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NOTICE
Never attach a trailer to the vehicle or leave it attached to the
vehicle when the trailer is supported by a trailer jack or blocks.
Various things (such as a change in trailer or vehicle load or a
flat tire) can lower or raise the vehicle. This subjects the trailer
hitch and the trailer to strong forces that can damage the vehicle
or the trailer.
If the engine is switched off and accessories in the trailer are on
and use electricity from the vehicle, the vehicle battery will be drained
as long as the electrical systems of the vehicle and the trailer are
connected.
Loading the trailer
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Description Possible causes,
among others Possible remedy
DSG® Direct Shift
Gearbox too hot.
Stop vehicle as soon as
you can safely do so.
Driver seat and
outside mirrors
move when vehi-
cle is unlocked.
Convenience
settings are stored.
Correct convenience
settings
Memory-seat set-
tings are stored.
– Reassign seat setting
– Clear memory-seat
memory
Front seats can-
not be adjusted
with power con-
trols.
Vehicle battery dead. Charge vehicle battery
Fuse blown. Check fuse and replace if
necessary
No jack, spare
wheel, or com-
pact spare wheel
in the vehicle.
Equipment differs
depending on the
vehicle.
No direct corrective action
possible; depends on the
vehicle equipment. Con-
tact an authorized
Volkswagen dealer or an
authorized Volkswagen
Service Facility for assis-
tance.
Vehicle has run-flat
tires (mobility tires).
Features do not
work as de-
scribed in this
manual.
Settings were ad-
justed in the
Volkswagen Infor-
mation System.
Check and reset to factory
settings if necessary
Headlights do not
light up the road
as they should.
– Headlights incor-
rectly adjusted.
– Light bulbs burned
out.
– Low beams not
switched on.
– Have the headlight
range adjusted by an au-
thorized Volkswagen
dealer or an authorized
Volkswagen Service Fa-
cility.
– Change light bulbs
– Switch on low beams
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2. Switch off the engine. Automatic transmission: shift the transmis-
sion into Park (P)) ⇒ Automatic transmission: Selector lever. Man-
ual transmission only: shift into a gear ⇒ Manual transmission:
Gearshift lever. Then set the electronic parking brake ⇒ Braking
and parking to help prevent the vehicle from moving.
3. If towing a trailer: Unhitch the trailer from the vehicle and park the
trailer properly.
4. Straighten the steering wheel so that the front wheels point straight
forward.
5. Block the diagonally opposite wheel with chocks or other suitable
things.
6. Loosen the wheel bolts of the wheel to be changed ⇒ Wheel bolts.
7. Find the jack lift point ⇒ fig. 191 on the vehicle frame that is closest
to the wheel to be changed.
8. Crank up the jack so that it still just fits underneath the lift point.
9. Position the jack so that its base is directly underneath the lift point
⇒ fig. 192, making sure that the entire base of the jack rests se-
curely on the ground.
10. Align the jack and wind up the jack claw at the same time, until
the claw cradles the vertical rib underneath the vehicle ⇒ fig. 192.
11. Continue cranking up the jack until the wheel is just a little off
the ground.
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