2013 VOLKSWAGEN EOS lock

x The pin-to-ball distance (B) from the center of the ball to the center of the hole for the securing pin
on the ball mount must be no more than 7 inches (178 mm).
x The ball diameter must be no more than 1 1/4 inches (32 mm).
A ball mount and ball combination that does not meet these specifications can damage your vehicle
and may even fail in use ⇒ .
Never install a “weight distributing” or “load equalizing” trailer hitch on your vehicle. The vehicle is not
designed for this kind of trailer hitch ⇒ .
WARNING
An improperly installed or unsuitable trailer hitch can cause the trailer to separate from the
towing vehicle and result in a major accident with serious personal injuries.
x Have any trailer hitch retrofit or other work on a trailer hitch done by a qualified workshop.
CAUTION
The ball mount sticks out behind the rear bumper and can cause injury to pedestrians and
cyclists.
x To reduce the risk of injury in rear-end collisions, and the risk to pedestrians and cyclists
when the vehicle is parked, always remove the ball carrier when you are not towing a trailer.
NOTICE
x Never use a ball larger than 1 1/4 inches (32 mm) on your vehicle. The vehicle was not
designed to tow heavier trailers with a receiver larger than the specified ball. The increased
loads can damage the attachment points for the trailer hitch.
x Never use an adapter to increase the size of the trailer hitch receiver from 1 1/4 inches
(32 mm) to 2 inches (50.8 mm) or more to tow a trailer that is heavier than the maximum
permissible trailer weight that your vehicle can tow.
x You can use an adapter if required for the proper installation of a bicycle rack or other
similar carrier as long as the maximum weight limits are observed. When using bicycle racks
or similar carriers, make sure that the rear lights are not blocked.
x Only use trailer hitches that are approved by the hitch manufacturer for your vehicle and
model.

Selector
lever
position
Designation Meaning ⇒ 
R Reverse The reverse gear is engaged.
Shift into Reverse only when the vehicle is not moving.
N Neutral Transmission is in Neutral position. No power is transmitted to
the wheels and no engine braking is available.
D Drive (standard
driving position)
All forward gears shift up and down automatically. The
transmission shifts as needed depending on engine load,
individual driving style, and vehicle speed.
S Sport Drive (Sport
driving position)
All forward gears automatically upshift later and downshift
earlier than in the D (Drive) position, to take full advantage of
the engine's power reserves. The transmission shifts as needed
depending on engine load, individual driving style, and vehicle
speed.

Automatic Shift Lock (ASL)
The Automatic Shift Lock (ASL) in Park (P) and Neutral (N) prevents drive positions from being
engaged inadvertently, which would cause the vehicle to move.
To release the ASL, depress and hold the brake pedal with the ignition switched on. Press the release
button on the selector lever at the same time.
The ASL is not engaged if the selector lever is moved quickly through Neutral (N) (e.g., when shifting
from Reverse (R) to Drive (D)). This makes it possible to “rock” the vehicle backwards and forwards if
it is stuck in snow or mud. The ASL engages automatically if the brake pedal is not depressed and the
lever is in Neutral (N) for more than about 1 second and the vehicle is traveling no faster than about
3 mph (5 km/h).
In rare cases, the ASL may not engage on vehicles with DSG® Direct Shift Gearbox. If this happens,
power to the drive wheels will be interrupted to prevent the vehicle from moving unexpectedly. The
green indicator light k will blink and a text message will be displayed. To engage the Automatic Shift
Lock (ASL):
x Depress and then release the brake pedal. Try to engage the ASL again.
WARNING
Moving the selector lever to the wrong position can cause loss of vehicle control, a collision,
and serious personal injury.
x Never accelerate when moving the selector lever.
x When the engine is running and a drive position is engaged, the vehicle will start to move
as soon as the brake pedal is released.
x Never shift into Reverse or Park when the vehicle is moving.

