When doing so, observe that the display
and buttons on control element
002Aboth
point upwards.
Control element on the charging cable
(Level 1) G
WARNING
When connected to a power supply socket, a
high electrical load during the charging
process can lead to overheating of the
external power supply. There is a risk of
fire.
Find out about the maximum permissible
current load of the external power supply
socket for the respective country at an
authorized electric drive smart center.
Check the maximum permissible charge
current on site before you begin the
charging process. Contact an authorized
electric drive smart center should you
require assistance. If necessary, adjust
the settings of your vehicle.
! An excessive charge current can blow a
fuse or lead to overheating of the
external power supply. Check whether the
external power supply is compatible
with the set charge current. If necessary,
lower the set charge current or use
another power socket. 0002
AC status display
0003 Monitoring and safety system display
002B Charge current display
002A Set charge current button If the lights on indicator lamps
0002
and 0003light up, it means the following: Indicator lamp
0002 lights up
green The connection to the
external power supply is
OK. The high‑voltage
battery can be charged.
flashes red A malfunction is detected
in the external power
supply. The high‑voltage
battery will be charged
when the current signal
reaches a normal value.
lights up
red There is a malfunction.
The charging cable must
be unplugged from the
power socket and plugged
in again.
Indicator lamp
0003 lights up
green There is no malfunction.
The high‑voltage battery
can be charged.
lights up
red The power supply on the
control element is not
permissible. The
high‑voltage battery
cannot be charged.
i
Information on problems during the
charging process can be found on
(Y page 117).
X To set the charge current: press
button 002Arepeatedly until the desired
setting is selected in display 002B.
R An LED lights up: minimum setting
R All LEDs light up: maximum setting
i Depending on the country, the value of
the maximum setting may vary. High-voltage battery
113>> Operation. Z
Charging station without charging
communication
You must activate charging stations
without charging communication before
the charging process. This can be done with
an RFID card or a telephone call, for
example. Observe the provider's
instructions at the charging station.
Charging station with charging
communication („Plug&Charge“) You do not have to activate charging
stations with charging communication
before the charging process. This is done
by the vehicle. This function is called
"Plug & Charge". Information is exchanged
between the vehicle and the charging
station via the charging cable for
activation.
This is for:
R mutual authorization of the vehicle and
the charging station
R verification of contract data
R automatic billing of the energy costs
Electronic certificates are used here for
secure exchange of data.
If the verification of contract data is
successful, the charging process is
initiated.
i A preliminary version of the
ISO/IEC 15118 standard is used for
communication between the vehicle and
the charging station. If it is necessary
to update your vehicle, consult an
authorized electric drive smart center.
In order to use "Plug & Charge", you have to
configure the functions of your vehicle on
the "Vehicle Homepage" (Y page 110). For
this you require a "Plug & Charge"
certificate which you receive from your
power company after concluding a suitable
contract. Consult an authorized electric
drive smart center if you have problems with the configuration or have no access to
the Internet.
The charging station offers information on
the availability of electricity and costs.
This information is processed by the
vehicle and is used for an optimum
charging of the high‑voltage battery
(Y
page 117). The energy costs are
automatically calculated after the
charging process is complete.
With your existing electricity contract,
you and others who have access to your
vehicle can charge the costs to your
electricity bill. For this reason, cancel
your existing electricity contract for this
vehicle before you sell it. Delete your
"Plug & Charge" certificate by all means.
i You can delete the certificate from the
vehicle's data on the "Vehicle
Homepage". Pleas econsult an authorized
electric drive smart center if you do not
have access to the Internet.
If the charging station allows the
connected vehicle access to the Internet,
you can call up and change information
pertaining to the vehicle on the "Vehicle
Homepage" (Y page 110).
Connecting the charging cable X
Engage the parking brake.
X Move the gear selector lever to park
position P.
X Switch off the ignition.
X Open the charge socket flap.
X Remove the cover from the charge socket.
X Insert plug of the charging cable into the
charge socket to the stop.
The high‑voltage battery is being
charged.
i The vehicle must not be moved during
charging.
The 0003 indicator lamp in the
multifunction display comes on when the High-voltage battery
115>> Operation. Z
not covered by the smart Limited
Warranty.
Tire speed rating
Regardless of the tire speed rating, local
speed limits should be obeyed. Use prudent
driving speeds appropriate to prevailing
conditions. G
WARNING
Even when permitted by law, never operate
a vehicle at speeds greater than the
maximum speed rating of the tires.
Exceeding the maximum speed for which
tires are rated can lead to sudden tire
failure, causing loss of vehicle control and
possibly resulting in an accident and/or
personal injury and possible death, for you
and for others.
