2013 VOLKSWAGEN EOS lock

WARNING
Improper or unsupervised unlocking or opening of the luggage compartment lid can cause
severe injuries. Never open the luggage compartment lid when someone is in the way.
x If a bicycle or luggage rack is installed on the luggage compartment lid, it may be hard to
see that the luggage compartment lid is unlatched. An unlatched luggage compartment lid
may open suddenly when the vehicle is moving.
NOTICE
Do not mount a luggage rack on the CSC roof or on or above the luggage compartment lid.
Doing so can interfere with operation of the CSC roof or damage it.
At temperatures below +32 °F (0 °C), the luggage compartment lid may be difficult to open after
you unlock it.
Closing the luggage compartment lid

Fig. 29 Opened luggage compartment lid: Recessed grip for closing.

x If the luggage compartment lid of a locked vehicle is unlocked with the q button on the remote
control vehicle key, it will lock again right after it is closed.
x A closed but unlocked luggage compartment lid automatically locks at speeds above about 5 mph
(10 km/h).
WARNING
Improper or unsupervised closing of the luggage compartment lid can cause severe injuries.
Never close the luggage compartment lid when someone is in the way.
x Never leave your vehicle unattended or let children play around your vehicle, especially
with the luggage compartment lid left open. A child could crawl into the vehicle and pull the
luggage compartment lid shut, becoming trapped and unable to get out. A closed vehicle can
become very hot or very cold depending on the season. Temperatures can quickly reach
levels that can cause unconsciousness or death, particularly to small children.
Make sure that the remote control vehicle key is not in the luggage compartment before closing
the luggage compartment lid.

For one-touch closing: Pull the switch for the window up briefly as far as it goes.
For one-touch opening: Press the switch for the window down briefly as far as it goes.
Stopping automatic movement: Pull/press the switch again.
Reactivating the one-touch feature
If the vehicle battery is disconnected or dead and the windows are not completely closed, the one-
touch feature will not work and must be reactivated:
x Close all windows and doors.
x Insert the vehicle key into the door lock and turn and hold the key for more than 2 seconds in the
direction of lockin, Manually unlocking and locking the driver door.
x Release the key and then again turn and hold it in locking direction for more than 2 seconds. The
one-touch feature is now reactivated.
The one-touch feature can be reactivated for one or more windows at the same time.
Convenience closing
The convenience closing feature lets you close the windows and the power sunroof as follows:
x Manual locking: lock the vehicle with the vehicle key bit in the driver door and keep the key turned
in the locking position to close all windows and the power sunroof
Convenience closing first closes the windows and then the power sunroof.
WARNING
Improper use of power windows can result in serious personal injury.
x Never let anyone get in the way of a power window when closing it.
x When locking the vehicle from the outside, make sure that no one, especially children,
remains in the vehicle when the CSC roof is closed. The windows will not open in case of an
emergency.
x Always take the key with you when you leave the vehicle. You can still use the power
windows for several minutes after the ignition is switched off as long as the driver or
passenger door has not been opened.
NOTICE
The windows must go down slightly when you unlock the vehicle. Otherwise the windows and
seals could be damaged when opening the doors.
If the power windows malfunction, the one-touch feature, as well as pinch protection may not
work properly. See an authorized Volkswagen dealer or authorized Volkswagen Service Facility right
away.

x Towing
WARNING
Serious injury may result from driving when the CSC roof has not properly locked into place
or when the process of opening or closing the roof is incomplete.
x Never drive if the CSC roof is not either completely open or completely closed and locked
– unless you must move the vehicle to a safe place away from traffic. In this case:
– Do not drive any faster than a slow walk. Even at low speeds, air resistance can twist
or deform the roof or tear it off completely, endangering vehicle occupants and others.
NOTICE
x To help prevent damage, remove ice and snow from the CSC roof before opening it in winter
weather.
NOTICE
x Volkswagen advises against all unauthorized changes to the CSC roof controls or to the
way the roof opens and closes.
x Damage to the CSC roof system caused by changes to the CSC roof system controls will
not be covered by any Volkswagen Limited Warranty. The terms and conditions of your
Volkswagen Limited Warranties are in the ⇒ Booklet Warranty and Maintenance.
x The CSC roof has been designed to be opened and closed only when the vehicle is stopped.
As your vehicle was manufactured, the roof cannot be opened or closed when the vehicle is
being driven, for example, at low speeds. Roof operation even at low speeds can cause the
roof to be deformed and damaged because of the increased forces from wind resistance. Wind
resistance can also cause parts of the linkages and the hydraulic system to wear prematurely,
and could even cause parts of the roof to separate and fall into the vehicle or onto the roadway
or onto another vehicle.
x The CSC roof has been designed to open and close only when the lever on the center
console ⇒ fig. 32 is pulled/pushed and held in that position until the roof has opened / closed
completely. Releasing the lever stops roof movement. A chime sounds when the roof is
moving. As your vehicle was manufactured, the roof cannot be operated in a one-touch up or
down mode. The roof was designed this way for your safety and that of your passengers. One-
touch operation would make it possible for the driver to leave the vehicle unsupervised while
the roof, rear lid, and windows move into position. This would increase the risk of vehicle
damage and personal injury to bystanders, especially to children.
x If the way the CSC roof works on your vehicle has been changed from the way it was
manufactured, we urge you to have your authorized Volkswagen dealer or authorized
Volkswagen Service Facility change it back so that it will only open and close as originally
manufactured. Mechanical changes and changes to the vehicle software must be entered in the
⇒ Booklet Warranty and Maintenance.
Indicator light

Lights
up Possible cause Proper response
CSC roof is opening or closing. Wait until the CSC roof has fully opened or
fully closed.


