Page 588 of 768
5887-2. Steps to take in an emergency
UK_AURIS/AURIS_HV_EE (OM12F76E)
If a tow truck is not available in an
emergency, your vehicle may be
temporarily towed using a cable or
chain secured to the emergency
towing eyelet.
Except hybrid model: This should
only be attempted on hard sur-
faced roads for short distances at
low speeds.
A driver must be in the vehicle to
steer and operate the brakes. The
vehicle’s wheels, drive train,
axles, steering and brakes must
be in good condition.
Hybrid model: This should only be
attempted on hard, surfaced
roads for short distances at under
30 km/h (18 mph).
A driver must be in the vehicle to
steer and operate the brakes. The
vehicle’s wheels, drive train,
axles, steering and brakes must
be in good condition.
Emergency towing
Page 589 of 768
5897-2. Steps to take in an emergency
UK_AURIS/AURIS_HV_EE (OM12F76E)
7
When trouble arises
Take out the towing eyelet. (P. 641, 654)
Push the eyelet cover and then
open it.
Insert the towing eyelet into the
hole and tighten partially by
hand.
Tighten down the towing eyelet
securely using a wheel nut
wrench
* or hard metal bar.
*: If a wheel nut wrench is not
equipped, a wheel nut wrench can
be purchased at any authorized
Toyota dealer or repairer, or
another duly qualified and
equipped professional.
Installing towing eyelet
1
2
3
4
Page 591 of 768
5917-2. Steps to take in an emergency
UK_AURIS/AURIS_HV_EE (OM12F76E)
7
When trouble arises
Towing with a wheel-lift type truck
From the frontFrom the rear
Release the parking brake. Vehicles with a Multidrive or a
hybrid transmission: Use a tow-
ing dolly under the front wheels.
Vehicles with a multi-mode man-
ual transmission or a manual
transmission: We recommend to
use a towing dolly under the front
wheels.
Vehicles without a smart entry &
start system: When not using a
towing dolly, turn the engine
switch to the “ACC” (vehicles with
a manual transmission) or “ON”
position (vehicles with a multi-
mode manual transmission) and
shift the shift lever to N.
Vehicles with a smart entry & start
system: When not using a towing
dolly, turn the engine switch to
ACCESSORY (vehicles with a
manual transmission) or IGNI-
TION ON mode (vehicles with a
multi-mode manual transmission)
and shift the shift lever to N.
Page 593 of 768

5937-2. Steps to take in an emergency
UK_AURIS/AURIS_HV_EE (OM12F76E)
7
When trouble arises
CAUTION
Observe the following precautions.
Failure to do so may result in death or serious injury.
Caution while towing
Use extreme caution when towing the vehicle.
Avoid sudden starts or erratic driving maneuvers which place excessive
stress on the emergency towing eyelets and the cables or chains. Always
be cautious of the surroundings and other vehicles while towing.
Except hybrid model: Do not turn the engine switch off.
Doing so will lock the steering wheel and prevent operation, possibly caus-
ing an accident and resulting in death or serious injury.
Hybrid model: Do not turn the power switch off.
This may lead to an accident as the front wheels will be locked by the
parking lock.
Except hybrid model: If the engine is not running, the power assist for the
brakes and steering will not function, making steering and braking more
difficult.
Hybrid model: If the hybrid system is not operating, the power assist for
the brakes and steering will not function, making steering and braking
more difficult.
Installing towing eyelets to the vehicle
Make sure that towing eyelets are installed securely.
If not securely installed, towing eyelets may come loose during towing.
Page 594 of 768

