2013 VOLKSWAGEN EOS remote control

Convenience
menu Function
Auto unlock
You can enable or disable Auto unlock. If Auto unlock is
enabled (box checked), it is triggered on vehicles without
Keyless Access by taking the key out of the ignition.
On Keyless Access vehicles, Auto unlock is triggered by
opening the driver door. Auto unlock works only if the
vehicle has been automatically locked after reaching a
speed of 10 mph (15 km/h) . It unlocks the doors that
would be unlocked if you pushed the unlock button on the
remote control vehicle key once.
Window op.

Off Manual unlocking/locking: No windows open or close when
the key is held in the unlocking or locking position .
All Manual unlocking/locking: All windows open or close when
the key is held in the unlocking or locking position.
Driver
Manual unlocking: The driver window opens when the key
is held in the unlocking position.
Manual locking: All windows close when the key is held in
the locking position.
Back The display switches back to the Convenience menu.
Mirror down Tilts passenger mirror down when backing up so you can see the curb
Mirror adjust

Individually Both outside mirrors are adjusted separately.
Both mirrors The front passenger outside mirror is adjusted at the same
time as the driver outside mirror.
Back The display switches back to the Convenience menu.
Factory
setting Resets the features in the Convenience submenu back to the factory settings.
Back The display returns to the Settings menu.

Lights & Vision submenu

Remote control vehicle keys

Fig. 18 Remote control vehicle key with panic button.

Canadian customers can contact an authorized Volkswagen dealer or Volkswagen Service Facility or
call the Volkswagen Canada Customer CARE Center at 1-800-822-8987.
NOTICE
The remote control vehicle keys contain electrical components. Protect them from damage,
moisture and rough handling.
Do not press the buttons on the remote control vehicle key unless you actually want to use the
function in question. Since terrain and conditions vary, pressing a button on the remote control vehicle
key when it is not necessary may unlock the vehicle or set off the panic alarm, even if you think you
are out of range.
Remote control vehicle key functions can be temporarily disrupted by interference from transmit-
ters near the vehicle that use the same frequency range (such as radio equipment or cellular phones).
Things between the remote control vehicle key and vehicle, bad weather, as well as a weak
battery can reduce the operating range.
If the remote control vehicle key buttons 45 or the power locking buttons 46 are pushed re-
peatedly in quick succession, the power locking system is switched off for a brief period to help keep it
from being overloaded. The vehicle is then unlocked for about 30 seconds. Unless a door or the
luggage compartment lid is opened in this span of time, the vehicle is automatically locked afterwards.
Mechanical key

Fig. 19 Mechanical key.

Indicator light in the remote control vehicle key

Fig. 20 Indicator light in the remote control vehicle key.

overloaded. The vehicle is then unlocked for about 30 seconds. Unless a door or the luggage
compartment lid is opened during this time, the vehicle is automatically locked afterwards.
Unlocking or locking the vehicle from the outside

Fig. 23 Remote control vehicle key with panic button.

All turn signals flash twice to confirm that the vehicle has been unlocked and once to confirm that it
has been locked.
If the vehicle was unlocked and within the next few seconds neither a door nor the luggage
compartment lid has been opened, the vehicle is automatically locked again.
Unlocking and opening doors (Keyless Entry)
x Grasp the door handle of the driver or front passenger door so that you touch the unlocking sensor
surface ⇒ fig. 26 (A).
x Open the door.
Closing and locking doors (Keyless Exit)
x Switch the ignition off.
x Close the driver door.
x Touch the sensor surface in the door handle on the driver or front passenger door (B). The vehicle
is locked. The door being locked must be closed.
Unlocking and locking the luggage compartment lid
If the vehicle is locked and a valid remote control vehicle key is within range ⇒ fig. 25 of the luggage
compartment lid, it unlocks automatically when opened.
Open and close the luggage compartment lid as you would a standard luggage compartment lid 51
The luggage compartment lid locks automatically when it is closed except in the following situations:
x The vehicle is completely unlocked.
x When an authorized remote control vehicle key is inside the vehicle.
Locking with a second vehicle key
If a remote control vehicle key is inside the passenger compartment, the vehicle can be locked from
the outside only if a second valid remote control vehicle key is within range.
When the vehicle is locked from the outside, the keyless go (starting) function of any keys left in the
passenger compartment will be deactivated. All other functions (remote central locking and unlocking
as well as emergency starting) remain active and unchanged.
A key that was inside the vehicle when it was locked from the outside is reactivated:
x by pressing a button on the deactivated key.
x by pressing a door handle sensor when the deactivated key is outside of the vehicle, but within
range.
x by starting the engine with the starter button.
Automatic deactivation of sensors
If the vehicle has not been unlocked or locked for a longer period of time, the proximity sensors in the
passenger door are automatically deactivated.
If a sensor on the door handle of a locked vehicle is activated too often, for instance by a bush or
hedge that rubs against the vehicle, the sensors in the door handle on that side of the vehicle are
switched off for a short time.
The door handle sensors become active again if one of the following events occurs:
x A short time has passed.
x OR: The vehicle is unlocked using the 0 button in the remote control vehicle key.
x OR: The luggage compartment lid is opened.
x OR: The vehicle is mechanically unlocked with the vehicle key.

Convenience features
The settings in the Settings – Convenience menu determine which doors open when the door
handle unlocking surface is grasped.
NOTICE
The door handle sensor surfaces can be activated by a strong stream of water or steam if a
valid vehicle key is within range of the vehicle.
The door may not open if the outside and inside door handles are used at the same time.
If the vehicle battery or the battery in the remote control vehicle key is weak or dead, it might not
be possible to unlock and lock the vehicle using Keyless Access. The vehicle can still be manually
locked or unlocked with the key bit
The driver message Key not in range appears in the instrument cluster display if there is no
remote control vehicle key inside the vehicle or if the system does not recognize the remote control
vehicle key. The key may not be recognized, for example, if it is covered by something that interferes
with the signal (such as a briefcase), or if the remote control vehicle key battery is weak. Electronic
devices such as cell phones can also interfere with the signal.
Dirt on the door handles that contains a lot of salt (especially in winter) can affect the way the
door handle sensors work. Cleaning the door handles can help with this problem .
If the automatic transmission is not in Park (P) position, the electronic steering column lock will
not lock and the vehicle will not lock via sensors in the front door handles or the remote control vehicle
key.
Anti-theft alarm system

Deactivating the alarm
Unlock the vehicle with the unlock button on the remote control vehicle key or switch on the ignition
with a valid vehicle key.
For vehicles with Keyless Access, the alarm can be deactivated by grasping one of the front door
handles when a valid vehicle key is in range or by holding the remote control vehicle key to the right of
the steering column trim and pressing the starter button
After the alarm has stopped and the vehicle is opened again in the same or a different area that
is protected by the alarm, the alarm is triggered again. For example, the alarm will sound again if the
luggage compartment lid is opened after one of the doors has been opened.
The anti-theft alarm system is not activated when the vehicle is locked with the power lock
switch W on the inside of the driver or front passenger doors.
If the driver door is mechanically unlocked using the vehicle key bit, only the driver door is
unlocked, but not the entire vehicle. Switching on the ignition deactivates the anti-theft alarm system
and activates the central locking button. To unlock the doors, use the central locking button or remote
control vehicle key.
If the vehicle battery is dead or weak, the anti-theft alarm system will not work properly.