Control panel
0002
Air volume control
0003 Air conditioning switch
002B Rear window defroster switch
002A Air recirculation switch
0028 Temperature control
0029 Air distribution control Switching on/off
Control panel (Y page 97).
X Make sure the ignition is switched on.
X Switching on: Push air volume
control 0002to level 1or higher.
X Press air conditioning switch 0003.
The indicator lamp in air conditioning
switch 0003comes on.
X Switching off: Press air conditioning
switch 0003once more.
The indicator lamp in air conditioning
switch 0003goes out.
i The stored status is restored, if you
switch on the ignition again. Setting the temperature
Control panel (Y page 97).
i You should raise or lower the
temperature setting in small
increments, preferably starting at
70¦ (21¥). X
Increasing or decreasing: Push
temperature control 0028up or down. Adjusting air vents
G
WARNING
When operating the heating or air
conditioning with climat econtrol, the air
that enters the passenger compartment
through the air vents can be very hot or very
cold (depending on the set temperature).
This may cause burns or frostbite on
unprotected skin in the immediate area of
the air vents. Always keep sufficient
distance between unprotected parts of the
body and the air vents. If necessary, use the
air distribution control to direct the air
to air vents in the vehicle interior that are
not in the immediate area of unprotected
skin. Air conditioning with climate control
97>> Controls. Z
Use only charging cables which have been
approved and recommended for the vehicle.
Do not use:
R extension chords
R cable reels
R multiple sockets
R travel adapters
i When possible, only charge the
high‑voltage battery when the charge
level is below 80 %.
It is recommended to charge the
high‑voltage battery prior to reaching
less than 20% state of charge.
Discharged high‑voltage battery When the high‑voltage battery is
completely discharged, the drive system is
switched off. This protects the battery
from exhaustive discharge.
i By switching the ignition off and on
again, the drive system can be briefly
reactivate donce. This allows you to park
the vehicle safely.
Do not allow your vehicle to remain
stationary for more than 14 days with a
discharged, or nearly discharged,
high‑voltage battery. You can check the
charge level with the charge level gauge
(Y page 79).
High or low outside temperatures The efficiency of the high‑voltage battery
is temperature-dependent and decreases
at high or low temperatures .Additionally,
the electrolytes used can gel at very low
temperatures.
You can check the maximum capacity
available using the indicator in the
multifunction display (Y page 83).Energy consumption and range The available energy of the high‑voltage
battery is reduced by:
R
low outside temperatures
R switching on electrical consumers
At low temperatures and after being parked
for an extended period without charging,
the physical properties of the
high‑voltage battery:
R can cause a significant reductio ninthe
performance of the battery
R can lead to longer charging times
In extreme cases, you will not be able to
start the vehicle. For this reason, always
connect the charging cable or make sure the
battery is completely charged when
parking the vehicle in low outside
temperatures or for an extended period of
time.
Due to its physical properties, the
capacity of a high‑voltage battery
decreases over its lifespan.
Thus, the following are reduced:
R the maximum attainable range of the
vehicle
R the maximum performance output
(acceleration) of the vehicle
You can actively contribute to the
reduction of the vehicle's energy
consumption by:
R driving conservatively
R maintaining the vehicle regularly
R decreasing the use of electrical
consumers
Notes on battery care Avoid storing and transporting the vehicle
at high temperatures for extended periods
of time (e. g. container transport).
When out of use for longer periods of time,
connect the vehicle to a voltage supply.
If the vehicle is not connected to
avoltage
supply, it must remain within a High-voltage battery
109>> Operation. Z
Charging station without charging
communication
You must activate charging stations
without charging communication before
the charging process. This can be done with
an RFID card or a telephone call, for
example. Observe the provider's
instructions at the charging station.
Charging station with charging
communication („Plug&Charge“) You do not have to activate charging
stations with charging communication
before the charging process. This is done
by the vehicle. This function is called
"Plug & Charge". Information is exchanged
between the vehicle and the charging
station via the charging cable for
activation.
This is for:
R mutual authorization of the vehicle and
the charging station
R verification of contract data
R automatic billing of the energy costs
Electronic certificates are used here for
secure exchange of data.
