Page 478 of 616
478 5-1. Essential information
VERSO_WE_OM64550E_EURO5
Emergency towing
If a tow truck is not available in an emergency, your vehicle may be
temporarily towed using a cable or chain secured to the emergency
towing eyelet. This should only be attempted on hard, surfaced roads
for short distances at low speeds.
A driver must be in the vehicle to steer and operate the brakes. The
vehicle’s wheels, drive train, axles, steering and brakes must be in
good condition.
Towing eyelet
Emergency towing procedure
Vehicles without smart entry & start system
Release the parking brake.
Put the shift lever in “N”.
Turn the engine switch in the “ACC” (engine off) or “ON” position
(engine running).
Vehicles with smart entry & start system
Release the parking brake.
Pull the shift lever in “N”.
The “ENGINE START STOP” switch must be in ACCESSORY
mode (engine off) or IGNITION ON mode (engine running).
Page 480 of 616
480 5-1. Essential information
VERSO_WE_OM64550E_EURO5
Installing towing eyelet
Remove the eyelet cover using a
flathead screwdriver.
To protect the bodywork, place a
rag between the screwdriver and
the vehicle body, as shown in the
illustration.
Insert the towing eyelet into the
hole and tighten partially by
hand.
Tighten down the towing eyelet
securely using a wheel nut
wrench
* or hard metal bar.
*: If a wheel nut wrench is not
equipped, a wheel nut wrench
can be purchased at any autho-
rized Toyota dealer or repairer, or
another duly qualified and
equipped professional.
Location of the emergency towing eyelet
P. 504, 520
Page 481 of 616
5
481 5-1. Essential information
When trouble arises
VERSO_WE_OM64550E_EURO5
Towing with a sling-type truck
CAUTION
Installing towing eyelet to the vehicle
Make sure that towing eyelet is installed securely. If not securely installed,
towing eyelet may come loose during towing. This may lead to accidents that
cause serious injury or even death.
NOTICE
To prevent body damage
Do not tow with a sling-type truck, either from the front or rear.
Page 485 of 616
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485 5-1. Essential information
When trouble arises
VERSO_WE_OM64550E_EURO5
Using a flat bed truck
If your Toyota is transported by a
flat bed truck, it should be tied
down at the locations shown in
the illustration.
When using a chain or strap to
tie down the rear of the vehicle,
secure it at a 45 angle as shown
in the illustration.
Do not overly tighten the tie
downs or the vehicle may be
damaged.
Front
Page 507 of 616
5
507 5-2. Steps to take in an emergency
When trouble arises
VERSO_WE_OM64550E_EURO5
Taking out the spare tire (vehicles without the third seat)
Open the rear deck board.
Vehicles with a standard spare tire
Vehicles with a compact spare tire
Secure the rear deck board,
using the strap hook provided.
Remove the strap hook
Secure the hook
Page 508 of 616
508 5-2. Steps to take in an emergency
VERSO_WE_OM64550E_EURO5Remove the cover.
Loosen the center fastener that
secures the spare tire.
Take out the spare tire.
Vehicles with a standard spare tire
Page 510 of 616
510 5-2. Steps to take in an emergency
VERSO_WE_OM64550E_EURO5Remove the auxiliary box.
Loosen the center fastener that
secures the spare tire.
Take out the spare tire.
The spare tire cannot be taken
out while the third seat is folded
down.
Page 517 of 616

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517 5-2. Steps to take in an emergency
When trouble arises
VERSO_WE_OM64550E_EURO5
CAUTION
Using the tire jack
Improper use of the tire jack may lead to death or serious injury due to the
vehicle suddenly falling off the jack.
Do not use the tire jack for any purpose other than replacing tires or install-
ing and removing tire chains.
Only use the tire jack that comes with this vehicle for replacing a flat tire.
Do not use it on other vehicles, and do not use other tire jacks for replac-
ing tires on this vehicle.
Always check that the tire jack is securely set to the jack point.
Do not put any part of your body under the vehicle supported by a jack.
Do not start or run the engine while your vehicle is supported by the jack.
Do not raise the vehicle while someone is in it.
When raising the vehicle, do not put an object on or under the jack.
Do not raise the vehicle to a height greater than that required to replace
the tire.
Use a jack stand if it is necessary to get under the vehicle.
Take particular care when lowering the vehicle to ensure that no one working
on or near the vehicle will be injured.
Replacing a flat tire
Observe the following precautions.
Failure to do so may result in serious injury:
• Do not try to remove the wheel ornament by hand. Take due care in
handling the ornament to avoid unexpected personal injury.
• Do not touch the disc wheels or the area around the brakes immedi-
ately after the vehicle has been driven.
After the vehicle has been driven the disc wheels and the area around
the brakes will be extremely hot. Touching these areas with hands, feet
or other body parts while changing a tire, etc. may result in burns.