
General Maintenance
Car care
Service intervals
Introduction
This chapter contains information on the following subjects:
Overview of service intervals
191
Fixed service intervals QI1 - QI4
192
Variable service interval QI6
192
Information about the ŠKODA service
192
The Service Interval Display in the instrument cluster will remind you to carry out
every service stipulated by the manufacturer at the right time, in order to avoid
forgetting any.
A timely and adequate performance of servicing works is one of the requirements
for the settlement of possible warranty claims.
The completion of services can be verified through the confirmed service certifi-
cation and the respective receipts.
The service intervals are matched to normal operating conditions. In case of difficult operating conditions, it is necessary to have some servicingwork performed before the date of the next service or between the service inter-
vals stated. This applies mainly to the cleaning or the replacement of the air filter
insert in regions with heavy dust pollution as well as checking and replacing the
toothed belt, but also vehicles with diesel particle filter which can use the engine
oil more intensely.
These severe conditions are:
› Fuel containing sulphur
› Frequent short trips
› Longer idling mode of the engine (e.g. taxi vehicles)
› Operation in areas with heavy dust pollution
› Frequent trailer operation
›
Predominantly stop-and-go traffic as tends to occur in city driving, for example
› Operation predominantly during winter.
A service consultant at the specialist garage will tell you whether the operating conditions of your vehicle make it necessary for such work to be carried out be-
tween the normal service intervals.
Different service charges may apply, depending on the scope of necessary works
as well as the model, features and condition of your vehicle.
Note
■ The customer is responsible for covering the cost of all services including
changing or replenishing the operating fluid, even during the warranty period, un-
less the ŠKODA AUTO a.s. warranty terms or other agreements state otherwise.■
You will be informed about the scope of the service with regard to a particular
service event by the specialist garage.
Overview of service intervals
Fig. 159
Vehicle data sticker: Service in-
terval
First read and observe the introductory information given on page 191.
The service interval specified by the manufacturer is indicated on the data stick-
er » Fig. 159 which is under the floor cover in the boot.
One of the following service intervals applies for your vehicle: › Fixed service interval QI1;
› Fixed service interval QI2;
› Fixed service interval QI3;
› Fixed service interval QI4;
› Variable service interval QI6.
191Car care

ŠKODA Service Partners feature modern, specially developed tools and equip-
ment. Here, trained specialists have a comprehensive range of ŠKODA Original
Parts and ŠKODA Original Accessories at their disposal.
All ŠKODA service partners operate in accordance with the latest guidelines and
instructions of the manufacturer. All service work is therefore carried out on time and in accordance with the quality standards. Adhering to these instructions and
guidelines helps ensure road safety and helps keep your vehicle in a good techni-
cal condition.
In addition, the ŠKODA service partners offer an array of other services. ŠKODA Service Partners are therefore properly prepared to service your vehicleand to provide quality work. We therefore recommend that you have your vehicle
maintained by a ŠKODA service partner.
Services, modifications, and technical alterations
Introduction
This chapter contains information on the following subjects:
Tests required by law
194
ŠKODA Service Partners
194
ŠKODA Original Parts
194
ŠKODA Original Accessories
194
Spoiler
195
Airbags
195
The instructions and guidelines from ŠKODA AUTO a.s. must be observed when
carrying out any modifications, repairs or technical alterations to your vehicle.
Adhering to these instructions and guidelines helps ensure road safety and helps
keep your vehicle in a good technical condition. After carrying out modifications,
repairs or technical alterations, the vehicle will comply with German road trans-
port regulations (StVZO)
Always consult a ŠKODA Partner » page 194 before buying accessories or parts,
or before carrying out any modifications, repairs or technical alterations to your
vehicle.
WARNING■ If work on your vehicle is not carried out properly, this can lead to operation-
al faults - risk of accident and serious injuries.■
We recommend only having these modifications and technical alterations
carried out by a specialist garage.
■
Interference on the electronic components and their software can lead to
operational faults. This interference can also impair not directly affected sys-
tems because of the networking of the electronic components. The operation- al safety of the vehicle may be at significant risk and can lead to increased
wear of parts.
■
The ŠKODA Partner accepts no liability for products that have not been ap-
proved by ŠKODA AUTO a.s. even though these may be products with an op-
erational approval or that have been approved by a government testing insti-
tute.
WARNING■ We advise you only to use ŠKODA Original Accessories and ŠKODA Original
Parts which have been expressly approved for use on your vehicle. Reliability,
safety and suitability for your vehicle are guaranteed with these.■
ŠKODA Original Accessories and ŠKODA Original Parts can be purchased
from ŠKODA Partners, who will also perform the professional assembly of the purchased parts.
