Page 419 of 548
5
When trouble arises
419
5-1. Essential information
If your vehicle needs to be towed
Before towingThe following may indicate a problem with your hybrid transmission.
Contact your Toyota dealer before towing.
● The hybrid system is operating but the vehicle will not move.
● The vehicle makes an abnormal sound.
Towing with a sling-type truck
Do not tow with a sling-type truck
to prevent body damage.
If towing is necessary, we recommend having your vehicle towed by
your Toyota dealer or a commerci al towing service, using a lift-type
truck or flatbed truck.
Use a safety chain system for all to wing, and abide by all state/pro-
vincial and local laws.
Page 421 of 548
5
When trouble arises
421
5-1. Essential information
NOTICE
■
To prevent causing serious damage to the transmission when towing
using a wheel-lift type truck
Never tow this vehicle from the rear with the front wheels on the ground.
■ To prevent damage to the vehicle when towing using a wheel-lift type
truck
When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ To prevent body damage when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
Page 424 of 548

424 5-2. Steps to take in an emergency
Stop the vehicle immediately.The following warning indicates the possibility of damage to the vehi-
cle that may lead to an accident. Immediately stop the vehicle in a
safe place and contact your Toyota dealer.
Have the vehicle inspected by your Toyota dealer immediately.Failing to investigate the cause of the following warnings may lead to
the system operating abnormally and possibly cause an accident.
Have the vehicle inspected by your Toyota dealer immediately.
Warning lightWarning light/Details
Charging system warning light Indicates a malfunction in the vehicle’s charging system.
Low engine oil pressure warning light Indicates that the engine oil pressure is too low.
High engine coolant temper ature warning light (the
rightmost segment of the engine coolant temperature
display flashes) Indicates that the engine is almost overheating. ( P. 475)
Warning lightWarning light/Details
(U.S.A.)
(Canada) Malfunction indicator lamp
Indicates a malfunction in:
• The hybrid system;
• The electronic engine control system; or
• The electronic throttle control system; or
• The hybrid transmission control system.
SRS warning light
Indicates a malfunction in:
• The SRS airbag system; or
• The front passenger occupant classification system; or
• The seat belt pretensioner system.
Page 480 of 548

480
5-2. Steps to take in an emergency
If the vehicle becomes stuck
CAUTION
■When attempting to free a stuck vehicle
If you choose to push the vehicle back and forth to free it, make sure the sur-
rounding area is clear to avoid striking other vehicles, objects or people. The
vehicle may also lunge forward or lunge back suddenly as it becomes free.
Use extreme caution.
■ When shifting the shift lever
Be careful not to shift the shift lever with the accelerator pedal depressed.
This may lead to unexpected rapid acceleration of the vehicle that may
cause an accident resulting in death or serious injury.
NOTICE
■To avoid damage to the transmission and other components
●Avoid spinning the wheels and depressing the accelerator pedal more
than necessary.
● If the vehicle remains stuck even after these procedures are performed,
the vehicle may require towing to be freed.
Carry out the following procedures if the tires spin or the vehicle
becomes stuck in mud, dirt or snow:
Stop the hybrid system. Set the parking brake and shift the
shift lever to P.
Remove the mud, snow or sand from around the stuck tire.
Place wood, stones or some other material under the tires
to help provide traction.
Restart the hybrid system.
Shift the shift lever to the D or R position and carefully apply
the accelerator to free the vehicle.
Turn off TRAC if this function is hampering your attempts to free
the vehicle. ( P. 212)
STEP1
STEP2
STEP3
STEP4
STEP5
Page 490 of 548
490 6-1. Specifications
Electrical system
Transmission
*: The fluid capacity is a reference quantity. If replacement is necessary, con-tact your Toyota dealer.
Battery
Open voltage* at
68 F (20 C): 12.6 12.8 V Fully charged
12.2 12.4 V Half charged
11 . 8
12.0 V Discharged
(*: Voltage checked 20 minutes after the
engine and all the lights are turned off)
Charging rates 5 A max.
Fluid capacity* 3.9 qt. (3.7 L, 3.3 Imp. qt.)
Fluid typeToyota Genuine ATF WS
NOTICE
■Transmission fluid type
Using transmission fluid other than “Toyota Genuine ATF WS” may ulti-
mately damage the transmission of your vehicle.
Page 504 of 548

