2013 VOLKSWAGEN EOS trailer

WARNING
Trailer loads that are not properly secured can shift when the vehicle is moving or braking
and suddenly change the way the vehicle handles, causing accidents and severe injuries.
x Always load the trailer properly.
x Always secure the load properly with suitable, undamaged straps that can be tightened so
that the load cannot shift.
Driving with a trailer

WARNING
Improper trailer towing can cause loss of vehicle control and serious personal injury.
x Driving with a trailer and carrying heavy or bulky items changes the way the vehicle
handles and increases the distance it needs to stop safely.
x Always watch what is happening up ahead and around you. Brake earlier than you would
if you were not towing a trailer.
x Always adapt your speed and driving to the heavier load and the weight distribution in the
vehicle. Take road, weather, traffic, and visibility conditions into account as well.
x Reduce your speed even more than you otherwise would when going downhill and under
unfavorable load, weather, or wind conditions.
x Drive especially carefully and accelerate gently. Always avoid sudden maneuvers and
hard braking.
x Be especially careful when passing other vehicles.
x Reduce speed immediately if the trailer shows even the slightest sign of swaying.
x Never try to stop the swaying by accelerating.
x Always obey speed limits. In some areas speed limits for vehicles towing trailers are lower
than for vehicles without trailers.
Ball mount

Fig. 102 Dimensions of the ball mount support.

x The pin-to-ball distance (B) from the center of the ball to the center of the hole for the securing pin
on the ball mount must be no more than 7 inches (178 mm).
x The ball diameter must be no more than 1 1/4 inches (32 mm).
A ball mount and ball combination that does not meet these specifications can damage your vehicle
and may even fail in use ⇒ .
Never install a “weight distributing” or “load equalizing” trailer hitch on your vehicle. The vehicle is not
designed for this kind of trailer hitch ⇒ .
WARNING
An improperly installed or unsuitable trailer hitch can cause the trailer to separate from the
towing vehicle and result in a major accident with serious personal injuries.
x Have any trailer hitch retrofit or other work on a trailer hitch done by a qualified workshop.
CAUTION
The ball mount sticks out behind the rear bumper and can cause injury to pedestrians and
cyclists.
x To reduce the risk of injury in rear-end collisions, and the risk to pedestrians and cyclists
when the vehicle is parked, always remove the ball carrier when you are not towing a trailer.
NOTICE
x Never use a ball larger than 1 1/4 inches (32 mm) on your vehicle. The vehicle was not
designed to tow heavier trailers with a receiver larger than the specified ball. The increased
loads can damage the attachment points for the trailer hitch.
x Never use an adapter to increase the size of the trailer hitch receiver from 1 1/4 inches
(32 mm) to 2 inches (50.8 mm) or more to tow a trailer that is heavier than the maximum
permissible trailer weight that your vehicle can tow.
x You can use an adapter if required for the proper installation of a bicycle rack or other
similar carrier as long as the maximum weight limits are observed. When using bicycle racks
or similar carriers, make sure that the rear lights are not blocked.
x Only use trailer hitches that are approved by the hitch manufacturer for your vehicle and
model.

Retrofitting a trailer hitch

Fig. 103 Dimensions and attachment points for retrofitting a trailer hitch.

(F) 19.7 inches (501 mm)
(G) 40.9 inches (1040 mm)
WARNING
Improper or incorrect connections to the vehicle electrical system can cause malfunctions
that affect the entire vehicle electrical system and cause accidents and serious personal
injury.
x Never connect the electrical system of the trailer directly to the electrical connections of
the rear lights or other unsuitable power sources. Use only a suitable connector to provide
power to the trailer.
x Have any trailer hitch retrofit or other work on a trailer hitch done by a qualified workshop.
WARNING
An improperly installed or unsuitable trailer hitch can cause the trailer to separate from the
towing vehicle and result in a major accident with serious personal injuries.
Maximum permissible trailer weight

