VOICE RECOGNITION SETTINGS
Detailed settings for use of the voice recognition
function can be performed.
1. Push theMENUbutton and touch [Set-
tings].
2. Touch [Others].
3. Touch [Voice Recognition].
4. Touch the item you would like to set.
Available settings
. [Command List]:
Displays the voice command list.
“Displaying command list” (page 8-6)
. [Direct Command Mode]:
Switch the voice command mode from the
Standard Mode to the Direct Command
Mode. The Standard Mode is the factory
default setting.
When [Direct Command Mode] is touched, a confirmation message displays. If [Yes] is
touched, the indicator illuminates and the
Direct Command Mode switches to on.
When the Direct Command Mode is not
selected, the system recognizes only the
commands listed on the screen. When the
Direct Command Mode is selected, the
system recognizes the commands that
should be performed in the following steps,
in addition to the commands listed on the
current screen.
. [Minimise Voice Feedback]:
It is possible to select two modes, long or
short, for the announcement made by the
system.
When [Minimise Voice Feedback] is
touched, the indicator illuminates and the
system announcement mode switches to the
short mode.
. [Confirm Voice Commands]:
After speaking a command, the system
requests the user to confirm that the
recognized command by the system is
correct. The confirmation function is set to
off as the default setting.
When the system recognizes a command, a
confirmation message is displayed on the
screen. If the message correctly matches
your command, say "Yes" and continue the voice command operation. If the message is
incorrect, say "No" and return to the
previous screen.
Voice recognition8-9
10-2Troubleshooting guide/General system information
CUSTOMER ASSISTANCE
For assistance or inquiries about the NISSAN Navigation System, or to order updated map data, contact the NISSAN NAVIGATION SYSTEM
HELPDESK. See the contact information on the inside front cover of this manual.
SYSTEM UNIT
Liquid crystal display
SymptomPossible cause Possible solution
The screen is too dark. The cabin temperature is too low.Wait until the cabin temperature becomes moderate.
Screen brightness is set to the maximum darkness. Adjust the brightness setting of the screen.
“Brightness” (page 1-15)
The screen is too bright. Screen brightness is set to the maximum brightness. Adjust the brightness setting of the screen.
“Brightness” (page 1-15)
A small black spot or a small bright spot appears on the
screen. This is a typical phenomenon for liquid crystal displays. This is not a malfunction.
A dot or stripe pattern appears on the screen. Electromagnetic waves that are generated from neon billboards, high voltage electric power cables, ham
radios or other radio devices equipped to other vehicles
may adversely affect the screen.This is not a malfunction.
Image lag appears on the screen. This is a typical phenomenon for liquid crystal displays. This is not a malfunction.
Image motion displayed on the screen is slow. The cabin temperature is less than 508F(0 8C) . Wait until the cabin temperature rises to within 508F
(08C) and 1228F (508C) .
When looking at the screen from an angle, the screen
lightens or darkens. This is a typical phenomenon for liquid crystal displays. Adjust the brightness setting of the screen.
“Brightness” (page 1-15)
TROUBLESHOOTING GUIDE
10-10Troubleshooting guide/General system information
Vehicle icon
SymptomPossible cause Possible solution
Names of roads and locations differ between
Plan View and Birdview
TM. This is because the quantity of the displayed information is reduced
so that the screen does not become too cluttered. There is also a
chance that names of the roads or locations may be displayed
multiple times, and the names appearing on the screen may be
different because of a processing procedure. This is not a malfunction.
The vehicle icon is not displayed in the correct
position. The vehicle was transported after the power switch was pushed off,
for example, by a ferry or car transporter. Drive the vehicle for a period of time on a road where
GPS signals can be received.
The position and direction of the vehicle icon may be incorrect
depending on the driving environments and the levels of positioning
accuracy of the navigation system. This is not a malfunction. Drive the vehicle for a
period of time to automatically correct the position
and direction of the vehicle icon.
“Current vehicle location” (page 10-28)
When the vehicle is traveling on a new road,
the vehicle icon is located on another road
nearby. Because the new road is not stored in the map data, the system
automatically places the vehicle icon on the nearest road available.
Updated road information will be included in the next
version of the map data.
