General Maintenance
Car care
Service intervals
Introduction
This chapter contains information on the following subjects:
Overview of service intervals
191
Fixed service intervals QI1 - QI4
192
Variable service interval QI6
192
Information about the ŠKODA service
192
The Service Interval Display in the instrument cluster will remind you to carry out
every service stipulated by the manufacturer at the right time, in order to avoid
forgetting any.
A timely and adequate performance of servicing works is one of the requirements
for the settlement of possible warranty claims.
The completion of services can be verified through the confirmed service certifi-
cation and the respective receipts.
The service intervals are matched to normal operating conditions. In case of difficult operating conditions, it is necessary to have some servicingwork performed before the date of the next service or between the service inter-
vals stated. This applies mainly to the cleaning or the replacement of the air filter
insert in regions with heavy dust pollution as well as checking and replacing the
toothed belt, but also vehicles with diesel particle filter which can use the engine
oil more intensely.
These severe conditions are:
› Fuel containing sulphur
› Frequent short trips
› Longer idling mode of the engine (e.g. taxi vehicles)
› Operation in areas with heavy dust pollution
› Frequent trailer operation
›
Predominantly stop-and-go traffic as tends to occur in city driving, for example
› Operation predominantly during winter.
A service consultant at the specialist garage will tell you whether the operating conditions of your vehicle make it necessary for such work to be carried out be-
tween the normal service intervals.
Different service charges may apply, depending on the scope of necessary works
as well as the model, features and condition of your vehicle.
Note
■ The customer is responsible for covering the cost of all services including
changing or replenishing the operating fluid, even during the warranty period, un-
less the ŠKODA AUTO a.s. warranty terms or other agreements state otherwise.■
You will be informed about the scope of the service with regard to a particular
service event by the specialist garage.
Overview of service intervals
Fig. 159
Vehicle data sticker: Service in-
terval
First read and observe the introductory information given on page 191.
The service interval specified by the manufacturer is indicated on the data stick-
er » Fig. 159 which is under the floor cover in the boot.
One of the following service intervals applies for your vehicle: › Fixed service interval QI1;
› Fixed service interval QI2;
› Fixed service interval QI3;
› Fixed service interval QI4;
› Variable service interval QI6.
191Car care
In order to be able to operate a vehicle with a variable service interval, it must
only be filled and topped up with the specified engine oil.
If this engine oil is not available, the oil change is subject to a fixed service inter-val. In this case, the vehicle must be changed to the fixed service interval.
Note
■
The corresponding motor oil specifications » page 210.■A changeover from the variable service interval to the fixed service interval, or
from the fixed service interval to the variable service interval, can be carried out
by a specialist garage.
Fixed service intervals QI1 - QI4
First read and observe the introductory information given on page 191.
InspectionQI1 - QI4
First after 30,000 km or 2 years a)
, thereafter every
30,000 km or every 1 year a)
.Every 15,000 km or every 1 year a)
(Applies to Rus-
sia).
Oil change service
QI1After 5,000 km or every 1 year a)
.QI2After 7,500 km or every 1 year a)
.QI3After 10,000 km or every 1 year a)
.QI4After 15,000 km or every 1 year a)
.Brake fluid
change First change after 3 years, then every 2 years.a)
(Whichever comes first).
WARNINGThe brake fluid must always be changed after the first 3 years and then every
2 years. When the brake fluid becomes too old, vapour bubbles may form in
the brake system when the brakes are used hard. The efficiency of the brakes could be seriously affected – risk of accident!NoteFor diesel operation with a high sulphur content, the interval of engine oil change
will be every 7,500 km. Please ask your specialist garage for information on the
countries where diesel fuel has a high sulphur content.
Variable service interval QI6
First read and observe the introductory information given on page 191.
The service intervals depend on how the vehicle is driven and the local conditions
in which the vehicle is used. For example, your vehicle is subjected to different
loads when driven over short distances than long distances. The service intervals
are also variable.
InspectionFirst after 30,000 km or 2 years a)
, then every 30,000 km or
every 1 year a)
.Oil change serviceAccording to the service interval display (at the latest after
30,000 km or every 2 years a)
).Brake fluid
changeFirst change after 3 years, then every 2 years.a)
(Whichever comes first).
WARNINGThe brake fluid must always be changed after the first 3 years and then every
2 years. When the brake fluid becomes too old, vapour bubbles may form in
the brake system when the brakes are used hard. The efficiency of the brakes could be seriously affected – risk of accident!