WARNING
x Opening and closing the luggage compartment lid and the CSC roof can cause serious
injuries if someone gets in the way of moving parts. The rear lid assist system is no
substitute for careful and attentive driving. It is the driver's responsibility to make sure that
nobody is in the way when opening or closing the luggage compartment lid, particularly
when putting the CSC roof up or down.
x If the opening or closing process is interrupted or the hydraulic pump overheats, the CSC
roof will automatically lower itself into a balanced position after a while (may take up to
8 minutes).
NOTICE
x Things like trailer draw bars, thin rods, fences, trees, narrow painted vertical poles, posts,
or a luggage compartment lid that is opening may not be detected by the Park Distance Control
sensors and could damage the vehicle.
x If you continue driving closer to an object that the Park Distance Control has already
detected and reported, the object may disappear from the sensor range and may no longer be
detected. This is especially true for low or high objects. The system will no longer sound
warnings about these objects. Ignoring signals from the Park Distance Control system could
result in serious damage to the vehicle.
x The sensors in the bumper can be damaged or become misaligned in low speed impacts
and parking maneuvers. Damaged or misaligned sensors cannot accurately detect or report
objects that might be within range of the PDC system.
x To help make sure that the system works properly, always keep the sensors in the bumpers
clean and free of snow and ice; do not cover the sensors with stickers or other objects.
x When cleaning the sensors with power washers or steam cleaners, only spray the sensors
directly for a very short time, and always keep the washer nozzle at least 4 inches (10 cm) from
the sensors.
x Noise from rough roads, cobblestones, other vehicles and the surrounding area, for
example, can prevent the Park Distance Control system from accurately detecting and
reporting people and objects that may be within range of the system sensors.
NOTICE
x Rear lid assist does not detect obstacles above the rear bumper. For this reason, always
check to make sure there is enough room behind the vehicle before opening or closing the
CSC roof.
x When the CSC roof is opening or closing, the luggage compartment lid lowers and covers
the Park Distance Control sensors. The sensors cannot detect people or things that are moving
behind the vehicle within range of the luggage compartment lid or that were not there before
the lid began to descend.
x Rear lid assist only checks the area behind the vehicle for obstacles at the start of CSC roof
operation, when the roof is still completely closed or open. If roof operation is interrupted, the
area behind the vehicle will not be checked a second time when roof operation starts again.
x You can damage the vehicle if rear lid assist detects an obstacle and stops CSC roof
operation, and you continue to operate the switch to open or close the roof.
Volkswagen recommends practicing with the Park Distance Control system in a location or
parking space with no traffic in order to become familiar with the system and how it works.

If you are uncertain in any way, have the work done by an authorized Volkswagen dealer or an
authorized Volkswagen Service Facility.
Serious personal injury may result from improperly performed work.
More information:
x Trailer towing
x Preparations for working in the engine compartment
x Parts, accessories, repairs and modifications
WARNING
Engine coolant is poisonous!
x Always keep the coolant in its original container stored in a safe place.
x To reduce the risk of poisoning, never store engine coolant in empty food or beverage
containers or in any other containers that might mislead someone into drinking from them.
x Always keep engine coolant out of reach of children.
x Always make sure there is enough of the correct coolant additive to provide proper
antifreeze protection at the coldest temperatures that can be expected where the vehicle will
be used.
x At extremely cold temperatures, the coolant could freeze, causing the vehicle to break
down. The heater would also not work, and vehicle occupants could be without protection at
subfreezing temperatures.
Coolant and coolant additives can pollute the environment. Collect leaking operating fluids and
dispose of them properly in accordance with applicable environmental laws and regulations.
Warning light and engine coolant temperature gauge

Fig. 150 Engine coolant temperature gauge in the instrument cluster: A Engine cold; B Normal temperature
range; C Warning zone.

Description Possible causes, among
others Possible remedy
Fuse blown. Check fuse and replace if necessary
Fuel consumption higher
than indicated.
– Short hauls.
– “Jumpy” accelerator pedal.
– Avoid short distance driving.
– Drive defensively.
– Accelerate smoothly.
Electrical loads switched on. Switch off unnecessary loads.
Engine control malfunction. Have the malfunction corrected
Tire pressure too low. Adjust tire pressure
Driving in the mountains. No direct corrective action possible.
Towing a trailer. – Check use.
– Remove if not in use.
Driving with heavy payload. No direct corrective action possible.
Driving at high engine speed. Select a higher gear.