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455
5-1. Essential information
When trouble arises
PRIUS +_OM_OM47841E_(EE)
If your vehicle needs to be towed
Before towing
The following may indicate a problem with your hybrid transmission.
Contact any authorized Toyota dealer or repairer, or another duly
qualified and equipped professional before towing.
The hybrid system is operating but the vehicle will not move.
The vehicle makes an abnormal sound.
If there is a malfunction in the P position control system, the smart
entry & start system or the immobilizer system, or if the 12-volt bat-
tery is discharged, the vehicle cannot be towed with the front wheels
on the ground, as the front wheels may be locked. In this case, trans-
port the vehicle with both front wheels or all four wheels lifted.
If towing is necessary, we recommend having your vehicle towed by
any authorized Toyota dealer or repairer, or another duly qualified
and equipped professional or a commercial towing service, using a
lift-type truck or flat bed truck.
Use a safety chain system for all towing, and abide by all state/pro-
vincial and local laws.
Page 460 of 572
460 5-1. Essential information
PRIUS +_OM_OM47841E_(EE)
CAUTION
Caution while towing
Use extreme caution when towing the vehicle.
Avoid sudden starts or erratic driving maneuvers which place excessive
stress on the emergency towing eyelets and the cables or chains. Always
be cautious of the surroundings and other vehicles while towing.
Do not turn the “POWER” switch off.
This may lead to an accident as the front wheels will be locked by the
parking lock.
If the hybrid system is off, the power assist for the brakes and steering will
not function, making steering and braking more difficult.
Installing towing eyelets to the vehicle
Make sure that towing eyelets are installed securely.
If not securely installed, towing eyelets may come loose during towing. This
may lead to accidents that cause serious injury or even death.
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5
467 5-2. Steps to take in an emergency
When trouble arises
PRIUS +_OM_OM47841E_(EE)
Warning lightWarning light/Details
Parking lock system warning light (warning buzzer)
Indicates a malfunction in the P position control system
• In this situation, there is a possibility that the parking
lock mechanism will not work. When parking, park the
vehicle on a flat surface and apply the parking brake
securely.
• The “POWER” switch may not be turned off. If this hap-
pens, applying the parking brake will enable the switch
to be turned off.
Parking lock system warning message (warning
buzzer)
Indicates a malfunction in the P position control system
when the vehicle is stopped
• In this situation, there is a possibility that the parking
lock mechanism will not work. When parking, park the
vehicle on a flat surface and apply the parking brake
securely.
• The “POWER” switch may not be turned off. If this hap-
pens, applying the parking brake will enable the switch
to be turned off.
Hybrid battery indicator light
The hybrid battery (traction battery) will soon need to be
inspected or replaced
Have the hybrid battery (traction battery) inspected by
any authorized Toyota dealer or repairer, or another
duly qualified and equipped professional immediately.
*
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5
473 5-2. Steps to take in an emergency
When trouble arises
PRIUS +_OM_OM47841E_(EE)
Follow the correction procedures.
After taking the specified steps to correct the suspected problem,
check that the warning light turn off.
Interior
buzzerExterior
buzzerWarning
lightDetailsCorrection procedure
Once
The electronic key
is not detected
when an attempt
is made to start
the hybrid system.
Start the hybrid sys-
tem with the electronic
key present.
The “POWER”
switch has been
pressed while the
electronic key
was not detected
inside the vehicle.
Confirm the location
of the electronic key.
(P. 67, 74)
If the warning light
does not extinguish
even though the elec-
tronic key is within
operating range,
touch the electronic
key to the “POWER”
switch while depress-
ing the brake pedal
(P. 514)
Transmission
between the elec-
tronic key and the
vehicle is being
blocked, or the bat-
tery in the electronic
key has been
depleted.
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5
475 5-2. Steps to take in an emergency
When trouble arises
PRIUS +_OM_OM47841E_(EE)
Interior
buzzerExterior
buzzerWarning
lightDetailsCorrection
procedure
Contin-
uous
An attempt was
made to exit the
vehicle with the
electronic key and
lock the doors
without first turn-
ing the “POWER”
switch off.
Turn the “POWER”
switch off and lock the
doors again.
Contin-
uousContin-
uous
The electronic key
was carried out-
side the vehicle
and the driver’s
door was opened
and closed while
any shift position
other than P was
selected without
turning off the
“POWER” switch.
• Shift the shift position
to P.
• Bring the electronic
key back into the vehi-
cle.
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5
495 5-2. Steps to take in an emergency
When trouble arises
PRIUS +_OM_OM47841E_(EE)
Emergency repair method
Take out the repair kit from the plastic bag.
Remove the valve cap from the
valve of the punctured tire.
Remove the protective film from
the bottle and extend the hose.
Remove the air release cap from
the hose.
Attach the sticker enclosed with
the bottle on the specified loca-
tions. (See .)
You will use the air release cap
again. Therefore keep it in a safe
place.
Connect the hose to the valve.
Screw the end of the hose clock-
wise as far as possible.
STEP 1
STEP 2
STEP 3
STEP9
STEP 4
Page 513 of 572
5
513
5-2. Steps to take in an emergency
When trouble arises
PRIUS +_OM_OM47841E_(EE)
If the electronic key does not operate properly
Locking and unlocking the doors
Use the mechanical key (P. 6 1 )
in order to perform the following
operations:
Locks all the doors
Unlocks the door
If communication between the electronic key and vehicle is inter-
rupted (P. 73) or the electronic key cannot be used because the
battery is depleted, the smart entry & start system and wireless
remote control cannot be used. In such cases, the doors can be
opened and the hybrid system can be started by following the proce-
dure below.
Page 516 of 572
516
5-2. Steps to take in an emergency
PRIUS +_OM_OM47841E_(EE)
If the 12-volt batter y is discharged
The following procedures may be used to start the hybrid system if
the vehicle’s 12-volt battery is discharged.
You can also call any authorized Toyota dealer or repairer, or another
duly qualified and equipped professional or a qualified repair shop.
If you have a set of jumper (or booster) cables and a second vehi-
cle with a 12-volt battery, you can jump start your vehicle by follow-
ing the steps below.
Open the hood and fuse block
cover.
When closing, first hook the lid
onto the two rear tabs.
Open the exclusive jump start-
ing terminal cover.
STEP 1
STEP 2