If the verification of contract data is
successful, the charging process is
initiated.
i A preliminary version of the
ISO/IEC 15118 standard is used for
communication between the vehicle and
the charging station. If it is necessary
to update your vehicle, consult an
authorized electric drive smart center.
In order to use "Plug & Charge", you have to
configure the functions of your vehicle on
the "Vehicle Homepage" (Y page 110). For
this you require a "Plug & Charge"
certificate which you receive from your
power company after concluding a suitable
contract. Consult an authorized electric
drive smart center if you have problems with the configuration or have no access to
the Internet.
The charging station offers information on
the availability of electricity and costs.
This information is processed by the
vehicle and is used for an optimum
charging of the high‑voltage battery
(Y
page 117). The energy costs are
automatically calculated after the
charging process is complete.
With your existing electricity contract,
you and others who have access to your
vehicle can charge the costs to your
electricity bill. For this reason, cancel
your existing electricity contract for this
vehicle before you sell it. Delete your
"Plug & Charge" certificate by all means.
i You can delete the certificate from the
vehicle's data on the "Vehicle
Homepage". Pleas econsult an authorized
electric drive smart center if you do not
have access to the Internet.
If the charging station allows the
connected vehicle access to the Internet,
you can call up and change information
pertaining to the vehicle on the "Vehicle
Homepage" (Y page 110).
Connecting the charging cable X
Engage the parking brake.
X Move the gear selector lever to park
position P.
X Switch off the ignition.
X Open the charge socket flap.
X Remove the cover from the charge socket.
X Insert plug of the charging cable into the
charge socket to the stop.
The high‑voltage battery is being
charged.
i The vehicle must not be moved during
charging.
The 0003 indicator lamp in the
multifunction display comes on when the High-voltage battery
115>> Operation. Z
responsibility to maintain correct tire
pressure, even if underinflation has not
reached the level to trigger illumination
of the TPMS low tire pressure telltale.
Your vehicle has also been equipped with a
TPMS malfunction indicator to indicate
when the system is not operating properly.
The TPMS malfunction indicator is
combined with the low tire pressure
telltale. When the system detects a
malfunction, the telltale will flash for
approximately 1 minute and then remain
continuously illuminated.
This sequence will continue upon
subsequent vehicle start-ups as long as the
malfunction exists. When the malfunction
indicator is illuminated, the system may
not be able to detect or signal low tire
pressure as intended.
TPMS malfunctions may occur for a variety
of reasons, including the installation of
incompatible replacement or alternate
tires or wheels on the vehicle that prevent
the TPMS from functioning properly. Always
check the TPMS malfunction telltale after
replacing one or more tires or wheels on
your vehicle to ensure that the replacement
or alternate tires and wheels allow the
TPMS to continue to function properly.
i If a condition causing the TPMS to
malfunction develops, it may take up to
10 minutes for the system to signal a
malfunction using the TPMS telltale
flashing and illumination sequence.
The telltale extinguishes after a few
minutes driving if the malfunction has
been corrected.
i Operating radio transmission
equipment (e.g. wireless headsets, two-
way radios) in or near the vehicle could
cause the TPMS to malfunction. i
USA only:
This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
R This device may not cause harmful
interference, and
R this device must accept any
interference received, including
interference that may cause undesired
operation.
Any unauthorized modification to this
device could void the user’s authority to
operate the equipment.
i Canada only:
This device complies with RSS‑210 of
Industry Canada. Operation is subject to
the following two conditions:
R This device may not cause
interference, and
R this device must accept any
interference received, including
interference that may cause undesired
operation of the device.
Any unauthorized modification to this
device could void the user’s authority to
operate the equipment.
Restarting the TPMS G
WARNING
It is the driver’s responsibility to
calibrate the TPMS on the recommended
cold inflation pressure. Underinflated
tires affect the ability to steer or brake
and might cause you to lose control of the
vehicle.
When you restart the TPMS, the system sets
new reference values for each tire.
The TPMS must be restarted when you have
adjusted the tire inflation pressure to a
new level (e.g. because of differen tload or
driving conditions). The TPMS is then
recalibrated to the current tire inflation
pressures. 126
Tires and wheels>> Operation.
For more information on tire load rating
(Y page 135).
