2013 MERCEDES-BENZ SPRINTER key

Selector lever positions
0002
Park position
This prevents the vehicle from
rolling away when stopped. Only
move the selector lever to
Pif the
vehicle is stationary.
You can only remove the key when
the selector lever is in this position.
The selector lever is locked in
position Pif the key is removed.
The parking lock should not be
used as a brake when parking.
Always apply the parking brake as
well once you have parked the
vehicle. 0003
Reverse gear
Only move the selector lever to
R
when the vehicle is stationary. 0001
Neutral
No power is transmitted from the
engine to the drive wheels.
Releasing the brakes will allow you
to move the vehicle freely, e.g. by
pushing or towing.
Do not move the selector lever to
N
while driving. The automatic
transmission could otherwise be
damaged.
If ASR is deactivated or ESP ®
has
malfunctioned: only move the
selector lever to Nif the vehicle is
in danger of skidding, e.g. on icy
roads. 0007
Drive
The automatic transmission
changes gear itself. All forward
gears are available.
You can influence the gearshifts
and shift gears yourself or limit the
shift range. Changing gear
The 5-speed automatic transmission adapts
to your individual driving style by
continuously adjusting its shift points. These
shift point adjustments take into account the
current operating and driving conditions. If
the operating or driving conditions change,
the automatic transmission reacts by
adjusting the gearshift program.
When the selector lever is in position D, the
automatic transmission selects the individual
gears automatically. This depends on:
R any restriction in the shift range
(Y page 140)
R the position of the accelerator pedal
R the road speed Touchshift
When the selector lever is in position D, you
can perform gearshifts yourself.
X To shift down: press the selector lever to
the left towards D–.
The automatic transmission shifts to the
next gear down, depending on the gear
currently engaged. The shift range is also
restricted.
i The automatic transmission does not shift
down if you press the selector lever
towards D–while traveling at too high a
speed. This protects the engine from
overrevving.
X To shift up: briefly press the selector lever
to the right towards D+.
The automatic transmission shifts to the
next gear up, depending on the current
gearshift program. This also extends the
shift range. Automatic transmission
139Driving and parking Z

The fuel filler flap is beside the frontl
eft-hand
door when viewed in the direction of travel. It
is only possible to open the fuel filler flap
when the fron tdoor is open.
X Remove the key from the ignition lock.
X Switch off the auxiliary heating system
(Y page 118).
X Open the front left-hand door first, and then
the fuel filler flap.
X Close all vehicle doors to prevent fuel
vapors from entering the vehicle.
X Turn fuel filler cap 0006counter-clockwise,
remove it and let it hang from strap 0005.
X Completely insert the filler neck of the fuel
pump nozzle into the tank and refuel.
X Only fill the tank until the pump nozzle
switches off. Fuel may otherwise leak out.
X Replace tank filler cap 0006and turn
clockwise.
You will hear a click when the fuel filler cap
is closed fully.
X Open the front left-hand door first, and then
close the filler flap. Problems with the fuel and fuel tank
If your vehicle is losing fuel, the fuel lines or
the fuel tank are defective.
X Turn the key to position 0in the ignition
lock immediately and remove it.
X Do not restart the engine under any
circumstances.
X Consult a qualified specialist workshop. Diesel Exhaust Fluid (DEF)
Important safety notes H
Environmental note
Dispose of DEF in an environmentally
responsible manner.
! Only use DEF in accordance with
ISO 22241. Never mix DEF with additives or thin it with tap water. The exhaust gas
aftertreatmen
tmay otherwise be
damaged.
Observe the MB Specifications for Service
Products, Sheet 352.0.
Damage that results from the use of
additives or tap wate rleads to the loss of
the New Vehicle Limited Warranty.
! If DEF comes into contact with a painted
or aluminum surface, wash the surface off
immediately with plenty of water.
! DEFi s not a diesel additive and must not
be mixed with fuel in the tank. Even small
amounts of DEF can cause engine damage.
Damage that results from the blending of
DEF will not be covered by the New Vehicle
Limited Warranty.
The exhaust gas aftertreatmentr equires a
reducing agent, Diesel Exhaust Fluid (DEF), in
order to function correctly.
When opening the DEF tank filler cap at high
outside temperatures, ammonia vapors may
escape.
Ammonia vapors have a pungent smell and
primarily cause irritation of the:
R skin
R mucous membranes
R eyes
You may experience a burning sensation in
your eyes, nose and throat, as well as
coughing and watering of the eyes.
Do not inhale ammonia vapors. Avoid contact
with DEF.
Do not allow DEF to come intod irectcontact
with your skin; it is hazardous to your health.
Rinse any affected areas off with plenty of
clean water. Consult a doctor if necessary.
i If the DEFr eserve has fallen below the
reserve range, add at least 2.0 US gal
(7.6 l) of DEF at the latest after receiving
the second warning message
(Y page 178). Refueling
143Driving and parking Z