Information about the ŠKODA service
First read and observe the introductory information given on page 191.
There is an extensive servicing network made up of ŠKODA service partners at
your disposal, for the maintenance of your vehicle.
192General Maintenance
ŠKODA Service Partners feature modern, specially developed tools and equip-
ment. Here, trained specialists have a comprehensive range of ŠKODA Original
Parts and ŠKODA Original Accessories at their disposal.
All ŠKODA service partners operate in accordance with the latest guidelines and
instructions of the manufacturer. All service work is therefore carried out on time and in accordance with the quality standards. Adhering to these instructions and
guidelines helps ensure road safety and helps keep your vehicle in a good techni-
cal condition.
In addition, the ŠKODA service partners offer an array of other services. ŠKODA Service Partners are therefore properly prepared to service your vehicleand to provide quality work. We therefore recommend that you have your vehicle
maintained by a ŠKODA service partner.
Services, modifications, and technical alterations
Introduction
This chapter contains information on the following subjects:
Tests required by law
194
ŠKODA Service Partners
194
ŠKODA Original Parts
194
ŠKODA Original Accessories
194
Spoiler
195
Airbags
195
The instructions and guidelines from ŠKODA AUTO a.s. must be observed when
carrying out any modifications, repairs or technical alterations to your vehicle.
Adhering to these instructions and guidelines helps ensure road safety and helps
keep your vehicle in a good technical condition. After carrying out modifications,
repairs or technical alterations, the vehicle will comply with German road trans-
port regulations (StVZO)
Always consult a ŠKODA Partner » page 194 before buying accessories or parts,
or before carrying out any modifications, repairs or technical alterations to your
vehicle.
WARNING■ If work on your vehicle is not carried out properly, this can lead to operation-
al faults - risk of accident and serious injuries.■
We recommend only having these modifications and technical alterations
carried out by a specialist garage.
■
Interference on the electronic components and their software can lead to
operational faults. This interference can also impair not directly affected sys-
tems because of the networking of the electronic components. The operation- al safety of the vehicle may be at significant risk and can lead to increased
wear of parts.
■
The ŠKODA Partner accepts no liability for products that have not been ap-
proved by ŠKODA AUTO a.s. even though these may be products with an op-
erational approval or that have been approved by a government testing insti-
tute.
WARNING■ We advise you only to use ŠKODA Original Accessories and ŠKODA Original
Parts which have been expressly approved for use on your vehicle. Reliability,
safety and suitability for your vehicle are guaranteed with these.■
ŠKODA Original Accessories and ŠKODA Original Parts can be purchased
from ŠKODA Partners, who will also perform the professional assembly of the purchased parts.
For the sake of the environment
Technical documents regarding alterations carried out on the vehicle must be
kept by the vehicle user in order to be handed over to the recyclers at a later
date. This ensures that the vehicle is recycled in an environmentally sound man-
ner.
Note
Any damage caused by technical alterations made without the approval of the
manufacturer is excluded from the warranty.
193Car care
Tests required by lawFirst read and observe the introductory information and safety warn-ings
on page 193.
Many countries have legislation which require that the reliability and roadworthi-ness and/or exhaust gas composition of a vehicle must be tested at specific inter- vals. These tests can be carried out by workshops or checking stations that havebeen legally authorized for this purpose.
The ŠKODA service partners have been informed about the necessary legal tests
and will prepare the vehicle for the tests in a service operation at the customer's
discretion, or will ensure that these tests are carried out. The specialist garages
can carry out the specified tests directly at the customer's discretion, if they are
designated for such a procedure. This saves you time and money.
Even if you want to take your vehicle to an officially approved test centre for prior checking in preparation of a legally required test, we recommend that you consult
the service consultant of your ŠKODA service partner beforehand.
The service consultant will tell you which areas, according to his appraisal, you
should focus on in order that your vehicle may pass the technical test without any
problems. In this way, you can avoid additional expenses resulting from a possible
subsequent test.
ŠKODA Service Partners
First read and observe the introductory information and safety warn-ings
on page 193.
ŠKODA Service Partners feature modern, specially developed tools and equip-ment. Here, trained specialists have access to a comprehensive range of ŠKODA
Original Parts and ŠKODA Original Accessories for carrying out modifications, re- pairs and technical alterations.
All ŠKODA service partners operate according to the most recent guidelines and instructions from ŠKODA AUTO a.s. All service and repair work is therefore carried
out on time and at the appropriate quality. Adhering to these instructions and
guidelines helps ensure road safety and helps keep your vehicle in a good techni-
cal condition.
