Table of Contents
Abbreviations
Safety
Passive Safety
6
General information
6
Correct and safe seated position
7
Seat belts
10
Using seat belts
10
Inertia reels and belt tensioners
13
Airbag system
14
Description of the airbag system
14
Airbag overview
15
Deactivating airbags
18
Transporting children safely
20
Child seat
20
Fastening systems
22
Using the system
Cockpit
25
Overview
24
Instruments and Indicator Lights
26
Instrument cluster
26
Indicator lights
30
Information system
37
Driver information system
37
Multifunction display (MFD)
39
MAXI DOT display
42
Service interval display
43
Unlocking and opening
45
Unlocking and locking
45
Anti-theft alarm system
49Luggage compartment lid50Electric power windows51
Lights and visibility
53
Lights
53
Interior lighting
58
Visibility
59
Windscreen wipers and washers
60
Rear mirror
62
Seats and head restraints
64
Seats and head restraints
64
Seat features
66
Transporting and practical equipment
68
Useful equipment
68
Luggage compartment
75
Variable loading floor in the luggage
compartment (Estate)
80
Roof rack system
83
Heating and air conditioning
84
Heating, ventilation, cooling
84
Communication and multimedia
89
Universal telephone installation GSM II
89
Voice control
93
Multimedia
94
Driving
Starting-off and Driving
97
Starting and turning off the engine
97
Brakes and parking
99
Manual gear changing and pedals
100
Automatic gearbox
101
Driving in an economical driving style
104
Driving through water and driving off made-
up roads
105Assist systems106Braking and stabilisation systems106
Parking aid
107
Cruise Control System
108
START-STOP
109
Hitch and trailer
112
Hitch
112
Trailer
116
General Maintenance
Care and maintenance
119
Service work, adjustments and technical alterations
119
Washing vehicle
122
Cleaning vehicle exterior
123
Interior care
126
Inspecting and replenishing
129
Fuel
129
Engine compartment
131
Engine oil
134
Coolant
136
Brake fluid
137
Vehicle battery
138
Wheels
142
Tyres and wheel rims
142
Tyre control display
145
Reserve and temporary spare wheel
146
Winter operation
147
Do-it-yourself
Emergency equipment and self-help
149
Emergency equipment
149
Changing a wheel
151
Tyre repair
155
Jump-starting
157
Towing the vehicle
1583Table of Contents
AbbreviationsAbbreviationDefinitionrpmEngine revolutions per minuteA2DPa Bluetooth software profile for a one-way transfer of audio
dataABSAnti-lock brake systemAGAutomatic gearboxAGMVehicle battery typeTCSTraction controlCO 2 in g/kmdischarged quantity of carbon dioxide in grams per driven
kilometreDPFDiesel particle filterDSGAutomatic double clutch gearboxEDLElectronic differential lockECEEconomic Commission for EuropeEPCEPC fault lightESCElectronic Stability ControlEUEuropean UnionGSMGlobal System for Mobile communicationsHBAHydraulic brake assistHHCUphill start assistkWKilowatt, measuring unit for the engine outputMDIInputs for connecting external devicesMFDMultifunction displayMGManual gearboxMPIGasoline engine with a multi-point fuel injectionN1Panel van intended exclusively or mainly for the transporta-
tion of goodsNmNewton meter, measuring unit for the engine torquePINpersonal identification numberSIM carda card for the identification of the mobile network operatorAbbreviationDefinitionTDI CRDiesel engine with turbo charging and common rail injection
systemTSIPetrol engine with turbocharging and direct injection5Abbreviations
Safety
Passive Safety
General information
Introduction
This chapter contains information on the following subjects:
Before setting off
6
Driving safety
6
Safety equipment
6
In this section you will find important information, tips and notes on the sub-
ject of passive safety in your vehicle.
We have combined everything here which you should be familiar with, for ex-
ample, regarding seat belts, airbags, child seats and safety of children.
