2013 VOLKSWAGEN EOS service indicator

Depending on the vehicle model, different information may be shown in the instrument cluster display
⇒ fig. 11 (4), ⇒ fig. 12 (4).
x Warning and information texts
x Odometer displays
x Time
x Outside temperature
x Compass display
x Open door, engine hood, or luggage compartment lid ⇒ fig. 13.
x Selector lever position
x Multi-Function Indicator (MFI) and menus for different settings
x Service reminder display
x Alternative speed display (Settings menu)
Compass

Fig. 14 Compass zones.

x Towing
WARNING
Serious injury may result from driving when the CSC roof has not properly locked into place
or when the process of opening or closing the roof is incomplete.
x Never drive if the CSC roof is not either completely open or completely closed and locked
– unless you must move the vehicle to a safe place away from traffic. In this case:
– Do not drive any faster than a slow walk. Even at low speeds, air resistance can twist
or deform the roof or tear it off completely, endangering vehicle occupants and others.
NOTICE
x To help prevent damage, remove ice and snow from the CSC roof before opening it in winter
weather.
NOTICE
x Volkswagen advises against all unauthorized changes to the CSC roof controls or to the
way the roof opens and closes.
x Damage to the CSC roof system caused by changes to the CSC roof system controls will
not be covered by any Volkswagen Limited Warranty. The terms and conditions of your
Volkswagen Limited Warranties are in the ⇒ Booklet Warranty and Maintenance.
x The CSC roof has been designed to be opened and closed only when the vehicle is stopped.
As your vehicle was manufactured, the roof cannot be opened or closed when the vehicle is
being driven, for example, at low speeds. Roof operation even at low speeds can cause the
roof to be deformed and damaged because of the increased forces from wind resistance. Wind
resistance can also cause parts of the linkages and the hydraulic system to wear prematurely,
and could even cause parts of the roof to separate and fall into the vehicle or onto the roadway
or onto another vehicle.
x The CSC roof has been designed to open and close only when the lever on the center
console ⇒ fig. 32 is pulled/pushed and held in that position until the roof has opened / closed
completely. Releasing the lever stops roof movement. A chime sounds when the roof is
moving. As your vehicle was manufactured, the roof cannot be operated in a one-touch up or
down mode. The roof was designed this way for your safety and that of your passengers. One-
touch operation would make it possible for the driver to leave the vehicle unsupervised while
the roof, rear lid, and windows move into position. This would increase the risk of vehicle
damage and personal injury to bystanders, especially to children.
x If the way the CSC roof works on your vehicle has been changed from the way it was
manufactured, we urge you to have your authorized Volkswagen dealer or authorized
Volkswagen Service Facility change it back so that it will only open and close as originally
manufactured. Mechanical changes and changes to the vehicle software must be entered in the
⇒ Booklet Warranty and Maintenance.
Indicator light

Lights
up Possible cause Proper response
CSC roof is opening or closing. Wait until the CSC roof has fully opened or
fully closed.


Flashes Possible cause Proper response

The CSC roof opening or closing process
is not finished or there is a CSC roof
malfunction.
Check if the opening or closing process has
finished. If necessary, end the process using
the convertible top button 65, Opening and
closing the CSC roof
Check if all technical requirements are met. If
not, take the necessary steps to meet the
technical requirements , General information.
Check if there is a malfunction in the CSC
roof. If necessary, correct the malfunction or
have the system checked by your authorized
Volkswagen dealer or authorized Volkswagen
Service Facility 69, What to do when the
CSC roof stops or will not move.

Messages in the instrument cluster display
When the ignition is switched on, the indicator lights come on briefly for a function check. They go out
after a few seconds.

Display text Proper response
Trailer:
No convert. top
operation!
Unhitch trailer.
Close luggage compartment
cover!
Flip down the inside luggage compartment cover . Make sure
that it has locked into place.
Speed too high! Stop the vehicle at an appropriate spot. The CSC roof can only
be operated when the vehicle is not moving
Close trunk lid! Close the luggage compartment lid . The CSC roof can only be
operated when the luggage compartment lid is closed . Use
emergency procedure to close the open CSC roof if necessary
Obstacle in rear area! Remove any obstacles behind the vehicle or move the vehicle
forward so as to have enough room for the luggage
compartment lid to swing out.
Close sliding roof! Close the power sunroof. While doing so, make sure that it is
working properly. If necessary, see an authorized Volkswagen
dealer or authorized Volkswagen Service Facility.
Close side windows! Close the windows. Make sure the power windows are
operating properly. If necessary, see an authorized Volkswagen
dealer or authorized Volkswagen Service Facility.
Error:
convertible top
Service!
See an authorized Volkswagen dealer or authorized
Volkswagen Service Facility. The CSC roof will not go up or
down if a system component malfunctions.

