More frequent washings are necessary to
deal with unfavorable conditions:
R near the ocean
R in industrial areas (smoke, exhaust
emissions)
R during winter operation
You should check your vehicle from time to
time for stone chipping or other damage.
Any damage should be repaired as soon as
possible to prevent corrosion.
In doing so, do not neglect the underbody
of the vehicle. A prerequisite for a
thorough check is a washing of the
underbody followed by a thorough
inspection. Damaged areas need to be re-
undercoated.
Your vehicle has been treated at the factory
with a wax-base rustproofing in the body
cavities which will last for the lifetime of
the vehicle. Post-production treatment is
neither necessary nor recommended by
smart because of the possibility of
incompatibility between materials used in
the production process and others applied
later.
We have selected vehicle-care products
and compiled recommendations which are
specially matched to our vehicles and
which always reflect the latest technology.
You can obtain smart approved vehicle-
care products at an authorized electric
drive smart center.
Scratches, corrosive deposits, corrosion
or damage due to negligent or incorrect
care cannot always be removed or repaired
with the vehicle-care products
recommended here. In such cases it is best
to seek aid at an authorized electric drive
smart center.
The following topics deal with the cleaning
and care of your vehicle and give important
“how-to” information as well as references
to smart approved vehicle-care products. Vehicle care
Contact an authorized electric drive smart
center for recommended and approved care
products.
i Advice on caring for the soft top
system, see (Y page 151). G
WARNING
After washing the vehicle, the brakes may
still be wet and thus their functionality
impaired. Therefore, when you start off,
brake lightly several times without
endangering traffic. 148
Vehicle care>> Operation.
Selecting the right cleaning agent
!
To avoid damage to interior equipment and materials: Never rub roughly or use
cleaning spirits on the cloth upholstery, never use strong agents, stain remover etc.
on the leather upholstery. Never scour or use solvent on plastic parts. Never use strong
and aggressive agents on windows, do not touch the inside of the windows with hard
objects such as an ice scraper or ring, doing so may damage the windows. Interior Special
considerations Light soiling Heavy soiling
Cloth upholstery Use
aclean, lint-
free cloth Light soap suds Stain remover (test
on an inconspicuous
place first)
Plastic parts Use a color-fast
cloth Damp, clean cloth,
cockpit spray Damp, clean cloth,
cockpit spray
Leather upholstery Use
aclean, color-
fast cloth Clean cloth with
lukewarm water,
leather care
product Leather care
product
Windows Damp, clean cloth,
microfiber cloth,
glass cleaner Microfiber cloth,
glass cleaner
!
To avoid damage to exterior surfaces never do the following: Use aggressive paint
cleaner, machine polish, abrasive cleanser, acidic, highly alkaline agents, abrasive
sponges, high-pressure or hot water cleaning equipment. Exterior Special
considerations Lightly soiled
Hand-/Automatic
car washes Heavily soiled
Hand-/Automatic
car washes
tridion safety cell,
black Powder coated
single-coat paint
finish Car shampoo
concentrate, insect
remover for insect
remains, polish Car shampoo
concentrate, hard
wax, insect remover
for insect remains,
polish
tridion safety cell,
silver Powder coated
single-coat paint
finish and
clearcoat
Highly polished
plastic parts (body
panels) Body panels with
base coat and
clearcoat or
clearcoat only Vehicle care
149>> Operation. Z
Exterior Special
considerations Lightly soiled
Hand-/Automatic
car washes Heavily soiled
Hand-/Automatic
car washes
Wheels and wheel
covers Two-layer metallic
paint (high-gloss) Car shampoo
concentrate, rim
care Car shampoo
concentrate, rim
care
Retractable soft top PAC fabric Car shampoo
concentrate, soft
top cleaner,
impregnation spray Car shampoo
concentrate, soft
top cleaner,
impregnation spray
Removing insects
Remove insect remains before you start to
wash the vehicle.
X Spray insect remover on.
X Allow insect remover to work in briefly.
X Rub in gently with a soft cloth or sponge.
X Rinse with plenty of water.
X Treat the cleaned surface with hard wax.
Removing tar Remove any tar marks before washing the
vehicle.
X
Apply tar remover with a soft cloth.
X Allow tar remover to work in briefly.
X Rub in gently.
X Rinse with plenty of water.
X Treat the cleaned surface with hard wax.
Vehicle washing In the winter, thoroughly remove all traces
of road salt as soon as possible.
