2013 VOLKSWAGEN JETTA service

For information on maintenance intervals, please see the ⇒Booklet Warranty and Maintenance.
For vehicles with time- or distance driven-dependent service, only fixed service intervals are dis-
played.
Service reminder
If service is due in the near future, a service reminder is displayed when the ignition is switched on.
On vehicles without text messages, a wrench symbol > and a miles (kilometers) indicator are
shown in the instrument cluster display. The distance shown in miles (kilometers) is the maximum
distance the vehicle can be driven without having a service completed. The display changes after a
few seconds. A clock symbol is displayed and the number of days until the required service is shown.
Service event
When service is due, a warning chime sounds when the ignition is switched on, and a flashing
wrench symbol > is displayed for several seconds.
Viewing service message
The current service message can be accessed when the ignition is switched on, the engine is
switched off, and the vehicle is stopped:
x Push the

d P r o p e r l y a d j u s t f r o n t s e a t s , a l l h e a d r e s t r a i n t s a n d m i r r o r s t o t h e c o r r e c t h e i g h t
d W e a r s h o e s t h a t g i v e y o u r f e e t a g o o d g r i p , a n d t h a t g i v e y o u a f e e l f o r t h e p e d a l s .
d M a k e s u r e t h a t t h e f l o o r m a t o n t h e d r i v e r s i d e i s p r o p e r l y f a s t e n e d a n d c a n n o t i n t e rfere with the
pedals.
d A s s u m e a p r o p e r s e a t i n g p o s i t i o n b e f o r e t h e v e h i c l e s t a r t s t o m o v e a n d k e e p t h i s p o s i t i o n w h i l e
driving. Make sure that all passengers do the same
d P r o p e r l y f a s t e n y o u r s a f e t y b e l t b e f o r e d r i v i n g t h e v e h i c l e a n d w e a r y o u r safety belt properly at all
times while driving. Make sure that all passengers do the same
d O n l y t r a n s p o r t a s m a n y p a s s e n g e r s a s t h e r e a r e s e a t s a n d s a f e t y b e l t s a v a i l a b l e .
d N e v e r d r i v e i f y o u r d r i v i n g a b i l i t y h a s b e e n i m p a i r e d , f o r e x a m p l e b y m e d i c a t i o n , a l c o h o l o r i l l e g a l
drugs.
d N e v e r l e t p a s s e n g e r s o r p h o n e c a l l s d i s t r a c t y o u w h i l e d r i v i n g , a n d n e v e r t a k e y o u r a t t e n t ion off the
road while using vehicle software or adjusting vehicle equipment or accessories.
d A l w a y s a d a p t y o u r s p e e d a n d d r i v i n g s t y l e t o v isibility, weather, road, and traffic conditions.
d A l w a y s o b e y t r a f f i c l a w s a n d s p e e d l i m i t s .
d O n l o n g t r i p s m a k e f r e q u e n t r e s t s t o p s – a t l e a s t o n c e e v e r y 2 h o u r s .
d S e c u r e a n i m a l s i n t h e v e h i c l e w i t h a s y s t e m t h a t c o r r e s p o n d s t o w e i g h t a n d s i z e .

WARNING
Always observe traffic rules and posted speed limits and use common sense. Your good
judgment can mean the difference between arriving safely at your destination and being
seriously injured in a crash or other kind of accident.
Regular service and maintenance of your vehicle is important both for operational and driving
safety and to help prolong your vehicle's service life. Always follow the scheduled maintenance inter-
vals in the ⇒Booklet Warranty and Maintenance, especially for changing the brake fluid. Hard use,
frequent stop-and-go driving, driving in very dusty areas, trailer towing, and other factors may make it
necessary to have the vehicle serviced more frequently. Ask an authorized Volkswagen dealer or an
authorized Volkswagen Service Facility for more information.
Driving in other countries

Checklist
Some countries have special safety standards and emissions requirements that your vehicle may not
meet. Before taking your vehicle to another country, Volkswagen therefore recommends that you ask
your authorized Volkswagen dealer or authorized Volkswagen Service Facility about the following
issues with regard to the country to which you would like to travel:
d S h o u l d t h e v e h i c l e b e t e c h n i c a l l y p r e p a r e d f o r t h e t r i p a b r o a d , s u c h a s m a s k i n g o r a d j u s t i n g h ead-
lights?
d A r e m a i n t e n a n c e , r e p a i r f a c i l i t i e s , n e c e s s a r y t o o l s a n d t e s t i n g e q u i p m e n t a s w e l l a s s p a re parts
readily available for your vehicle?
d A r e t h e r e a u t h o r i z e d V o l k s w a g e n d e a l e r s a n d a u t h o r i z e d V o l k s w a g e n S e r vice Facilities in the
countries where you will be driving?
d F o r g a s o l i n e e n g i n e s : I s u n l e a d e d f u e l w i t h t h e r i g h t o c t a n e r a t i n g r e a d i l y a v a i l a b l e ?
d F o r d i e s e l e n g i n e s : I s u l t r a l o w - s u l f u r d i e s e l f u e l r e a d i l y a v a i l a b l e ?
d A r e e n g i n e o i l (⇒ page 278) and other operating fluids that meet Volkswagen quality and perfor-
mance requirements available where you will be driving? For more information, please see
⇒Booklet Warranty and Maintenance.
d D o e s t h e f a c t o r y - i n s t a l l ed navigation system work in the countries where you will be driving, and is
navigation data available?
d A r e s p e c i a l o r h e a v y - d u t y t i r e s n e c e s s a r y f o r t h e k i n d o f d r i v i n g e x p e c t e d ?