For information on calculating total and
cargo load capacities (Y page 129).Direction of rotation
Unidirectional tires offer added
advantages, such as better hydroplaning
performance. To benefit ,however, you must
make sure the tires rotate in the direction
specified.
An arrow on the sidewall indicates the
intended direction of rotation (spinning)
of the tire. Tire care and maintenance
G
WARNING
Regularly check the tires for damage.
Damaged tires can cause tire inflation
pressure loss. As a result, you could lose
control of your vehicle.
Worn, old tires can cause accidents. If the
tire tread is badly worn, or if the tires have
sustained damage, replace them.
Check the tire inflation pressure at least
once a month. For more information on
checking tire inflation pressure, see
“Recommended tire inflation pressure”
(Y page 122).
Tire inspection Every time you check the tire inflation
pressure, you should also inspect your
tires for the following
R excessive treadwear (Y page 131)
R cord or fabric showing through the tire’s
rubber
R bumps, bulges, cuts, cracks or splits in
the tread or side of the tire
Replace the tire if you find any of the above
conditions. Life of tire G
WARNING
Tires should be replaced after 6 years,
regardless of the remaining tread.
The service life of atire is dependent upon
varying factors including but not limited
to
R driving style
R tire inflation pressure
R distance driven
Tread depth G
WARNING
Although the applicable federal motor
vehicle safety laws consider a tire to be
worn when the treadwear indicators (TWI)
become visible at approximately 1
/ 16 in
(1.6 mm), we recommend that you do not allow
your tires to wear down to that level. As
tread depth approaches 1
/ 8 in (3 mm), the
adhesion properties on a wet road are
sharply reduced.
Depending upon the weather and/or road
surface (conditions), the tire traction
varies widely.
Do not allow your tires to wear down too far.
Adhesion properties on wet roads are
sharply reduced at tread depths of less
than 1
/ 8 in (3 mm).
Treadwear indicators (TWI) are required by
law. These indicators are located in six
places on the tread circumference and
become visible at a tread depth of
approximately 1
/ 16 in (1.6 mm), at which
point the tire is considered worn and
should be replaced.
Recommended minimum tire tread depth:
Summer tires 1
/ 8 in (3 mm)
Winter tires 1
/ 6 in (4 mm) Tires and wheels
131>> Operation. Z
occurred, you should turn on the hazard
warning flashers, carefully slow down, and
drive with caution to an area which is a safe
distance from the road.
Inspect the tires and the vehicle underbody
for possible damage. If the vehicle or tires
appear unsafe, have the vehicle towed to the
nearest smart center or tire dealer for
repairs.
Treadwear indicators (TWI) are required by
law. These indicators are located in six
places on the tread circumference and
become visible at a tread depth of
approximately 1
/ 16 in (1.6 mm), at which
point the tire is considered worn and
should be replaced.
The treadwear indicator appears as a solid
band across the tread. G
WARNING
Although the applicable federal motor
vehicle safety laws consider a tire to be
worn when the treadwear indicators (TWI)
become visible at approximately 1
/ 16 in
(1.6 mm), we recommend that you do not allow
your tires to wear down to that level. As
tread depth approaches 1
/ 8 in (3 mm), the
adhesion properties on a wet road are
sharply reduced.
Depending upon the weather and/or road
surface (conditions), the tire traction
varies widely.
Specified tire inflation pressures must be
maintained. This applies particularly if
the tires are subject to high loads (e.g.
high speeds, heavy loads, high ambient
temperatures). G
WARNING
Do not drive with a flat tire. Aflat tire will
affect your ability to steer or brake and may
cause you to lose control of the vehicle.
Continued driving with a flat tire or
driving at high speed with a flat tire will cause excessive heat build-up and possibly
a fire.
For more information, see “Tires and
wheels” (Y page 122). Hydroplaning
Depending on the depth of the water layer
on the road, hydroplaning may occur
resulting in a loss of control, even at low
speeds and with new tires. Reduce vehicle
speed, avoid track grooves in the road and
apply brakes cautiously when it is raining. Tire traction
The safe speed on awet, snow covered or icy
road is always lower than on a dry road.