When washing the vehicle underbody, do not
forget to clean the inner sides of the
wheels.
Washing your vehicle by hand
X Wash the vehicle using car shampoo
concentrate and a sponge.
X Rinse with clean water.
X Towel dry the vehicle. !
Do not wash the vehicle in direct
sunlight. The body panel surfaces and
paint finish may be damaged.
Washing your vehicle in an automatic car
wash
i When running your vehicle through an
automatic car wash, water droplets can
run down the insid eofthe side windows.
Unscrew your vehicle’s antenna before
driving into an automatic car wash. X
Removing: Unscrew antenna 0002
counterclockwise.
X Fitting: Screw antenna 0002in clockwise.
Power washer G
WARNING
Do not use a round nozzle (dirt grinders )to
powerwash your vehicle, in particular the
tires. You could otherwise damage the tires
and cause an accident. 150
Vehicle care>> Operation.
Display messages
The following display messages appear in the multifunction displa y(Ypage 81). Display messages Possible causes/consequences and
0001 Solutions
0005
Switch Off Engine The coolant is too hot.
In addition, the
0005warning lamp in the instrument cluster
lights up and a warning signal sounds.
X Stop the vehicle immediately as soon as it is safe to do so.
X Switch off the drive system immediately.
X Engage the parking brake.
X Make sure the air supply for the radiator is uninterrupted.
X Only start the drive system again after the display message
disappears. You could otherwise damage the drive system. 0002
(USA only)
0001 (Canada only)
Release Parking Brake You are driving with the parking brake engaged.
In addition, the 0002(USA only), 0001(Canada only) warning
lamp in the instrument cluster lights up and a warning signal
sounds.
X Release the parking brake. 0002
(USA only)
0001 (Canada only)
Brake System See Operator's Manual There is a slight malfunction in the vacuum supply of the
braking system.
X
When braking, continue to depress the brake pedal.
X Contact an authorized electric drive smart center. 0002
(USA only)
0001 (Canada only)
Brake Malfunction 0001Service Required There is a serious malfunction in the vacuum supply of the
braking system.
In addition, a warning signal sounds.
X
Contact an authorized electric drive smart center. 0001
Shift
to N or P to
Start You have attempted to start the engine while the automatic
transmission was in reverse gear
Ror drive position D.
X Shift the automatic transmission into park position Por
neutral position N.
X Make sure that Nor Pis shown in the multifunction display. 0001
Transmission Not
in P The driver's door is open and the gear selector lever is in
position
R,Nor D.
In addition, a warning signal sounds.
X Move the gear selector lever to P. Display messages
155>> Practical hints. Z
Display messages Possible causes/consequences and
0001 Solutions
0001
Malfunction Serv.
Req. There is a malfunction in the coolant compressor or in the
heating/coolant circuit.
X
Contact an authorized electric drive smart center. 0001
Battery Power Too
Low The outside temperature is too low. The full battery capacity
is not available.
The vehicle does not start.
X
Charge the high‑voltage battery (Y page 108).0001
High-voltage
Battery at Reserve
Level The high‑voltage battery has reached reserve level.
X
Charge the high‑voltage battery (Y page 108).0007
Charge HV Battery
Immediately The charge level of the high‑voltage battery is below 5 %.
In addition, a warning signal sounds.
X
Charge the high‑voltage battery (Y page 108).0002
Engine
Restart Not
Possible There is a serious malfunction in the drive system. The drive
system can no longer be started.
In addition, a warning signal sounds.
X
Do not restart the drive system.
X Contact an authorized electric drive smart center. 0002
High-Voltage
System
0001Service Required There is a malfunction in the drive system, the electric motor
or the high‑voltage battery. There is a high‑voltage safety
problem.
In addition, the
0002warning lamp in the instrument cluster
lights up and a warning signal sounds.
X Contact an authorized electric drive smart center. 0001
Drive System
0001Service Required There is a malfunction in the drive system, the electric motor
or the high‑voltage battery.
In addition, the yellow
0001warning lamp in the instrument
cluster lights up.
X Contact an authorized electric drive smart center. 156
Display messages>> Practical hints.
Display messages Possible causes/consequences and
0001 Solutions
0001
Drive System
0001Switch Engine Off There is a malfunction in the drive train. If the drive system
continues to run, the drive train can become damaged.
In addition, the red 0001warning lamp in the instrument
cluster lights up and a warning signal sounds.
X Switch off the drive system.