ŠKODA Service Partners are therefore properly prepared to service your vehicle
and to provide quality work. We therefore advise you to have all modifications, re-
pairs and technical alterations to your vehicle carried out by a ŠKODA Service
Partner.
ŠKODA Original Parts
First read and observe the introductory information and safety warn-
ings
on page 193.
We recommend the use of ŠKODA Genuine Parts for your vehicle, since these parts are approved by ŠKODA AUTO a.s. They correspond exactly to the ŠKODA
AUTO a.s. regulations in regard to design, dimensional accuracy and material, and are identical to the components used in the batch production.
ŠKODA AUTO a.s. is able to warrant the safety, suitability, and long life of these
products. Therefore, we recommend that you only use ŠKODA Genuine Parts.
ŠKODA AUTO a.s. supplies the market with a complete range of ŠKODA Genuine
Parts not only while the model is still in production but for at least 15 years after
the end of series production; the market is supplied with wear-and-tear parts and for at least 10 years with equipment parts.
ŠKODA service partners are liable for any ŠKODA original part defects for a period of 2 years after sale in accordance with the materials defect liability, provided that
nothing else was agreed in the purchase agreement. You should keep the ap-
proved warranty certificate and the bill for these components for this period of
time, so that the commencement of the term may be verified.
Body repairs
ŠKODA vehicles are designed so that if the body suffers damage, it is only neces-
sary to replace those parts which are in fact damaged.
Before you decide to have damaged body parts replaced, however, you should
first of all contact your specialist garage to determine whether or not such parts
can also be repaired. Repairs to body parts are usually cheaper.
ŠKODA Original Accessories
First read and observe the introductory information and safety warn-ings
on page 193.
If you wish to fit accessories to your vehicle, you should remember the following:
194General Maintenance
We recommend that you use ŠKODA Genuine Accessories in your vehicle. ŠKODA
AUTO a.s. has selected such accessories to ensure that they are reliable, safe and suitable for your particular vehicle. Although we constantly monitor the market,
we are not able to assess or warrant the parts even though in some instances
such parts may have a type approval or may have been approved by a nationally
recognised testing laboratory.
All accessory products go through a fastidious process in the area of technical de-
velopment (technical tests) and quality inspection (customer tests), and only if all tests are positive does the product become a ŠKODA Genuine Accessory.
Our ŠKODA Genuine Accessories service also provides expert advice, and profes-sional fitting at the customer's discretion.
ŠKODA service partners are liable for any ŠKODA Genuine Part defects for a peri- od of 2 years after installation or delivery in accordance with the materials defect
liability, provided that nothing else was agreed in the purchase contract or in any
other agreements. You should keep the approved warranty certificate and the bill for these components for this period of time, so that commencement of the term
may be verified.
In addition, ŠKODA Service Partners also stock a range of suitable car care prod-
ucts as well as those parts which are subject to natural wear-and-tear, such as
tyres, batteries, bulbs and wiper blades.
Note
The accessories authorized by the company ŠKODA AUTO a.s. will be offered by
the ŠKODA partners in all countries where the company ŠKODA AUTO a.s. has a
sales and service network. This will usually be in the form of a printed catalogue
of Original ŠKODA Accessories, in the form of separate printed brochures or in the form of offers for ŠKODA Genuine Accessories on the ŠKODA partner web pages.
Spoiler
First read and observe the introductory information and safety warn-ings
on page 193.
If your new vehicle is fitted with a spoiler on the front bumper in combination
with the spoiler on the luggage compartment lid, the following instructions must
be adhered to.
› For safety reasons, the vehicle must only be fitted with a spoiler on the front
bumper in combination with the associated spoiler on the luggage compart-
ment lid.
› This kind of spoiler cannot be left on the front bumper either on its own, in
combination with another spoiler not on the luggage compartment lid or in combination with an unsuitable spoiler on the luggage compartment lid.
› We recommend that you consult the ŠKODA Service Partner for any repairs to or
replacement, addition or removal of spoilers.
WARNINGIf work on your vehicle's spoilers is not carried out properly, this can lead to
operational faults - risk of accident and serious injuries.
Airbags
First read and observe the introductory information and safety warn-
ings
on page 193.
The system components of the airbag system can be situated in the front bump-
er, doors, front seats, roof lining or body.
