Service and Literature
Your authorized electric drive smart
center has trained technicians and
Genuine smart Parts to service your vehicle
properly.
For expert advice and quality service,
contact an authorized electric drive smart
center.
For further information you can find us on
the smart web-site
www.smartusa.com(USA
only) or www.thesmart.ca (Canada only). G
WARNING
To help avoid personal injury, be extremely
careful when performing any service work
or repairs. Improper or incomplete service
or the use of incorrect or inappropriate
parts or materials may damage the vehicle
or its equipment, which may in turn result
in personal injury.
If you have any questions about carrying out
any type of service, turn to the advice of an
authorized electric drive smart center.
We reserve the right to make changes in
design and equipment.
Therefore, information, illustrations and
descriptions in this Operator’s Manual
might differ from your vehicle.
Reprinting, translation and copying, even
of excerpts, is not permitted without our
prior authorization in writing.
Symbols
Trademarks
®
:
R Bluetooth ®
is a registered trademark of
Bluetooth SIG Inc.
R ESP ®
is a registered trademark of
Daimler.
R iPod ®
is a registered trademark of Apple
Inc., registered in the U.S.A. and other
countries.
The following symbols are found in this
Operator’s Manual:
*O ptional equipment is identified with
an asterisk. Since standard equipment
varies between models, the
descriptions and illustrations in this
Operator’s Manual may differ slightly
from the actual equipment of your
vehicle. G
WARNING
Warning notices draw your attention to
hazards that may endanger your health or
life, or the health or life of others.
! Highlights hazards that may result in
damage to your vehicle.
i Helpful hints or further information
you may find useful.
X This symbol points to
instructions for you to follow.
X A number of these symbols
appearing in succession
indicates a multiple-step
procedure.
Y page This symbol tells you where you
can find additional information
on a topic within this Operator’s
Manual.
YY This continuation symbol marks a
warning or procedure which is
continued on the next page.
As at 10.02.2012
1, 2, 3 ...
12-volt battery Charging ................................ 192
Indicator lamp ........................ 164
Notes ..................................... 190
Removing and installing ............192 A
ABS (Antilock Brake System) .............44
Indicator lamp ........................ 160
Accessory weight .......................... 137
Accidents Air bags .................................. 31
Address change .............................. 14
Air bags ....................................... 31
Children .................................. 31
Front, driver and passenger ......... 34
Front, passenger ....................... 34
Head-thorax ............................. 35
Knee bag .................................. 35
Passenger front air bag off
indicator lamp ..................... 26, 39
Safety guidelines ......................33
SRS indicator lamp ...................162
Thorax-pelvi s.......................... 36
Window curtain ......................... 36
Air conditioning with climate
control
Air distribution ....................... 98
Air recirculation mode ............... 99
Air vents ................................. 97
Air volume ............................... 99
Control panel ............................ 97
Defrosting ............................... 99
Notes ...................................... 95
Rear window defroster ................99
Switching on/off ....................... 97
Temperature ............................. 97
Air pressure
see Tire inflation pressure
Air pressure (tires) .......................138
Air vents ...................................... 97
Alarm system see Anti-theft systems
Ambient lighting* .......................... 65
Anticorrosion/antifreeze .........213, 214 Antiglare, Interior rear view
mirror
......................................... 59
Antilock Brake System see ABS
Anti-theft systems ......................... 46
Anti-theft warning system ...........47
Electronic immobilizer ..............46
Interior motion sensor ...............47
Tow-away alarm ......................... 47
Aquaplaning
see Hydroplaning
Armrest ........................................ 57
Aspect ratio (tires) .......................138
Audio system ................................. 91
Basic ...................................... 92
Navigation/multimedia ..............92
Automatic headlamp mode ................62
Automatic locking .......................... 51
AUX socket .................................... 93 B
Backrest see Seats
Backup lamp ................................. 174
Bar (air pressure unit) ...................138
Batteries .................................... 190
Battery Jump starting .......................... 193
Battery (key)
Replacing the transmitter
battery ................................... 171
Battery coolant ............................. 119
Bead (tire) .................................. 138
Brake fluid .................................. 121
Checking ................................ 121
Brake lamp .................................. 174
Brake pedal ................................... 76
Brakes ........................................ 142