Flashes Possible cause Proper response

The CSC roof opening or closing process
is not finished or there is a CSC roof
malfunction.
Check if the opening or closing process has
finished. If necessary, end the process using
the convertible top button 65, Opening and
closing the CSC roof
Check if all technical requirements are met. If
not, take the necessary steps to meet the
technical requirements , General information.
Check if there is a malfunction in the CSC
roof. If necessary, correct the malfunction or
have the system checked by your authorized
Volkswagen dealer or authorized Volkswagen
Service Facility 69, What to do when the
CSC roof stops or will not move.

Messages in the instrument cluster display
When the ignition is switched on, the indicator lights come on briefly for a function check. They go out
after a few seconds.

Display text Proper response
Trailer:
No convert. top
operation!
Unhitch trailer.
Close luggage compartment
cover!
Flip down the inside luggage compartment cover . Make sure
that it has locked into place.
Speed too high! Stop the vehicle at an appropriate spot. The CSC roof can only
be operated when the vehicle is not moving
Close trunk lid! Close the luggage compartment lid . The CSC roof can only be
operated when the luggage compartment lid is closed . Use
emergency procedure to close the open CSC roof if necessary
Obstacle in rear area! Remove any obstacles behind the vehicle or move the vehicle
forward so as to have enough room for the luggage
compartment lid to swing out.
Close sliding roof! Close the power sunroof. While doing so, make sure that it is
working properly. If necessary, see an authorized Volkswagen
dealer or authorized Volkswagen Service Facility.
Close side windows! Close the windows. Make sure the power windows are
operating properly. If necessary, see an authorized Volkswagen
dealer or authorized Volkswagen Service Facility.
Error:
convertible top
Service!
See an authorized Volkswagen dealer or authorized
Volkswagen Service Facility. The CSC roof will not go up or
down if a system component malfunctions.

WARNING
Accidents and severe injuries can result if the CSC roof is opened or closed when someone
is in the way.
x Never open or close the CSC roof unless the vehicle is parked at a safe distance from
traffic.
x Do not open or close the CSC roof unless you have made sure that nobody is in the way
of the luggage compartment lid, the roof system, or other moving parts.
x Check to make sure that the closed CSC roof is securely latched.
x If CSC roof operation is interrupted, please note the following:
– The CSC roof may not stop moving immediately. Gravity may cause the CSC roof to
keep moving.
– Gradually (may take up to 8 minutes), the CSC roof will automatically lower itself into a
balanced position.
– The CSC roof is, however not latched in this position. Stop!
WARNING
If interruption of opening or closing process causes the roof to come to rest in its forward
position, the roof will not be latched.
x If you are unable to get the CSC roof to close “normally,” latch the roof using the
emergency closing procedure
x Watch for a message in the instrument cluster display indicating whether the roof has
been properly closed.
NOTICE
Frequent opening and closing of the CSC roof drains the vehicle battery. To help prevent the
battery from running down, you should keep the engine running if you need to open and close
the roof frequently.
NOTICE
If the CSC roof is open, rain could enter the vehicle and wet the interior, causing vehicle
damage.
x Always close the CSC roof and lock the doors and the luggage compartment before leaving
the vehicle.
NOTICE
The height of the vehicle changes when the CSC roof is moving. When there is not enough
room above the vehicle, for example in a garage, the CSC roof could hit something and be
damaged.
x Always make sure that there is enough room above the vehicle when opening or closing the
CSC roof.
If you park vehicle with the roof down, the passenger compartment can be damaged by rain or
snow, and it is also open to unauthorized persons. Volkswagen recommends closing the CSC roof

before you leave the vehicle. If you must leave things in the vehicle when the top is down, you should
lock them in the luggage compartment.
Wind blocker

Fig. 33 A. Push tabs (spacers) on wind blocker into slots. B. Align and engage the spring-loaded locking
bolts.

Fig. 34 Unfolding the wind blocker.

x Position the wind blocker horizontally against the rear seat backrest.
x Fold out both tabs on the back of the wind blocker and push them into the slots until they latch
⇒ fig. 33 A (inset).
x Pull the handle B in the direction of arrow (1) and then slide the locking bolt in the direction of
arrow (2) into the retainer.
x Press the wind blocker down gently in the center until it clicks into place.
x Repeat this process for the passenger side.
x Raise the top part of the wind blocker until it latches.
Removing the wind blocker
Reverse the above steps to remove the wind blocker.
WARNING
Installing or removing the wind blocker by the side of the road near moving traffic can cause
accidents and serious personal injuries.
x Always park the vehicle a safe distance from moving traffic when installing or removing
the wind blocker.
WARNING
Incorrect seating positions in the vehicle increase the risk of serious of fatal injuries in the
event of an accident or sudden driving and braking maneuvers.
x Never let anyone sit on the rear seats when the wind blocker is installed.
WARNING
Unsecured or improperly secured objects can cause severe injuries during sudden braking
maneuvers or if the vehicle is involved in an accident while driving.
x Never place unsecured objects underneath the wind blocker.
x Never use the wind blocker as a storage shelf. Items on the wind blocker can be thrown
around inside the vehicle by the wind and cause injuries.
x Never use the wind blocker to secure objects.
WARNING
Always make sure that hands, fingers, and other parts of the body are out of the way when
moving the wind blocker up or down, or when folding it together.
x Never fold the wind blocker upward while driving.
NOTICE
x When moving a front seat forward or back, make sure the backrest does not press against
the wind blocker. This can damage the wind blocker, especially its locking mechanism.
x Always put the wind blocker back in its pouch when not in use.
x Never put objects (luggage, grocery bags, etc.) on top of the wind blocker.