Page 405 of 616
405 4-2. Maintenance
4
Maintenance and care
VERSO_WE_OM64550E_EURO5
Engine coolant temperature continually higher than normal
If you notice any of these clues, take your vehicle to any authorized Toyota
dealer or repairer, or another duly qualified and equipped professional, as
soon as possible. Your vehicle may need adjustment or repair.
CAUTION
If your vehicle is not properly maintained
It could result in serious damage to the vehicle and possible serious injury or
death.
Warning in handling of the battery
Battery posts, terminals and related accessories contain lead and lead com-
pounds which are known to cause brain damage. Wash your hands after
handling. (P. 423)
Page 428 of 616

428 4-3. Do-it-yourself maintenance
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Fuel filter (diesel engine only)
You may drain the fuel filter yourself. However, as the operation is dif-
ficult, we recommend having it drained by any authorized Toyota
dealer or repairer, or another duly qualified and equipped profes-
sional. Even if you decide to drain it yourself, contact any authorized
Toyota dealer or repairer, or another duly qualified and equipped pro-
fessional.
The water in the fuel filter needs to be drained if the “DRAIN WATER
FROM FUEL FILTER” warning message is shown on the multi-infor-
mation display and a buzzer sounds. (P. 494)
Vehicles without smart entry & start system:
Turn the engine switch to the “LOCK” position.
Vehicles with smart entry & start system:
Turn the “ENGINE START STOP” switch OFF.
Place a small tray under the drain plug to catch the water and
any fuel that comes out.
NOTICE
Do not use any fluid other than washer fluid
Do not use soapy water or engine antifreeze instead of washer fluid.
Doing so may cause streaking on the vehicle’s painted surfaces.
Diluting washer fluid
Dilute washer fluid with water as necessary.
Refer to the freezing temperatures listed on the label of the washer fluid bot-
tle.
Page 475 of 616

5When trouble arises
475
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5-1. Essential information
Emergency flashers .......... 476
If your vehicle needs to
be towed ......................... 477
If you think something is
wrong .............................. 486
Fuel pump shut off system
(gasoline engine) ............ 487
5-2. Steps to take in
an emergency
If a warning light turns on
or a warning buzzer
sounds... ........................ 488
If a warning message is
displayed ........................ 492
If you have a flat tire
(vehicles with spare
tire) ................................. 504
If you have a flat tire
(vehicles with emergency
tire puncture repair kit).... 520
If the engine will not
start ................................ 544
If the shift lever cannot
be shifted from “P”
(vehicles with a Multidrive
or an automatic
transmission) .................. 547
If you lose your keys ......... 548
If you cannot operate
the back door opener ..... 549
If the electronic key does
not operate properly
(vehicles with smart
entry & start system)....... 550If the vehicle battery is
discharged ...................... 553
If your vehicle overheats ... 557
If you run out of fuel and
the engine stalls
(diesel engine) ................ 560
If the vehicle becomes
stuck ............................... 561
If your vehicle has to
be stopped in
an emergency ................. 563
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486
5-1. Essential information
VERSO_WE_OM64550E_EURO5
If you think something is wrong
If you notice any of the following symptoms, your vehicle probably
needs adjustment or repair. Contact any authorized Toyota dealer or
repairer, or another duly qualified and equipped professional, as
soon as possible.
Visible symptoms
Fluid leaks under the vehicle
(Water dripping from the air conditioning after use is normal.)
Flat-looking tires or uneven tire wear
High engine coolant temperature warning light flashes or
comes on
Low engine coolant temperature indicator comes on or does
not come on continuously
Audible symptoms
Changes in exhaust sound
Excessive tire squeal when cornering
Strange noises related to the suspension system
Pinging or other noises related to the engine
Operational symptoms
Engine misfire, stumbling or running rough
Appreciable loss of power
Vehicle pulls heavily to one side when braking
Vehicle pulls heavily to one side when driving on a level road
Loss of brake effectiveness, spongy feeling, pedal almost
touches the floor
Page 488 of 616

