Coat hook on driver’s side
0002
Coat hook Storage compartments
G
WARNING
To help avoid personal injury during a
collision or sudden maneuver, exercise
care when storing objects in the vehicle.
Put luggage or cargo in the cargo
compartment if possible. Do not pile
luggage or cargo higher than the seat
backrests.
Keep compartment lids closed. This will
help to prevent stored objects from being
thrown about and injuring vehicle
occupants during
R hard braking
R a change of direction
R an accident
Do not store objects under the driver’s seat.
Objects stored under the driver’s seat can
slide forwar dinto driver’s foot well during
braking and get caught between or beneath
the pedals .This could restrict your ability
to brake or accelerate and could lead to
accidents and injury.
Coin holder The coin holder is located in front of the
gear selector lever. Example illustration (coupé)
0002
Coin holder
Door pockets The door pockets are located in the driver’s
and passenger door.
0002
Door pocket
Storage trays next to the steering wheel The storage trays are located to the left and
right of the steering wheel.
0002
Storage tray 102
Loading and storing>> Controls.
X
Opening: Press on the center of
drawer 0002.
The drawer opens slightly.
X Pull drawer0002 to open completely.
X Closing: Press on drawer 0002until it
engages.
Storage compartment in the tailgate
(coupé only) If possible, you can stow the charging cable
in the storage compartment of the tailgate
(Y
page 112).
! Do not place the charging cable in the
compartment for the roof bars of the roof
system. If the charging cable is placed
there, the roof bars can be damaged when
the storage compartment is closed. For
this reason, please make sure that the
charging cable is only stowed in the
intended location. X
Opening: Open the tailgates.
X Pull handle 0002on the inside of the
tailgate backward.
X Lift up the storage compartment cover.
X Closing: Close storage compartment
cover 0002.
X Press on the “PRESS” marking in the
middle of storage compartment cover 0002
until it engages audibly.
X Close the tailgates (Y page 53). Loading instructions
G
WARNING
Transport heavy or hard objects in the
cargo compartment, not in the passenger
compartment.
Always fasten items being carried as
securely as possible using fastening
materials appropriate for the weight and
size of the load.
In an accident, during hard braking or
sudden maneuvers, loose items may be
thrown around inside the vehicle, causing
injury to vehicle occupants. G
WARNING
To help avoid personal injury during a
collision or sudden maneuver, exercise
care when storing objects in the vehicle.
Put luggage or cargo in the cargo
compartment if possible. Do not pile
luggage or cargo higher than the seat
backrests.
Keep compartment lids closed. This will
help to prevent stored objects from being
thrown about and injuring vehicle
occupants during
R braking
R vehicle maneuvers
R an accident G
WARNING
No racks or loads may be secured to the roof
of the vehicle, as
R the panorama roof* may be damaged, thus
injuring persons
R this can have a substantial adverse
effect on the driving dynamics of the
vehicle, thus causing accidents
R the rack and/or the load could detach and
through this cause an accident or other
people could be injured by the load and/
or rack that has fallen off 104
Loading and storing>> Controls.
* optional
G
WARNING
Do not store any flammable substances
inside the vehicle that could ignite and
start a fire. G
WARNING
The manufacturer has not approved your
vehicle for towing a trailer. A trailer can
permanently impair driving safety.
The gross vehicle weight which is the
weight of the vehicle including tools,
installed accessories, passengers, and
luggage/cargo must never exceed the load
limit and the Gross Vehicle Weight Rating
(GVWR) for your vehicle as specified on the
placard located on the driver’s door
B‑pillar (Y page 208). In addition, the
load must be distributed in such a way so
that the weight on each axle never exceeds
the Gross Axle Weight Rating (GAWR) for the
front and rear axle. The GVWR and GAWR for
your vehicle are indicated on the
certification label which can be found on
the driver’s door B‑pillar.
For more information, see “Loading the
vehicle” (Y page 127).
The handling characteristics of a fully
loaded vehicle depend greatly on the load
distribution. It is therefore recommended
to load the vehicle with the heaviest items
being placed towards the front of the
vehicle.
Please pay attention to and comply with the
following instructions when loading the
vehicle and transporting cargo:
R Always place items being carried
against seat backrests, and fasten them
as securely as possible.
R The heaviest portio nofthe cargo should
always be kept as low as possible against
seat backrests.
R Do not stack loads higher than the top
edge of the head restraints.
R Make sure no luggage/cargo items can get
above or next to the driver’s and/or passenger seat into the passenger
compartment.
R Make sure luggage/cargo is properly
secured.
R Always use, if so equipped, cargo net*
when transporting cargo.
Do not carry any unnecessary weight in the
vehicle. This increases vehicle weight,
which results in increased energy
consumption. Useful features
Sun visors
The sun visors protect you from sun glare
while driving. Glare through the windshield
X
Swing sun visor 0002down.
Glare through a side window X
Swing sun visor 0002down.
X Disengage sun visor 0002from
mounting 0003.
X Pivot sun visor 0002to the side. Sun screen*
The sun screen provides protection from
sun rays and from heat generated by the
panorama roof*. Useful features
105>> Controls.
