2013 VOLKSWAGEN JETTA HYBRID service

WARNING
Poor visibility increases the risk of collisions and other accidents that cause serious
personal injuries.
x Always make sure all windows are clear of ice, snow and condensation for good visibility
to the front, sides, and rear.
x Maximum heating output and defrosting performance are not possible until the engine has
reached operating temperature. Wait until you have good visibility before driving off.
x Always make sure you know how to properly use the heating and ventilation systems as
well as the rear window defroster that you will need for good visibility.
x Never use air recirculation for long periods of time. When the air conditioner is off and
recirculation mode is on, condensation can quickly form on the windows and greatly reduce
visibility.
x Always switch off recirculation mode when it is not needed.
WARNING
Stale air causes driver fatigue and reduces driver alertness, which can cause accidents,
collisions and serious personal injury.
x Never switch off the fan for a long period of time and never use air recirculation for a long
period of time because no fresh air will enter the passenger compartment.
NOTICE
x If you think the air conditioner is not working properly or may be damaged, switch it off to
help prevent more damage. Have the air conditioner checked by an authorized Volkswagen
dealer or authorized Volkswagen Service Facility.
x Air conditioner repair requires specialized knowledge and special tools. Volkswagen
recommends that you see an authorized Volkswagen dealer or an authorized Volkswagen
Service Facility.
x Do not smoke when air recirculation is switched on. Smoke drawn into the ventilation
system can leave residue on the evaporator and on the dust and pollen active carbon filter,
resulting in permanent odors whenever the air conditioner is switched on.
If the air conditioner is switched off, the fresh outside air will not be dehumidified. To help keep
the windows from fogging over, Volkswagen recommends leaving the air conditioner (compressor)
switched on. Press the !

WARNING
Even if empty, portable fuel containers can leak and cause a fire and serious personal
injuries, especially in a crash.
x For your safety, we strongly recommend that you do not travel with a portable fuel
container in your vehicle.
x If, under exceptional circumstances, you must transport a portable fuel container, please
observe the following:
– Never fill a portable fuel container while it is anywhere in or on the vehicle (for
example, in the luggage compartment or on top of the luggage compartment lid). Static
electricity can build up while filling and can ignite fuel vapors, causing a fire.
– Always place a portable fuel container on the ground before filling. Never spill fuel
inside the vehicle or luggage compartment. Fuel vapors are highly flammable.
– Always keep the filler nozzle completely inside the portable container before and
during filling.
– If filling a portable container made of metal, the filler nozzle must always be in contact
with the container. This will help prevent static electricity from discharging and causing a
fire.
– Always observe local and state or provincial laws about the use, storage, and
transportation of portable fuel containers.
– Make certain that the portable fuel container meets industry standards, such as
ANSI/ASTM F852-86.
NOTICE
x Remove fuel spills from the vehicle immediately to help prevent damage to the paint, tires,
and wheel housings.
x Refueling with gasoline when your vehicle has a diesel engine or refueling with diesel fuel
when your vehicle has a gasoline engine can cause very serious and expensive engine and
fuel system damage that is not covered by any Volkswagen Limited Warranty.
x If you put any amount of incorrect fuel in the fuel tank, do not start the engine under any
circumstances. Immediately contact the nearest authorized Volkswagen dealer or authorized
Volkswagen Service Facility for assistance. These fuels contain substances that can severely
damage the fuel system and the engine if the engine is started.
NOTICE
If the fuel tank venting system malfunctions and the fuel tank cannot be properly vented before
refueling:
x Gasoline fumes can escape from the fuel filler neck, resulting in temporary odors.
x The fuel nozzle may shut off during refueling and it will take longer to refuel the vehicle.
Only in this situation can you continue to carefully refuel your vehicle after the fuel nozzle
shuts off.
x See your Authorized Volkswagen dealer or authorized Volkswagen Service Facility to have
your vehicle checked.
Fuels can pollute the environment. Spilled fuel must be collected and disposed of properly,
following all applicable environmental regulations.

There is no emergency release for the fuel filler flap. Contact an authorized Volkswagen dealer or
an authorized Volkswagen Service Facility for assistance.
Indicator lights and fuel gauge

Fig. 127 In the instrument cluster: Fuel gauge.

Display text Proper response
Press button again to
refuel!