WARNINGAny work on the airbag system including the installation and removal of sys-
tem components due to other repair work (e.g. removal of the steering wheel) must only be carried out by a specialist garage.■
Modifications, repairs and technical alterations that have been carried out
unprofessionally can cause damage and operational faults, and can also seri-
ously impair the effectiveness of the airbag system – risk of accident and fatal
injury!
■
The airbag system must then be replaced if the airbag has been deployed.
Airbag modules cannot be repaired.
195Car care
Taking care of your vehicle exterior
Introduction
This chapter contains information on the following subjects:
Taking care of your vehicle's paintwork
198
Plastic parts
199
Rubber seals
199
Chrome parts
199
Decorative films
199
Windows and exterior mirrors
200
Headlight lenses
200
Door lock cylinders
200
Cavity protection
200
Wheels
201
Underbody protection
201
Regular and proper care help to retain the efficiency and value of your vehicle. It
may also be one of the requirements for the acceptance of warranty claims relat- ing to corrosion damage and paint defects on the bodywork.
We recommend using vehicle care products from ŠKODA Original Accessories.These are available from ŠKODA Partners. The usage instructions on the package must be observed.
WARNING■ Vehicle care products may be harmful to your health if not used according to
the instructions.■
Always store vehicle care products safely, in particular out of the reach of
children – risk of poisoning!
■
Protect your hands and arms from sharp-edged metal parts when cleaning
the underfloor, the inside of the wheel housings or the wheel trims – risk of
cuts!
CAUTION
■ Do not use any insect sponges, rough kitchen sponges or similar cleaning prod-
ucts – risk of damaging the paintwork surface.■
Cleaner that contain solvents can damage the material being cleaned.
For the sake of the environmentUsed vehicle care product cans represent hazardous waste that is harmful to the
environment. These must be disposed of in accordance with national legal regula- tions.
Note
Due to the special tools and knowledge required, and to avoid any potential prob-
lems with the cleaning and care of the interior of your vehicle, we recommend
that cleaning and care of the interior of your vehicle be carried out by a ŠKODA service partner.
Taking care of your vehicle's paintwork
First read and observe the introductory information and safety warn-ings
on page 198.
Minor paint damage such as scratches, scuffs or stone chips should be treated im-
mediately if possible, using touch-up pens or sprays .
Preserving the vehicle paintwork
A thorough wax treatment provides the vehicle's paintwork with highly effective
protection against harmful environmental influences.
The vehicle must be treated with a high-quality hard wax polish at the latest,when no more drops form on the clean paintwork.
A new layer of a high-quality hard wax polish can be applied to the clean body- work after it has dried thoroughly.
Even if you use a wax preserver regularly we still recommend that you treat the paintwork of the vehicle at least twice a year with hard wax.
Polishing
Polishing is necessary if the vehicle's paintwork has become unattractive and if it
is no longer possible to achieve a gloss with wax preservatives.
If the polish does not contain any preserving elements, the paint must be treated with a preservative afterwards.
198General Maintenance
■Do not stick any stickers on the inside of the rear windows, the rear side win-
dows and in the vicinity of the heating elements on the windscreen or near the
window aerial. These may get damaged.■
Do not clean the roof panelling with a brush – risk of damage to the surface of
the panelling.
■
Cleaner that contain solvents can damage the material being cleaned.
■
Apply only a small amount of the cleaning and care product.
For the sake of the environment
Used vehicle care product cans represent hazardous waste that is harmful to the
environment. These must be disposed of in accordance with national legal regula- tions.
Note
Due to the special tools and knowledge required, and to avoid any potential prob-
lems with the cleaning and care of the interior of your vehicle, we recommend
that cleaning and care of the interior of your vehicle be carried out by a ŠKODA service partner.
Natural leather
First read and observe the introductory information and safety warn-
ings
on page 201.
Leather is a natural material with specific properties, and requires regular clean-
ing and maintenance.
The leather should be cleaned on a regular basis depending on the amount of
wear-and-tear.
Dust and dirt in the pores and folds act as abrasive materials. This leads to severe corrosion and the premature brittleness of the leather surface.
We recommend that you remove dust regularly and at short intervals using a
cloth or vacuum cleaner.
Clean soiled leather surfaces with a water-dampened cotton or woollen cloth and
then dry with a clean, dry cloth »
.
Clean severely soiled areas with a cloth soaked in a mild soap solution (2 table-
spoons of neutral soap to 1 litre of water).
To remove stains , use a cleaning agent specially designed for this purpose.