For the sake of the environment
Technical documents regarding alterations carried out on the vehicle must be
kept by the vehicle user in order to be handed over to the recyclers at a later
date. This ensures that the vehicle is recycled in an environmentally sound man-
ner.
Note
Any damage caused by technical alterations made without the approval of the
manufacturer is excluded from the warranty.
193Car care

Tests required by lawFirst read and observe the introductory information and safety warn-ings
on page 193.
Many countries have legislation which require that the reliability and roadworthi-ness and/or exhaust gas composition of a vehicle must be tested at specific inter- vals. These tests can be carried out by workshops or checking stations that havebeen legally authorized for this purpose.
The ŠKODA service partners have been informed about the necessary legal tests
and will prepare the vehicle for the tests in a service operation at the customer's
discretion, or will ensure that these tests are carried out. The specialist garages
can carry out the specified tests directly at the customer's discretion, if they are
designated for such a procedure. This saves you time and money.
Even if you want to take your vehicle to an officially approved test centre for prior checking in preparation of a legally required test, we recommend that you consult
the service consultant of your ŠKODA service partner beforehand.
The service consultant will tell you which areas, according to his appraisal, you
should focus on in order that your vehicle may pass the technical test without any
problems. In this way, you can avoid additional expenses resulting from a possible
subsequent test.
ŠKODA Service Partners
First read and observe the introductory information and safety warn-ings
on page 193.
ŠKODA Service Partners feature modern, specially developed tools and equip-ment. Here, trained specialists have access to a comprehensive range of ŠKODA
Original Parts and ŠKODA Original Accessories for carrying out modifications, re- pairs and technical alterations.
All ŠKODA service partners operate according to the most recent guidelines and instructions from ŠKODA AUTO a.s. All service and repair work is therefore carried
out on time and at the appropriate quality. Adhering to these instructions and
guidelines helps ensure road safety and helps keep your vehicle in a good techni-
cal condition.
ŠKODA Service Partners are therefore properly prepared to service your vehicle
and to provide quality work. We therefore advise you to have all modifications, re-
pairs and technical alterations to your vehicle carried out by a ŠKODA Service
Partner.
ŠKODA Original Parts
First read and observe the introductory information and safety warn-
ings
on page 193.
We recommend the use of ŠKODA Genuine Parts for your vehicle, since these parts are approved by ŠKODA AUTO a.s. They correspond exactly to the ŠKODA
AUTO a.s. regulations in regard to design, dimensional accuracy and material, and are identical to the components used in the batch production.
ŠKODA AUTO a.s. is able to warrant the safety, suitability, and long life of these
products. Therefore, we recommend that you only use ŠKODA Genuine Parts.
ŠKODA AUTO a.s. supplies the market with a complete range of ŠKODA Genuine
Parts not only while the model is still in production but for at least 15 years after
the end of series production; the market is supplied with wear-and-tear parts and for at least 10 years with equipment parts.
ŠKODA service partners are liable for any ŠKODA original part defects for a period of 2 years after sale in accordance with the materials defect liability, provided that
nothing else was agreed in the purchase agreement. You should keep the ap-
proved warranty certificate and the bill for these components for this period of
time, so that the commencement of the term may be verified.
Body repairs
ŠKODA vehicles are designed so that if the body suffers damage, it is only neces-
sary to replace those parts which are in fact damaged.
Before you decide to have damaged body parts replaced, however, you should
first of all contact your specialist garage to determine whether or not such parts
can also be repaired. Repairs to body parts are usually cheaper.
ŠKODA Original Accessories
First read and observe the introductory information and safety warn-ings
on page 193.
If you wish to fit accessories to your vehicle, you should remember the following:
194General Maintenance

We recommend that you use ŠKODA Genuine Accessories in your vehicle. ŠKODA
AUTO a.s. has selected such accessories to ensure that they are reliable, safe and suitable for your particular vehicle. Although we constantly monitor the market,
we are not able to assess or warrant the parts even though in some instances
such parts may have a type approval or may have been approved by a nationally
recognised testing laboratory.
All accessory products go through a fastidious process in the area of technical de-
velopment (technical tests) and quality inspection (customer tests), and only if all tests are positive does the product become a ŠKODA Genuine Accessory.
Our ŠKODA Genuine Accessories service also provides expert advice, and profes-sional fitting at the customer's discretion.
