2013 VOLKSWAGEN JETTA HYBRID service

NOTICE
x Never “ride” the brakes by keeping your foot on the brake pedal when you do not want to
brake. Constant pressure on the brake pedal can make the brakes overheat. Riding the brakes
will substantially reduce braking performance, increase stopping distance, and can cause
complete brake system failure.
x Before driving downhill, especially on hills that are long or steep, always reduce speed and
shift into lower gear (manual or automatic transmission). This will let the vehicle use engine
braking and reduce the load on the brakes. Otherwise, the brake system could overheat and
possibly fail. Only use the brakes when you need them to slow the vehicle down more or to
stop.
When the front brakes are serviced, you should have the rear brake pads inspected at the same
time. The wear of all brake pads should be visually checked regularly. The best way to check for brake
pad wear is to have your authorized Volkswagen dealer or authorized Volkswagen Service Facility
visually inspect the pads through the openings in the wheel rims or from underneath the vehicle. If
necessary, the wheels can be taken off for a more thorough inspection.
Braking assistance systems

Changing brake fluid
Brake fluid must be changed according to the service schedule in your ⇒ Booklet Warranty and
Maintenance. Have the brake fluid checked by an authorized Volkswagen dealer or an authorized
Volkswagen Service Facility. Refill only with new brake fluid that meets the standards listed above.
WARNING
Brake failure and reduced brake performance can be caused by not having enough brake
fluid in the reservoir or by old or incorrect brake fluid.
x Check the brake system and brake fluid level regularly.
x Always change the brake fluid according to the service schedule in your
⇒ Booklet Warranty and Maintenance.
x Hard braking with old brake fluid may cause vapor lock. Vapor lock reduces braking
performance, increases stopping distances and can even cause total brake failure.
x Always make sure that only the correct brake fluid is used. Only use brake fluid that
expressly conforms to VW Standard 501 14 or, if it is not available, only use a high-quality
brake fluid that conforms to U.S. Standard FMVSS 116 DOT 4 requirements.
x Using another brake fluid, or one that is not of high quality, can impair the function of the
brake system and reduce its effectiveness. If the container does not say that the brake fluid
complies with VW Standard 501 14, or U.S. Standard FMVSS 116 DOT 4, do not use it.
x The brake fluid must be new.
WARNING
Brake fluid is poisonous.
x To reduce the risk of poisoning, never use food, beverage or other non-original containers
to store brake fluid. Someone might be misled by the original label on the container, or by the
shape of the container, and drink the brake fluid. This could occur even if you relabel the
container as “brake fluid.”
x Only store brake fluid in the closed, original container and keep it out of the reach of
children.
NOTICE
Brake fluid will damage vehicle paint, plastic parts, and tires. Wipe any brake fluid off vehicle
paint and other vehicle parts immediately.
Brake fluid can pollute the environment. Brake fluid that has leaked out must be collected and
disposed of properly, following all applicable environmental regulations.

DANGER
The vehicle's high-voltage electrical system and high-voltage battery are dangerous and can
cause burns, other serious personal injuries, electrocution, and death.
x Always assume that high-voltage battery and parts of the high-voltage system are fully
charged and energized.
x Never touch or let jewelry or other metal objects contact high-voltage cables or the high-
voltage battery and battery poles, especially if the cables, battery, and battery poles have
been damaged in any way.
x Never do any work yourself on the high-voltage electrical system, the orange-colored
high-voltage wiring, or on the high-voltage battery.
x Never open, service, repair, or disconnect any part of the hybrid electrical system.
x Never damage the orange-colored high-voltage cables. Never remove them and never
disconnect them from the high-voltage electrical system.
x Never open or remove the orange-colored cover on the high-voltage battery.
x Always have work on the hybrid electrical system and systems that could be indirectly
affected by it done by qualified, trained technicians who have the know-how, experience,
documentation, and tools to do the work safely.
x All work on the high-voltage electrical system and the high-voltage battery must be done
in compliance with Volkswagen standards and guidelines.
x Vehicle keys must be safely stored a safe distance from vehicle so that the ignition cannot
be switched on and energize the electrical system.
x Gases vented or released from the high-voltage battery vapors are potentially poisonous
and can burn.
x Physical damage to the vehicle or the high-voltage battery can result in immediate or
delayed release of poisonous gases that can also cause a fire.
x Always avoid contact with leaking fluids and gases escaping from the battery, particularly
one that has been damaged.
x Always tell emergency responders that the vehicle has a high-voltage battery.
WARNING
Driver distraction causes accidents and serious personal injury. Using the instrument cluster
or accessing Infotainment System menus while driving can take your attention off the road
and cause accidents.
x To help reduce the risk of accidents and injuries, never change settings in the instrument
cluster display or use Infotainment System functions unless the vehicle is standing still.