504 6-1. Specifications
Warning: The temperature grades of a tire assume that it is properly
inflated and not overloaded.
Excessive speed, underinflation, or excessive loading, either sepa-
rately or in combination, can cause heat buildup and possible tire fail-
ure.
Glossary of tire terminology
Tire related termMeaning
Cold tire inflation pres-
sure Tire pressure when the vehicle has been
parked for three hours or more, or has not
been driven more than 1 mile or 1.5 km under
that condition
Maximum inflation
pressure The maximum cold inflated
pressure to which a
tire may be inflated, s hown on the sidewall of
the tire
Recommended infla-
tion pressure Cold tire inflation pressure recommended by a
manufacturer
Accessory weight The combined weight (in excess of those stan-
dard items which may be replaced) of auto-
matic transmission, power steering, power
brakes, power windows, power seats, radio
and heater, to the extent that these items are
available as factory-installed equipment
(whether installed or not)
Curb weight The weight of a motor vehicle with standard
equipment, including the maximum capacity of
fuel, oil and coolant, and if so equipped, air
conditioning and additional weight optional
engine
Maximum loaded vehi-
cle weight The sum of:
(a) Curb weight
(b) Accessory weight
(c) Vehicle capacity weight
(d) Production options weight
Page 541 of 548

541
Alphabetical index
Safety Connect ........................ 336
Seat belts
Adjusting the seat belt ............ 87
Automatic Locking Retractor .............................. 89
Child restraint system installation .......................... 139
Cleaning and maintaining
the seat belts...................... 348
Emergency Locking Retractor .............................. 89
How to wear your seat belt ..... 87
How your child should wear the seat belt ......................... 90
Pregnant women, proper seat belt use ............. 89
Reminder light ...................... 426
Seat belt extenders ................ 90
Seat belt pretensioners .......... 88
Seat heaters ............................. 316
Seating capacity ...................... 232 Seats
Adjustment ........................80, 83
Adjustment precautions...........82
Child seats/child restraint system installation ..............139
Cleaning ................................347
Head restraint..........................85
Properly sitting in the seat .....115
Rear seat folding down ...........83
Seat heaters ..........................316
Service reminder
indicators ..............................184
Shift lever If the shift lever cannot
be shifted from P................. 466
Transmission .........................172
Shift lock system .....................466
Side airbags..............................117
Side marker lights Replacing light bulbs .............405
Switch....................................196
Wattage .................................494
Side mirror
Adjusting and folding ...............97
Defogger ...............................249
Smart key system
Entry function ..........................55
Starting the hybr id system.....161
Spare tire
Inflation pressure...................383
Storage location ....................452
Spark plug ................................489
Specifications...........................484
Speedometer ............................178
Steering
Column lock release..............165S
Page 543 of 548

543
Alphabetical index
Tools......................................... 452
Total load capacity .................. 232
Towing
Dinghy towing ....................... 238
Trailer towing ........................ 237
TRAC ........................................ 212
Traction control ....................... 212
Transmission Hybrid transmission .............. 172
If the shift lever cannot be shifted from P ..................... 466
Trip information....................... 189
Trip meter......................... 178, 189
Trunk Opener ................................... 76
Trunk light Trunk light............................... 77
Wattage ................................ 494
Turn signal lights Replacing light bulbs ............ 405
Switch ................................... 174
Wattage ................................ 494 Vanity lights
Vanity lights ...........................310
Wattage .................................494
Vanity mirrors...........................310
Vehicle data recordings ............22
Vehicle identification number ...................................484
Vehicle stability control...........212
VSC............................................212V