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5
When trouble arises
477
5-2. Steps to take in an emergency
If the vehicle 12-volt batter y is discharged
The following procedures may be used to start the hybrid system if
the vehicle’s 12-volt battery is discharged.
You can also call your Toyota deal er or a qualified repair shop.
If you have a set of jumper (or booster) cables and a second vehi-
cle with a 12-volt battery, you can jump start your vehicle by follow-
ing the steps below.
Remove the 12-volt battery
cover under the rear right
seat. (P. 377)
Connect the jumper cables accord ing to the following procedure:
Connect a positive jumper cable  clamp to the positive (+) battery
terminal on your vehicle.
Connect the clamp on the other e nd of the positive cable to the
positive (+) battery termin al on the second vehicle.
Connect a negative cable clamp to  the negative (-) battery termi-
nal on the second vehicle.
Connect the clamp at the other en d of the negative cable to the
negative (-) battery terminal on your vehicle as shown in the
illustration.
STEP1
STEP2 
         
        
        
     
        
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478 5-2. Steps to take in an emergency
Start the engine of the second vehicle. Increase the engine
speed slightly and maintain that level for approximately 5
minutes to recharge the 12-volt battery of your vehicle.
Vehicles with a smart key system only: Open and close any
of the doors of your vehicle with the “POWER” switch off.
Vehicles without a  smart key system
Maintain the engine speed of the second vehicle and start
the hybrid system of your vehicle by turning the engine
switch to the “ON” position.
Vehicles with a smart key system
Maintain the engine speed of the second vehicle and start
the hybrid system of your ve hicle by turning the “POWER”
switch to ON mode.
Make sure the “READY” indicator comes on. If the indicator
does not come on, contact your Toyota dealer.
Once the hybrid system has  started, remove the jumper
cables in the exact reverse or der from which they were con-
nected.
Once the hybrid system starts, ha ve the vehicle inspected at your
Toyota dealer as soon as possible.STEP3
STEP4
STEP5
STEP6
STEP7 
         
        
        
     
        
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5
When trouble arises
479
5-2. Steps to take in an emergency
■
Starting the hybrid system when  the 12-volt battery is discharged
The hybrid system cannot be started by push-starting.
■ To prevent 12-volt battery discharge
●Turn off the headlights and the audio system while the hybrid system is
off.
● Turn off any unnecessary electrical components when the vehicle is run-
ning at a low speed for an extended period, such as in heavy traffic.
■ Precautions when the 12-volt batter y is discharged (vehicles with a
smart key system)
● In some cases, it may not be possible to unlock the doors using the smart
key system immediately after the 12-volt battery has been disconnected
and reconnected. Use the wireless remote control or the mechanical key
to lock or unlock the doors.
● The hybrid system may not start on the first attempt after the 12-volt bat-
tery has recharged but will start normally after the second attempt. This is
not a malfunction.
● The “POWER” switch mode is memorized by the vehicle. When the 12-
volt battery is reconnected, the system will return to the mode it was in
before the 12-volt battery was discharged. Before disconnecting the 12-
volt battery, turn the “POWER” switch off. 
If the “POWER” switch was in ACCESSORY or ON mode before the 12-
volt battery was discharged, the audio system and/or air conditioning
system may operate when the 12-volt battery is reconnected.
■ Charging the 12-volt battery
The electricity stored in the 12-volt battery will discharge gradually even
when the vehicle is not in use, due to natural discharge and the draining
effects of certain electrical appliances. If the vehicle is left for a long time, the
12-volt battery may discharge, and the hybrid system may be unable to start.
(The 12-volt battery recharges automatically while the hybrid system is oper-
ating.) 
         
        
        
     
        
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480 5-2. Steps to take in an emergency
CAUTION
■Avoiding 12-volt battery fires or explosions
Observe the following precautions to prevent accidentally igniting the flam-
mable gas that may be emitted from the 12-volt battery:
●Make sure each jumper cable is connected to the correct terminal and that
it is not unintentionally in contact with anything other than the intended ter-
minal.
● Do not allow the other end of the jumper cable connected to the “+” termi-
nal to come into contact with any other parts or metal surfaces in the area,
such as brackets or unpainted metal.
● Do not allow the + and - clamps of the jumper cables to come into contact
with each other.
● Do not smoke, use matches, cigarette lighters or allow open flame near
the 12-volt battery.
■ After recharging the 12-volt battery
Have the 12-volt battery inspected at your Toyota dealer as soon as possi-
ble.
If the 12-volt battery is deteriorating, continued use may cause the 12-volt
battery to emit a malodorous gas, which may be detrimental to the health of
passengers.
■ When replacing the 12-volt battery 
P. 381 
         