ŠKODA service partners are liable for any ŠKODA Genuine Part defects for a peri- od of 2 years after installation or delivery in accordance with the materials defect
liability, provided that nothing else was agreed in the purchase contract or in any
other agreements. You should keep the approved warranty certificate and the bill for these components for this period of time, so that commencement of the term
may be verified.
In addition, ŠKODA Service Partners also stock a range of suitable car care prod-
ucts as well as those parts which are subject to natural wear-and-tear, such as
tyres, batteries, bulbs and wiper blades.
Note
The accessories authorized by the company ŠKODA AUTO a.s. will be offered by
the ŠKODA partners in all countries where the company ŠKODA AUTO a.s. has a
sales and service network. This will usually be in the form of a printed catalogue
of Original ŠKODA Accessories, in the form of separate printed brochures or in the form of offers for ŠKODA Genuine Accessories on the ŠKODA partner web pages.
Spoiler
First read and observe the introductory information and safety warn-ings
on page 193.
If your new vehicle is fitted with a spoiler on the front bumper in combination
with the spoiler on the luggage compartment lid, the following instructions must
be adhered to.
› For safety reasons, the vehicle must only be fitted with a spoiler on the front
bumper in combination with the associated spoiler on the luggage compart-
ment lid.
› This kind of spoiler cannot be left on the front bumper either on its own, in
combination with another spoiler not on the luggage compartment lid or in combination with an unsuitable spoiler on the luggage compartment lid.
› We recommend that you consult the ŠKODA Service Partner for any repairs to or
replacement, addition or removal of spoilers.
WARNINGIf work on your vehicle's spoilers is not carried out properly, this can lead to
operational faults - risk of accident and serious injuries.
Airbags
First read and observe the introductory information and safety warn-
ings
on page 193.
The system components of the airbag system can be situated in the front bump-
er, doors, front seats, roof lining or body.
WARNINGAny work on the airbag system including the installation and removal of sys-
tem components due to other repair work (e.g. removal of the steering wheel) must only be carried out by a specialist garage.■
Modifications, repairs and technical alterations that have been carried out
unprofessionally can cause damage and operational faults, and can also seri-
ously impair the effectiveness of the airbag system – risk of accident and fatal
injury!
■
The airbag system must then be replaced if the airbag has been deployed.
Airbag modules cannot be repaired.
195Car care

■Do not stick any stickers on the inside of the rear windows, the rear side win-
dows and in the vicinity of the heating elements on the windscreen or near the
window aerial. These may get damaged.■
Do not clean the roof panelling with a brush – risk of damage to the surface of
the panelling.
■
Cleaner that contain solvents can damage the material being cleaned.
■
Apply only a small amount of the cleaning and care product.
For the sake of the environment
Used vehicle care product cans represent hazardous waste that is harmful to the
environment. These must be disposed of in accordance with national legal regula- tions.
Note
Due to the special tools and knowledge required, and to avoid any potential prob-
lems with the cleaning and care of the interior of your vehicle, we recommend
that cleaning and care of the interior of your vehicle be carried out by a ŠKODA service partner.
Natural leather
First read and observe the introductory information and safety warn-
ings
on page 201.
Leather is a natural material with specific properties, and requires regular clean-
ing and maintenance.
The leather should be cleaned on a regular basis depending on the amount of
wear-and-tear.
Dust and dirt in the pores and folds act as abrasive materials. This leads to severe corrosion and the premature brittleness of the leather surface.
We recommend that you remove dust regularly and at short intervals using a
cloth or vacuum cleaner.
Clean soiled leather surfaces with a water-dampened cotton or woollen cloth and
then dry with a clean, dry cloth »
.
Clean severely soiled areas with a cloth soaked in a mild soap solution (2 table-
spoons of neutral soap to 1 litre of water).
To remove stains , use a cleaning agent specially designed for this purpose.
Treat the leather regularly and at suitable intervals using a suitable leather care
product.
CAUTION
■ Ensure that no part of the leather is soaked through during cleaning and that
no water gets into the seams. Otherwise, the leather could become brittle or
cracked.■
Avoid leaving the vehicle for lengthy periods in bright sunlight to avoid the
leather from bleaching. If the vehicle is parked in the open for lengthy periods, protect the leather from direct sunlight by covering it.
■
Sharp-edged objects on items of clothing such as zip fasteners, rivets, sharp-
edged belts, jewellery and pendants may leave permanent scratches or signs of
rubbing on the surface. Such damage cannot be subsequently recognised as a
justified complaint.
■
The use of a mechanical steering wheel lock may damage the leather surface of
the steering wheel.
■
Use a care cream with light blocker and impregnation effect on a regular basis
and each time after cleaning. The cream nourishes the leather, allows it to
breathe and keeps it supple and also provides moisture. It also creates surface
protection.