NOTICE
Volkswagen is not responsible for mechanical damage that may result from substandard fuel
or service or the unavailability of Genuine Volkswagen parts.
Driving through water on roads

To find the nearest qualified independent repair facility, locksmith, or Volkswagen dealer which can
cut and code replacement vehicle keys, call the VW Customer Care Hotline at 1-800-822-8987 or visit
http://www.vw.com and search for “replacement keys.”
Canadian customers can contact an authorized Volkswagen dealer or Volkswagen Service Facility or
call the Volkswagen Canada Customer CARE Center at 1-800-822-8987.
NOTICE
The remote control vehicle keys contain electrical components. Protect them from damage,
moisture and rough handling.
Do not press the buttons on the remote control vehicle key unless you actually want to use the
function in question. Since terrain and conditions vary, pressing a button on the remote control vehicle
key when it is not necessary may unlock the vehicle or set off the panic alarm, even if you think you
are out of range.
Remote control vehicle key functions can be temporarily disrupted by interference from transmit-
ters near the vehicle that use the same frequency range (such as radio equipment or cellular phones).
Things between the remote control vehicle key and vehicle, bad weather, as well as a weak
battery can reduce the operating range.
If the remote control vehicle key buttons or the power locking buttons are pushed repeatedly in
quick succession, the power locking system is switched off for a brief period to help keep it from being
overloaded. The vehicle is then unlocked for about 30 seconds. Unless a door or the luggage com-
partment lid is opened in this span of time, the vehicle is automatically locked afterwards.
Indicator light in the remote control vehicle key

Fig. 17 Indicator light in the remote control vehicle key.

NOTICE
x Changing the battery improperly can damage the remote control vehicle key.
x Using the wrong battery can damage the remote control vehicle key. Replace a dead battery
with a new one that has the same voltage, size, and specifications.
x Make sure the plus and minus poles of the battery are correctly positioned.
Dispose of old batteries in an environmentally responsible manner and keep them out of the
reach of children.
Batteries of the type used in your remote control vehicle key may contain Perchlorate Material.
Special handling may apply – see http://www.dtsc.ca.gov/hazardouswaste/perchlorate. Obey all legal
requirements regarding handling and disposal of these batteries. Authorized Volkswagen dealers and
authorized Volkswagen Service Facilities are familiar with the requirements, and we recommend that
you have them perform this service for you.
Synchronizing the remote control vehicle key

Function Action
Locking the vehicle with the
power locking button:
– Switch the ignition off.
– Open and close a door once.
– Press the power locking button 1.
Locking the vehicle with the
remote control vehicle key:
– Switch the ignition off.
OR: Remove the vehicle key from the ignition.
– Open a door once.
– Lock the vehicle with the remote control vehicle key.

Indicator light in the driver door

After the vehicle is locked: Meaning
The red LED light flashes for about 2 seconds in short
intervals, then slower.
The vehicle is locked.
Red LED light lights up continuously for about
30 seconds.
Locking system malfunction. See an
authorized Volkswagen dealer or an
authorized Volkswagen Service Facility.

If the vehicle key buttons or the power locking buttons are pushed repeatedly in quick succes-
sion, the power locking system is switched off for a brief period to help keep it from being overloaded.
The vehicle is then unlocked for about 30 seconds. Unless a door or the luggage compartment lid is
opened during this time, the vehicle is automatically locked afterwards.
Unlocking or locking the vehicle from the outside

Fig. 20 Remote control vehicle key with panic button.

Function Using the buttons on the remote control vehicle
key ⇒fig. 20
Unlock the vehicle. Press the 0 button.
Lock the vehicle. Press the 1 button.
Unlock the luggage compartment lid. Press the q button

Note: Depending on the central remote control settings, it may be necessary to press the 0 button on
the remote control vehicle key twice to unlock all doors and the luggage compartment lid If you would
like to have these settings changed, please see your authorized Volkswagen dealer or authorized
Volkswagen Service Facility.
The vehicle key unlocks or locks the vehicle only when the battery in the remote control vehicle key
has enough power, and the remote control vehicle key is within a few yards/meters of the vehicle.
x All turn signals flash once and the horn beeps once to confirm that the vehicle has been locked.
The horn beep can be disabled by deactivating the “ATA confirmation” feature. Please see your au-
thorized Volkswagen dealer or authorized Volkswagen Service Facility to have this setting adjusted.
x All turn signals flash twice to confirm that the vehicle has been unlocked.
If the turn signals do not flash to confirm locking, one or more doors or the luggage compartment lid is
not locked.
If the driver door is open, the vehicle cannot be locked with the remote control vehicle key.
If the vehicle was unlocked with the remote control vehicle key and the door or the luggage compart-
ment lid has not been opened within a few seconds, the vehicle is automatically locked again. This
feature helps prevent you from leaving the vehicle unlocked unintentionally.
Unlocking or locking the vehicle from the inside

Fig. 21 In the driver and front passenger doors: Power locking button.

x Close all windows and doors.
x Pull up the switch for the respective window and hold it for at least 2 seconds in this position.
x Release the switch, pull up and hold again. The one-touch feature is now reactivated.
The one-touch feature can be reactivated for one or more windows at the same time.
WARNING
Improper use of power windows can result in serious personal injury.
x Never let anyone get in the way of a power window when closing it.
x When locking the vehicle from the outside, make sure that no one, especially children,
remains in the vehicle. The windows will not open in case of an emergency.
x Always take the key with you when you leave the vehicle. You can still use the power
windows for several minutes after the ignition is switched off as long as the driver or front
passenger door has not been opened.
x Always use the safety switch when children are in the back seat to disable the rear power
windows and keep them from being opened and closed.
If the power windows malfunction, the one-touch feature, as well as pinch protection may not
work properly. See an authorized Volkswagen dealer or authorized Volkswagen Service Facility right
away.