2013 VOLKSWAGEN EOS park assist

Rear view

Fig. 3 Vehicle rear overview.
Key to fig. 3:
(1) Rear window
– Rear window defroster
(2) High-mounted brake light
(3) Taillights
(4) Luggage compartment lid
– Antenna in the luggage compartment lid
(5) License plate lights
(6) Park Distance Control sensors
(7) Threaded hole for the rear towing eye (behind cover)
(8) Rear license plate bracket
(9) Volkswagen Emblem. Area for:
– Luggage compartment release
– Rear Assist camera

Emergency shift program
If all selector lever position indicators in the instrument cluster display are highlighted against a bright
background, there is a system malfunction. The automatic transmission and the DSG automatic
transmission will then operate in the emergency shift program. The emergency shift program lets you
drive the vehicle, but at a reduced speed and without being able to use all of the forward gears.
In some cases, vehicles with a DSG® Direct Shift Gearbox automatic transmission may not be able to
shift into reverse. It is then impossible to drive the vehicle backwards.
In any event, have the automatic transmission checked by an authorized Volkswagen dealer or
authorized Volkswagen Service Facility.
Overheating of Direct Shift Gearbox (DSG®) automatic transmission
The DSG® automatic transmission may overheat, for example, due to frequent starts, extended
“creeping,” or stop-and-go traffic. Overheating is indicated by the warning light Á and, if applicable, by
a text message in the instrument cluster. An additional warning chime may sound. Stop and let the
transmission cool down ⇒ .
The vehicle does not move forward or in reverse even though a drive position is selected
with the selector lever
If the vehicle does not move in the desired direction, the system may not have engaged the drive
position correctly. Press the brake pedal and select the drive position again.
If the vehicle still does not move in the desired direction, there is a system malfunction. See your
authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance to have the
system checked.
NOTICE
x As soon as you get any of these warnings about transmission overheating, you must either
park the vehicle in a safe place or drive faster than 12 mph (20 km/h).
x If the text message and acoustic warning repeat themselves every 10 seconds or so, you
must park the vehicle in a safe place as soon as you can safely do so and stop the engine. Let
the transmission cool down.
x To help prevent damage to the transmission, do not drive the vehicle again until the
acoustic warning has stopped. As long as the engine is overheated, avoid stop and start
driving and avoid low speeds (“walking pace”).

WARNING
Failure to heed warning lights and instrument cluster text messages can cause the vehicle to
break down in traffic and result in a collision and serious personal injury.
x Never ignore warning lights or text WARNINGS.
x Always stop the vehicle as soon as it is safe to do so.
WARNING
Driving with bad brakes can cause a collision and serious personal injury.
x If the brake warning light BRAKE or h does not go out, or comes on when driving, either the
brake fluid level in the reservoir is too low or there is a fault in the brake system. Stop the
vehicle as soon as you can do so safely and get expert assistance 202, Brake fluid.
x If the brake warning light BRAKE or h comes on at the same time as the ABS warning
light ABS or j, the ABS may not be working properly. This could cause the rear wheels to lock
up relatively quickly during braking. Rear wheel brake lock-up can cause loss of vehicle
control.
x If you believe the vehicle is safe to drive, drive slowly and very carefully to the nearest
authorized Volkswagen dealer, authorized Volkswagen Service Facility, or other qualified
workshop and have the brake system inspected. Avoid sudden hard braking and steering.
x If the ABS indicator light ABS or j does not go out, or if it comes on while driving, the ABS
system is not working properly. The vehicle can then be stopped only with the standard
brakes (without ABS). You will not have the protection ABS provides. Contact your
authorized Volkswagen dealer or an authorized Volkswagen Service Facility as soon as
possible.
x If the symbol BRAKE WEAR or i lights up in the instrument cluster display, whether alone or
together with a text message, immediately contact an authorized Volkswagen dealer or
authorized Volkswagen Service Facility to have the brake pads checked and, if necessary,
replaced.
NOTICE
Failure to heed warning lights or text WARNINGS can result in vehicle damage.
Parking brake

Fig. 125 Between the front seats: Parking brake.