WARNING■ This chapter contains important information on how to use the vehicle for
the driver and his occupants.■
You can find further information on safety concerning you and those trav-
elling with you in the following chapters of this owner's manual.
■
The complete on-board literature should always be in the vehicle. This
applies in particular, if you rent out or sell the vehicle.
Before setting off
Read and observe
on page 6 first.
For your own safety and the safety of the people travelling with you, please
pay attention to the following points before setting off.
Ensure that the lighting and the turn signal system are functioning proper-
ly.
Ensure that the function of the wipers and the condition of the wiper
blades are free of any defects.
Ensure that all of the windows offer good visibility to the outside.
Adjust the rear-view mirror so that vision to the rear is guaranteed.
Ensure that the mirrors are not covered.
Check the tyre inflation pressure.
Check the engine oil, brake fluid and coolant level.
Secure all items of luggage.
Do not exceed the permissible axle loads and permissible gross weight of
the vehicle.
Close all doors as well as the bonnet and boot lid.
Ensure that no objects can obstruct the pedals.
Protect children in suitable child seats with correctly fastened seat
belts » page 20 , Transporting children safely .
Adopt the correct seated position » page 7, Correct and safe seated
position . Tell your passengers to assume the correct seated position.
Driving safety
Read and observe
on page 6 first.
The driver is fully responsible for himself and his occupants. If your driving
safety is effected, you place yourself and the oncoming traffic at risk.
The following guidelines must therefore be observed. Do not become distracted from concentrating on the traffic situation, e.g.
by your passengers or mobile phone calls.
Never drive when your driving ability is impaired, e.g. due to medication, al-
cohol or drugs.
Keep to the traffic regulations and the permissible speed limit.
Always adjust the driving speed to the road, traffic and weather condi-
tions.
Take regular breaks on long journeys – at least every two hours.
Safety equipment
Read and observe
on page 6 first.
The following list contains only part of the safety equipment in your vehicle.
› Three-point seat belts for all the seats.
› Belt force limiters for the front seats.
› Belt tensioners for the front seats.
› Seat belt height adjusters for the front seats.
› Front airbag for the driver and the front passenger.
› Side airbags.
6Safety
Deployment factors
It is not possible to generally determine which deployment conditions apply to
the airbag system in every situation. An important role is played by factors
such as the type of object that the vehicle hits (hard/soft), the impact angle,
vehicle speed etc.
A decisive factor for the deployment of the airbags is the deceleration which
occurs. The control unit analyses the nature of the collision and activates the
relevant restraint system.
If the vehicle deceleration which occurs and is measured during the collision
remains below the prescribed reference values specified in the control unit,
the airbags are not deployed although the vehicle may well suffer severe dam-
age to the bodywork as a consequence of the accident.
The following airbags will be deployed in the event of a severe frontal
collision.
› Driver’s front airbag.
› Front passenger airbag.
The following airbags will be deployed in the event of a severe side collision.
› Front side airbag on the side of the accident.
› Head airbags on the side of the accident.
In the event of an accident in which the airbags are deployed:
› the interior lighting comes on (if the switch for the interior light is in the door
contact position);
› the hazard warning light is switched on;
› all the doors are unlocked;
› the fuel supply to the engine is interrupted.
Airbag overview
Introduction
This chapter contains information on the following subjects:
Front airbags
15
Side airbags
16
Head airbags
17Front airbagsFig. 8
Driver airbag in the steering wheel/front passenger airbag in the
dashboard
Fig. 9
Safe distance to steering wheel/gas-filled airbags
In the event of a severe frontal collision, the front airbag system offers addi-
tional protection for the head and chest area of the driver and front passenger.
The front airbag for the driver is located in the steering wheel » Fig. 8 -
.
The front airbag for the front seat passenger is located in the dash panel
above the storage compartment » Fig. 8 -
.
When the airbags are deployed, they inflate in front of the driver and front
passenger » Fig. 9 -
. The forward movement of the driver and of the front
passenger is cushioned when they make contact with the fully inflated airbag
and the risk of injury to head and chest is thus reduced.
