2013 VOLKSWAGEN JETTA service

WARNING
Careless or unsupervised use of the sunroof can cause serious injuries.
x Always make sure that no one is in the way of the power sunroof when it is closing.
x Always take all vehicle keys with you when leaving the vehicle.
x Never leave children or persons requiring assistance unattended in the vehicle, especially
if they have access to the vehicle key. Unsupervised use of the remote control vehicle key
can lock the vehicle, start the engine, switch on the ignition and operate the sunroof.
x The sunroof can still be opened or closed for a short period after the ignition has been
switched off, as long as the driver or passenger door is not opened.

WARNING
Closing the sunroof without pinch protection can cause severe injuries.
x Always be careful when closing the sunroof.
x Always make sure that no one is in the way when overriding pinch protection to close the
sunroof.
x Pinch protection does not prevent fingers or other body parts from being pressed against
the roof frame, thereby causing injury.
If the power sunroof malfunctions, pinch protection may not function properly. See an authorized
Volkswagen dealer or an authorized Volkswagen Service Facility for assistance.

WARNING
Always adjust seat, safety belts, and head restraints properly before driving and make sure
that all passengers are properly restrained.
x Push the passenger seat as far back as possible. Always be sure that there are at least
10 inches (25 cm) between the front passenger's breastbone and the instrument panel.
x Always adjust the driver's seat and the steering wheel so that there are at least 10 inches
(25 cm) between your breastbone and the steering wheel.
x Adjust the driver's seat so that you can easily push the pedals all the way to the floor
while keeping your knee(s) slightly bent. The distance to the instrument panel in the knee
area must be at least 4 inches (10 cm).
x If these requirements cannot be met for physical reasons, contact an authorized
Volkswagen dealer or an authorized Volkswagen Service Facility to see whether adaptive
equipment is available.
x Always hold the steering wheel on the outside of the steering wheel rim with your hands
at the 9 o'clock and 3 o'clock positions to help reduce the risk of personal injury if the
driver's airbag inflates.
x Never hold the steering wheel at the 12 o'clock position or with your hands at other places
inside the steering wheel rim or on the steering wheel hub. Holding the steering wheel the
wrong way can cause serious injuries to the hands, arms, and head if the driver's airbag
inflates.
x Pointing the steering wheel toward your face decreases the ability of the driver's airbag to
help protect you in a collision.
x Never drive with backrests reclined or tilted back farther than necessary to drive
comfortably. The farther back the backrests are tilted, the greater the risk of injury caused by
incorrect positioning of the safety belts and improper seating position.
x Never drive with the front seat passenger backrest tilted forward. If the front airbag
deploys, the front backrest can be forced backward and injure passengers on the rear seat.
x Sit as far back as possible from the steering wheel and the instrument panel.
x Always sit upright with your back against the backrest with the front seats properly
adjusted. Never lean against or place any part of your body too close to the area where the
airbags are located.
x Rear seat passengers who are not properly seated and restrained are more likely to be
seriously injured in a crash.

WARNING
Improper adjustment of the seats can cause accidents and severe injuries.
x Never adjust the seats while the vehicle is moving. Your seat may move unexpectedly and
you could lose control of the vehicle. In addition, you will not be in the correct seating
position while adjusting the seats.
x Adjust the front seat height, angle and longitudinal direction only if the seat adjustment
area is clear.
x The adjustment of the front seats must not be restricted by things in the footwell in front
or behind the seats.

WARNING
A wet seat can cause the seat heating to malfunction and increase the risk of serious burns.
x Always make sure the seats are dry before using the seat heating.
x Never sit on the seat with wet clothes.
x Never put damp or wet things including clothes on the seat.
x Never spill liquids on the seats.

NOTICE
x To help prevent damage to electrical and other parts in the seat, do not kneel on the front
seats or apply concentrated pressure to a small area of the seat or backrest.
x Liquids, sharp objects and things that do not let the heat in the seat escape into the air,
including, for example, a child restraint, a blanket, or seat covers on the seat can damage seat
heating.
x If you smell an odor, immediately shut off seat heating and have it checked by an
authorized Volkswagen dealer or authorized Volkswagen Service Facility.
x Never install leather upholstery on a vehicle with seat heating that originally had cloth
upholstery. The seat heating elements for seats with cloth seats will overheat if the cloth
upholstery is replaced with leather upholstery.
Switch off seat heating when it is not needed to help reduce unnecessary fuel consumption.

WARNING
Damage to safety belts reduces their overall effectiveness and increases the risk of serious
personal injury and death whenever the vehicle is being used.
x Never let safety belts become damaged by being caught in the door or seat hardware.
x Torn or frayed safety belts can tear, and damaged safety belt hardware can break in an
accident.
x Inspect belts regularly for damage. If webbing, bindings, buckles, or retractors are
damaged, have the belts replaced immediately with the correct replacement belts approved
by Volkswagen for your vehicle, model, and model year.
x Safety belts that were subject to stress in an accident and stretched must be replaced
with a correct, new safety belt, preferably by an authorized Volkswagen dealer or authorized
Volkswagen Service Facility.
x Replacement after a crash may be necessary even if a safety belt shows no visible
damage. Anchorages that have been loaded must also be inspected.
x Damaged safety belts must be replaced; they cannot be repaired.
x Never try to repair a damaged safety belt yourself. Never remove or modify the safety
belts in any way.
x Have safety belts, bindings, retractors and buckles replaced by an authorized Volkswagen
dealer or authorized Volkswagen Service Facility.
x Always keep the belts clean. Dirty belts may not work correctly and can impair the
function of the inertia reel.
Warning light

Fig. 44 Warning light in the instrument cluster.