WARNING
Parking improperly can cause serious personal injury.
x Never remove the key from the ignition switch while the vehicle is moving or rolling to a
stop. The steering wheel will lock and you will not be able to steer or control the vehicle.
x Never park the vehicle where the hot exhaust system or catalytic converter could ignite
flammable materials, such as brush, leaves, dry grass, spilled fuel, etc.
x Always apply the parking brake when parking your vehicle.
x Improper use of the parking brake can seriously injure you and your passengers.
x Never use the parking brake to slow down the vehicle when it is moving, except in an
emergency. The stopping distance is much longer because only the rear wheels are braked.
Always use the foot brake to stop the vehicle.
x Never activate the throttle manually from the engine compartment when the engine is
running and the automatic transmission is in gear. The vehicle will start to move as soon as
the engine speed increases even if the parking brake is on.
x Never leave children or anyone who cannot help themselves behind in the vehicle. They
could release the parking brake and move the gear selector lever or gear shift, which could
cause the vehicle to start moving. This can lead to a crash and serious personal injuries.
x Always take the key with you when you leave the vehicle. The engine can be started and
vehicle systems such as the power windows can be operated, leading to serious personal
injury.
x Never leave children, disabled persons, or anyone who cannot help themselves in the
vehicle. The doors can be locked with the remote control vehicle key, trapping passengers in
the vehicle in an emergency. For example, depending on the time of year, people trapped in
the vehicle can be exposed to very high or very low temperatures.
x Heat build-up in the passenger and luggage compartment of a parked vehicle can result in
temperatures in the vehicle that are much higher than the outside temperatures, particularly
in summer. Temperatures can quickly reach levels that can cause unconsciousness and
death, particularly to small children.
NOTICE
x Always be careful when you park in areas with parking barriers or high curbs. These vary in
height and could damage your bumper and related parts if the front of your vehicle hits a
barrier or curb that is too high while you are getting into or out of a parking spot. To help
prevent damage, stop before the tires of your vehicle touch a parking barrier or curb.
x Always be careful when you enter a driveway or drive up or down steep ramps or over
curbs or other obstacles. Parts of the vehicle close to the ground may be damaged (such as
bumper covers, spoilers, and parts of the engine, suspension, and exhaust systems).
Warning and indicator lights

WARNING
Failure to heed warning lights and instrument cluster text messages can cause the vehicle to
break down in traffic and result in a collision and serious personal injury.
x Never ignore warning lights or text WARNINGS.
x Always stop the vehicle as soon as it is safe to do so.
WARNING
Driving with bad brakes can cause a collision and serious personal injury.
x If the brake warning light BRAKE or h does not go out, or comes on when driving, either the
brake fluid level in the reservoir is too low or there is a fault in the brake system. Stop the
vehicle as soon as you can do so safely and get expert assistance 202, Brake fluid.
x If the brake warning light BRAKE or h comes on at the same time as the ABS warning
light ABS or j, the ABS may not be working properly. This could cause the rear wheels to lock
up relatively quickly during braking. Rear wheel brake lock-up can cause loss of vehicle
control.
x If you believe the vehicle is safe to drive, drive slowly and very carefully to the nearest
authorized Volkswagen dealer, authorized Volkswagen Service Facility, or other qualified
workshop and have the brake system inspected. Avoid sudden hard braking and steering.
x If the ABS indicator light ABS or j does not go out, or if it comes on while driving, the ABS
system is not working properly. The vehicle can then be stopped only with the standard
brakes (without ABS). You will not have the protection ABS provides. Contact your
authorized Volkswagen dealer or an authorized Volkswagen Service Facility as soon as
possible.
x If the symbol BRAKE WEAR or i lights up in the instrument cluster display, whether alone or
together with a text message, immediately contact an authorized Volkswagen dealer or
authorized Volkswagen Service Facility to have the brake pads checked and, if necessary,
replaced.
NOTICE
Failure to heed warning lights or text WARNINGS can result in vehicle damage.
Parking brake

Fig. 125 Between the front seats: Parking brake.

x Lock the vehicle.
On hills
Before stopping the engine, turn the steering wheel so that, if the vehicle starts to roll, its front wheels
will roll into the curb:
x Facing downhill, turn the front wheels so that they point toward the curb.
x Facing uphill, turn the front wheels so that they point away from the curb.
WARNING
The vehicle exhaust system and the catalytic converter get very hot. They can cause fires and
serious personal injury.
x Never park where the hot exhaust system could ignite flammable materials, such as
brush, leaves, dry grass, spilled fuel, etc.
NOTICE
x Always be careful when you park in areas with parking barriers or high curbs. These vary in
height and could damage your bumper and related parts if the front of your vehicle hits a
barrier or curb that is too high while you are getting into or out of a parking spot. To help
prevent damage, stop before the tires of your vehicle touch a parking barrier or curb.
x Always be careful when you enter a driveway or drive up or down steep ramps or over
curbs or other obstacles. Parts of the vehicle close to the ground may be damaged (such as
bumper covers, spoilers, and parts of the engine, suspension, and exhaust systems).
About the brakes

