Page 4 of 616

TABLE OF CONTENTSIndex
4
VERSO_WE_OM64550E_EURO5
Vanity mirrors...................... 373
Conversation mirror ............ 374
Power outlets ...................... 375
Seat heaters...................... 377
Armrests............................ 379
Front seatback tables........ 380
Rear side sunshades........ 382
Assist grips ......................... 383
Floor mat............................. 384
Luggage compartment features .
386
4-1. Maintenance and care
Cleaning and protecting the ve-
hicle exterior ..................... 396
Cleaning and protecting the ve-
hicle interior ...................... 400
4-2. Maintenance
Maintenance requirements . 403
4-3. Do-it-yourself maintenance
Do-it-yourself service precau-
tions .................................. 406
Hood ................................... 409
Positioning a floor jack ........ 411
Engine compartment........... 413
Tires .................................... 430
Tire inflation pressure ......... 433
Wheels ................................ 435
Air conditioning filter ........... 437
Key battery.......................... 440Checking and replacing fuses ...
444
Light bulbs .......................... 459
5-1. Essential information
Emergency flashers ........... 476
If your vehicle needs to be towed
477
If you think something is wrong .
486
Fuel pump shut off system (gas-
oline engine) .................... 487
5-2. Steps to take in an emergency
If a warning light turns on or a
warning buzzer sounds... . 488
If a warning message is dis-
played .............................. 492
If you have a flat tire (vehicles
with spare tire) ................. 504
If you have a flat tire (vehicles
with emergency tire puncture
repair kit) .......................... 520
If the engine will not start ... 544
If the shift lever cannot be shifted
from “P” (vehicles with a Multid-
rive or an automatic transmis-
sion) ................................. 547
If you lose your keys .......... 548
If you cannot operate the back
door opener...................... 549
If the electronic key does not op-
erate properly (vehicles with
4Maintenance and care
5When trouble arises
Page 315 of 616

315 3-1. Using the air conditioning system and defogger
3
Interior features
VERSO_WE_OM64550E_EURO5
CAUTION
To prevent burns or damage to your vehicle
NOTICE
To prevent damage to your vehicle
Do not turn the heater on and off repeatedly in 5 minute intervals as this
can shorten the life of the heater components. If the engine must be turned
on and off repeatedly within short intervals (such as when the vehicle is
being used for delivery purposes), turn the heater off.
Do not modify or open the heater without consulting any authorized Toyota
dealer or repairer, or another duly qualified and equipped professional, as
this may cause a heater malfunction or a fire.
Be careful not to splash water or spill liquid directly on the heater or on the
heater fuel pump, as this may cause the heater to malfunction.
Keep the intake and exhaust pipes of the heater free from water, snow,
ice, mud, etc. If the pipes become clogged, this can cause the heater to
malfunction.
If you notice anything unusual, such as a fluid leak, smoke or poor opera-
tion, turn off the heater and have your vehicle checked by any authorized
Toyota dealer or repairer, or another duly qualified and equipped profes-
sional.
Do not touch the heater or its exhaust
pipe as they are hot. You may burn
yourself.
Keep flammable items such as fuel
away from the heater and its exhaust
pipe, as this may cause a fire.
Page 429 of 616
429 4-3. Do-it-yourself maintenance
4
Maintenance and care
VERSO_WE_OM64550E_EURO5Turn the drain plug counterclock-
wise about 2 to 2 1/2 turns.
Operate the priming pump until
fuel begins to run out.
After draining, tighten the drain plug by hand.
Page 475 of 616