■
Some clothing materials, e.g. dark denim, do not have sufficient colour fastness.
This can cause damage or clearly visible discolouration to seat covers, even when used correctly. This applies particularly to light-coloured seat covers. This does
not relate to a fault in the seat cover, but rather to poor colour fastness of the
clothing textiles.
Note
When using the vehicle, minor visible changes may occur to the leather parts of
the covers (e.g. wrinkles or creases) as a result of the stress applied to the covers.
Artificial leather, cloths and Alcantara ®
First read and observe the introductory information and safety warn- ings
on page 201.
Artificial leather
Clean artificial leather with a damp cloth.
If this method does not completely clean the artificial leather, use a mild soap sol-ution or cleaning products specially designed for this purpose.
202General Maintenance

Fabric
Clean upholstery cover materials and cloth trims on doors, boot cover, etc. using
specific cleaning agents, e.g., dry foam.
Use a soft sponge, brush, or commercially available microfibre cloth. Use a cloth and special detergent to clean the roof trim.
Remove any lumps on the cover fabric and any fabric residue using a brush. Remove stubborn hair using a “cleaning glove”.
Alcantara ®
Dust and fine dirt particles in pores, creases and seams may chafe and damage
the surface.
If you leave your vehicle parked in the open for lengthy periods, protect the Al-
cantara ®
seat covers from the direct rays of the sun to prevent fading.
Minor changes in colour caused by use are normal.
CAUTION
■ Do not use any leather cleaners on Alcantara ®
seat covers.■For Alcantara ®
seat covers do not use any solvents, floor wax, shoe cream, stain
remover, or similar agents.■
Avoid leaving the vehicle in bright sunlight for long periods of time in order to
stop the fabric from bleaching. If the vehicle is parked outside for long periods of
time, cover the fabric to protect it from direct sunlight.
■
Some clothing materials, e.g. dark denim, do not have sufficient colour fastness.
This can cause damage or clearly visible discolouration to seat covers, even when used correctly. This applies particularly to light-coloured seat covers. This does
not relate to a fault in the seat cover, but rather to poor colour fastness of the
clothing textiles.
Seat covers
First read and observe the introductory information and safety warn-
ings
on page 201.
Electrically heated seats
Do not clean the covers by moistening, as this can damage the seat heating sys-
tem.
Use a specific cleaning agent such as dry foam or similar to clean the covers.
Seats without seat heating
Thoroughly vacuum the seat covers with a vacuum cleaner before cleaning.
Clean the seat covers with a damp cloth or cleaning products specially designed for this purpose.
Indented points arising on the fabrics by everyday use, can be removed by brush-
ing against the direction of hair with a damp brush.
Always clean all parts of the covers, so that there are no visible edges. Then allow
the seat to dry completely.
CAUTION
■ Regularly remove dust from the seat covers using a vacuum cleaner.■Electrically heated seats must not be dried after cleaning by switching on the
heater.■
Do not sit on wet seats - risk of seat deformation.
■
Always clean the seats “from seam to seam”.
Seat belts
First read and observe the introductory information and safety warn-
ings
on page 201.
The belt webbing must always be kept clean.
Wash dirty seat belts with mild soapy water.
Remove coarse dirt with a soft brush.
Dirty belt webbing may impair the correct functioning of the inertia reel.
WARNING■ The seat belts must not be removed for cleaning.■Never clean the seat belts chemically as chemical cleaning products could
destroy the fabric.■
The seat belts must not be allowed to come into contact with corrosive liq-
uids (e.g. acids).
■
Check the condition of all the seat belts on a regular basis. If any damage to
the belt webbing, seat belt connections, inertia reel or lock is detected, the
seat belt must be replaced by a specialist garage.
■
The seat belts must be fully dried before being rolled up.
203Car care

Inspecting and replenishing
Fuel
Introduction
This chapter contains information on the following subjects:
Refuelling
204
Unleaded petrol
205
Diesel fuel
206
The correct grades of fuel for your vehicle are stated on a sticker affixed to the
inside of the fuel filler flap » Fig. 160 on page 204 -
.
WARNINGThe national legal requirements must be observed if carrying a spare canister
in the vehicle. We do not recommend carrying any fuel canisters in your vehi-
cle for safety reasons. in the event of an accident, these canisters can become damaged and fuel may escape – risk of fire!
CAUTION
■ Never drive until the fuel tank is completely empty! The irregular supply of fuel
can cause misfiring, which can result in considerable damage to parts of the en-
gine and the exhaust system.■
Immediately remove any fuel that has spilled onto the vehicle's paintwork – risk
of paint damage!