Parking brake ........................... 75
Warning lamp .......................... 160
Bulbs
Fron t..................................... 173
Rear ...................................... 174
Replacing ............................... 1724
Index
C
CAC (Customer Assistance Center) ......17
California retail buyers and
lessees, important notice for ...........13
Cargo compartment cover blind ........100
CD player ...................................... 91
Center console .............................. 25
Central locking Automati c................................ 51
Locking/unlocking from inside ....51
Certification label .......................208
Charge level gauge ......................... 79
Charging High-voltage battery ................108
Charging cable
Connecting .............................. 114
Control element ....................... 113
Storing .................................. 112
Children in the vehicle ...................40
Air bags .................................. 31
Indicator lamp, passenger front
air bag off ......................... 39, 168
Infant and child restraint
systems ................................... 41
OCS (Occupant Classification
System) ....................................37
Safety notes ............................. 40
Tether anchorage points .............43
Child safety
see Children in the vehicle
Cockpit ........................................ 20
Coin holder ................................. 102
Cold tire inflation pressure ...........138
Combination switch ........................64
Control system Charge and depart menu ..............86
Charging mode display ...............83
Contro llever ............................ 81
Introduction ............................. 81
Menus and submenu s................... 85
Message smenu .......................... 89
Multifunction display ................81
Odomete rmenu .......................... 85
Reset menu ............................... 86
Setting smenu ........................... 89Start menu
............................... 86
Time menu ............................... 90
Coolant
Anticorrosion/antifreeze .....213, 214
Battery ................................... 119
Capacities ........................ 212, 213
Drive system ........................... .119
Temperature warning lamp .........165
Coolant temperature ......................146
Cruise control ............................... 93
Curb weight ................................. 138
Customer Assistance Center (CAC) ......17 D
Dashboard see Instrument cluster
Data recording .............................. 18
Daytime running lamp mode ..............63
Deep water see Standing water
Defroster
Rear window ............................. 99
Windshield .............................. 99
Department of Transportation
see DOT
Direction of rotation (tires) ...........131
Door control panel ......................... 26
Door handles ................................. 26
Doors Locking/unlocking from outside ...51
Opening from inside ..................52
DOT (Department of
Transportation) ...................... 136, 138
Drinking and driving .....................141
Drive diagnostics Indicator lamp ........................ 166
Warnin glamp .......................... 166
Driving
Abroad ................................... 146
Coolant temperature .................146
Hydroplaning .......................... 144
Instructions ....................... 74, 141
In winter ................................ 145
Safety systems .......................... 44
Through standing water .............145
Tips, transmissio n.................... 78 Index
5
Driving and parking
Safety notes ............................. 74
Driving safety systems ....................44
ABS ........................................ 44
ESP ®
....................................... 45
Hydraulic brake assistant ...........46 E
ECO indicator ............................... 83
Electrical system Improper work on or
modifications ........................... 15
Power outlet ............................ 106
Electronic immobilizer ..................46
Electronic Power Steering see EPS
Electronic Stability Program
see ESP ®
Emergency, in case of Hazard warning flasher ..........46, 66
Roadside Assistance ..................14
Emergency Tensioning Device
see ETD
Emission control
Information label .................... 208
System warranties ......................12
Engine
Electronic s............................. 206
Starting .................................. 74
Turning off .............................. 77
EPS (Electronic Power Steering)
Warning lamp .......................... 163
ESP ®
(Electronic Stability Program) ..45
Warning lamp .......................... 163
ETD (Emergency Tensioning Device) ...31
Safet yguidelines ...................... 33
Exterior lamp switch ......................62
Exterior lighting Overview ................................ 173
Exterior rear view mirrors ..............59 F
First-aid kit ............................... 154
Flat tire ..................................... 180
Fluids Capacities .............................. 212 Fog lamps
................................ 65, 173
Front air bags see Air bags
Front compartment ......................... 117
Front lamps Overview ................................ 173
Fuse chart ................................... 201