Treat the leather regularly and at suitable intervals using a suitable leather care
product.
CAUTION
■ Ensure that no part of the leather is soaked through during cleaning and that
no water gets into the seams. Otherwise, the leather could become brittle or
cracked.■
Avoid leaving the vehicle for lengthy periods in bright sunlight to avoid the
leather from bleaching. If the vehicle is parked in the open for lengthy periods, protect the leather from direct sunlight by covering it.
■
Sharp-edged objects on items of clothing such as zip fasteners, rivets, sharp-
edged belts, jewellery and pendants may leave permanent scratches or signs of
rubbing on the surface. Such damage cannot be subsequently recognised as a
justified complaint.
■
The use of a mechanical steering wheel lock may damage the leather surface of
the steering wheel.
■
Use a care cream with light blocker and impregnation effect on a regular basis
and each time after cleaning. The cream nourishes the leather, allows it to
breathe and keeps it supple and also provides moisture. It also creates surface
protection.
■
Some clothing materials, e.g. dark denim, do not have sufficient colour fastness.
This can cause damage or clearly visible discolouration to seat covers, even when used correctly. This applies particularly to light-coloured seat covers. This does
not relate to a fault in the seat cover, but rather to poor colour fastness of the
clothing textiles.
Note
When using the vehicle, minor visible changes may occur to the leather parts of
the covers (e.g. wrinkles or creases) as a result of the stress applied to the covers.
Artificial leather, cloths and Alcantara ®
First read and observe the introductory information and safety warn- ings
on page 201.
Artificial leather
Clean artificial leather with a damp cloth.
If this method does not completely clean the artificial leather, use a mild soap sol-ution or cleaning products specially designed for this purpose.
202General Maintenance
In Winter, the washing water should always be mixed with antifreeze even if the
vehicle has heated windscreen washer nozzles.
Under exceptional circumstances, methylated spirits can also be used if no screen
cleaner with antifreeze is available. The concentration of methylated spirits must
not be more than 15 %. The freeze protection at this concentration is sufficient
only to -5 °C.
CAUTION
■ Under no circumstances must radiator antifreeze or other additives be added to
the windscreen washer fluid.■
If the vehicle is fitted with a headlight cleaning system, only cleaning products
which do not attack the polycarbonate coating of the headlights must be added
to the windscreen washer fluid.
■
Do not remove the filter from the windscreen washer fluid reservoir when refill-
ing, as this may cause contamination of the liquid transportation system, leading
in turn to a windscreen washer system malfunction.
Engine oil
Introduction
This chapter contains information on the following subjects:
Specifications and capacity
210
Checking the oil level
211
Replenishing
212
Changing
212
The engine has been factory-filled with a high-grade oil that can be use through-
out the year - except in extreme climate zones.
The engine oils are undergoing continuous further development. Thus the infor-
mation stated in this Owner's Manual is only correct at the time of publication.
ŠKODA Service Partners are informed about the latest changes by the manufac-
turer. We therefore recommend that the oil change be completed by a ŠKODA
Service Partner.
The specifications (VW standards) stated in the following can be indicated sepa-
rately or together with other specifications on the bottle.
The oil capacities include oil filter change. Check the oil level when filling; do not
over fill. The oil level must be between the markings » page 211.WARNING■
The engine compartment of your car is a hazardous area. The following
warning instructions must be followed at all times when working in the en-
gine compartment » page 206.■
Do not continue your journey if for some reason it is not possible to top up
the engine oil . Switch off the engine and seek assistance from a specialist
garage.
■
If the oil level is above level
A
» Fig. 164 on page 211, do not continue to
drive! Switch off the engine and seek assistance from a specialist garage.
CAUTION
Do not pour any additives into the engine oil – risk of serious damage to the en-
gine parts!
Note
■ Before a long drive we recommend that you purchase and carry with you engine
oil which complies with the specification for your vehicle.■
We recommend that you use oils from ŠKODA Original Accessories.
■
If your skin has come into contact with oil, it must be washed thoroughly.
Specifications and capacity
First read and observe the introductory information and safety warn-
ings
on page 210.
Specifications and capacity (in l) for vehicles with flexible service intervals
Petrol enginesSpecificationFilling level1.4 ltr./92 kW TSIVW 503 00, VW 504 003.61.8 ltr/112 kW TSI
1.8 ltr/118 kW TSIVW 504 004.62.0 l/147 kW TSIVW 504 004.63.6 l/191 kW FSIVW 504 005.5 210General Maintenance