
ŠKODA Service Partners feature modern, specially developed tools and equip-
ment. Here, trained specialists have a comprehensive range of ŠKODA Genuine Parts and ŠKODA Genuine Accessories at their disposal.
All ŠKODA Service Partners operate in accordance with the latest manufacturerguidelines and instructions. All service work is therefore carried out on time and
in accordance with the quality standards. Adhering to these instructions and
guidelines helps ensure road safety and helps keep your vehicle in a good techni-
cal condition.
The ŠKODA Service Partners also offer a wide range of other services. ŠKODA Service Partners are therefore properly prepared to service your vehicleand to provide quality work. We therefore recommend that you have your vehicle
maintained by a ŠKODA Service Partner.
Service work, adjustments and technical alterations
Introduction
This chapter contains information on the following subjects:
Tests required by law
185
ŠKODA Service Partners
185
ŠKODA Genuine Parts
185
ŠKODA Genuine Accessories
186
Spoiler
186
Airbags
186
The instructions and guidelines from ŠKODA AUTO a.s. must be observed when
carrying out any modifications, repairs or technical alterations to your vehicle.
Adhering to these instructions and guidelines helps ensure road safety and helps
keep your vehicle in a good technical condition. After carrying out modifications,
repairs or technical alterations, the vehicle will comply with German road trans-
port regulations (StVZO)
Always consult a ŠKODA Partner » page 185 before buying accessories or parts,
or before carrying out any modifications, repairs or technical alterations to your
vehicle.
WARNING■ If work on your vehicle is not carried out properly, this can lead to operation-
al faults - risk of accident and serious injuries.■
We recommend only having these modifications and technical alterations
carried out by a specialist garage.
■
Interference on the electronic components and their software can lead to
operational faults. This interference can also impair not directly affected sys-
tems because of the networking of the electronic components. The operation- al safety of the vehicle may be at significant risk and can lead to increased
wear of parts.
■
The ŠKODA Partner accepts no liability for products that have not been ap-
proved by ŠKODA AUTO a.s. even though these may be products with an op-
erational approval or that have been approved by a government testing insti-
tute.
WARNING■ We advise you only to use ŠKODA Original Accessories and ŠKODA Original
Parts which have been expressly approved for use on your vehicle. Reliability,
safety and suitability for your vehicle are guaranteed with these.■
ŠKODA Original Accessories and ŠKODA Original Parts can be purchased
from ŠKODA Partners, who will also perform the professional assembly of the purchased parts.
For the sake of the environment
Technical documents regarding alterations carried out on the vehicle must be
kept by the vehicle user in order to be handed over to the recyclers at a later
date. This ensures that the vehicle is recycled in an environmentally sound man-
ner.
Note
Any damage caused by technical alterations made without the approval of the
manufacturer is excluded from the warranty.
184General Maintenance

Tests required by lawFirst read and observe the introductory information and safety warn-ings
on page 184.
Many countries have legislation requiring the operational reliability and roadwor- thiness and/or exhaust gas properties of a vehicle to be tested at specific inter-
vals. These tests can be carried out by workshops or testing stations that have
been legally authorized for this purpose.
The ŠKODA Service Partners are up-to-date on the legally required tests and will
prepare the vehicle for the tests as part of a service operation if required, or will
be responsible for carrying out these tests. The specialist garages can carry out
the specified tests directly if required by the customer if they are authorised to do
so. This saves you time and money.
Even if you want to take your vehicle to an officially approved test centre for prior checking in preparation of a legally required test, we recommend that you consult
the service consultant of your ŠKODA Service Partner beforehand.
Based on their appraisal, the service consultant will tell you which areas you
should focus on in order to ensure that your vehicle will pass the technical test
without any problems. This allows you to avoid additional expenses resulting
from a possible subsequent test.
ŠKODA Service Partners
First read and observe the introductory information and safety warn-ings
on page 184.
ŠKODA Service Partners feature modern, specially developed tools and equip- ment. Here, trained specialists have access to a comprehensive range of ŠKODA
Original Parts and ŠKODA Original Accessories for carrying out modifications, re- pairs and technical alterations.
All ŠKODA service partners operate according to the most recent guidelines and instructions from ŠKODA AUTO a.s. All service and repair work is therefore carried
out on time and at the appropriate quality. Adhering to these instructions and
guidelines helps ensure road safety and helps keep your vehicle in a good techni-
cal condition.