Fuses .......................................... 198 G
GAWR (Gross Axle Weight Rating) ......138
Global locking/unlocking ................51
Glove box .................................... 103
Gross Axle Weight Rating see GAWR
Gross Vehicle Weight
see GVW
Gross Vehicle Weight Rating
see GVWR
GVW (Gross Vehicle Weight) .............138
GVWR (Gross Vehicle Weight Rating) ..138 H
Halogen headlamps see Headlamps
Hazard warning flasher .................... 66
Headlamps Automatic headlamp mode ............ 62
Daytime running lamp mode .........63
High-beam flasher .....................64
High-beam headlamps ................. 64
Low-beam headlamps ..................62
Switch ..................................... 62
Head-thorax air bags ......................35
Heated exterior rear view mirrors .....59
Height adjustment Seats ...................................... 57
High-beam flasher ......................... 64
High-beam headlamps ................64, 173
Indicator lamp ........................ 164
High-mounted brake lamp ...............174
High-voltage battery Charg elevel gauge .................... 79
Charging (AC power socket) .........112
Charging (control system) ...........88
Charging (private wallbox) .........112 6
Index
Charging (public charging
station)
.................................. 114
Charging cable ........................ 112
Displaying available power .........82
ECO indicator ........................... 83
Intelligen tcharging
management ............................. 117
Introduction ........................... 108
Notes ..................................... 191
Problems with the charging
process .................................. 117
READY indicator ........................ 82
Warning label (wheel change) ......189
Warnin glamp .......................... 164
High-voltage disconnect device ........17
Hill-start assist system ..................78
Hydraulic brake assistant ................46
Hydroplaning ............................... 144I
Identification labels ....................208
Identification number, vehicle
(VIN) .......................................... 209
Infant and child restraint systems see Children in the vehicle
Inflation pressure
see Tires, Inflation pressure
Inside door handle ......................... 52
Instrument cluster .....................21, 23
Illumination ............................ 80
Lamps, indicator and warnin g..... 159
Instrument panel
see Instrument cluster
Instruments and controls
see Cockpit
Intelligent charging management
High-voltage battery .................117
Interior motion sensor ....................47
Interior rear view mirror ................59
Interior storage spaces see Storage compartments
Intermittent wiping
Rear window wiper .....................68
Windshield wipers .....................67 J
Jump-starting .............................. 193 K
Key ............................................. 50
Loss of ................................... 169
Replacing the transmitter
battery ................................... 171
Kilopascal (air pressure unit) .........138
Knee bag ...................................... 35 L
Labels ........................................ 208
Emission control information .....208
Lamps, exterior
Exterior lamp switch ..................62
Switching on/off ....................... 62
Lamps, indicator and warning
12-volt-battery ........................ 164
ABS ....................................... 160
Brakes ................................... 160
Coolant temperature .................165
Drive diagnostics ....................166
EPS ........................................ 163
ESP ®
...................................... 163
Fog lamps ................................ 65
High-beam headlamps ...............164
High-voltage battery ................164
Low-beam headlamps .................164
Low tire pressure/TPMS
malfunction telltal e................. 166
Overview (kilometers) ................24
Overview (miles) ....................... 22
Passenger front air bag off ....34, 168
Seat belt telltale ..................... 161
SRS ....................................... .162
Turn signals ............................ 165
License plate lamps .......................174
Lighting ...................................... 62
Ambient lighting* .....................65
Coming home function ................64
Daytime running lamp mode .........63
Exterior .................................. 62
Interior .................................. 66
Loading
see Vehicle loading Index
7
Locking the vehicle
........................50
Manually ................................. 170
Loss of
Key ........................................ 169
Service and Warranty
Information booklet .................206
Low-beam headlamps .................62, 173
Exterior lamp switch ..................62
Indicator lamp ........................ 164
Switching on ............................ 62M
Maintenance .................................. 13
Manual headlamp mode (Low-beam
headlamps) ................................... 62
Maximum loaded vehicle weight .......138
Maximum load rating (tires) ............138
Maximum permissible tire
inflation pressure ........................ 138
Mirrors Exterior rear view mirrors ..........59
Interior rear view mirror ...........59 N
Normal occupant weight .................139
Number, vehicle identification