Fuel filler cap not properly closed ò
If the indicator light ò comes on or you see a text message in the instrument cluster display indicating
that the fuel filler cap is not properly closed, stop the vehicle in a safe place and switch off the engine
and the ignition.
Open the fuel filler flap and take the fuel filler cap off the filler neck. Then put the fuel filler cap back on
the filler neck and screw it on clockwise until you clearly hear a clicking sound. Close the fuel filler flap.
After switching on the ignition, the indicator light ò may stay on or the text message may still appear in
the instrument cluster display, even if the fuel filler cap is now properly closed. This is normal and no
reason to take your vehicle in for service.
If, however, the malfunction indicator light x also comes on, drive to your nearest authorized
Volkswagen dealer or authorized Volkswagen Service Facility and have the fuel system and the
engine checked.
WARNING
Driving with a fuel tank that is almost empty can lead to stalling in traffic, a collision, and
serious personal injuries.
x When the fuel tank is almost empty, fuel supply to the engine can be interrupted,
especially when driving over bumps, across slopes, and up and down hills.
x Steering and braking assistance as well as ESC and related systems will not work if the
engine “sputters” or stalls due to lack of fuel.
x Always refuel when the tank is 1/4 full to reduce the risk of running out of fuel and stalling
in traffic.
NOTICE
x Failure to heed warning lights or text WARNINGS can result in vehicle damage.
x Never drive until the fuel tank is completely empty. The irregular fuel supply can cause the
engine to misfire. This allows unburned fuel to get into the exhaust system and damage the
catalytic converter.
NOTICE
If the fuel tank venting system malfunctions and the fuel tank cannot be properly vented before
refueling:
x Gasoline fumes can escape from the fuel filler neck, resulting in temporary odors.
x The fuel nozzle may shut off during refueling and it will take longer to refuel the vehicle.
Only in this situation can you continue to carefully refuel your vehicle after the fuel nozzle
shuts off.
x See your Authorized Volkswagen dealer or authorized Volkswagen Service Facility to have
your vehicle checked.
The small arrow next to the gas pump symbol in the fuel gauge shows the side of the vehicle with
the fuel filler flap.

If quality gasoline with additives that do not contain metal is not available or engine malfunctions
occur, you should add the required additives while refueling ⇒ .
Not all gasoline additives are effective. Using the wrong additives can cause significant and expensive
damage to the engine and the catalytic converter. Never use additives that contain metal. Please note
that metal can be included in some aftermarket gasoline additives that are available to be added to
gasoline during or after refueling to help improve knock resistance or increase the octane rating.
Volkswagen recommends using only additives approved by Volkswagen. Appropriate additives as well
as instructions on how to use them are available from your authorized Volkswagen dealer or
authorized Volkswagen Service Facility. Do not add any other gasoline additives.
NOTICE
You can damage the engine by using incorrect additives.
x Using incorrect gasoline additives can cause extensive engine damage as well as damage
to the catalytic converter.
x If you must fuel your vehicle with gasoline whose octane rating is too low, only drive with
the engine speed in the middle of the rpm range and with low engine load. Avoid high rpm and
heavy engine load. Otherwise, the engine could be damaged. Refuel your vehicle with gasoline
with the required octane rating as soon as possible.
x Do not use fuel that is labeled at the pump as containing metal. Lead replacement fuel
contains high concentrations of metallic additives. Engine damage could result.
x Fueling your vehicle just one time with leaded fuel or fuel that contains other metallic
additives can affect the performance of the catalytic converter and cause extensive damage to
it.

DANGER
The vehicle's high-voltage electrical system and high-voltage battery are dangerous and can
cause burns, other serious personal injuries, electrocution, and death.
x Always assume that high-voltage battery and parts of the high-voltage system are fully
charged and energized.
x Never touch or let jewelry or other metal objects contact high-voltage cables or the high-
voltage battery and battery poles, especially if the cables, battery, and battery poles have
been damaged in any way.
x Never do any work yourself on the high-voltage electrical system, the orange-colored
high-voltage wiring, or on the high-voltage battery.
x Never open, service, repair, or disconnect any part of the hybrid electrical system.
x Never damage the orange-colored high-voltage cables. Never remove them and never
disconnect them from the high-voltage electrical system.
x Never open or remove the orange-colored cover on the high-voltage battery.
x Always have work on the hybrid electrical system and systems that could be indirectly
affected by it done by qualified, trained technicians who have the know-how, experience,
documentation, and tools to do the work safely.
x All work on the high-voltage electrical system and the high-voltage battery must be done
in compliance with Volkswagen standards and guidelines.
x Vehicle keys must be safely stored a safe distance from vehicle so that the ignition cannot
be switched on and energize the electrical system.
x Gases vented or released from the high-voltage battery vapors are potentially poisonous
and can burn.
x Physical damage to the vehicle or the high-voltage battery can result in immediate or
delayed release of poisonous gases that can also cause a fire.
x Always avoid contact with leaking fluids and gases escaping from the battery, particularly
one that has been damaged.
x Always tell emergency responders that the vehicle has a high-voltage battery.
WARNING
Unintended vehicle movement during maintenance work can cause serious personal injuries.
x Never work under the vehicle unless you have safely secured the vehicle from moving. If
you must work under the vehicle with the wheels on the ground, always make sure that the
vehicle is on level ground, that all 4 wheels are chocked to keep them from moving, and that
the key is not in the ignition.
x If you must work under a vehicle raised on a floor jack, always make sure that the vehicle
is safely supported on safety stands intended for that purpose that are strong enough to
support the weight of the vehicle. The jack supplied with the vehicle is not strong enough for
this purpose and can collapse causing serious personal injury.