ŠKODA Service Partners are therefore properly prepared to service your vehicle
and to provide quality work. We therefore advise you to have all modifications, re-
pairs and technical alterations to your vehicle carried out by a ŠKODA Service
Partner.
ŠKODA Genuine Parts
First read and observe the introductory information and safety warn-
ings
on page 184.
We recommend the use of ŠKODA Genuine Parts for your vehicle, as these parts
are approved by ŠKODA AUTO a.s.. They correspond precisely to the ŠKODA AUTO
a.s. regulations with regard to design, dimensional accuracy and material, and are
identical to the components used in series production.
ŠKODA AUTO a.s. is able to vouch for the safety, suitability and long service life ofthese products. We therefore recommend that you only use ŠKODA Genuine
Parts.
ŠKODA AUTO a.s. supplies the market with a complete range of ŠKODA Genuine
Parts - not only while the model is still in production but for at least 15 years after the end of series production for wear parts and at least 10 years after the end of
series production for all other vehicle parts.
ŠKODA Service Partners are liable for any defects of ŠKODA Genuine Parts for a
period of 2 years after sale in accordance with the materials defect liability, unless agreed otherwise in the purchase agreement. You should keep the approved war-ranty certificate and the invoices for these components for this period of time, so
that the commencement of the term can be verified.
Body repairs
ŠKODA vehicles are designed such that if any damage occurs to the body, it is on- ly necessary to replace those parts that are actually damaged.
However, before you decide to have damaged body parts replaced, you shouldfirst of all contact your specialist garage to determine whether or not the parts
can also be repaired. Repairs to body parts are usually cheaper.
185Vehicle care

ŠKODA Genuine AccessoriesFirst read and observe the introductory information and safety warn-ings
on page 184.
If you wish to fit accessories to your vehicle, you should remember the following:
We recommend that you use ŠKODA Genuine Accessories in your vehicle. ŠKODA
AUTO a.s. has selected these accessories to ensure that they are reliable, safe
and suitable for your particular vehicle. Although we constantly monitor the mar- ket, we are not able to assess or vouch for other products even though in some
instances such parts may have operational approval or may have been approved
by a nationally recognised testing laboratory.
All accessory products are subjected to a challenging process in the areas of tech-
nical development (technical testing) and quality inspection (customer testing), and the product only becomes a ŠKODA Genuine Accessory if all tests are passed.
Our ŠKODA Genuine Accessories service also includes expert advice and profes-
sional fitting if required by the customer.
ŠKODA Service Partners are liable for any defects of ŠKODA Genuine Accessories
for a period of 2 years after installation or delivery in accordance with the materi-
als defect liability, unless agreed otherwise in the purchase agreement or any
other agreements. You should keep the approved warranty certificate and the in-
voices for these accessories for this period of time, so that the commencement of
the term can be verified.
ŠKODA Service Partners also stock a range of suitable car care products and all
parts that are subject to natural wear-and-tear, such as tyres, batteries, bulbs
and wiper blades.
Note
The accessories authorized by the company ŠKODA AUTO a.s. will be offered by
the ŠKODA Partners in all countries where the company ŠKODA AUTO a.s. has a
sales and after-sales service network. This will usually be in the form of a printed
catalogue of ŠKODA Genuine Accessories, in the form of separate printed bro-
chures or in the form of ŠKODA Genuine Accessories on the ŠKODA Partner web-
sites.
Spoiler
First read and observe the introductory information and safety warn-ings
on page 184.
If your new vehicle is fitted with a spoiler on the front bumper in combination
with the spoiler on the luggage compartment lid, the following instructions must
be adhered to.
› For safety reasons, the vehicle must only be fitted with a spoiler on the front
bumper in combination with the associated spoiler on the luggage compart-
ment lid.
› This kind of spoiler cannot be left on the front bumper either on its own, in
combination with another spoiler not on the luggage compartment lid or in combination with an unsuitable spoiler on the luggage compartment lid.
› We recommend that you consult the ŠKODA Service Partner for any repairs to or
replacement, addition or removal of spoilers.
WARNINGIf work on your vehicle's spoilers is not carried out properly, this can lead to
operational faults - risk of accident and serious injuries.
Airbags
First read and observe the introductory information and safety warn-
ings
on page 184.
The system components of the airbag system can be situated in the front bump-
er, doors, front seats, roof lining or body.
WARNINGAny work on the airbag system including the installation and removal of sys-
tem components due to other repair work (e.g. removal of the steering wheel) must only be carried out by a specialist garage.■
Modifications, repairs and technical alterations that have been carried out
unprofessionally can cause damage and operational faults, and can also seri-
ously impair the effectiveness of the airbag system – risk of accident and fatal
injury!