Make sure your tires have the required tire
speed rating as specified for your vehicle
in the “Technical data section”
(Y page 210), for example when purchasing
new tires.
For information on how to identify the tire
speed rating on a tire’s sidewall, see “Tire
size designation, load and speed rating”
(Y page 134).
If you are uncertain about the correct
reading of the information given on a
tire’s sidewall, any authorized electric
drive smart center will be glad to assist
you.
i For information on speed ratings for
winter tires, see “All-seaso nand winter
tires” (Y page 135). Winter driving instructions
The most important rule for slippery or icy
roads is to drive sensibly and to avoid
abrupt acceleration, braking and steering
maneuvers. For information on driving with snow
chains*, see “Snow chains*” (Y
page 140).
Road salts and chemicals can adversely
affect braking efficiency. Increased pedal
force may becom enecessary to produce the
normal braking effect.
Depressing the brake pedal periodically
when traveling at length on salt-strewn
roads can bring road-salt-impaired
braking efficiency back to normal.
If the vehicle is parked after being driven
on salt-treated roads, the braking
efficiency should be tested as soon as
possible after driving is resumed. G
WARNING
Make sure not to endanger any other road
users when carrying out these braking
maneuvers. G
WARNING
The outside temperature display is not
designed to serve as an ice-warning device
and is therefore unsuitable for that
purpose. Indicated temperatures just
above the freezing point do not guarantee
that the road surface is free of ice.
For more information, see “Winter driving”
(Y page 140). Standing water
Do not drive through flooded areas or water
of unknown depth. Before driving through
water, determine its depth. Never
accelerate before driving into water.
If you must drive through standing water,
drive slowly to prevent water from entering
R the front compartment
R the engine compartment
R the passenger compartment Driving instructions
145>> Operation.
* optional Z
>> Practical hints.Where will
Ifind ... .......................... 154
Display messages ............................. 155
What to do if ... ............................... 159
Unlocking/locking manually ...............170
Replacing transmitter battery ............171
Replacing bulbs .............................. 172
Replacing wiper blade s..................... 178
Flat tire ........................................ 180
Wheel change ................................... 188
Batteries ....................................... 190
Jump starting .................................. 193
Towing ........................................... 196
Fuses ............................................. 198
Display messages
The following display messages appear in the multifunction displa y(Ypage 81). Display messages Possible causes/consequences and
0001 Solutions
0005
Switch Off Engine The coolant is too hot.
In addition, the
0005warning lamp in the instrument cluster
lights up and a warning signal sounds.
X Stop the vehicle immediately as soon as it is safe to do so.
X Switch off the drive system immediately.
X Engage the parking brake.
X Make sure the air supply for the radiator is uninterrupted.
X Only start the drive system again after the display message
disappears. You could otherwise damage the drive system. 0002
(USA only)
0001 (Canada only)
Release Parking Brake You are driving with the parking brake engaged.
In addition, the 0002(USA only), 0001(Canada only) warning
lamp in the instrument cluster lights up and a warning signal
sounds.
X Release the parking brake. 0002
(USA only)
0001 (Canada only)
Brake System See Operator's Manual There is a slight malfunction in the vacuum supply of the
braking system.
X
When braking, continue to depress the brake pedal.
X Contact an authorized electric drive smart center. 0002
(USA only)
0001 (Canada only)
Brake Malfunction 0001Service Required There is a serious malfunction in the vacuum supply of the
braking system.
In addition, a warning signal sounds.
X
Contact an authorized electric drive smart center. 0001
Shift
to N or P to
Start You have attempted to start the engine while the automatic
transmission was in reverse gear
Ror drive position D.
X Shift the automatic transmission into park position Por
neutral position N.
X Make sure that Nor Pis shown in the multifunction display. 0001
Transmission Not
in P The driver's door is open and the gear selector lever is in
position
R,Nor D.
In addition, a warning signal sounds.
X Move the gear selector lever to P. Display messages
155>> Practical hints. Z
Display messages Possible causes/consequences and
0001 Solutions
0001
Malfunction Serv.
Req. There is a malfunction in the coolant compressor or in the
heating/coolant circuit.
X
Contact an authorized electric drive smart center. 0001
Battery Power Too
Low The outside temperature is too low. The full battery capacity
is not available.
The vehicle does not start.
X
Charge the high‑voltage battery (Y page 108).0001
High-voltage
Battery at Reserve
Level The high‑voltage battery has reached reserve level.