Warning messages
When the ignition is switched on, several warning and indicator lights come on briefly for a function
check. They go out after a few seconds.
Warning lights and text messages are shown in the instrument cluster display. Acoustic warnings may
also sound at the same time.

Lights up Warnings in the instrument cluster
display ⇒  Proper response
∋ Error: Hybrid system
Park vehicle!
Stop the vehicle in a safe place as soon as
it is safe to do so.
*∋ Error: Hybrid system
Contact dealer now!
See an authorized Volkswagen dealer or an
authorized Volkswagen Service Facility.
*∋ Hybrid system:
Vehicle still ready to drive.
–
Hybrid system currently
not available.
Never leave the vehicle parked in the ready
position. Remove the remote control vehicle
key out of the ignition or, for vehicles with
Keyless Access, press the starter button.
Restart engine! Start the engine with the ignition switch or
starter button.
Hybrid battery charging
...Leave engine running!
While this message appears, do not stop
the engine.

Warning when leaving the vehicle
Switch off the ignition before leaving the vehicle unattended . In certain situations, a message
Ignition on appears in the instrument cluster display as you are leaving the vehicle. This message
warns you that the vehicle's electric drive is still enabled and that the combustion engine might start
automatically.
Always switch the ignition off, remove the key, and take it with you when leaving the vehicle ⇒ . As
a reminder to do so, the combustion engine may start automatically under the following conditions:
x The ignition is switched ON.
x AND: Electrical drive is functional (Ready).
x AND: The transmission is in Park (P) or Neutral (N).
x AND: The driver safety belt is not fastened OR The driver door is open.
The message in the instrument cluster display also reminds you to switch the ignition off. In addition,
always be sure to apply the parking brake, remove the key, and take it with you when leaving the
vehicle.
WARNING
A parked vehicle that is not properly parked can roll away and cause accidents or severe
injuries. When leaving the vehicle, always move the selector lever into Park (P) and engage
the parking brake.

NOTICE
x Failure to heed warning lights or text WARNINGS can result in vehicle damage.
x If the 12 Volt battery is disconnected or dead or has been replaced, there is a possibility that
the combustion engine will not automatically switch off when the vehicle is powered by the
electric motor. If this situation persists for several days, take the vehicle to an authorized
Volkswagen dealer or an authorized Volkswagen Service Facility that is qualified to do work on
hybrid vehicles.
x Never transport water or other liquids or fluids in open containers, such as an aquarium. If
liquid is spilled in the luggage compartment, this can cause short circuits or damage the high-
voltage battery.
NOTICE
Never block or cover the cooling air vents for the high-voltage hybrid battery under the rear
seat. Blocking or covering these vents can damage the high-voltage battery.
NOTICE
If the vehicle is not used for a longer period, the high-voltage battery will run down. To keep
the high-voltage battery in good condition, the vehicle needs to be driven at least every 2
months for at least 30 minutes or 15 miles (20 km).
x If the high-voltage battery is dead, the gasoline engine will not start. Contact an authorized
Volkswagen dealer, an authorized Volkswagen Service Facility, or another qualified workshop
for assistance.
Special considerations for hybrid vehicles

Fig. 116 Warning label on high-voltage hybrid components (A). Warning label on covers which are over high-
voltage hybrid components (B).

In order to Operation
Deactivate display by driving
forward:
Drive forward faster than about 10 mph (15 km/h).

Special considerations

1) Do not use Rear Assist in the following situations:
– When an incorrect or unclear image is displayed, such as when there is poor visibility or the lens is
dirty.
– If the area behind the vehicle cannot be seen clearly or completely.
– If the rear of the vehicle is heavily loaded.
– When the luggage compartment lid is open.
– If the driver is not familiar with the system.
– If the position or angle of the camera has changed, such as after a rear-end collision. Have the
system checked by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.


2) Examples of optical distortion by the camera
The Rear Assist camera displays only two-dimensional images. Recesses and protruding objects on
the ground or protruding parts on other vehicles are difficult or impossible to identify due to the lack
of depth of field.
Objects or another vehicle may seem closer or farther away on the screen than they really are:
– When driving from a level surface onto an upward or downward slope.
– When driving up or down a slope onto a level surface.
– If the rear of the vehicle is heavily loaded.
– When approaching protruding objects. These objects can disappear from the field of view when
backing up.

