Exterior Special
considerations Lightly soiled
Hand-/Automatic
car washes Heavily soiled
Hand-/Automatic
car washes
Wheels and wheel
covers Two-layer metallic
paint (high-gloss) Car shampoo
concentrate, rim
care Car shampoo
concentrate, rim
care
Retractable soft top PAC fabric Car shampoo
concentrate, soft
top cleaner,
impregnation spray Car shampoo
concentrate, soft
top cleaner,
impregnation spray
Removing insects
Remove insect remains before you start to
wash the vehicle.
X Spray insect remover on.
X Allow insect remover to work in briefly.
X Rub in gently with a soft cloth or sponge.
X Rinse with plenty of water.
X Treat the cleaned surface with hard wax.
Removing tar Remove any tar marks before washing the
vehicle.
X
Apply tar remover with a soft cloth.
X Allow tar remover to work in briefly.
X Rub in gently.
X Rinse with plenty of water.
X Treat the cleaned surface with hard wax.
Vehicle washing In the winter, thoroughly remove all traces
of road salt as soon as possible.
When washing the vehicle underbody, do not
forget to clean the inner sides of the
wheels.
Washing your vehicle by hand
X Wash the vehicle using car shampoo
concentrate and a sponge.
X Rinse with clean water.
X Towel dry the vehicle. !
Do not wash the vehicle in direct
sunlight. The body panel surfaces and
paint finish may be damaged.
Washing your vehicle in an automatic car
wash
i When running your vehicle through an
automatic car wash, water droplets can
run down the insid eofthe side windows.
Unscrew your vehicle’s antenna before
driving into an automatic car wash. X
Removing: Unscrew antenna 0002
counterclockwise.
X Fitting: Screw antenna 0002in clockwise.
Power washer G
WARNING
Do not use a round nozzle (dirt grinders )to
powerwash your vehicle, in particular the
tires. You could otherwise damage the tires
and cause an accident. 150
Vehicle care>> Operation.
Where will
Ifind ... Tire repair kit
The tire repair kit is located in the
passenger footwell under the carpet. X
Insert a suitable object such as a coin
into the slot of carpet holder 0002.
X Turn carpet holder 0002counterclockwise.
X Lift the carpet. 0003
Tire repair kit
The following is included:
R Tire sealant container
R Electric air pump with filler hose
R Sticker
R Operating instructions label (on the
inside of the tire repair kit lid)
i The tire sealant container is located
below the tire repair kit. G
WARNING
The tire repair kit is a limited repair
device. In case of a breakdown caused by a
flat tire, read through the section flat tire carefully. When using the tire repair kit
follow the instructions in this section.
Failure to follow these instructions can
result in severe injury or death.
First-aid kit*
The first-aid kit is located on the driver’s
side in the cargo compartment.
i Check expiration dates and contents for
completeness at least once a year and
replace missing/expired items. 154
Where will
Ifind ...>> Practical hints.
* optional
Display messages
The following display messages appear in the multifunction displa y(Ypage 81). Display messages Possible causes/consequences and
0001 Solutions
0005
Switch Off Engine The coolant is too hot.
In addition, the
0005warning lamp in the instrument cluster
lights up and a warning signal sounds.
X Stop the vehicle immediately as soon as it is safe to do so.
X Switch off the drive system immediately.
X Engage the parking brake.
X Make sure the air supply for the radiator is uninterrupted.
X Only start the drive system again after the display message
disappears. You could otherwise damage the drive system. 0002
(USA only)
0001 (Canada only)
Release Parking Brake You are driving with the parking brake engaged.
In addition, the 0002(USA only), 0001(Canada only) warning
lamp in the instrument cluster lights up and a warning signal
sounds.
X Release the parking brake. 0002
(USA only)
0001 (Canada only)
Brake System See Operator's Manual There is a slight malfunction in the vacuum supply of the
braking system.
X
When braking, continue to depress the brake pedal.
X Contact an authorized electric drive smart center. 0002
(USA only)
0001 (Canada only)
Brake Malfunction 0001Service Required There is a serious malfunction in the vacuum supply of the
braking system.
In addition, a warning signal sounds.
X
Contact an authorized electric drive smart center. 0001
Shift
to N or P to
Start You have attempted to start the engine while the automatic
transmission was in reverse gear
Ror drive position D.
X Shift the automatic transmission into park position Por
neutral position N.
X Make sure that Nor Pis shown in the multifunction display. 0001
Transmission Not
in P The driver's door is open and the gear selector lever is in
position
R,Nor D.
