vehicle key is used. Use a valid vehicle key
Fuel level too low. Refuel
Vehicle cannot be locked
or unlocked using vehicle
key.
– Battery in the remote control
vehicle key is dead.
– Too far away from the
vehicle (out of range).
– Buttons have been pressed
too many times.
– Replace the battery in the remote
control vehicle key
– Move closer to vehicle.
– Synchronize vehicle key .
– Lock or unlock vehicle manually
Unusual noises.
Cold engine, braking assist
systems, electronic steering
column lock.
Check the “Noises” entry in the index.
Odd driving behavior.
Assistance systems activated. Check the “Assistance systems” entry
in the index.
DSG® Direct Shift Gearbox too
hot.
Stop vehicle as soon as you can safely
do so.
Driver seat and outside
mirrors move when
vehicle is unlocked.
Convenience settings are
stored. Correct convenience settings
Memory-seat settings are
stored.
– Reassign seat setting.
– Clear memory-seat memory
Front seats cannot be
adjusted with power
controls.
Vehicle battery dead. Charge vehicle battery
Fuse blown. Check fuse and replace if necessary
No jack, spare wheel, or
compact spare wheel in
the vehicle.
Equipment differs depending
on the vehicle.
No direct corrective action possible;
depends on the vehicle equipment.
Contact an authorized Volkswagen
dealer or an authorized Volkswagen
Service Facility for assistance.
Vehicle has run-flat tires
(mobility tires).
Features do not work as
described in this manual.
Settings were adjusted in the
Volkswagen Information
System.
Check and reset to factory settings if
necessary
Headlights do not light up
the road as they should.
– Headlights incorrectly
adjusted.
– Light bulbs burned out.
– Low beams not switched on.
– Have the headlight range adjusted by
an authorized Volkswagen dealer or an
authorized Volkswagen Service
Facility.
– Change light bulbs
– Switch on low beams
Electrical consumers do
not work.
Vehicle battery charge too low. Charge vehicle battery
Remaining fuel level too low. Refuel

Description Possible causes, among
others Possible remedy
Fuse blown. Check fuse and replace if necessary .
Fuel consumption higher
than indicated.
– Short hauls.
– “Jumpy” accelerator pedal.
– Avoid short distance driving.
– Drive defensively.
– Accelerate smoothly.
Electrical loads switched on. Switch off unnecessary loads.
Engine control malfunction. Have the malfunction corrected
Tire pressure too low. Adjust tire pressure
Driving in the mountains. No direct corrective action possible.
Towing a trailer or driving with
a roof rack.
– Check use.
– Remove if not in use.
Driving with heavy payload. No direct corrective action possible.
Driving at high engine speed. Select a higher gear.

Checklist
For your own safety and that of your passengers, carry out the following steps in the order listed ⇒ :
1. Park the vehicle at a safe distance from traffic and on a suitable surface ⇒ .
2. Switch on emergency flashers by pressing the switch ⇒ fig. 160.
3. Apply the electronic parking brake to help prevent the vehicle from moving
4. Shift the transmission into Park (P) (automatic) or Neutral (manual only)
5. Stop the engine and remove the key from the ignition switch
6. Have all passengers exit and go to a safe location away from moving traffic, such as behind a
guard rail.
7. Take all vehicle keys with you when leaving your vehicle.
8. Set up a warning triangle or other warning device in order to alert other motorists and cyclists.
9. Let the engine cool down and get expert assistance if necessary.
If the emergency flashers are on, use the turn signal lever to indicate a direction or lane change, for
example when the vehicle is being towed. This temporarily interrupts the emergency flashers.
Switch on the emergency flashers when:
x Traffic suddenly slows down or stops in front of you to warn those approaching from behind.
x In any emergency situation.
x If the vehicle breaks down.
x When being towed.
Always obey traffic laws that govern the use of emergency flashers where you are driving.
If the emergency flashers are not working, a different method – as permitted by law – must be used to
alert other motorists and cyclists to the breakdown.
WARNING
Disregarding the safety-related checklist may lead to accidents and serious personal injuries.
x Always review and follow the checklist. Follow accepted safety practices and use common
sense.
WARNING
The vehicle exhaust system and the catalytic converter get very hot. They can cause fires and
serious personal injury.
x Never park where parts of the hot exhaust system or catalytic converter could ignite
flammable materials, such as dry grass, brush, leaves, spilled fuel, etc.
The vehicle battery will be drained if the emergency flashers are on for a long time – even if the
ignition is switched off.