To help make it more difficult to steal your vehicle, you should always make sure the steering column
is locked before leaving the vehicle.
Electronic steering column lock
Vehicles with Keyless Access: The steering column is locked if the driver door is opened with the
ignition switched off. The vehicle must be standing still and the transmission must be in Park (P) on an
automatic transmission vehicle.
If the driver door is opened before the ignition is switched off, the electronic steering column lock is
activated only after the vehicle has been locked with the vehicle key or via the sensor in the door
handle.
Mechanical steering column lock
Vehicles without Keyless Access: The steering column is locked if the vehicle is stationary and the
vehicle key is removed from the ignition switch.

Engaging the steering column
lock
Disengaging the steering column
lock
Parking the vehicle Turn the steering wheel slightly to
take pressure off the steering
column lock.
Remove the vehicle key. Insert the vehicle key into the
ignition switch.
Turn the steering wheel slightly until
you hear the steering column lock
engage.
Hold the steering wheel in this
position and turn the ignition switch.

Power steering
Power steering automatically adjusts to driving speed, steering torque, and the steering angle of the
wheels. Power steering works only when the engine is running.
If power steering is reduced or lost completely, it will be much harder to steer and control the vehicle.
Counter-steering assistance
Counter-steering assistance is part of Electronic Stability Control (ESC). This feature makes it easier
for the driver to control the vehicle in difficult situations. For example, if you have to brake hard on a
surface that provides uneven traction, the vehicle could pull to the right or left. ESC detects this
situation and helps the driver counter-steer with additional steering power ⇒ .
WARNING
The counter-steering assistance in ESC can do no more than help the driver steer in difficult
situations. The driver must still control the vehicle. The vehicle does not steer by itself with
this feature!
NOTICE
If the ignition is off, the steering column lock will engage and the vehicle cannot be steered.
For this reason, you must leave the ignition on when going through an automatic car wash, for
example, so that the wheels will still steer.

WARNING
x Opening and closing the luggage compartment lid and the CSC roof can cause serious
injuries if someone gets in the way of moving parts. The rear lid assist system is no
substitute for careful and attentive driving. It is the driver's responsibility to make sure that
nobody is in the way when opening or closing the luggage compartment lid, particularly
when putting the CSC roof up or down.
x If the opening or closing process is interrupted or the hydraulic pump overheats, the CSC
roof will automatically lower itself into a balanced position after a while (may take up to
8 minutes).
NOTICE
x Things like trailer draw bars, thin rods, fences, trees, narrow painted vertical poles, posts,
or a luggage compartment lid that is opening may not be detected by the Park Distance Control
sensors and could damage the vehicle.
x If you continue driving closer to an object that the Park Distance Control has already
detected and reported, the object may disappear from the sensor range and may no longer be
detected. This is especially true for low or high objects. The system will no longer sound
warnings about these objects. Ignoring signals from the Park Distance Control system could
result in serious damage to the vehicle.
x The sensors in the bumper can be damaged or become misaligned in low speed impacts
and parking maneuvers. Damaged or misaligned sensors cannot accurately detect or report
objects that might be within range of the PDC system.
x To help make sure that the system works properly, always keep the sensors in the bumpers
clean and free of snow and ice; do not cover the sensors with stickers or other objects.
x When cleaning the sensors with power washers or steam cleaners, only spray the sensors
directly for a very short time, and always keep the washer nozzle at least 4 inches (10 cm) from
the sensors.
x Noise from rough roads, cobblestones, other vehicles and the surrounding area, for
example, can prevent the Park Distance Control system from accurately detecting and
reporting people and objects that may be within range of the system sensors.
NOTICE
x Rear lid assist does not detect obstacles above the rear bumper. For this reason, always
check to make sure there is enough room behind the vehicle before opening or closing the
CSC roof.
x When the CSC roof is opening or closing, the luggage compartment lid lowers and covers
the Park Distance Control sensors. The sensors cannot detect people or things that are moving
behind the vehicle within range of the luggage compartment lid or that were not there before
the lid began to descend.
x Rear lid assist only checks the area behind the vehicle for obstacles at the start of CSC roof
operation, when the roof is still completely closed or open. If roof operation is interrupted, the
area behind the vehicle will not be checked a second time when roof operation starts again.
x You can damage the vehicle if rear lid assist detects an obstacle and stops CSC roof
operation, and you continue to operate the switch to open or close the roof.
Volkswagen recommends practicing with the Park Distance Control system in a location or
parking space with no traffic in order to become familiar with the system and how it works.