The screen does not switch to the night screen
even after turning on the headlights. The daytime screen was set the last time the headlights were turned
on. Set the screen to the night screen mode using the
button when turning on the headlights.“Display adjustment” (page 1-14)
The map does not scroll even when the vehicle
is moving. The current location map screen is not displayed.
Push theMAPbutton.
The vehicle icon is not displayed. The current location map screen is not displayed. Push the MAPbutton.
The GPS indicator on the screen remains gray. GPS signals cannot be received under certain conditions, such as in a parking garage, on a road with many tall buildings, etc. Drive on an open, straight road for a period of time.
GPS signals cannot be received because objects are placed on the
instrument panel. Remove the objects from the instrument panel.
A sufficient number of GPS satellites is not available. Wait for the satellites to move to locations available for the navigation system.
AUDIO SYSTEM
Compact Disc (CD) player
SymptomPossible cause Possible solution
Music cannot be played back. The disc is inserted upside down.Insert a CD with the label side facing up.
Moisture condensation occurs inside the unit. Wait until the moisture evaporates. (approximately 1 hour)
The cabin temperature is too high. Wait until the cabin temperature becomes moderate.
The disc is scratched or dirty. A disc is not always
playable if it is scratched. Wipe off any dirt from the disc.
Depending on the condition in which they are stored,
discs may become unreadable due to deterioration (for
example, keeping the discs in the passenger compart-
ment, etc.) . Change the disc with a deterioration-free disc. Do not
use a deteriorated disc. The label surface of the disc
may crack or chip, and the layer of the label surface may
eventually peel off.
The compressed audio files cannot be played back. If both music CD files (CD-DA data) and compressed audio files (MP3 data, etc.) are mixed on one disc, the
audio compression files cannot be played back.Prepare a disc that includes compressed audio files
only.
The files are not named using characters that are
compliant with the specifications. Use the character codes and the number of characters
that are compliant with the specifications for folder
names and file names. In addition, always use ".MP3", ".
WMA", ".mp3" or ".wma" for file extensions.
It takes a long time before the music starts playing. The disc contains a large amount of data. Some time may be required to check the files. It is
recommended that unnecessary folders or any files
other than compressed audio files should not be
recorded in a disc.
Sound quality is poor. The disc is dirty. Wipe off any dirt from the disc.
No sounds are played though CD play time is displayed. The system plays back the first track of the mix mode disc. (Mix mode is a format in which data except music
is recorded on the first track and music data is recorded
on other than the first track in a session.)Play back music data that are recorded on other than
the first track.
Troubleshooting guide/General system information10-17
iPod®player
SymptomPossible cause Possible solution
The system does not recognize an iPod®. A connector cable is not correctly connected, or the
iPod®does not correctly operate. Connect the connector cable again. If the system does
not recognize the iPod®after performing this procedure
above, reset the iPod®.
The iPod®that is to be connected is not compatible
with the system. Check the iPod®model and firmware versions available
for the system.
A USB extension cable is not correctly connected. Do not use a USB extension cable.
The cable is rapidly connected to or disconnected from
the USB connector. Slowly connect or disconnect the USB cable.
An iPod
®cannot be operated. The iPod®is connected to the in-vehicle audio system
while headsets, etc. are connected to the iPod®. Remove all equipment from the iPod
®after discon-
necting the iPod®from the system, and then connect it
to the system again.
The iPod
®is not operating normally. Disconnect the iPod®from the in-vehicle audio system,
and then connect it to the system again.
The system plays back an album/track that includes a
particular album art. Disconnect the iPod
®from the in-vehicle audio system,
and then reset the iPod®. Disable the album art, and
then connect the iPod®to the system.
An iPod®does not respond. There are too many tracks in a category. Decrease the number of tracks in a category (less than
3,000 tracks).
The shuffle function is turned on. Turn off the shuffle function if many tracks are stored on
the iPod
®.
Music cannot be played back. A connector is not connected to the iPod®. Firmly connect the connector until it clicks.
Playback cuts out. The sound cuts due to vibration resulting from unstable
location of the iPod
®. Place the iPod
®on a stable location where it does not
roll over.
Distorted sound occurs. The EQ (equalizer) function of the iPod
®is turned on. Turn off the EQ (equalizer) function.
Battery charge of an iPod®takes longer. Battery charge of the iPod®may take longer while an
iPod®is playing back. If the iPod
®is requires charging, it is recommended to
stop play back.