x Press the release button ⇒ fig. 167 (1) in the selector lever handle and shift the selector lever to
Neutral (N).
WARNING
Never shift the transmission out of Park (P) without first setting the electronic parking brake.
Otherwise, the vehicle can start to roll unexpectedly, especially on hills or inclines, and cause
an accident and serious injuries.
NOTICE
Even with the selector lever is in Neutral (N), the automatic transmission will be damaged if the
vehicle is towed (or you let it coast) for an extended period or at high speed with the engine
shut off.

Fuses in the vehicle

Fig. 182 On the driver side in the instrument panel: Fuse box cover.

Fig. 183 In the engine compartment: Fuse box cover.

Color Current strength in amps
Orange 40

Opening the fuse box in the instrument panel
x Insert a flat object, such as a screwdriver from the vehicle tool kit, into the opening ⇒ fig. 182
(arrow) and carefully lift off the cover.
x On the inside of the cover there are plastic tweezers for removing and inserting fuses.
x To install, guide the cover from the bottom into the instrument panel and push until you can hear it
latch into place.
Opening the fuse box in the engine compartment
x Open the engine hood

WARNING
Improper replacement of burned out headlights and other light bulbs can cause serious
personal injury.
x Stop! Always read and heed the WARNINGS before doing any work in the engine
compartment, Preparations for working in the engine compartment. The engine compartment
of any motor vehicle is a potentially dangerous area, and work in this area can lead to serious
personal injury.
x HID – High Intensity Discharge (Xenon) headlights get power from a high voltage source
that can cause severe personal injury and even death if handled improperly.
x H7 bulbs and HID – High Intensity Discharge (Xenon) headlights are under high pressure
and can explode if handled improperly.
x Always let a burned out light bulb cool down before replacing it.
x Never replace a light bulb unless you are familiar with all of the necessary procedures. In
particular, never remove a headlight unless you know exactly how to carry out the job and
have the correct tools and light bulbs.
x If you are uncertain about what to do, have the work performed by an authorized
Volkswagen dealer, an authorized Volkswagen Service Facility, or another qualified
workshop. Serious personal injury may result from improperly performed work.
x We strongly recommend that you always have HID – High Intensity Discharge (Xenon)
headlights and H7 bulbs replaced by a qualified technician.
x Do not touch the glass of light bulbs with your bare hands. Fingerprints left on the bulb
evaporate due to the heat when the bulb is switched on and cause the reflector to “cloud.”
x There are sharp edges on and around the headlight housing in the engine compartment
and the rear light housing. Wear hand protection if you replace bulbs.
NOTICE
After replacing a headlight bulb or other light bulb, always make sure that the rubber covers or
plastic caps have been properly and securely reinstalled to help prevent water from getting
into the electrical connections and headlight housing and damaging the electrical system.
Indicator light

WARNING
Disregarding the safety-related checklist may lead to accidents and serious personal injuries.
x Always review and follow the checklist. Follow accepted safety practices and use common
sense.
NOTICE
Always insert and remove lamps carefully to help prevent damage to the vehicle paint or to
other parts of the vehicle.
Changing headlight bulbs

Fig. 186 In the engine compartment: Cover for HID headlights 1, cornering light, daytime running light,
parking light and turn signal 2.

Fig. 187 Removing and installing the bulbs for the daytime running light and parking light 3, cornering light 4
or turn signal 5.