■
If the vehicle was not purchased in the country where it was intended to be op-
erated, you should check whether the fuel specified by the manufacturer is of-
fered in the country where the vehicle will be operated. You should also perhaps
check whether the manufacturer has recommended a different fuel for operation
of the vehicle in the corresponding country. Is this not the case, then you must
check whether it is permitted by the manufacturer to operate the vehicle with an-
other fuel type.
RefuellingFig. 160
Open fuel filler flap/fuel filler flap with cap unscrewed
First read and observe the introductory information and safety warn- ings
on page 204.
Before refuelling, switch off the auxiliary heating system (auxiliary heating and ventilation) » page 108.
›
Press on the fuel filler flap in the direction of the arrow » Fig. 160 -
.
›
Unscrew the filler cap by turning it in a counterclockwise direction and place the
cap onto the top of the fuel filler flap » Fig. 160 -
.
›
Insert the pump nozzle into the fuel filler tube as far as it will go.
The fuel tank is full just as soon as the pump nozzle switches off for the first time »
.
›
Remove the pump nozzle from the fuel filler tube and put it back in the pump.
›
Insert the filler cap onto the fuel filler neck and screw it in a clockwise direction
until it clicks into place.
›
Close the fuel filler flap until it clicks into place.
Check that the fuel filler flap is closed properly.
CAUTION
The fuel tank is full just as soon as the pump nozzle switches off for the first time, provided the nozzle has been operated properly. Do not continue filling the
fuel tank otherwise the expansion volume is filled up. 204General Maintenance

WARNINGInjuries or scolding or risks of accident or fire may occur when working in the
engine compartment. For this reason, it is essential to comply with the warn- ing instructions outlined below and with the general applicable safety rules.
The engine compartment of your car is a hazardous area!WARNINGThe following instructions must be followed before starting work in the en-
gine compartment:■
Turn off the engine and withdraw the ignition key.
■
Firmly apply the handbrake.
■
If the vehicle is fitted with a manual gearbox, move the gearshift lever into
Neutral, or if the vehicle is fitted with an automatic gearbox, move the selec-
tor lever into position P.
■
Allow the engine to cool.
■
Never open the bonnet if you can see steam or coolant escaping from the
engine compartment – risk of scalding! Wait until no more steam or coolant is escaping.
WARNINGThe following instructions must be followed when working in the engine com-
partment.■
Keep children clear of the engine compartment.
■
Never touch the radiator fan while the engine is still warm. The fan might
suddenly start running!
■
Do not touch any hot engine parts – risk of burns!
■
The coolant additive and thus all of the coolant is harmful to your health.
■
Avoid contact with the coolant.
■
Coolant vapours are harmful to health.
■
Never open the end cover of the coolant expansion reservoir while the en-
gine is still warm. The cooling system is pressurized!
■
When opening the end cover of the coolant expansion reservoir, cover it
with a cloth to protect your face, hands and arms from hot steam or hot cool-
ant.
■
If any coolant splashes into your eyes, immediately rinse out your eyes with
clear water and contact a doctor as soon as possible.
WARNING (Continued)■ Always store the coolant additive securely in its original container, and in
particular out of the reach of children – risk of poisoning!■
If coolant is swallowed, consult a doctor immediately.
■
Do not leave any items (e.g. cloths or tools) in the engine compartment.
■
Never spill fluids on the hot engine. Such fluids (e.g. the antifreeze con-
tained in the coolant) may ignite!
WARNINGThe following warning instructions must be observed at all times when work-
ing in the engine compartment while the engine is running.■
Pay particular attention to rotating engine parts (e.g. V-ribbed belt, genera-
tor, radiator fan) and the high-voltage ignition system – risk to life!
■
Never touch the electric wiring on the ignition system.
■
Avoid short circuits in the electrical system - particularly on the vehicle's
battery.
■
Always make sure that no jewellery, loose clothing or long hair can get
caught in rotating engine parts – risk to life! Always remove any jewellery, tie
back long hair and wear tight fitting clothing before completing any work.
WARNINGThe following warning instructions must be observed if work has to be carried
out on the fuel or electrical systems.■
Always disconnect the vehicle battery from the electrical system.
■
Do not smoke.
■
Never work near open flames.
■
Always have a functioning fire extinguisher nearby.
WARNING■ Read and observe the information and warning instructions on the fluid con-
tainers.■
Keep fluids in their original containers and keep securely out of the reach of
children!
207Inspecting and replenishing