Cleaning the camera lens
Keep the camera lens clean and free of snow and ice:
x Engage the parking brake.
x Switch on the ignition.
x Select the reverse gear.
x Wet the camera lens with a commercially available alcohol-based glass cleaner and clean with a
dry cloth ⇒ .
x Remove snow with a brush.
x Remove ice with deicer spray ⇒ .
NOTICE
x Never use abrasive cleaning agents to clean the camera lens.
x Never remove snow or ice on the camera lens with warm or hot water. This can damage the
camera lens.

Display
Different cruise control versions are available. The stored speed is shown in the instrument cluster
display on some equipment versions.
Status ⇒ fig. 122
(A) Cruise control temporarily deactivated. Stored speed in small numbers.
(B) System malfunction. See an authorized Volkswagen dealer or an authorized Volkswagen
Service Facility.
(C) Cruise control activated. No speed stored in memory.
(D) Cruise control is active. Stored speed in large numbers.
Indicator lights

Lights up Possible cause
% Cruise control is regulating the speed.
#25)3%

When the ignition is switched on, several warning and indicator lights come on briefly for a function
check. They go out after a few seconds.
WARNING
Failure to heed warning lights and instrument cluster text messages can cause the vehicle to
break down in traffic and result in a collision and serious personal injury.
x Never ignore warning lights or text WARNINGS.
x Always stop the vehicle as soon as it is safe to do so.
NOTICE
Failure to heed warning lights or text WARNINGS can result in vehicle damage.
Cruise control operation

Fig. 123 On the left side of the steering column: Cruise control buttons and switches.

WARNING
Incorrect tire pressures and/or underinflation can cause sudden tire failure, loss of control,
collision, serious personal injury or even death.
x When the warning symbol appears in the instrument cluster, stop and inspect the tires.
x Incorrect tire pressure and/or underinflation can cause increased tire wear and can affect
the handling of the vehicle and stopping ability.
x Incorrect tire pressures and/or underinflation can also lead to sudden tire failure,
including a blowout and sudden deflation, causing loss of vehicle control.
x The driver is responsible for the correct tire pressures for all tires on the vehicle. The
recommended tire pressure values are listed on a sticker inside the driver door .
x The TPMS can only work correctly when all tires on the vehicle are filled to the correct
cold tire inflation pressure.
x Using incorrect tire pressure values can cause accidents or other damage. Always inflate
the tires to the correct specified cold tire pressure values for the tires installed on the vehicle.
x Always maintain correct cold tire inflation pressure so that TPMS can do its job.
x Always inflate tires to the recommended and correct tire pressure before driving off.
x Driving with underinflated tires causes them to flex (bend) more, letting them get too hot,
resulting in tread separation, sudden tire failure, and loss of control.
x Excessive speed and/overloading can cause heat build-up, sudden tire failure and loss of
control.
x If the tire pressure is too low or too high, the tires will wear prematurely and the vehicle
will not handle well.
x If the tire is not “flat” and you do not have to change a wheel immediately, drive carefully
and at reduced speed to the nearest service station to check the tire pressure and add air as
required.
x When replacing tires or wheel rims on vehicles equipped with TPMS always read and heed
the information and all WARNINGS regarding , Tires and wheels.
x The Tire Pressure Monitoring System must be recalibrated using the SET button whenever
you remove and remount or change any wheel or tire on the vehicle, even if the reinstalled or
replacement wheels and tires are identical to those that were removed and even if the tire
pressure does not change or! Bookmark not defined..
WARNING
Improper use of the SET button can cause the TPMS to give false warnings or to give no
warning despite dangerously low tire pressure or! Bookmark not defined..
Underinflation increases fuel consumption and tire wear.
Do not rely solely on the Tire Pressure Monitoring System. Check your tires regularly to make
sure they are properly inflated and have no signs of damage, such as punctures, cuts, cracks, and
blisters. Remove any objects that become embedded in the tire tread but have not penetrated into the
body of tire itself.
When you take delivery of the vehicle, the Tire Pressure Monitoring System is calibrated for the
factory-recommended cold tire inflation pressure for the tires on your vehicle, as shown on the label
inside the driver door .
x The system must be recalibrated using the SET button whenever you remove and remount or
change any wheel or tire on the vehicle, even if the reinstalled or replacement wheels and tires are