■
The airbag system will then have to be replaced if the airbag is deployed.
Airbag modules cannot be repaired.
186General Maintenance

Taking care of your vehicle exterior
Introduction
This chapter contains information on the following subjects:
Taking care of your vehicle's paintwork
189
Plastic parts
190
Rubber seals
190
Chrome parts
190
Decorative films
190
Windows and exterior mirrors
191
Headlight lenses
191
Camera lens
191
Door lock cylinders
191
Cavity protection
192
Wheels
192
Underbody protection
192
Regular and proper care help to retain the efficiency and value of your vehicle. It
may also be one of the requirements for the acceptance of warranty claims relat- ing to corrosion damage and paint defects on the bodywork.
We recommend using vehicle care products from ŠKODA Original Accessories.These are available from ŠKODA Partners. The usage instructions on the package
must be observed.
WARNING■ Vehicle care products may be harmful to your health if not used according to
the instructions.■
Always store vehicle care products safely, in particular out of the reach of
children – risk of poisoning!
■
Protect your hands and arms from sharp-edged metal parts when cleaning
the underfloor, the inside of the wheel housings or the wheel trims – risk of
cuts!
CAUTION■ Do not use any insect sponges, rough kitchen sponges or similar cleaning prod-
ucts – risk of damaging the paintwork surface.■
Cleaner that contain solvents can damage the material being cleaned.
For the sake of the environment
Used vehicle care product cans represent hazardous waste that is harmful to the
environment. These must be disposed of in accordance with national legal regula- tions.
Note
Due to the special tools and knowledge required, and to avoid any potential prob-
lems with the cleaning and care of your vehicle's exterior, we recommend that
the cleaning and care of your vehicle be carried out by a ŠKODA Service Partner.
Taking care of your vehicle's paintwork
First read and observe the introductory information and safety warn-ings
on page 189.
Minor paint damage such as scratches, scuffs or stone chips should be treated im-
mediately if possible, using touch-up pens or sprays .
Preserving the vehicle paintwork
A thorough wax treatment provides the vehicle's paintwork with highly effective
protection against harmful environmental influences.
The vehicle must be treated with a high-quality hard wax polish at the latest,when no more drops form on the clean paintwork.
A new layer of a high-quality hard wax polish can be applied to the clean body- work after it has dried thoroughly.
Even if you use a wax preserver regularly we still recommend that you treat the paintwork of the vehicle at least twice a year with hard wax.
Polishing
Polishing is necessary if the vehicle's paintwork has become unattractive and if it
is no longer possible to achieve a gloss with wax preservatives.
If the polish does not contain any preserving elements, the paint must be treated with a preservative afterwards.
189Vehicle care

WARNING■Vehicle care products may be harmful to your health if not used according to
the instructions.■
Always store vehicle care products safely, in particular out of the reach of
children – risk of poisoning!
CAUTION
■ Be sure to check clothing for colourfastness to avoid any damage or visible
stains on the material (leather), panels and textiles.■
Remove fresh stains such as those from ball-point pens, ink, lipstick, shoe pol-
ish, etc., from the material (leather), panels and textiles as quickly as possible.
■
Air fresheners and scents can be hazardous to heath when the temperature in-
side the vehicle is high.
■
Do not attach scents or air fresheners to the dash panel – there is a risk of dam-
age to the dash panel.
■
Do not stick any stickers on the inside of the rear windows, the rear side win-
dows and in the vicinity of the heating elements on the windscreen or near the
window aerial. These may get damaged.
■
Do not clean the roof panelling with a brush – there is a risk of damage to the
surface of the panelling.
■
Cleaner that contain solvents can damage the material being cleaned.
■
Apply only a small amount of the cleaning and care product.
For the sake of the environment
Used vehicle care product cans represent hazardous waste that is harmful to the
environment. These must be disposed of in accordance with national legal regula- tions.
Note
Due to the special tools and knowledge required, and to avoid any potential prob-
lems with the cleaning and care of the interior of your vehicle, we recommend
that cleaning and care of the interior of your vehicle be carried out by a ŠKODA service partner.
Natural leather
First read and observe the introductory information and safety warn-
ings
on page 192.
Leather is a natural material with specific properties, and requires regular clean-
ing and maintenance.
The leather should be cleaned on a regular basis depending on the amount of
wear-and-tear.