15Airbag system
Instruments and Indicator Lights
Instrument cluster
Introduction
This chapter contains information on the following subjects:
Overview
26
Revolution counter
27
Display
27
Speedometer
27
Coolant temperature gauge
27
Fuel gauge
28
Counter for distance driven
28
29
Display of the second speed
29
Auto Check Control
29
The instrument cluster gives the driver basic information such as the current
speed, engine speed, the state of some vehicle systems and the like.
Fault display
If there is a fault in the instrument cluster, the Error message will appear in
the display.
Seek help from a specialist garage.
WARNINGConcentrate fully at all times on your driving! As the driver you are fully re-
sponsible for road safety.
Note
When the ignition is on, the instrument cluster is illuminated 1)
. The brightness
level is automatically adjusted depending on the ambient lighting.OverviewFig. 19
Instrument cluster
Read and observe
on page 26 first.
Engine revolutions counter » page 27
› with warning lights
» page 30
Display » page 27
Speedometer » page 27
› with warning lights
» page 30
Coolant temperature gauge 1)
» page 27
Button for display mode:
› Time settings
» page 29
› Enable/disable the display of the second speed 2)
» page 29
› Service intervals - Display of the number of days and kilometres remain-
ing until the next service 2)
» page 43
Button for: › Reset counter for distance travelled (trip)
» page 28
› Setting the time
› enable / disable the mode selected by means of the
5
key
Fuel gauge 1)
» page 28
12345671)
Applies to vehicles using the MAXI DOT display.
2)
Applies to vehicles with a segment display.
26Using the system
Revolution counterRead and observe
on page 26 first.
The tachometer
1
» Fig. 19 on page 26 shows the actual engine speed per mi-
nute.
The beginning of the red scale range of the tachometer indicates the maxi-
mum permitted engine speed of a driven-in and operating warm engine.
You should shift into the next highest gear before the red scale of the revolu- tion counter is reached, or select mode D on the automatic gearbox.
The gear recommendation is important to note in order to maintain the opti-
mum engine speed » page 38.
CAUTION
The pointer of the tachometer must reach the red area for only a short time -
there is a risk of engine damage!
Display
Fig. 20
Display types
Read and observe on page 26 first.
Display types » Fig. 20
Segment display
MAXI DOT display.
The following information will be displayed.
› Distance travelled
» page 28
› Time
» page 29
›Details of the information system
» page 37
› Details of the service interval display
» page 43
CAUTION
Pull out the ignition key if coming in contact with the display (e.g. when clean-
ing) to prevent any possible damage.
Speedometer
Read and observe
on page 26 first.
The speedometer
3
» Fig. 19 on page 26 displays the current speed in km/h or
mph.
Warning at excessive speeds
An audible warning signal will sound when the vehicle speed exceeds 120 km/
h 1)
. The audible warning signal is switched off when the vehicle speed falls be-
low 120 km/h.
Coolant temperature gauge
Fig. 21
Coolant temperature gauge
Read and observe on page 26 first.
The display » Fig. 21 provides information on the engine coolant temperature.
The display only works if the ignition is switched on.
In vehicles with a segment display, the coolant temperature is indicated only by the lighting up or going out of one of the warning lights » page 32,
Coolant .
1)
This function only applies to certain countries.
27Instruments and Indicator Lights
Cold range
If the pointer is still in the left area of the scale, this indicates that the engine
has not yet reached its operating temperature. Avoid high speeds, full throttle
and high engine loads. This prevents possible damage to the engine.
The operating range
The engine has reached its operating temperature as soon as the pointer
moves into the mid-range of the scale. At very high ambient temperatures or
heavy engine loads, the pointer may move even further to the right.
High temperature range
If the pointer reaches the red area of the scale, the coolant temperature is too high. Further information » page 32,
Coolant .
CAUTION
■
Additional headlights and other attached components in front of the air inlet
impair the cooling efficiency of the coolant.■
Never cover the radiator - there is a risk of the engine overheating.