inputs to help keep the vehicle going in the intended direction. If you are traveling at a speed that
causes you to run off the road before ESC can provide any assistance, you may not experience the
benefits of ESC.
ESC includes and/or works together with the ABS, BAS, ASR, EDL, and XDL systems (see below).
ESC is switched on all the time. In certain situations when you need less traction or additional traction
cannot be achieved, you can switch off ASR by pressing the m button ⇒ fig. 126. Be sure to switch
ASR on again when you no longer need less traction.
Anti-Lock Brake System (ABS)
ABS helps to keep the wheels from locking up and helps to maintain the driver's ability to steer and
control the vehicle. This means the vehicle is less likely to skid, even during hard braking:
x Push the brake pedal down hard and hold it there. Don't take your foot off the pedal or reduce the
force on the pedal!
x Do not “pump” the brake pedal or let up on it!
x Steer the vehicle while pushing down hard on the brake pedal.
x ABS stops working if you release or let up on the brake.
When ABS is doing its job, you will notice a slight vibration through the brake pedal and hear a
noise. ABS cannot shorten the stopping distance under all conditions. The stopping distance may
even be longer, for instance, when driving on gravel or on newly fallen snow covering an icy or
slippery surface.
Brake Assist (BAS)
The Brake Assist System can help to reduce stopping distances. If you press the brake pedal very
quickly, BAS detects an emergency situation. It then very quickly builds up full brake system pressure,
maximizing braking power and reducing the stopping distance. This way, ABS can be activated more
quickly and efficiently.
Do not reduce pressure on the brake pedal! BAS switches off automatically as soon as you release or
let up on the brake.
Anti-Slip Regulation (ASR)
ASR reduces engine power directed to spinning wheels and adjusts power to the road conditions.
Even under poor road conditions, ASR can make it easier to get moving, accelerate, and climb hills.
ASR can be switched on or off manually
Electronic Differential Lock (EDL and XDL)
EDL is applied during regular straight-line acceleration. EDL gently brakes a drive wheel that has lost
traction (spinning) and redirects the drive force to other drive wheels. In extreme cases, EDL
automatically switches off to keep the brake from overheating. As soon as the brake has cooled down,
EDL automatically switches on again.
XDL is an extension of the Electronic Differential Lock system. XDL does not react to drive wheel
slippage when driving straight ahead. Instead, XDL detects slippage of the inside front wheel during
fast cornering. XDL applies enough brake pressure to this wheel in order to stop the slippage. This
improves traction, which helps the vehicle stay on track.

Brake fluid specifications
Volkswagen has developed a special brake fluid that is optimized for the brake system in your
Volkswagen. Volkswagen recommends that you use brake fluid that expressly conforms to quality
standard VW Standard 501 14 for optimum performance of the brake system. Check the information
on the container for the brake fluid you want to use to make sure it meets the requirements for your
vehicle.
Brake fluid that complies with VW Standard 501 14 can be purchased from your authorized
Volkswagen dealer or authorized Volkswagen Service Facility.
If this special brake fluid is not available you may – under these circumstances – use another high-
quality brake fluid that complies with U.S. Federal Motor Vehicle Safety Standard (FMVSS) 116 DOT 4
⇒ .
Please note, however, that not all brake fluids that comply with U.S. Federal Motor Vehicle Safety
Standard FMVSS 116 DOT 4 have the same chemical composition. Some of these brake fluids can
contain chemicals that could, over time, degrade or damage internal parts of the vehicle’s brake
system.
Volkswagen therefore recommends that you use brake fluid that expressly complies with VW
Standard 501 14 for optimum brake system performance over the long term.
Brake fluid level
The fluid level in the transparent brake fluid reservoir must always be between the MIN and MAX
marking ⇒ .
On some vehicles, engine components block the view of the brake fluid reservoir and make it
impossible to see the brake fluid level. If you cannot clearly see the brake fluid level in the brake fluid
reservoir, please see an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
The brake fluid level drops slightly when the vehicle is being used as the brake pads wear and the
brakes are automatically adjusted.
Changing brake fluid
Brake fluid must be changed according to the service schedule in your ⇒ Booklet Warranty and
Maintenance. Have the brake fluid checked by an authorized Volkswagen dealer or an authorized
Volkswagen Service Facility. Refill only with new brake fluid that meets the standards listed above.
WARNING
Brake failure and reduced brake performance can be caused by not having enough brake
fluid in the reservoir or by old or incorrect brake fluid.
x Check the brake system and brake fluid level regularly.
x Always change the brake fluid according to the service schedule in your
⇒ Booklet Warranty and Maintenance.
x Hard braking with old brake fluid may cause vapor lock. Vapor lock reduces braking
performance, increases stopping distances and can even cause total brake failure.
x Always make sure that only the correct brake fluid is used. Only use brake fluid that
expressly conforms to VW Standard 501 14 or, if it is not available, only use a high-quality
brake fluid that conforms to U.S. Standard FMVSS 116 DOT 4 requirements.
x Using another brake fluid, or one that is not of high quality, can impair the function of the
brake system and reduce its effectiveness. If the container does not say that the brake fluid
complies with VW Standard 501 14, or U.S. Standard FMVSS 116 DOT 4, do not use it.
x The brake fluid must be new.

Lights
up Possible cause Proper response
D
Power steering assist is reduced.
Stop, restart the engine, and drive a short
distance. If the yellow warning light does not
come on again, you do not need to have the
steering system checked.
Otherwise, have the steering checked
immediately by an authorized Volkswagen
dealer or an authorized Volkswagen Service
Facility.
Vehicle battery was disconnected and
has been reconnected.
Drive a short distance at about 10–12 mph
(15–20 km/h).


Flashes Possible cause Proper response
D Electronic steering column lock
malfunction.