(VIN) .......................................... 209O
Occupant Classification System see OCS (Occupant
Classification System)
Occupant distribution ...................139
Occupant safety Air bags .................................. 31
Children and air bags .................31
Children in the vehicle ..............40
Infant and child restraint
systems ................................... 41
Introduction ............................ 28
OCS (Occupant Classification
System) .................................... 37
Passenger front air bag off
indicator lamp .......................... 37
Seat belts ........................... .29, 33
SRS indicator lamp, malfunction .162 OCS (Occupant Classification
System)
........................................ 37
Self-tes t................................. 40
On-board Diagnostics Socket (OBD) ... 207
Online access ............................... 110
Operating range ............................. 13
Operating safety ............................ 15
Outside temperature display ............83
Overhead control panel ...................26 P
Paintwork care ............................. 151
Panic alarm .................................. 43
Parcel nets ............................ 100, 103
Parking ........................................ 75
Parking brake ................................ 75
Parking lamps .............................. 173
Parts service ............................... 206
PASS AIR BAG OFF indicator lamp see Passenger front air bag off
indicator lamp
Passenger front air bag ...................34
Passenger front air bag off
indicator lamp .................... 26, 34, 168
Passenger safety see Occupant safety
Passenger seat ............................... 57
Pedals ........................................ 141
Power assistance ........................... 141
Power gauge .................................. 79
Power outlet ................................ 106
Power washer ............................... 150
Practical hints Display message s..................... 155
Flat tire ................................. 180
Fuses ..................................... 198
Jump starting .......................... 193
Replacing bulbs ....................... 172
Replacing transmitter battery ..... 171
Replacing wiper blades .............178
Towin g................................... 196
Unlocking/locking manually .......170
Warning and indicator
lamps ............................... 159, 168
What to do if ........................... .159
Where will Ifind...? ................. 1548
Index
Wheel change
........................... 188
Winte rtires ...................... 140, 210
Tire speed rating ....................135, 139
Top tether see Children in the vehicle
Total load limit ........................... 139
Tow-away alarm ............................. 47
Towing ........................................ 196
Traction ................................ 139, 144
Transmission Driving tips ............................. 78
Hill-start assist system ..............78
Shifting procedure ....................77
Transmission position indicator ....... 81
Transmitting power values ..............207
Traveling abroad .......................... 146
Tread (tires) ................................ 139
Tread depth (tires) ..................131, 140
Treadwear indicators (tires) .....131, 140
Turning off the engine ....................77
Turn signal lamps ......................... 173
Turn signals ................................. 64
Indicator lamps ....................... 165 U
Uniform Tire Quality Grading
Standards .............................. 132, 140
Unlocking the vehicle .....................50
Manually ................................. 170
USB socket .................................... 93V
Vehicle Bulbs ..................................... 172
Care ...................................... 147
Identification Number (VIN) ...... .209
Locking/unlockin g.................... 50
Modifications and alterations,
Operating safety ....................... 15
Towin g................................... 196
Unlocking/locking manually .......170
Vehicle Identification Number
(VIN) .......................................... 209
Vehicle lighting ........................... .62Vehicle loading
Instructions ............................ 104
Load limit .............................. 129
Roof rack ................................ 104
Terminology ............................ 137
Vehicle maximum load on the tire ....140
Vehicle specification ...................209
Vehicle washing see Vehicle care W
Warning signals Brake pads .............................. 170
Door ...................................... 169
Lighting ................................ 169
Parking .................................. 170
Parking brake .......................... 169
Seat belt reminder system ..... 161, 169
Warranty coverage ........................ 206
Warranty information ......................12
Washer fluid Mixing ratio ........................... 212
Refillin g............................... 120
Wipin g.................................... 68
Washer jet nozzles .........................1 80
Washing the vehicle ......................147
Wheel change ............................... 188
Wheels, sizes ............................... 210
Wheels, Tires and .......................... 122
Where will Ifind...?