Battery charge of an iPod
®is unavailable. The cable that is connected to the iPod®may
deteriorate (cable disconnection, etc.). Check the cable currently in use.
Troubleshooting guide/General system information10-19
BLUETOOTH®HANDS-FREE PHONE SYSTEM
SymptomPossible cause Possible solution
A cellular phone cannot be registered. The cellular phone is not compatible with the in-vehicle
hands free phone system. Use a cellular phone compatible with the system. Visit the
website (www.nissanusa.com/bluetooth) for model compat-
ibility.
Registration of the cellular phone has been performed
incorrectly. Check the registration procedure, and then register the
cellular phone again.
A cellular phone cannot be connected or is
disconnected after the registration is completed. The Bluetooth
®setting of the in-vehicle hands free
phone system is turned off. Turn on the Bluetooth®setting of the system.
The Bluetooth
®setting of the cellular phone is turned
off. Turn on the Bluetooth®setting of the cellular phone.
The remaining battery level of the cellular phone is low. Charge the battery of the cellular phone.
The wireless Bluetooth
®connection may be disrupted
depending on the location of the cellular phone. Do not place the cellular phone in an area surrounded by
metal or far away from the in-vehicle hand free phone system.
Do not place the cellular phone close to the seats or your
body.
Registration of the cellular phone is not completed. Perform registration of the cellular phone.
A call to a particular phone number fails. If the system tries to make a call several times to the same phone number (for example: the party does not
respond to the call, the party is out of the service area,
or the call is abandoned before the party responds) , the
system may reject a request to make a call to the phone
number. Turn off the cellular phone and turn it on again to reset the
connection.
The system does not recognize the connection of
a cellular phone. The system does not receive or
make a call. The cellular phone is not compatible with the in-vehicle
hands free phone system.
Use a cellular phone compatible with the system. Visit the
website (www.nissanusa.com/bluetooth) for model compat-
ibility.
The cellular phone is not connected. Check the registration procedure, and then register the
cellular phone again.
The phone operation is limited by the functions (such as
dial lock, etc.) of the registered cellular phone. Remove any settings which are limiting use of the cellular
phone, and then perform registration again.
Troubleshooting guide/General system information10-23
10-24Troubleshooting guide/General system information
SymptomPossible cause Possible solution
The other party cannot hear your voice. The other
party can hear your voice, but it cracks or cuts out. The cellular phone is not connected.
Check the registration procedure, and then register the
cellular phone again.
The fan speed of the air conditioner is too fast. Decrease the fan speed of the air conditioner.
The ambient noise level is excessive. (For example:
heavy rain, construction sites, inside a tunnel, oncoming
vehicles, etc.) Close the windows to shut out ambient noise.
The noise generated by driving the vehicle is too loud. Reduce the vehicle speed, and then speak a command.
The incoming or outgoing voice level is too loud. Adjust the incoming or outgoing voice level properly.
The voice is cut out or noise is heard during a call. The wireless Bluetooth
®connection may be disrupted
depending on the location of the cellular phone. Do not place the cellular phone in an area surrounded by
metal or far away from the in-vehicle hands-free phone
system. Do not place a cellular phone close to the seats or
your body.
When a cellular phone is operated to make a call,
the hands-free function becomes unavailable. Some models of a cellular phone do not switch to the
hands-free mode when they are operated to make a
call. This is not a malfunction. Make a call again using the hands-
free function.
The other party’s voice cannot be heard. There is
no ring tone. The volume level is set to the minimum.
Adjust the volume level.
A cellular phone is not connected. Check the registration procedure, and then register the
cellular phone again.
Each volume level (ring tone, incoming voice or
outgoing voice) is different. Each volume level is not adjusted properly.
Adjust each volume level properly.
The antenna display is different between the
navigation screen and a cellular phone screen.
Making or receiving a call is unavailable even
though the antenna display that shows that it is
possible to do so. The antenna display varies depending on the model of
cellular phone.
This does not indicate a malfunction. The antenna display and
remaining battery level shown on the navigation screen may
be different from those shown on the cellular phone screen.
Use them as a reference.
A voice cannot be heard clearly when using a
cellular phone behind tall buildings. Some structures such as tall buildings, etc. may cause
irregular reflection of radio waves or completely shut out
radio waves that are used for cellular phones. This is not a malfunction.