Display text Proper response
Error:
Open convertible top!
Open the CSC roof
Error:
Close convertible top!
Close the CSC roof
Low voltage:
Please start engine!
The vehicle battery is drained to the point that it cannot provide
the power needed to completely open or close the CSC roof.
Start the engine, by jump-starting if necessary . Open or close
the CSC roof while the engine is running. Volkswagen
recommends taking a longer drive afterwards to recharge the
vehicle battery.
Temperature too high
Sliding roof! or
Temperature too high
Convertible top!
Wait for a short time until the hydraulic and electrical unit cool
down; they may have overheated. Opening and closing the
CSC roof with great frequency may cause the hydraulic and
electrical unit to overheat. Overload protection disables the roof
until the unit cools down.
Convertible top open The message and an acoustic signal confirm that the CSC roof
is completely open or closed. Convertible top closed
Convertible top not
functional.
Owners Manual!
Check the outside temperature shown in the instrument cluster
display. At temperatures below +5 °F (-15 °C) you can close
the CSC roof, but not open it.
Have the system checked by an authorized Volkswagen dealer
or an authorized Volkswagen Service Facility. There is a
malfunction in an ECU. It is not possible to open or close the
roof. Use emergency procedure to close an open CSC roof if
necessary

The instrument cluster displays and their arrangement may vary depending on the vehicle model
and engine. For displays without warning and information messages, malfunctions are only signaled
with indicator lights.
General information

Fig. 31 The CSC roof folds down into the luggage compartment when you open the roof (put the roof down).

WARNING
The Automatic Rollover Support System can cause serious injuries if persons or objects are
in the way when it deploys.
x Never use accessory seat covers or protective covers that block the rollover protection
deployment area.
x Every rear seat passenger must be properly seated on a seat of his or her own and must
stay in a proper seating position at all times.
x Always keep the area around the supports free of anything that could interfere with their
deployment or fly about and injure occupants when the supports deploy.
x Never take the covers off the Automatic Rollover Support System.
x Never attach a child seat, child restraints, straps, or anything else to the rollover
protection supports.
WARNING
If there is a system malfunction, the Automatic Rollover Support System may cause serious
injuries by not deploying properly, by not deploying at all, or by deploying unexpectedly.
x If a malfunction exists in the system, have it checked immediately by an authorized
Volkswagen dealer or an authorized Volkswagen Service Facility. A malfunction exists in the
system if the indicator light:
– does not come on when the ignition is turned on;
– does not go out about 5 seconds after you start the engine;
– goes out after switching on the ignition and then comes back on again;
– comes on or flickers when you are driving.
NOTICE
If deployed, the Automatic Rollover Support System can damage the CSC roof when opening
or closing the top.
x Do not open or close the CSC roof if the Automatic Rollover Support System has deployed.

Lights
up Possible cause Proper response

One or more driving lights not working or
Adaptive Front Lighting System (AFS)
malfunction.
Replace burned out bulb , or
If all light bulbs are OK, visit an authorized
Volkswagen dealer or authorized
Volkswagen Service Facility.

Fog lights switched on (indicator light on
the headlight switch or the instrument
cluster).





Left or right turn signal.
The indicator light blinks twice as fast if a
turn signal is not working on the vehicle or
the trailer.
Check the turn signals on the vehicle and
the trailer.

' Daytime running lights (DRL) on.
$2,

 High beams switched on or headlight
flashers in use.