Fuel gauge
Fig. 22
Fuel gauge
Read and observe
on page 26 first.
The display provides information on the fuel level in the container.
Fuel gauge types » Fig. 22
Indication in the instrument cluster with the MAXI DOT display
Indication in the display of the instrument cluster with the Segment Dis-
play
The display only works if the ignition is switched on.
The fuel tank has a capacity of about 55 litres.
The warning light lights up when the amount of fuel reaches the reserve zone
» page 35 .
The reserve zone is indicated by the red area of the scale » Fig. 22 -
or by
displaying only the last two segments of the scale » Fig. 22 -
in the magnify-
ing glass.
CAUTION
Never drive until the fuel tank is completely empty! The irregular supply of fuel
can cause misfiring. This can result in considerable damage to parts of the en-
gine and the exhaust system.
Note
■ After filling up, it can occur that during dynamic driving (e.g. numerous
curves, braking, driving downhill and climbing a steep hill) the fuel gauge indi-
cates approx. a fraction less. When stopping or during less dynamic driving, the
fuel gauge displays the correct fuel level again. This is not a fault.■
The arrow
next to the icon
within the fuel gauge displays the installation
location of the fuel filler on the right-hand side of the vehicle.
Counter for distance driven
Fig. 23
Display: Segment display / MAXI
DOT display
Read and observe on page 26 first.
Display » Fig. 23
Counter for distance travelled (trip)
Odometer
Counter for distance travelled (trip)
The counter indicates the distance you have driven since it was last reset - in
steps of 100 metres or 1/10 of a mile.
AB28Using the system
Reset counter for distance travelled (trip)›Press and hold button 6 » Fig. 19 on page 26 .
Odometer
The odometer indicates the total distance which the vehicle has been driven.
Note
If the second speed display is enabled on vehicles with a segment display, this
speed will be shown instead of the odometer.
Read and observe on page 26 first.
Use buttons
5
and
6
to set the time » Fig. 19 on page 26 .
The choice to change the display (hours or minutes).
The change of the displayed value.
In vehicles equipped with the MAXI DOT display, it is also possible to set the
Time in the Time menu » page 42.
Display of the second speed
Read and observe
on page 26 first.
The display can show the current speed in mph 1)
.
This feature is provided for driving in countries with different speed units.
MAXI DOT display.
The display of the second speed can be set in the Alt. speed dis. menu
item » page 42 , Settings .
Segment display
›
Press key
5
» Fig. 19 on page 26 repeatedly until the odometer display
flashes » page 28 .
›
Press the
6
key while the display flashes.
The second speed is displayed instead of the odometer.
The display of the second speed can be disabled in the same way.
56Auto Check Control
Read and observe
on page 26 first.
Vehicle condition
Certain functions and vehicle systems are checked continuously when the igni-
tion is switched on.
Some error messages and other information are displayed in the MAXI DOT
display. The messages are displayed simultaneously with the icons in the MAXI
DOT display or with the warning lights in the instrument cluster » page 30,
Indicator lights .
The menu item Vehicle status is shown in the main menu of the MAXI DOT
display whenever at least one fault message exists. After selecting this menu,
the first of the error messages is displayed.
If there are several error messages, the display will show 1/3, for example, be-
low the message. This indicates that the first of a total of three error messag-
es is being displayed.
Warning symbols in the MAXI DOT display
Engine oil pressure too low» page 31Check engine oil level,
engine oil sensor defective» page 31Problem with the engine oil pressure» page 29Clutches of the automatic DSG gearbox are
too hot» page 29
Problem with the engine oil pressure
If the symbol is shown in the MAXI DOT display, you must have your vehicle
checked immediately by a specialist garage. The information about the maxi-
mum permissible engine speed is displayed together with this symbol.
Clutches of the automatic DSG gearbox are too hot
The symbol in the MAXI DOT display indicates that the temperature of the
automatic gearbox DSG clutches is too high.
1)
For models with the speedometer in mph, the second speed is displayed in km/h.
29Instruments and Indicator Lights