In addition, a warning signal sounds.
X Move the gear selector lever to P. Display messages
155>> Practical hints. Z
Display messages Possible causes/consequences and
0001 Solutions
0001
Malfunction Serv.
Req. There is a malfunction in the coolant compressor or in the
heating/coolant circuit.
X
Contact an authorized electric drive smart center. 0001
Battery Power Too
Low The outside temperature is too low. The full battery capacity
is not available.
The vehicle does not start.
X
Charge the high‑voltage battery (Y page 108).0001
High-voltage
Battery at Reserve
Level The high‑voltage battery has reached reserve level.
X
Charge the high‑voltage battery (Y page 108).0007
Charge HV Battery
Immediately The charge level of the high‑voltage battery is below 5 %.
In addition, a warning signal sounds.
X
Charge the high‑voltage battery (Y page 108).0002
Engine
Restart Not
Possible There is a serious malfunction in the drive system. The drive
system can no longer be started.
In addition, a warning signal sounds.
X
Do not restart the drive system.
X Contact an authorized electric drive smart center. 0002
High-Voltage
System
0001Service Required There is a malfunction in the drive system, the electric motor
or the high‑voltage battery. There is a high‑voltage safety
problem.
In addition, the
0002warning lamp in the instrument cluster
lights up and a warning signal sounds.
X Contact an authorized electric drive smart center. 0001
Drive System
0001Service Required There is a malfunction in the drive system, the electric motor
or the high‑voltage battery.
In addition, the yellow
0001warning lamp in the instrument
cluster lights up.
X Contact an authorized electric drive smart center. 156
Display messages>> Practical hints.
Display messages Possible causes/consequences and
0001 Solutions
0001
Drive System
0001Switch Engine Off There is a malfunction in the drive train. If the drive system
continues to run, the drive train can become damaged.
In addition, the red 0001warning lamp in the instrument
cluster lights up and a warning signal sounds.
X Switch off the drive system.
X Do not continue driving.
X Contact an authorized electric drive smart center. 0007
Do Not Tow
(Away) Either the drive or the high‑voltage system is faulty.
In addition, the
0002warning lamp in the instrument cluster
lights up.
X It is recommended to have the vehicle transported by a
qualified specialist workshop.
Do not tow the vehicle on its own wheels. 0007
Charging Not
Possible There is a malfunction in the on-board charger. The
high‑voltage battery cannot be charged.
X
Contact an authorized electric drive smart center. 0007
Parking Lock
Inactive The gear selector lever is in position
P, but the parking lock
is not detected.
In addition, a warning signal sounds.
X Apply the parking brake.
X Move the gear selector lever to another position, e.g. to R.
X Move the gear selector lever to Pagain. 0001
Driver´s Door Ajar The driver’s door is open.
X
Close the driver’s door. 0002
Door Ajar The passenger door is open.
X
Close the passenger door. 0003
Tailgate Open A tailgate or the rear soft top
9
is open.
X Close the tailgates or the rear soft. 0003
Charge Cable
Connected The charging cable is inserted in the vehicle power socket.
The vehicle cannot be moved.
In addition, a warning signal sounds.
X
To drive off, remove the charging cable from the vehicle
power socket and stow the cable in the vehicle. 9
cabriolet only. Display messages
157>> Practical hints. Z
Display messages Possible causes/consequences and
0001 Solutions
Ready to Charge The vehicle is prepared for the high‑voltage battery to be
charged. It may take 30 seconds for the charging process to
begin.
Malfunction Despite the charging cable being correctly inserted in the
vehicle power socket, the high‑voltage battery does not
charge. There is a malfunction in the on-board charger.
X
Contact an authorized electric drive smart center. No Charge The voltage on the vehicle power socket is too low.
X
Check whether the charging cable is inserted correctly in
the power sockets of both the vehicle and the power source.
If necessary, unplug the charging cable from both sockets
and reinsert it.
If, afterwards, the message is still displayed:
X Contact an authorized electric drive smart center. Display messages Possible causes/consequences and
0001 Solutions
0008
Check
Tire Pressure The tire inflation pressure in at least one tire is
significantly below the reference value.
X
Carefully bring the vehicle to a halt, avoiding abrupt
steering and braking maneuvers.
X Check and adjust tire inflation pressure as required
(Y page 124).