        
        
     
        
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481
5-2. Steps to take in an emergency
CAUTION
■
12-volt battery precautions
The 12-volt battery contains poisonous and corrosive acidic electrolyte,
while related parts contain lead and lead compounds. Observe the following
precautions when handling the 12-volt battery:
●When working with the 12-volt battery, always wear safety glasses and
take care not to allow any battery fluids (acid) to come into contact with
skin, clothing or the vehicle body.
● Do not lean over the 12-volt battery.
● In the event that battery fluid comes into contact with the skin or eyes,
immediately wash the affected area with water and seek medical attention.
Place a wet sponge or cloth over the affected area until medical attention
can be received.
● Always wash your hands after handling the battery support, terminals, and
other battery-related parts.
● Do not allow children near the 12-volt battery. 
         
        
        
     
        
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495
6-1. Specifications
6
Vehicle specifications
Hybrid battery (Traction battery)
Lubrication system
*: The engine oil capacity is a reference quantity to be used when changing the
engine oil. Warm up the engine and turn off the hybrid system, wait more
than 5 minutes, and check the oil level on the dipstick.
■Engine oil selection
“Toyota Genuine Motor Oil” is used in your Toyota vehicle. Use
Toyota approved “Toyota Genuine Motor Oil” or equivalent to satisfy
the following grade and viscosity.
Oil grade: ILSAC GF-5 multigrade engine oil
Recommended viscosity: SAE 0W-20
SAE 0W-20 is the best choice for
good fuel economy and good
starting in cold weather.
If SAE 0W-20 is not available,
SAE 5W-20 oil may be used.
However, it must be replaced
with SAE 0W-20 at the next oil
change.
TypeNickel-metal hydride battery
Voltage7.2 V/module
Capacity6.5 Ah (3HR)
Quantity 20 modules
Overall voltage 144 V
Oil capacity (Drain and 
refill reference*)
Without filter
With filter 3.6 qt. (3.4 L, 3.0 Imp. qt.)
3.9 qt. (3.7 L, 3.3 Imp. qt.)
Outside temperature 
         
        
        
     
        
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497
6-1. Specifications
6
Vehicle specifications
Ignition system
Electrical system
Spark plug
Make
Gap
DENSO FK16R-A8
0.03 in. (0.8 mm)
NOTICE
■
Iridium-tipped spark plugs
Use only iridium-tipped spark plugs. Do not adjust the spark plug gap.
12-volt battery
Open voltage* at 
68 F (20 C):
Fully charged
Half charged
Discharged 12.5 V or over 
11 . 0  
12.5 V 
Under
11.0 V
(*: Voltage checked 20 minutes after the hybrid 
system and all the lights are turned off)
Charging rates 3.5 A or less
(Recharge within 10 hours) 
         
        
        
     
        
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513
6-1. Specifications
6
Vehicle specifications
Production options 
weight
The combined weight of installed regular pro-
duction options weighing over 5 lb. (2.3 kg) in 
excess of the standard items which they 
replace, not previously considered in curb 
weight or accessory weight, including heavy 
duty brakes, ride levelers, roof rack, heavy duty 
battery, and special trim
Rim A metal support for a tire or a tire and tube 
assembly upon which the tire beads are seated
Rim diameter
(Wheel diameter) Nominal diameter of the bead seat
Rim size designation Rim diameter and width
Rim type designation The industry manufacturer's designation for a 
rim by style or code
Rim width Nominal distance between rim flanges
Vehicle capacity 
weight (Total load 
capacity) The rated cargo and luggage load plus 150 lb. 
(68 kg) times the vehicl
e's designated seating 
capacity
Vehicle maximum load 
on the tire The load on an individual tire that is determined 
by distributing to each axle its share of the 
maximum loaded vehicle weight, and dividing 
by two
Vehicle normal load 
on the tire The load on an individual tire that is determined 
by distributing to each axle its share of curb 
weight, accessory weight, and normal occu-
pant weight (distributed in accordance with 
Table 1* below), and dividing by two
Weather side The surface area of the rim not covered by the 
inflated tire
Bead The part of the tire that is made of steel wires, 
wrapped or reinforced by ply cords and that is 
shaped to fit the rim
Tire related termMeaning