Dust and dirt in the pores and folds act as abrasive materials. This leads to severe corrosion and the premature brittleness of the leather surface.
We recommend that you remove dust regularly and at short intervals using a
cloth or vacuum cleaner.
Clean soiled leather surfaces with a water-dampened cotton or woollen cloth and
then dry with a clean, dry cloth »
.
Clean severely soiled areas with a cloth soaked in a mild soap solution (2 table-
spoons of neutral soap to 1 litre of water).
To remove stains , use a cleaning agent specially designed for this purpose.
Treat the leather regularly and at suitable intervals using a suitable leather care
product.
CAUTION
■ Ensure that no part of the leather is soaked through during cleaning and that
no water gets into the seams. Otherwise, the leather could become brittle or
cracked.■
Avoid leaving the vehicle for lengthy periods in bright sunlight to avoid the
leather from bleaching. If the vehicle is parked in the open for lengthy periods, protect the leather from direct sunlight by covering it.
■
Sharp-edged objects on items of clothing such as zip fasteners, rivets, sharp-
edged belts, jewellery and pendants may leave permanent scratches or signs of
rubbing on the surface. Such damage cannot be subsequently recognised as a
justified complaint.
■
The use of a mechanical steering wheel lock may damage the leather surface of
the steering wheel.
193Vehicle care

This contains the cleaning fluid for the windscreen or rear window and for the
headlight cleaning system.
The capacity of the reservoir is about 3 litres or about 5.5 litres on vehicles that
have a headlight cleaning system 1)
.
Clear water is not sufficient to intensively clean the windscreen and headlights. We recommend using clean water together with a screen cleaner from the range
of ŠKODA Original Accessories (with antifreeze in winter), which will remove any
stubborn dirt.
In Winter, the washing water should always be mixed with antifreeze even if the
vehicle has heated windscreen washer nozzles.
Under exceptional circumstances, methylated spirits can also be used if no screen
cleaner with antifreeze is available. The concentration of methylated spirits must
not be more than 15 %. The freeze protection at this concentration is sufficient
only to -5 °C.
CAUTION
■ Under no circumstances must radiator antifreeze or other additives be added to
the windscreen washer fluid.■
If the vehicle is fitted with a headlight cleaning system, only cleaning products
which do not attack the polycarbonate coating of the headlights must be added
to the windscreen washer fluid.
■
Do not remove the filter from the windscreen washer fluid reservoir when refill-
ing, as this may cause contamination of the liquid transportation system, leading
in turn to a windscreen washer system malfunction.
Engine oil
Introduction
This chapter contains information on the following subjects:
Specifications and capacity
203
Checking the oil level
203
Replenishing
204
Changing
204The engine has been factory-filled with a high-grade oil that can be use through-
out the year - except in extreme climate zones.
The engine oils are undergoing continuous further development. Thus the infor-
mation stated in this Owner's Manual is only correct at the time of publication.
ŠKODA Service Partners are informed about the latest changes by the manufac-
turer. We therefore recommend that the oil change be completed by a ŠKODA
Service Partner.
The specifications (VW standards) stated in the following can be indicated sepa-
rately or together with other specifications on the bottle.
The oil capacities include oil filter change. Check the oil level when filling; do not
over fill. The oil level must be between the markings » page 203.WARNING■
The engine compartment of your car is a hazardous area. The following
warning instructions must be followed at all times when working in the en-
gine compartment » page 199.■
Do not continue your journey if for some reason it is not possible to top
up the engine oil. Switch off the engine and seek assistance from a specialist
garage.
■
If the oil level is above level
A
» Fig. 160 on page 203, do not continue to
drive! Switch off the engine and seek assistance from a specialist garage.
CAUTION
Do not pour any additives into the engine oil – risk of serious damage to the en-
gine parts!
Note
■ Before a long drive we recommend that you purchase and carry with you engine
oil which complies with the specification for your vehicle.■
We recommend that you use oils from ŠKODA Original Accessories.
■
If oil comes into contact with your skin, the affected area must be washed thor-
oughly.
1)
In some countries, 5.5 ltr. applies for both variants.
202General Maintenance

Specifications and capacityFirst read and observe the introductory information and safety warn-
ings
on page 202.