You should pay particular attention to the
condition of the road whenever the outside
temperatures are close to the freezing
point. G
WARNING
If ice has formed on the road, tire traction
will be substantially reduced. Under such
weather conditions, drive, steer and brake
with extreme caution.
smart recommends winter tires
(Y page 140) with a minimum tread depth of
approximately 1
/ 6 in (4 mm) on all four
wheels for the winter season to ensure
normal balanced handling characteristics.
On packed snow, they can reduce your
stopping distance compared to summer
tires.
Stopping distance, however, is still
considerably greater than when the road is
not covered with snow or ice. Exercise
appropriate caution.
! Avoid spinning of a drive wheel for an
extended period when driving off on
slippery road surfaces. Otherwise, the
drivetrain could be damaged, which is 144
Driving instructions>> Operation.
Problem Possible causes/consequences and
0001 Solutions
000A
Scenario 1:
The SRS
indicator lamp
illuminates
when the
ignition is
switched on and
goes out after a
maximum of
4 seconds. The subsequent self check of the safety systems detected no
malfunction. The supplemental restraint system is
operational.
000A
Scenario 2:
The SRS
indicator lamp
illuminates
when the
ignition is
switched on and
goes out after a
maximum of
4 seconds for
approximately
1second, then it
comes on again
and stays on. There is a malfunction in the supplementa
lrestraint systems.
The air bags or Emergency Tensioning Devices could deploy
unexpectedly or fail to deploy in an accident.
X Do not sit on the passenger seat; this applies particularly
to children.
X Have the system checked at an authorized electric drive
smart center. G
WARNING
If the SRS indicator lamp does not come on when you switch on the ignition or does not go
out again after a few seconds once the drive system is running or comes on again, the
supplemental restraint systems are malfunctioning.
In the event that a malfunction of the SRS is indicated as described in scenario 2, the SRS
may not be operational. For your safety, we strongly recommend that you contact an
authorized electric drive smart center immediately to have the system checked; A
malfunctioning SRS system may not deploy when needed in an accident resulting in serious
or fatal injury, or it might deploy unexpectedly and unnecessarily which could result in an
accident and/or injury to you or to others.
! If the SRS indicator lamp comes on while driving, have the system checked at an
authorized electric drive smart center immediately.
It is possible that the air bag and the emergency tensioning device could be activated
unintentionally or will not function in the event of an accident.
i Information on the operating principle of the air bags can be found in the “Safety”
section (Y page 31). 162
What to do if ...>> Practical hints.
Problem Possible causes/consequences and
0001 Solutions
0001
The yellow
drive
diagnostics
indicator lamp
comes on while
driving. There may be a malfunction in the drive system.
X
Have the vehicle checked at an authorized electric drive
smart center immediately. 0001
The red drive
diagnostics
warning lamp
comes on while
driving. There may be a malfunction in the drive system.
X
Stop the vehicle immediately in a safe location.
X Do not continue to drive.
X Switch off the drive system.
X Engage the parking brake when leaving the vehicle.
X Contact Roadside Assistance or an authorized electric drive
smart center. Tire Pressure Monitoring System (TPMS)*
Problem Possible causes/consequences and
0001 Solutions
0008
The yellow
combination
low tire
pressure/TPMS
malfunction
telltale
illuminates
continuously. The TPMS detects a loss of pressure in at least one tire.
X
Carefully bring the vehicle to a halt, avoiding abrupt
steering and braking maneuvers. Observe the traffic
situation around you.
X Check and correct tire inflation pressure as required
(Y page 124).
If the tire inflation pressure in the respective tire(s) has
(have) been corrected, the combination low tire pressure/TPMS
malfunction telltale goes out after a few minutes of driving.
See also “Restarting the TPMS” (Y page 126).0008
The
combination
low tire
pressure/TPMS
malfunction
telltale flashes
60 seconds and
then stays
illuminated. There is a malfunction in the TPMS.
X
Have the TPMS checked at an authorized electric drive smart
center.
After the malfunction has been remedied the combination low
tire pressure/TPMS malfunction telltale goes out after a few
minutes of driving. G
WARNING
Each tire should be checked monthly when cold and inflated to the inflation pressure
recommended by the vehicle manufacturer on the Tire and Loading Information placard. If 166
What to do if ...>> Practical hints.
* optional