* optional Z
High-voltage battery
Introduction
The components of the drive system are
indicated by yellow warning labels to make
you aware of high voltage.
High‑voltage cablesa
re orange‑colored.G
WARNING
The drive system is subject to high
voltages.
You may be seriously or even fatally injured
if you:
R tamper with components or high-voltage
cables in the drive system
R touch components or high-voltage cables
in the drive system on avehicle which has
been involved in an accident
R touch damaged drive system components
Do not remove any drive system component
covers which are marked with a warning
sticker. Do not tamper with components or
orange high-voltage drive system cables. G
WARNING
The high‑voltage battery of the drive
system is located under the vehicle’s
underbody. When the pressure inside the
high‑voltage battery exceeds a certain
value, for example in case of avehicle fire,
inflammable gas will escape via a duct. The
inflammable gas escapes to an area under
the vehicle. This prevents the high‑voltage
battery from exploding.
Stay away from this area of the vehicle. The drive system is powered by a
high‑voltage battery. The high‑voltage
battery stores and releases the energy
required for operation of the electric
motor.
The electric motor uses the energy that is
stored in the high‑voltage battery when
driving off and when accelerating.
When rolling, kinetic energy is converted
into electrical energy by energy recovery
and stored in the high‑voltage battery.
The range of the vehicle is reduced when
consumers are switched on, e.g. climate
control.
The high‑voltage battery can be charged in
a voltage range from 100 V to 240 V.
The high‑voltage battery can be charged
R through energy recovery while the
vehicle is rolling or when braking
R Level 1 charging - 110 V / 120 V -
A travel cord will be supplied with the
vehicle. This charging cable can be
plugged into commonly available
110 V / 120 V, 15 A power sources. This
charging method will take longer to
charge your vehicle than adedicated
level 2 charging source. Therefore it is
not recommended as the primary method
of charging.
R Level 2 charging - 220 V / 240 V -
For the fastest possible charging time, a
dedicated 220 V /240 V, 20 A circuit is
required. Local electrical code can vary
from town to town. Therefore, it is highly
recommended that this service is
professionally installed. This service
should be installed in a dry area with
easy access to the passenger side of the
vehicle. You will need to obtain avehicle
charge connector that can be wired
directly to or plugged into the dedicated
220 V / 240 V service. Charge connectors
will be available for purchase through
your authorized electric drive smart
center.
R Level 2 charging - Charging station 108
High-voltage battery>> Operation.
temperature range from
00324‡(003220 ¥) to
104 ‡(40 ¥) .
When the vehicle is exposed to
temperatures below 003213‡(003225 ¥) for
longer than seven days, irreversible
damage by frost can occur.
Terms of use Observe the following notes:
R
exclusions of the high‑voltage battery
terms of use in the battery rental
contract
R exclusions and limitations in the
warranty and guarantee documents, as
well as in the Service Booklet
R maintenance notes for the high‑voltage
battery in the Service Booklet Online access to the vehicle
General G
WARNING
Observe the legal regulations of the
country in which you are currently located
when using the "Vehicle Homepage". If the
operation of communications devices while
driving is permitted by law, use such
devices only when traffic conditions
permit you to do so safely. You can be
distracted from traffic events. There is a
risk of an accident.
Only use the "Vehicle Homepage" before
and/or after a journey.
With the "Vehicle Homepage", you can call
up remote query or remote configuration
functions of your vehicle. Calling up
remotely is possible with every computer
with Internet access and with many modern
smart phones.
You can reach the "Vehicle Homepage" via
your web browser under the following
address:
http://vh.smart.com i
In order to use the "Vehicle Homepage",
you must agree to the general terms and
conditions and data protection
provisions.
The "Vehicle Homepage" is available in the
following languages:
R German
R English
R French
R Italian
R Spanish
R Portuguese
In order to call up the "Vehicle Homepage",
the vehicle must be connected to the
Internet. This is enabled by a powerline
adapter. Further information can be found
here (Y page 112).
Personal area setup You must first set up your personal access
under http://vh.smart.com in order to
access the "Vehicle Homepage". For this,
you need a valid Email address.
Following registration, you then have
access to your personal area on the
"Vehicle Homepage". The vehicle must be
registered in the personal area for you to
access the setting sofyour vehicle. Call up
the corresponding input field within the
"Vehicle Homepage". Enter the vehicle
identification number (VIN) and the
vehicle verification code (VVC). This
information can be obtained at your
authorized electric drive smart center
when you receive the vehicle.
Notes on data protection Please note that the "Vehicle Homepage"
allows access to your personal data. For
this reason, keep your vehicle verification
code (VVC) and your user data in a secure
place and safe from unauthorized persons.
Each person who has access to the above
information can use the functions on the110
High-voltage battery>> Operation.
Carry out the following steps within
30 seconds:
X If the value of the charg ecurrent is not
set to 8 A: set the value to 8 Aand confirm.
X Set the value of the charge current to
10 A and confirm.
X Set the value of the charge current to
8 A and confirm.
X Set the value of the charge current to
10 A and confirm.
X Press the encryption button on the
powerline adapter withi nthree minutes.
