CUSTOMER LOYALTY WC13
TOYOTA MOTOR SALES USA INC
PO BOX 2991
TORRANCE CA 90509-9809
Safety PrecautionS
Your R AV4 EV has both high-voltage DC and AC systems as well as a 12-volt system. Both
DC and AC high voltage are very dangerous and can cause personal injury, severe burns,
electric shock and even fatal injury.
To avoid personal injury, please follow all caution labels attached to high-voltage parts.
Do not touch or attempt to remove or replace any high-voltage (orange-colored) wiring and
connectors. Do not touch the service plug located on top of the traction battery assembly.
If an accident occurs, do not touch any high-voltage wiring, connectors or parts such as
the under hood DC/DC converter or vehicle battery assembly.
The high voltage traction battery assembly is concealed in a rigid metal case and is not
likely to be breached except in a severe crash. Do not touch any electrolyte or liquid that
might spill or leak from the vehicle battery as the result of an accident.
Water is recommended as the extinguishing agent for vehicle fires except for high voltage
battery fires which should be allowed to burn out.
The Toyota R AV4 EV is being offered in limited quantities in certain California
markets. While non-powertrain maintenance or repairs can be performed by any
Toyota dealership, powertrain and high voltage component maintenance or repairs
must only be performed by an authorized R AV4 EV Toyota dealership. Because
your electric powertrain can only be serviced by an authorized R AV4 EV Toyota
dealership, Toyota does not recommend home-basing the vehicle outside the state
of California. To locate your nearest authorized R AV4 EV Toyota dealership, log
on to www.toyota.com or contact the Toyota Customer Experience Center at
(800) 331-4331.