First-aid kit ........................... 154
Tire repair kit ........................ 154
Window curtain air bags ..................36
Windshield Washer fluid ....................... 68, 212
Wipers .................................... 67
Windshield wipers .......................... 67
Adjusting washer jet nozzles ......180
Rain-ligh tsensor ...................... 67
Replacing wiper blades .............178
Winter driving
Driving instructions ................145
Snow chain s............................ 140
Tires ..................................... 140
Winter tires ........................... 140, 210 Index
11
Product information
We recommend using Genuine smart Parts as
well as conversion parts and accessories
explicitly approved by smart for your
vehicle model.
We have tested these parts to determine
their reliability, safety and special
suitability for smart vehicles.
We are unable to make an assessment for
other products and therefore cannot be
held responsible for them, even if in
individual cases an official approval or
authorization by governmental or other
agencies should exist. Use of such parts
and accessories could adversely affec tthe
safety, performance or reliability of your
vehicle. We strongly recommend that you
not use them.
Genuine smart Parts as well as conversion
parts and accessories approved by us are
available at your authorized electri cdrive
smart center. Due to the technical
requirements of the smart fortwo electric
drive and its high-voltage power systems,
the vehicle should be serviced only at an
authorized electric drive smart center. In
addition, you will receive comprehensive
information on permissible technical
modifications and expert installations on
the operation and maintenance of the smart
fortwo electric drive. Operator’s Manual
This Operator’s Manual contains a great
deal of useful information. We urge you to
read it carefully and familiarize yourself
with the vehicle before driving.
For your own safety and longe rservice life
of the vehicle, we urge you to follow the
instructions and warnings contained in
this manual. Ignoring them could result in
damage to the vehicle or personal injury to
you or others. Vehicle damage caused by failure to follow instructions is not
covered by the smart Limited Warranty.
Your vehicle may have some or all of the
equipment described in this manual.
Therefore, you may find explanations for
optional equipment not installed in your
vehicle. If you have any questions about the
operation of any equipment, your
authorized electric drive smart center
will be glad to demonstrate the proper
procedures.
We continuously strive to improve our
product, and ask for your understanding
that we reserve the right to make changes
in design and equipment. Therefore,
information, illustrations and
descriptions in this Operator’s Manual
might differ from your vehicle.
Optional equipment is also described in
this manual, including operating
instructions wherever necessary. Since
they are special-order items, the
descriptions and illustrations herein may
vary slightly from the actual equipment of
your vehicle.
If there are any equipment details that are
not shown or described in this Operator’s
Manual, your authorized electric drive
smart center will be glad to inform you of
correct care and operating procedures.
The Operator’s Manual and Maintenance/
Warranty Booklet (USA only) or Service/
Warranty Booklet (Canada only) are
important documents and should be kept
with the vehicle.
Warranty information
The smart USA Warranty booklet (USA only)
or the Warranty booklet (Canada only)
contains detailed information about the
warranties covering your smart,
including:
R smart USA Limited Warranty (USA only)
R New Vehicle Limited Warranty (Canada
only) 12
>> Introduction.