When the powerline adapter shows a
connection, the connection process was
successful.
i Observe the separate operating
instructions of the powerline adapter.
i Contact an authorized electric drive
smart center if you have any questions.
X Next, set the value of the charge current
to the desired value once again.
As soon as the vehicle establishes an
Internet connection, you can also use the
"Vehicle Homepage" at home during the
charging process. Changes you have made
via the "Vehicle Homepage" are adopted
after the charging process is complete.
This data transmission ends after
approximately three days. Charging at an AC power socket or a
private wallbox
Charging cable G
WARNING
The drive system is under high voltage.
Only use the charging cable that is
supplied with the vehicle or a wallbox
charging cable . Only use these charging
cables to charge the vehicle. Do not extend
a charging cable. Do not use a charging
cable if it is damaged. You could otherwise suffer an electric
shock and be seriously or even fatally
injured.
When charging at a private wallbox or
public charging station (level 2charging),
the charging cable is non-detachably
connected to the wallbox or charging
station.
Storing the charging cable You can store the charging cable in the
vehicle.
R
cabrio:
-in a box which is available as a
separate accessory (part number A 451
810 00 80).
- in the storage compartment in the
tailgate, if available (Y page 104).
In this case, you can not stow the roof
bars of the roof system there.
R coupé: in the storage compartment in the
tailgate, if available (Y page 104). Storage compartment in the tailgate
X
Hold charging cable connector 0003in your
left hand and power supply connector 0002
in your right hand.
X Lay spiral section 002Bof the cable into
the rear area of the storage compartment.
X Place the remainder of the charging
cable into the recesses in the storage
compartment as shown in the
illustration. 112
High-voltage battery>> Operation.
When doing so, observe that the display
and buttons on control element
002Aboth
point upwards.
Control element on the charging cable
(Level 1) G
WARNING
When connected to a power supply socket, a
high electrical load during the charging
process can lead to overheating of the
external power supply. There is a risk of
fire.
Find out about the maximum permissible
current load of the external power supply
socket for the respective country at an
authorized electric drive smart center.
Check the maximum permissible charge
current on site before you begin the
charging process. Contact an authorized
electric drive smart center should you
require assistance. If necessary, adjust
the settings of your vehicle.
! An excessive charge current can blow a
fuse or lead to overheating of the
external power supply. Check whether the
external power supply is compatible
with the set charge current. If necessary,
lower the set charge current or use
another power socket. 0002
AC status display
0003 Monitoring and safety system display
002B Charge current display
002A Set charge current button If the lights on indicator lamps
0002
and 0003light up, it means the following: Indicator lamp
0002 lights up
green The connection to the
external power supply is
OK. The high‑voltage
battery can be charged.
flashes red A malfunction is detected
in the external power
supply. The high‑voltage
battery will be charged
when the current signal
reaches a normal value.
lights up
red There is a malfunction.
The charging cable must
be unplugged from the
power socket and plugged
in again.
Indicator lamp
0003 lights up
green There is no malfunction.
The high‑voltage battery
can be charged.
lights up
red The power supply on the
control element is not
permissible. The
high‑voltage battery
cannot be charged.
i
Information on problems during the
charging process can be found on
(Y page 117).
X To set the charge current: press
button 002Arepeatedly until the desired
setting is selected in display 002B.
R An LED lights up: minimum setting
R All LEDs light up: maximum setting
i Depending on the country, the value of
the maximum setting may vary. High-voltage battery
113>> Operation. Z
Problems with the charging process
Problem Possible causes/consequences and
0001 Solutions
The charge socke
tflap
does not open. The charge socket flap is not unlocked.
X
Unlock the vehicle (Y page 51). The batteries of the key are discharged.
X
Unlock the vehicle with the key manually (Y page 170). The charge socket flap is unlocked but the opening mechanism
is jammed.
X
Lock and unlock the vehicle again.
If the opening mechanism is still jammed:
X Contact an authorized electric drive smart center. The charging cable
cannot be inserted
into the vehicle power
socket. The vehicle power socket is locked.
X
Make sure that the gear selector lever is in position P.The charging cable
plug cannot be
removed from the
vehicle power socket. The charging cable plug is not unlocked.
X
Press the 0007button on the key.
The charging cable plug in the vehicle power socket is
released.
X Remove the charging cable plug from the vehicle power
socket. Intelligent charging management
If you wish to charge economically and with
minimal damage to the battery, you must set
a departure time (Y page 86). This option
to optimize the charging process depends
on your electricity contract and the local
power supplier. Your vehicle detects this
option automatically. Depending on the
departure time which is set, the charging
process of the high-voltage battery may not
be started immediately or may be
interrupted during the process. Front compartment
Service flap
Remove the service flap to check the
battery coolant level, windshield washer
reservoir level, and brake fluid level.
Insert the service flap on the front of the
vehicle so that it does not get damaged or
dirty.
i The service flap has a strap on the rear
side that ties it to the vehicle body. G
WARNING
Always turn the key to starter switch
position 0and remove the key from the Front compartment
117>> Operation.
Z