5947-2. Steps to take in an emergency
UK_AURIS/AURIS_HV_EE (OM12F76E)
NOTICE
To prevent causing serious damage to the transmission when towing
using a wheel-lift type truck (Multidrive or hybrid transmission)
Never tow this vehicle from the rear with the front wheels on the ground.
To prevent causing serious damage to the Stop & Start system when
towing (vehicles with a Stop & Start system)
Never tow this vehicle with four wheels on the ground. Use a flatbed truck,
or lift up front or rear of the vehicle by using a wheel-lift type truck.
To prevent damage to the vehicle when towing using a wheel-lift type
truck (Multidrive or hybrid transmission)
When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
To prevent damage to the vehicle when towing using a wheel-lift type
truck (multi-mode manual transmission or manual transmission)
Vehicles without a smart entry & start system: Do not tow the vehicle from
the rear when the engine switch is in the “LOCK” position or the key is
removed. The steering lock mechanism is not strong enough to hold the
front wheels straight.
Vehicles with a smart entry & start system: Do not tow the vehicle from the
rear when the engine switch is off. The steering lock mechanism is not
strong enough to hold the front wheels straight.
When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
To prevent body damage when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
To prevent causing serious damage to the transmission in emergency
towing
Vehicles with a Multidrive or hybrid transmission, never tow a vehicle from
the rear with four wheels on the ground. This may cause serious damage to
the transmission.
Page 610 of 768

6107-2. Steps to take in an emergency
UK_AURIS/AURIS_HV_EE (OM12F76E)Engine oil change reminder light comes on (diesel engine)
1ND-TV engine:
Replace the engine oil filter when the engine oil change reminder light does
not come on even if you have driven over 15000 km (9300 miles) after the
engine oil was changed.
There is a possibility that the engine oil change reminder light has been illumi-
nated when you have driven less than 15000 km (9300 miles) based on a
usage or driving condition.
1AD-FTV engine:
Replace the engine oil filter when the engine oil change reminder light does
not come on even if you have driven over 30000 km (18000 miles) after the
engine oil was changed.
There is a possibility that the engine oil change reminder light has been illumi-
nated when you have driven less than 30000 km (18000 miles) based on a
usage or driving condition.
Electric power steering system warning light (warning buzzer)
When the 12-volt battery charge becomes insufficient or the voltage tempo-
rarily drops, the electric power steering system warning light may come on.
CAUTION
If both the ABS and the brake system warning lights remain on
Stop your vehicle in a safe place immediately and contact any authorized
Toyota dealer or repairer, or another duly qualified and equipped profes-
sional. The vehicle will become extremely unstable during braking, and the
ABS system may fail, which could cause an accident resulting in death or
serious injury.
When the electric power steering system warning light comes on
The steering wheel may become extremely heavy.
If the steering wheel becomes heavier than usual when operating, hold
firmly and operate using more force than usual.
When driving to clean the DPF catalytic converter (diesel engine)
When driving, pay sufficient attention to weather, road conditions, terrain
and traffic conditions, and be sure to observe traffic laws and/or regulations.
Failure to do so may cause an unexpected accident, resulting in death or
serious injury.
Page 637 of 768
6377-2. Steps to take in an emergency
UK_AURIS/AURIS_HV_EE (OM12F76E)
7
When trouble arises
Once
The steering lock
could not be
released within 3
seconds of the
engine switch
being pressed.
Press the
engine
switch
while
depress-
ing the
brake
pedal and
moving the
steering
wheel left
and right.
The steering lock
could not be
released within 3
seconds of the
engine switch
being pressed.
Press the
engine
switch
while
depress-
ing the
clutch
pedal and
moving the
steering
wheel left
and right.
Interior
buzzerExterior
buzzerWarning messageDetailsCorrection
procedure
(Flashes)
(Vehicles with a Multid-
rive or multi-mode
manual transmis-
sion)
*1
(Flashes)
(Vehicles with manual
transmission)
*1
Page 640 of 768
6407-2. Steps to take in an emergency
UK_AURIS/AURIS_HV_EE (OM12F76E)
Stop the vehicle on a hard, flat surface.
Set the parking brake.
Shift the shift lever to P (Multidrive) or R (manual transmission).
Stop the engine.
Turn on the emergency flashers. (P. 584)
If you have a flat tire (vehicles with a spare
tire)
Remove the flat tire and replace it with the spare tire provided.
For details about tires: P. 531
CAUTION
If you have a flat tire
Do not continue driving with a flat tire.
Driving even a short distance with a flat tire can damage the tire and the
wheel beyond repair, which could result in an accident.
Before jacking up the vehicle