When the ignition is switched on, several warning and indicator lights come on briefly for a function
check. They go out after a few seconds.
WARNING
Failure to heed warning lights and instrument cluster text messages can cause the vehicle to
break down in traffic and result in a collision and serious personal injury.
x Never ignore warning lights or text WARNINGS.
x Always stop the vehicle as soon as it is safe to do so.
x Whenever stalled or stopped for repair, move the vehicle a safe distance off the road, stop
the engine, turn on the emergency flashers, and use other warning devices to warn
approaching traffic.
x Never park the vehicle in areas where the hot catalytic converter and exhaust system can
come into contact with dry grass, brush, spilled fuel, oil, or other material that can catch fire.
x A broken down vehicle presents a high accident risk for itself and others. Switch on
emergency flashers and set up a warning triangle to warn oncoming traffic.
NOTICE
Failure to heed warning lights or text WARNINGS can result in vehicle damage.
High Intensity Discharge (HID) headlights provide bright, uniform lighting to help you see and be
seen. The light comes from an electric arc between two electrodes in the gas-filled bulb. Over time, the
electrodes can wear down and the gap between them will get wider. The HID lamp’s control unit then
increases the voltage to keep the arc’s brightness constant. However, the commonly called “Xenon”
bulbs will also ultimately burn out. Before they burn out, HID lamps can flicker. A message will then
appear in the MFI. This is your reminder to see an authorized Volkswagen dealer or an authorized
Volkswagen Service facility to check the headlights.

Emergency shift program
If all selector lever position indicators in the instrument cluster display are highlighted against a bright
background, there is a system malfunction. The automatic transmission and the DSG automatic
transmission will then operate in the emergency shift program. The emergency shift program lets you
drive the vehicle, but at a reduced speed and without being able to use all of the forward gears.
In some cases, vehicles with a DSG® Direct Shift Gearbox automatic transmission may not be able to
shift into reverse. It is then impossible to drive the vehicle backwards.
In any event, have the automatic transmission checked by an authorized Volkswagen dealer or
authorized Volkswagen Service Facility.
Overheating of Direct Shift Gearbox (DSG®) automatic transmission
The DSG® automatic transmission may overheat, for example, due to frequent starts, extended
“creeping,” or stop-and-go traffic. Overheating is indicated by the warning light Á and, if applicable, by
a text message in the instrument cluster. An additional warning chime may sound. Stop and let the
transmission cool down ⇒ .
The vehicle does not move forward or in reverse even though a drive position is selected
with the selector lever
If the vehicle does not move in the desired direction, the system may not have engaged the drive
position correctly. Press the brake pedal and select the drive position again.
If the vehicle still does not move in the desired direction, there is a system malfunction. See your
authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance to have the
system checked.
NOTICE
x As soon as you get any of these warnings about transmission overheating, you must either
park the vehicle in a safe place or drive faster than 12 mph (20 km/h).
x If the text message and acoustic warning repeat themselves every 10 seconds or so, you
must park the vehicle in a safe place as soon as you can safely do so and stop the engine. Let
the transmission cool down.
x To help prevent damage to the transmission, do not drive the vehicle again until the
acoustic warning has stopped. As long as the engine is overheated, avoid stop and start
driving and avoid low speeds (“walking pace”).

WARNING
Failure to heed warning lights and instrument cluster text messages can cause the vehicle to
break down in traffic and result in a collision and serious personal injury.
x Never ignore warning lights or text WARNINGS.
x Always stop the vehicle as soon as it is safe to do so.
WARNING
Driving with bad brakes can cause a collision and serious personal injury.
x If the brake warning light BRAKE or h does not go out, or comes on when driving, either the
brake fluid level in the reservoir is too low or there is a fault in the brake system. Stop the
vehicle as soon as you can do so safely and get expert assistance 202, Brake fluid.
x If the brake warning light BRAKE or h comes on at the same time as the ABS warning
light ABS or j, the ABS may not be working properly. This could cause the rear wheels to lock
up relatively quickly during braking. Rear wheel brake lock-up can cause loss of vehicle
control.
x If you believe the vehicle is safe to drive, drive slowly and very carefully to the nearest
authorized Volkswagen dealer, authorized Volkswagen Service Facility, or other qualified
workshop and have the brake system inspected. Avoid sudden hard braking and steering.
x If the ABS indicator light ABS or j does not go out, or if it comes on while driving, the ABS
system is not working properly. The vehicle can then be stopped only with the standard
brakes (without ABS). You will not have the protection ABS provides. Contact your
authorized Volkswagen dealer or an authorized Volkswagen Service Facility as soon as
possible.
x If the symbol BRAKE WEAR or i lights up in the instrument cluster display, whether alone or
together with a text message, immediately contact an authorized Volkswagen dealer or
authorized Volkswagen Service Facility to have the brake pads checked and, if necessary,
replaced.
NOTICE
Failure to heed warning lights or text WARNINGS can result in vehicle damage.
Parking brake

Fig. 125 Between the front seats: Parking brake.