5When trouble arises
475
VERSO_WE_OM64550E_EURO5
5-1. Essential information
Emergency flashers .......... 476
If your vehicle needs to
be towed ......................... 477
If you think something is
wrong .............................. 486
Fuel pump shut off system
(gasoline engine) ............ 487
5-2. Steps to take in
an emergency
If a warning light turns on
or a warning buzzer
sounds... ........................ 488
If a warning message is
displayed ........................ 492
If you have a flat tire
(vehicles with spare
tire) ................................. 504
If you have a flat tire
(vehicles with emergency
tire puncture repair kit).... 520
If the engine will not
start ................................ 544
If the shift lever cannot
be shifted from “P”
(vehicles with a Multidrive
or an automatic
transmission) .................. 547
If you lose your keys ......... 548
If you cannot operate
the back door opener ..... 549
If the electronic key does
not operate properly
(vehicles with smart
entry & start system)....... 550If the vehicle battery is
discharged ...................... 553
If your vehicle overheats ... 557
If you run out of fuel and
the engine stalls
(diesel engine) ................ 560
If the vehicle becomes
stuck ............................... 561
If your vehicle has to
be stopped in
an emergency ................. 563
Page 487 of 616
5
487
5-1. Essential information
When trouble arises
VERSO_WE_OM64550E_EURO5
Fuel pump shut off system (gasoline engine)
Follow the procedure below to restart the engine after the system is
activated.
Vehicles without smart entry & start system:
Turn the engine switch to the “ACC” or “LOCK” position.
Vehicles with smart entry & start system:
Turn the “ENGINE START STOP” switch to ACCESSORY mode
or OFF.
Restart the engine.
NOTICE
Before starting the engine
Inspect the ground under the vehicle.
If you find that fuel has leaked onto the ground, the fuel system has been
damaged and is in need of repair. Do not restart the engine.
To minimize the risk of fuel leakage when the engine stalls or an air-
bag inflates upon collision, the fuel pump shut off system stops sup-
plying fuel to the engine.
Page 494 of 616
494 5-2. Steps to take in an emergency
VERSO_WE_OM64550E_EURO5
*1: Vehicles with smart entry & start system
*2: Diesel engine onlyIndicates a malfunction in the TRC and VSC+.
A buzzer also sounds.
*2
Indicates an abnormal amount of water in the
fuel filter.
A buzzer also sounds.
NOTICE
If the “DRAIN WATER FROM FUEL FILTER” warning message is dis-
played
Never drive the vehicle if the warning message is displayed. Continued driv-
ing with water accumulated in the fuel filter will damage the fuel injection
pump.
Warning messageDetails
Page 560 of 616
560
5-2. Steps to take in an emergency
VERSO_WE_OM64550E_EURO5
If you run out of fuel and the engine stalls (diesel engine)
NOTICE
When restarting the engine
Do not crank the engine before refueling and operating the priming pump.
This may damage the engine and fuel system.
Vehicles without smart entry & start system: Do not crank for more than 30
seconds at a time. This may overheat the starter and wiring system.
If you run out of fuel and the engine dies:
Refuel your vehicle.
Operate the priming pump
until you feel more resistance
to bleed the fuel system.
Start the engine. (
P. 196, 200)
If the engine does not start after the above steps have been per-
formed, wait for 10 seconds and try step 2 and 3 again. If the
engine still does not start, contact any authorized Toyota dealer or
repair, or another duly qualified and equipped professional.
After starting the engine, depress the accelerator pedal lightly until
the engine runs smoothly.
Page 591 of 616

591 6-1. Specifications
6
Vehicle specifications
VERSO_WE_OM64550E_EURO5
Fuel tank opening for unleaded gasoline (gasoline engine)
To help prevent incorrect fueling, your vehicle has a fuel tank opening that
only accommodates the special nozzle on unleaded fuel pumps.
If you plan to drive in foreign countries (diesel engine)
Low sulphur diesel fuel may not be available, so please check the availability
with your distributor.
If your engine knocks
Consult any authorized Toyota dealer or repairer, or another duly quali-
fied and equipped professional.
You may occasionally notice light knocking for a short time while acceler-
ating or driving uphill. This is normal and there is no need for concern.
*: To distinguish the 1AD-FTV engine, ask any authorized Toyota dealer
or repairer, or another duly qualified and equipped professional.
1AD-FTV (with DPF
catalytic converter)
* and
2AD-FHV engines
EU area:
Your vehicle must use only diesel fuel
conforming to European standard
EN590.
Except EU area:
Your vehicle must use only diesel fuel
that contains 50 ppm or less of sulphur
and has a cetane number of 48 or
higher.