Specifications and capacity (in l) for vehicles with flexible service intervals
Petrol enginesSpecificationFilling level1.2 ltr/77 kW TSIVW 504 003.91.4 ltr/90 kW TSIVW 504 003.61.8 l/112, 118 kW TSIVW 504 004.6Diesel engines a)SpecificationFilling
level1.6 ltr/77 kW TDI CRVW 507 004.32.0 l/81, 103, 125 kW TDI CRVW 507 004.3a)
Engine oil VW 505 01 can optionally be used in diesel engines without a DPF.
Specifications and capacity (in l) for vehicles with fixed service intervals
Petrol enginesSpecificationFilling level1.2 ltr/77 kW TSIVW 502 003.91.4 ltr/90 kW TSIVW 502 003.61.8 l/112, 118 kW TSIVW 502 004.6applies to Russia
SAE 0W-30 VW 502 00/505 00Diesel engines a)SpecificationFilling
level1.6 ltr/77 kW TDI CRVW 507 004.32.0 l/81, 103, 125 kW TDI CRVW 507 004.3a)
Engine oil VW 505 01 can optionally be used in diesel engines without a DPF.
CAUTION■
If the above engine oils are not available, a different engine oil can be used in
an emergency. To prevent damage to the engine, a maximum of 0.5 litres only of
the following engine oils may be used until the next oil change: ■ For petrol engine models: ACEA A3/ACEA B4 or API SN/API SM;
■ For diesel engine models: ACEA C3 or API CJ-4.
Checking the oil level
Fig. 160
Principle sketch: Dipstick
First read and observe the introductory information and safety warn-
ings on page 202.
The dipstick indicates the level of oil in the engine » Fig. 160.
Checking the oil level
Ensure that the vehicle is positioned on a level surface and the engine has reached its operating temperature.
›
Switch off the engine.
Wait a few minutes until the engine oil flows back into the oil trough.
›
Open the bonnet.
›
Pull out the dipstick.
›
Wipe the dipstick with a clean cloth and insert it again to the stop.
›
Pull the dipstick out again and check the oil level.
Oil level within range
A
No oil must be refilled.
Oil level within range
B
Oil can be refilled. Afterwards, the oil level can lie in the range
A
.
203Inspecting and replenishing

Oil level within range CThe engine must be topped up with oil so that the oil level at least reaches the
range B
.
The engine consumes a little oil. The oil consumption may be as much as 0.5 l/
1 000 km depending on your style of driving and the conditions under which you operate your vehicle. Consumption may be slightly higher than this during thefirst 5 000 kilometres.
The oil level must be checked at regular intervals. We recommend after each time
you refuel or prior to making a long journey.
We recommend maintaining the oil level within the range
A
, but not above , if
the engine has been operating at high loads, for example, during a lengthy motor-
way trip during the summer months, towing a trailer or negotiating a high moun- tain pass.
The indicator light in the instrument cluster will indicate whether the oil level is
too low » page 17 ,
Engine oil . Check the oil level using the dipstick as soon
as possible. Add oil accordingly.
CAUTION
The oil level must not exceed the range A » Fig. 160 – there is a risk of damaging
the exhaust system.
Replenishing
First read and observe the introductory information and safety warn-
ings
on page 202.
›
Check the oil level » page 203.
›
Unscrew the cap of the engine oil filler opening » Fig. 158
on page 201.
›
Replenish the oil in portions of 0.5 litres in accordance with the correct specifi-
cations » page 203 .
›
Check the oil level » page 203.
›
Carefully screw on the oil filler opening cap and push the dipstick in fully.
Changing
First read and observe the introductory information and safety warn-ings
on page 202.
The engine oil must be changed according to prescribed service inter-vals » page 182 or according to the service interval display » page 30.
Coolant
Introduction
This chapter contains information on the following subjects:
Capacity
205
Checking the coolant level
205
Replenishing
206
The coolant consists of water with coolant additive. This mixture guarantees anti- freeze protection, protects the cooling/heater system against corrosion and pre-
vents lime formation.
Vehicles exported to countries with a mild climate are already factory-filled with
a coolant which offers antifreeze protection down to about -25 ℃. In these coun-
tries, the concentration of coolant additive should be at least 40%.
Vehicles exported to countries with a cold climate are already factory-filled with a
coolant which offers antifreeze protection down to about -35 °C. In these coun-
tries, the concentration of coolant additive should be at least 50%.
If a higher concentration of antifreeze is required for climatic reasons, the con-centration of coolant additive can be increased up to a maximum of 60% (anti-
freeze protection down to approx. -40 °C).
When refilling, only use the same antifreeze written on the antifreeze expansion tank » Fig. 161 on page 205.
204General Maintenance