X If necessary, change the wheel (Y page 188).G
WARNING
Each tire should be checked monthly when cold and inflated to the inflation pressure
recommended by the vehicle manufacturer on the Tire and Loading Information placard. If
your vehicle has tires of a different size than the size indicated on the Tire and Loading
Information placard, you should determine the proper tire inflation pressure for those
tires.
As an adde dsafety feature, your vehicle has been equipped with a tire pressure monitoring
system (TPMS) that illuminates a low tire pressure telltale when one or more of your tires
is significantly underinflated.
Accordingly, when the low tire pressure telltale illuminates, you should stop and check your
tires as soon as possible, and inflate them to the proper pressure. Driving on a significantly
underinflated tire causes the tire to overheat and can lead to tire failure.
Underinflation also reduces fuel efficiency and tire tread life, and may affect the vehicle’s
handlin gand stopping ability. Pleas enote that the TPMS is not a substitute for proper tire 158
Display messages>> Practical hints.
maintenance, and it is the driver’s responsibility to maintain correct tire pressure, even
if underinflation has not reached the level to trigger illumination of the TPMS low tire
pressure telltale.
Your vehicle has also been equipped with a TPMS malfunction indicator to indicate when
the system is not operatin gproperly. The TPMS malfunction indicator is combined with the
low tire pressure telltale. When the system detects amalfunction, the telltale will flash for
approximately 1 minute and then remain continuously illuminated.
This sequence will continue upon subsequent vehicle start-ups as long as the malfunction
exists. When the malfunction indicator is illuminated, the system may not be able to detect
or signal low tire pressure as intended.
TPMS malfunctions may occur for a variety of reasons, including the installation of
incompatible replacement or alternate tires or wheels on the vehicle that prevent the TPMS
from functioning properly. Always check the TPMS malfunction telltale after replacing one
or more tires or wheels on your vehicle to ensure that the replacement or alternate tires
and wheels allow the TPMS to continue to function properly. Display messages Possible causes/consequences and
0001 Solutions
0001
Danger: Ice
(Canada only) The outside temperature is below 3
¥. The road may be icy.
X Adjust your driving style to the prevailing road and weather
conditions. G
WARNING
The display message Danger: Ice is not designed as an ice-warning device and is therefore
unsuitable for that purpose.
Indicated temperatures just above the freezing point do not guarantee that the road surface
is free of ice. The road may still be icy, especially in wooded areas or on bridges. Your
vehicle could start to skid if you do not adjust your driving style accordingly.
Therefore, always adjust your driving style to the prevailing road and weather conditions. What to do if ...
Warning and indicator lamps in the
instrument cluster
General information If any of the following lamps in the
instrument cluster fails to come on during
the bulb self-check when switching on
ignition (Y page 55), have the respective
bulb checked and replaced if necessary. What to do if ...
159>> Practical hints. Z
Brake
Problem Possible causes/consequences and
0001 Solutions
0005
(USA only)
0008 (Canada only)
The ABS indicator
lamp illuminates
while the drive system
is running. There is a malfunction in the ABS system.
X
Have the ABS system checked at an authorized electric drive
smart center immediately. 0005
(USA only)
0008 (Canada only)
The ABS indicator
lamp illuminates
together with the
brake warning lamp
0002 (USA only) or
0001 (Canada only)
while the drive system
is running. The ABS system fails.
X
Stop the vehicle immediately in a safe location.
X Do not continue to drive.
X Switch off the drive system.
X Engage the parking brake when leaving the vehicle.
X Contact Roadsid eAssistance or an authorize delectric drive
smart center. G
WARNING
When the ABS system is malfunctioning, the wheels may lock during hard braking, reducing
steering capability and extending the braking distance.
When the ABS is switched off due to a malfunction, the ESP ®
is also switched off. The basic
driving and braking functions are still available.
The risk of your vehicle skidding is then increased in certain situations. You should
therefore always adapt your speed and driving style to the prevailing road and weather
conditions. Problem Possible causes/consequences and
0001 Solutions
0002
(USA only)
0001 (Canada only)
The brake warning
lamp illuminates
while the drive system
is running. You are driving with the parking brake engaged.
X
Release the parking brake. The brake circuit fails or the brake fluid level in the brake
fluid reservoir is too low.
X
Stop the vehicle immediately in a safe location.
X Do not continue to drive.
X Switch off the drive system.
X Do not add brake fluid as this will not solve the problem.
X Engage the parking brake when leaving the vehicle.
X Contact Roadside Assistance or an authorized electric drive
smart center. 160
What to do if ...>> Practical hints.