X Do not continue driving.
X Contact an authorized electric drive smart center. 0007
Do Not Tow
(Away) Either the drive or the high‑voltage system is faulty.
In addition, the
0002warning lamp in the instrument cluster
lights up.
X It is recommended to have the vehicle transported by a
qualified specialist workshop.
Do not tow the vehicle on its own wheels. 0007
Charging Not
Possible There is a malfunction in the on-board charger. The
high‑voltage battery cannot be charged.
X
Contact an authorized electric drive smart center. 0007
Parking Lock
Inactive The gear selector lever is in position
P, but the parking lock
is not detected.
In addition, a warning signal sounds.
X Apply the parking brake.
X Move the gear selector lever to another position, e.g. to R.
X Move the gear selector lever to Pagain. 0001
Driver´s Door Ajar The driver’s door is open.
X
Close the driver’s door. 0002
Door Ajar The passenger door is open.
X
Close the passenger door. 0003
Tailgate Open A tailgate or the rear soft top
9
is open.
X Close the tailgates or the rear soft. 0003
Charge Cable
Connected The charging cable is inserted in the vehicle power socket.
The vehicle cannot be moved.
In addition, a warning signal sounds.
X
To drive off, remove the charging cable from the vehicle
power socket and stow the cable in the vehicle. 9
cabriolet only. Display messages
157>> Practical hints. Z
Loss of key
Problem Possible causes/consequences and
0001 Solutions
You lose a key. X
Have the key deactivated at an authorized electric drive
smart center.
X Report the loss of the key to your car insurance company
immediately.
X If necessary, have the mechanical lock replaced.
Your authorized electric drive smart center will be glad to
supply you with a replacement following an identity check. Acoustic warning signals
Problem Possible causes/consequences and
0001 Solutions
A warning signal
sounds while driving. You are driving with the parking brake engaged.
X Release the parking brake (Y page 75).A warning signal
sounds when opening
the driver’s door. You have opened the driver’s door while the exterior lighting
is still switched on.
X
Turn the exterior lamp switch to position 0004.A warning signal
sounds. The door is opened while a gear is engaged with the drive
system running and neither the brake nor accelerator pedals
are depressed.
X
Close the driver’s and passenger door.
X Move the gear selector lever to park position P.
or
X Switch off the drive system. You open the driver’s door with the key in starter switch
position
0to remind you not to leave the key in the vehicle.
X Close the driver’s door.
or
X Remove the key from the starter switch. A warning signal
sounds. The seat belts are not fastened when the drive system is
started. For details, see seat belt telltale (Y
page 161).
X Fasten your seat belts. What to do if ...
169>> Practical hints. Z
!
Check the polarity when inserting the
new transmitter battery. You could
otherwise damage parts of the electrical
system. When inserting the batteries,
make sure they are clean and free of lint.
X Insert the new transmitter battery.
X Press both halves of the key housing
together again.
X Check the operation of the remote
control. Replacing bulbs
About replacing bulbs
Safe vehicle operation depends on proper
exterior lighting and signaling. It is
therefore essential that all bulbs and lamp
assemblies are in good working order at all
times.
Correct headlamp adjustment is extremely
important. Have headlamps checked and
readjusted at regular intervals and when a
bulb has been replaced. Contact an
authorized electric drive smart center for
headlamp adjustment. G
WARNING
Bulbs and bulb sockets can be very hot.
Allow the lamp to cool down before changing
a bulb. Otherwise you could be burned if you
touch them.
Keep bulbs out of the reach of children.
Halogen lamps contain pressurized gas. A
bulb can explode if you:
R touch or move it when hot
R drop the bulb
R scratch the bulb
Wear eye and hand protection.
i If the headlamps or front fog lamps* are
fogged up on the inside as a result of
high humidity, driving the vehicle a
distance with the lights on should clear
up the fogging. Notes on bulb replacement:
R
Only use bulbs of the same type and with
the specified watt rating.
R Switch the lights off before replacing a
bulb to prevent short circuits.
R Always use aclean lint-free cloth when
handling bulbs.
R Your hands should be dry and free of oil
and grease.
R Avoid touching the glass of the bulb with
bare fingers.
R If the newly installed bulb does not come
on, contact an authorized electric drive
smart center.
R Have the bulbs for the front fog lamps*
and the LED daytime running lamps*
replaced at an authorized electric drive
smart center. 172
Replacing bulbs>> Practical hints.
* optional