488
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5-2. Steps to take in an emergency
If a war ning light tur ns on or a war ning buzzer sounds...
Stop the vehicle immediately. Continuing to drive the vehicle
may be dangerous.
The following warning indicates a possible problem in the brake sys-
tem. Immediately stop the vehicle in a safe place and contact any
authorized Toyota dealer or repairer, or another duly qualified and
equipped professional.
*: Parking brake engaged warning buzzer: (P. 495)
Stop the vehicle immediately.
The following warnings indicate the possibility of damage to the vehi-
cle that may lead to an accident. Immediately stop the vehicle in a
safe place and contact any authorized Toyota dealer or repairer, or
another duly qualified and equipped professional.
Warning lightWarning light/Details
Brake system warning light (warning buzzer)
*
• Low brake fluid
• Malfunction in the brake system
This light also comes on when the parking brake is not
released. If the light turns off after the parking brake is fully
released the system is operating normally.
Warning lightWarning light/Details
Charging system warning light
Indicates a malfunction in the vehicle’s charging system.
(Red)High engine coolant temperature warning light (flashes
or comes on)
Indicates that the engine is overheating (P. 557)
• Flashes: Engine is overheating. Drive carefully.
• Comes on: Engine is overheated. Stop the vehicle.
Calmly perform the following actions if any of the warning lights turn
on or flash. If a light turns on or flashes, but then turns off, this does
not necessarily indicate a malfunction in the system.
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5
489 5-2. Steps to take in an emergency
When trouble arises
VERSO_WE_OM64550E_EURO5
Have the vehicle inspected immediately.
Failing to investigate the cause of the following warnings may lead to
the system operating abnormally and possibly cause an accident.
Have the vehicle inspected by any authorized Toyota dealer or
repairer, or another duly qualified and equipped professional, immedi-
ately.
*: Except South Africa and Morocco
Warning lightWarning light/Details
Malfunction indicator lamp
Indicates a malfunction in:
• The emission control system
*;
• The electronic engine control system;
• The electronic throttle control system;
• The electronic Multidrive or automatic transmission control
system. (if equipped)
SRS warning light
Indicates a malfunction in:
• The SRS airbag system;
• The seat belt pretensioner system.
ABS warning light
Indicates a malfunction in:
• The ABS;
• The brake assist system.
Electric power steering system warning light (warning
buzzer)
Indicates a malfunction in the EPS system.
(Flashing)Cruise control warning light (if equipped)
Indicates a malfunction in the cruise control system.
Automatic headlight leveling system warning light
(if equipped)
Indicates a malfunction in the automatic headlight leveling
system.
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490 5-2. Steps to take in an emergency
VERSO_WE_OM64550E_EURO5
Follow the correction procedures.
After taking the specified steps to correct the suspected problem,
check that the warning light turns off.
If the malfunction indicator lamp comes on while driving
For some models, the malfunction indicator lamp will come on if the fuel tank
becomes completely empty. If the fuel tank is empty, refuel the vehicle
immediately. The malfunction indicator lamp will go off after several trips.
If the malfunction indicator lamp does not go off, contact any authorized Toy-
ota dealer or repairer, or another duly qualified and equipped professional.
Electric power steering system warning light (warning buzzer)
When the battery charge becomes insufficient or the voltage temporarily
drops, the electric power steering system warning light may come on and the
warning buzzer may sound.
CAUTION
When the electric power steering system warning light comes on
The steering wheel may become extremely heavy.
If the steering wheel becomes heavier than usual when operating, hold
firmly and operate it using more force than usual.
Warning lightWarning light/DetailsCorrection procedure
Low fuel level warning
light
Gasoline engine:
Indicates that remaining
fuel is about 9.0 L (2.4
gal., 2.0 Imp. gal.) or less.
Diesel engine:
Indicates that remaining
fuel is about 8.3 L (2.2
gal., 1.8 Imp. gal.) or less.Refuel the vehicle.
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5
491 5-2. Steps to take in an emergency
When trouble arises
VERSO_WE_OM64550E_EURO5
*: Driver’s and front passenger’s seat belt reminder:
The driver’s and front passenger’s seat belts reminder sounds to alert the
driver and front passenger that their seat belts are not fastened. The buzzer
sounds for 30 seconds after the vehicle has reached a speed of at least 20
km/h (12 mph). Then, if the seat belts are still unfastened, the buzzer will
sound in a different tone for 90 more seconds.
(On the instru-
ment cluster)Driver’s and front passen-
ger’s seat belt reminder
light (warning buzzer)
*
Warns the driver and front
passenger to fasten their
seat belts.Fasten the seat belts.
Master warning light
A buzzer sounds and the
warning light comes on or
flashes to indicate that the
master warning system
has detected a malfunc-
tion.Take appropriate action in
accordance with the mes-
sage displayed on the multi-
information display.
Front passenger detection sensor and passenger seat belt reminder
If luggage is placed on the front passenger seat, the front passenger
detection sensor may cause the warning light to flash, even if a passen-
ger is not sitting in the seat.
If a cushion is placed on the seat, the sensor may not detect a passen-
ger, and the warning light may not operate properly.
Warning lightWarning light/DetailsCorrection procedure