Park Distance Control (PDC) with rear lid assist

Fig. 130 In the center console: Button to turn Park Distance Control on and off.

Fig. 131 Park Distance Control sensors.

x If the distance remains the same, the warning tone volume decreases after a few seconds. If a
continuous tone sounds, its volume remains the same.
x If the vehicle moves away from the obstacle, the beeping sound stops automatically. The beep
turns on again automatically if the vehicle approaches the obstacle again.
x For vehicles with automatic transmissions, there is no beeping when the transmission is in Park
(P).
x The volume of the audible signals can be adjusted by an authorized Volkswagen dealer or an
authorized Volkswagen Service Facility.
x Rear lid assist only works when the vehicle is not moving.
Rear lid assist during opening and closing the CSC roof
Before the CSC roof opens or closes, the rear lid assist system uses the PDC sensors to check that
there is enough room behind the vehicle for the rear lid to swing out past the rear bumper.
x If an obstacle is detected, roof operation stops. Unlike the Park Distance Control system, rear lid
assist has no acoustical alert signal. Remove any obstacles behind the vehicle or move the vehicle
forward so that there is enough room for the luggage compartment lid to swing out.
x If you operate the CSC roof lever again after roof has automatically stopped (because rear lid
assist has detected an obstacle), roof operation will start again after a few seconds. The CSC roof will
not stop again automatically if an obstacle is detected a second time. Instead, a warning will appear in
the instrument cluster display.
x Because the rear lid assist system uses the PDC sensors, its operation depends on whether or not
the PDC system is working properly. PDC is working properly if the warning chime sounds when you
shift into Reverse.
WARNING
Never rely completely on the PDC for information about people and objects that might be in
the way of the vehicle and could be struck by the vehicle causing serious personal injury.
x The PDC sensors have blind spots where they cannot detect people or objects.
x Always watch for people, especially small children and animals, because the sensors may
not always be able to detect them.
If there is a malfunction in the Park Distance Control, a brief continuous warning tone will sound
and the indicator light in the button will blink when you first switch the system on. Switch off the Park
Distance Control system with the button and have it immediately checked by an authorized
Volkswagen dealer or an authorized Volkswagen Service Facility.
Rear lid assist can be deactivated by an authorized Volkswagen dealership or authorized
Volkswagen Service Facility. If this is done, Park Distance Control still works and will give an acoustic
warning if the CSC roof is opened or closed while the vehicle is in Reverse. The signal sounds as
soon as the luggage compartment lid swings into the area scanned by the PDC sensors.

WARNING
Rear Assist technology cannot overcome the laws of physics and the limits of the system.
Careless or unintentional use of Rear Assist may result in accidents and severe injuries.
x Always adjust your speed and driving style to road, traffic, weather, and visibility
conditions.
x Always keep an eye on the parking direction and the vehicle surroundings. The front of
the vehicle swings out more than the rear of the vehicle.
x Never pay so much attention to the graphics shown on the screen that you fail to notice
what is going on around you.
x Always watch for people, especially small children, animals, and objects, because the
camera may not always be able to detect them.
x The system may not be able to clearly show everything behind the vehicle.
x Use Rear Assist only when the luggage compartment lid is completely closed.
NOTICE
x The camera shows only two-dimensional images on the screen. Due to the lack of depth of
field, it may be difficult or impossible to identify protruding objects or recesses in the road, for
example.
x Things like thin rods, fences, posts, and trees may not be detected by the camera and could
damage the vehicle.
Operation instructions

Fig. 132 In the luggage compartment lid: Location of the Rear Assist camera.