WARNING
The engine compartment of any motor vehicle is a potentially dangerous area and can cause
serious personal injury.
x Always use extreme caution when doing any work in the engine compartment. Always
follow commonly accepted safety practices and use common sense. Never risk personal
injury.
x Never perform any work in the engine compartment unless you know exactly how to carry
out the job and have the correct technical information and the correct tools.
x If you are uncertain about what to do, have the work performed by an authorized
Volkswagen dealer, an authorized Volkswagen Service Facility, or another qualified
workshop. Serious personal injury may result from improperly performed work.
x We strongly recommend that you always have HID – High Intensity Discharge (Xenon)
headlights and H7 bulbs replaced by a qualified technician. Serious personal injury may
result from improperly performed work.
x Never open or close the engine hood if steam or coolant is escaping. Hot steam or coolant
can cause serious burns. Always wait until you no longer see or hear steam or coolant
escaping from the engine.
x Always let the engine cool down completely before carefully opening the hood.
x Hot parts of the engine and the exhaust system will burn skin on contact.
x When the engine has cooled down and you are ready to open the hood:
– Firmly apply the parking brake and shift the transmission into Park (P).
– Take the vehicle key out of the ignition.
– On vehicles with Keyless Access, make sure that the remote control vehicle key is out
of range of the vehicle and that the vehicle cannot be started by depressing the starter
button .
– Always keep children and others away from the engine compartment and never leave
them unsupervised.
x The engine coolant system is under pressure when the engine is hot. Never unscrew the
coolant expansion tank cap when the engine is hot. Hot coolant can spray out and cause
severe burns and other serious injuries.
– Turn the cap slowly and very carefully in a counterclockwise direction while applying
light downward pressure on the top of the cap.
– Always protect your face, hands, and arms from hot escaping coolant or steam by
covering the cap with a large, thick rag.
x Never spill fluids on the engine or exhaust system when refilling. Spilling fluids onto hot
parts of the engine or exhaust system can cause a fire.
WARNING
High voltage systems in the engine compartment can cause electrical shocks or even
electrocution, severe burns, other serious injuries, and even death!
x Never short-circuit the electrical system. Be especially careful when using jumper cables.
The vehicle's battery could explode!
x To reduce the risk of electrical shock and personal injury while the engine is running or
being started:
– Never touch ignition cables. Never touch other components of the high voltage
electronic ignition system.
– Never touch the wiring of the HID – High Intensity Discharge (Xenon) headlights.
x Read and heed the important information and warnings on cleaning the engine
compartment or! Bookmark not defined., Cleaning the engine compartment

WARNING
Moving parts in the engine compartment can cause serious personal injury on contact.
x Never reach into the area around or touch the radiator fan. Contact with the blades can
cause serious personal injury. Always remember that the radiator fan is temperature-
controlled and can come on suddenly even when the engine has been switched off for a while
and the key has been removed from the ignition.
x If you have to perform a check or repair when the engine is running, there are more risks
from the rotating parts, such as the drive belts, alternator, radiator fan, etc., and from the
high-voltage ignition system. Always use extreme care.
– Always make sure that jewelry, loose clothing and long hair do not get caught in
rotating engine parts. Before starting any work remove your jewelry, take off your necktie,
tie back and cover your hair, and do not wear clothing that can hang down and get caught
in moving engine parts.
– Always use extreme caution if the accelerator pedal has to be depressed to perform a
check. The vehicle will start to move even if the parking brake is on.
x Never leave any objects in the engine compartment, for example cleaning rags and tools.
Objects left behind can cause malfunctions, engine damage, and even fires.
WARNING
Operating fluids and some materials in the engine compartment can catch fire easily, causing
burns and other serious personal injuries!
x Never smoke near the engine compartment.
x Never work next to open flames or sparks.
x Never pour or spill operating fluids or other flammable liquids on the engine. These fluids
can ignite on hot engine parts and cause injuries.
x If work on the fuel system or the electrical system is necessary:
– Always disconnect the 12 Volt vehicle battery. Make sure the vehicle is unlocked when
you disconnect the battery, or the alarm will go off. Never touch the electrical wiring of the
ignition system.
– Never work near heaters, water heaters, or other open flames.
x Always have a functional, approved fire extinguisher nearby.
NOTICE
When changing or topping off fluids, make sure that you pour the fluids into the correct
reservoirs. Adding the wrong type of operating fluids will cause serious malfunctions and
engine damage.
Fluid leaks and spills are harmful to the environment. Regularly check the ground underneath
your vehicle for this reason. If you find spots of oil or other fluids, have your vehicle checked by your
authorized Volkswagen dealer or authorized Volkswagen Service Facility. Dispose of leaked operating
fluids properly.
Warning light