X
Charge the high‑voltage battery (Y page 108).0007
Charge HV Battery
Immediately The charge level of the high‑voltage battery is below 5 %.
In addition, a warning signal sounds.
X
Charge the high‑voltage battery (Y page 108).0002
Engine
Restart Not
Possible There is a serious malfunction in the drive system. The drive
system can no longer be started.
In addition, a warning signal sounds.
X
Do not restart the drive system.
X Contact an authorized electric drive smart center. 0002
High-Voltage
System
0001Service Required There is a malfunction in the drive system, the electric motor
or the high‑voltage battery. There is a high‑voltage safety
problem.
In addition, the
0002warning lamp in the instrument cluster
lights up and a warning signal sounds.
X Contact an authorized electric drive smart center. 0001
Drive System
0001Service Required There is a malfunction in the drive system, the electric motor
or the high‑voltage battery.
In addition, the yellow
0001warning lamp in the instrument
cluster lights up.
X Contact an authorized electric drive smart center. 156
Display messages>> Practical hints.
Display messages Possible causes/consequences and
0001 Solutions
0001
Drive System
0001Switch Engine Off There is a malfunction in the drive train. If the drive system
continues to run, the drive train can become damaged.
In addition, the red 0001warning lamp in the instrument
cluster lights up and a warning signal sounds.
X Switch off the drive system.
X Do not continue driving.
X Contact an authorized electric drive smart center. 0007
Do Not Tow
(Away) Either the drive or the high‑voltage system is faulty.
In addition, the
0002warning lamp in the instrument cluster
lights up.
X It is recommended to have the vehicle transported by a
qualified specialist workshop.
Do not tow the vehicle on its own wheels. 0007
Charging Not
Possible There is a malfunction in the on-board charger. The
high‑voltage battery cannot be charged.
X
Contact an authorized electric drive smart center. 0007
Parking Lock
Inactive The gear selector lever is in position
P, but the parking lock
is not detected.
In addition, a warning signal sounds.
X Apply the parking brake.
X Move the gear selector lever to another position, e.g. to R.
X Move the gear selector lever to Pagain. 0001
Driver´s Door Ajar The driver’s door is open.
X
Close the driver’s door. 0002
Door Ajar The passenger door is open.
X
Close the passenger door. 0003
Tailgate Open A tailgate or the rear soft top
9
is open.
X Close the tailgates or the rear soft. 0003
Charge Cable
Connected The charging cable is inserted in the vehicle power socket.
The vehicle cannot be moved.
In addition, a warning signal sounds.
X
To drive off, remove the charging cable from the vehicle
power socket and stow the cable in the vehicle. 9
cabriolet only. Display messages
157>> Practical hints. Z
Display messages Possible causes/consequences and
0001 Solutions
Ready to Charge The vehicle is prepared for the high‑voltage battery to be
charged. It may take 30 seconds for the charging process to
begin.
Malfunction Despite the charging cable being correctly inserted in the
vehicle power socket, the high‑voltage battery does not
charge. There is a malfunction in the on-board charger.
X
Contact an authorized electric drive smart center. No Charge The voltage on the vehicle power socket is too low.
X
Check whether the charging cable is inserted correctly in
the power sockets of both the vehicle and the power source.
If necessary, unplug the charging cable from both sockets
and reinsert it.
If, afterwards, the message is still displayed:
X Contact an authorized electric drive smart center. Display messages Possible causes/consequences and
0001 Solutions
0008
Check
Tire Pressure The tire inflation pressure in at least one tire is
significantly below the reference value.
X
Carefully bring the vehicle to a halt, avoiding abrupt
steering and braking maneuvers.
X Check and adjust tire inflation pressure as required
(Y page 124).
X If necessary, change the wheel (Y page 188).G
WARNING
Each tire should be checked monthly when cold and inflated to the inflation pressure
recommended by the vehicle manufacturer on the Tire and Loading Information placard. If
your vehicle has tires of a different size than the size indicated on the Tire and Loading
Information placard, you should determine the proper tire inflation pressure for those
tires.
As an adde dsafety feature, your vehicle has been equipped with a tire pressure monitoring
system (TPMS) that illuminates a low tire pressure telltale when one or more of your tires
is significantly underinflated.
Accordingly, when the low tire pressure telltale illuminates, you should stop and check your
tires as soon as possible, and inflate them to the proper pressure. Driving on a significantly
underinflated tire causes the tire to overheat and can lead to tire failure.
Underinflation also reduces fuel efficiency and tire tread life, and may affect the vehicle’s
handlin gand stopping ability. Pleas enote that the TPMS is not a substitute for proper tire 158
Display messages>> Practical hints.