Checklist
Using safety belts ⇒
d D a m a g e t o s a f e t y b e l t s r e d u c e s t h e i r o v e r a l l e f f e c t i v e n e s s a n d i n c r e a s e s t h e r i s k o f s erious
personal injury and death whenever the vehicle is being used.
d C h e c k t h e c o n d i t i o n o f a l l s a f e t y b e l t s r e g u l a r l y .
d K e e p s a f e t y b e l t s c l e a n .
d K e e p o b j e c t s a n d l i q u i d s a w a y f r o m s a f e t y b e l t w e b b i n g , t h e s a f e t y b e l t b u c k l e t o n g u e , a n d t he
safety belt buckle latch and opening.
d D o n o t p i n c h o r d a m a g e t h e s a f e t y b e l t o r b u c k l e t o n g u e ( f o r i n s t a n c e , w h e n c l o s i n g a d o o r ) .
d N e v e r m o d i f y , d i s a s s e m b l e o r t r y t o r e p a i r s a f e t y b e l t s a n d s a f e t y b e l t a n c h o r a g e s .
d A l w a y s f a s t e n y o u r s a f e t y b e l t p r o p e r l y b e f o r e d r i v i n g a n d k e e p i t f a s t e n e d w h e n e v e r t h e v e h i c l e is
moving.

Twisted safety belt
If it is difficult to pull the safety belt out of the belt guide, the belt may be twisted inside the side trim
because the belt retracted too quickly when it was taken off.
x Hold the safety belt tongue, slowly and carefully pull safety belt all the way out.
x Untwist the safety belt and slowly return the belt by hand.
If you cannot untwist the safety belt, wear it anyway. Make sure that the safety belt is twisted in a spot
where it does not come in direct contact with your body. Have the safety belt untwisted immediately by
an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Lockable safety belt
The retractors for the rear seat safety belts and the front passenger safety belt have a switchable
locking feature for child restraints in addition to the emergency locking feature. Whenever a child
restraint is installed with a safety belt, the safety belt must be locked so that the safety belt webbing
cannot unreel. The switchable locking feature lets you lock the belt so that a child restraint can be
properly installed and, for example, so that it can't tip to the side when the vehicle goes around a
corner .
To see whether a safety belt is lockable, pull the safety belt all the way out of the safety belt retractor.
You should then hear a “clicking” sound as the belt winds back into the retractor reel. Test the
switchable locking feature by pulling on the belt. When the switchable locking feature is active, you
should no longer be able to pull the belt out of the retractor.
The locking feature must be deactivated when a vehicle occupant uses the safety belt.

WARNING
Improperly positioned safety belts can cause serious personal injury in an accident or a
sudden braking maneuver.
x Always make sure that all vehicle occupants are correctly restrained and stay in a correct
seating position whenever the vehicle is being used.
x Safety belts offer optimum protection only when the seat backrest is upright and belts are
correctly positioned on the body.
x A loose-fitting safety belt can cause serious injuries by shifting its position on your body
from the strong bones to more vulnerable soft tissue and cause serious injury.
x The shoulder belt portion of the safety belt must be positioned over the middle of the
occupant's shoulder and never across the neck or throat.
x The safety belt must lie flat and snug on the occupant's upper body.
x Never wear the shoulder part of the safety belt under your arm or otherwise out of
position.
x The lap portion of the safety belt must be positioned as low as possible across the pelvis
and never over the abdomen. Make sure the belt lies flat and snug against the pelvis. Pull on
the safety belt to tighten if necessary.
x Expectant mothers must always wear the lap portion of the safety belt as low as possible
across the pelvis and below the rounding of the abdomen.
x Do not twist the belt when attaching it. If you cannot untwist a twisted safety belt, wear it
anyway, but make sure the twisted part is not in contact with your body. Have the problem
corrected right away by an authorized Volkswagen dealer or authorized Volkswagen Service
Facility.
x Never hold the safety belt away from your body with your hand.
x Never wear belts over rigid or breakable objects, such as eyeglasses, pens or keys.
x Never modify the position of the belt using comfort clips, loops or similar devices.
If you have a physical impairment or condition that prevents you from sitting properly on the seat
with the safety belt properly fastened, special modifications to your vehicle may be necessary. Contact
your authorized Volkswagen dealer or authorized Volkswagen Service Facility or call the Volkswagen
Customer CARE Center at 1-800-822-8987 for information about possible modifications to your
vehicle.

Heed all safety regulations if the vehicle or individual components of the system have to be
scrapped. Your authorized Volkswagen dealer and authorized Volkswagen Service Facility are
familiar with these regulations
Service and disposal of belt pretensioners

Undeployed airbag modules and safety belt pretensioners are classified as Perchlorate
Material. Special handling may apply – see http://www.dtsc.ca.gov/hazardouswaste/perchlorate.
Obey all applicable legal requirements regarding handling and disposal of the vehicle or parts of its
restraint system, including airbag modules and safety belts with pretensioners. Authorized
Volkswagen dealers and authorized Volkswagen Service Facilities are familiar with the requirements,
and we recommend that you have them perform this service for you.