i
If you switch off the engine at a low
outside temperature and add DEF, restart
the engine after refueling. If you leave the
vehicle parked withou trestarting the
engin eand the DEF freeze sin the DEF tank,
the on-board compute rwill only be able to
register the new fill level after a defrosting
period of up to 60 minutes. During this
time, you may not be able to start the
engine.
You will find further information on DE Finthe
"Service products" section (Y page 317).
Refueling procedure DEF filler neck in the engine compartment
X
Remove the key from the ignition lock.
X Switch off the auxiliary heating system
(Y page 125).
X Open the hood.
X Close all vehicle doors so that no ammonia
vapors can enter the vehicle.
i Do not inhale any ammonia vapor which
may escape when you unscrew cap 0005.
Ammonia vapors have a pungent odor.
However, they are neither toxic nor
hazardous to health in this concentration.
X Turn cap 0005counter-clockwise and remove
it.
X Only fill up the DEF tank until the DEF level
is visible in the filler neck.
X Replace DEF filler neck cap 0005on the filler
neck and turn clockwise. You will hear a click when cap
0005is fully
closed.
DEF filler neck on the right-hand vehicle
side The DEF reservoir on the right-hand side of the
vehicle (example: Chassis Cab)
Fuel filler cap
X
Remove the key from the ignition lock.
X Switch off the auxiliary heating system
(Y page 125).
X Remove tool 0023for unlocking tank filler
cap 0006from the footwell on the co-driver's
side (Y page 264).
X Close all vehicle doors so that no ammonia
vapors can enter the vehicle.
X Pull cover 0025up, turn 90° and release.
X Insert tool 0023into hole 0026of tank filler
cap 0006.
i Do not inhale any ammonia vapor that
may escape when you unscrew tank filler
cap 0006.A mmonia vapors have apungent
odor .However, they are neither toxic nor
hazardous to health in this concentration. 144
RefuelingDriving and parking

X
Turn tank filler cap 0006counter-clockwise,
remove it and let it hang from strap 0005.
Make sure that tool 0023remains in tank filler
cap 0006while doing so.
X Only fill up the DEFt ank until the DEFlevel
is visible for the first time in the filler neck.
X Replace tank filler cap 0006and turn
clockwise.
X Pull tool 0023out of tank filler cap 0006and
stow with the vehicle tool kit in the footwell
on the co-driver's side.
X Pull cover 0025up over hole 0026of tank filler
cap 0006, turn and release.
X Turn tank filler cap 0006.
If tank filler cap 0006turns freely, the DEF
tank is closed. Parking
Important safety notes
G
WARNING
Flammable materials, e.g. leaves, grass or
twigs, may ignite if they come into contact
with hot parts of the exhaust system or
exhaust gases for extended periods. There is
a risk of fire.
Park the vehicle so that no flammable
materials come into contact with hot parts of
the vehicle. In particular, do not park on dry
areas of grass or harvested grainfields. G
WARNING
If you switch off the ignition while driving,
safety-relevant function sare only available
with limitations, or not at all.T his could affect,
for example, the power steering and the brake
boosting effect.Y ou will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving. G
WARNING
If you leave children unsupervised in the
vehicle, they could set it in motion by, for
example:
R releasing the parking brake
R shifting the automatic transmission out of
the parking position P
R starting the engine.
They could also operate the vehicle's
equipment. There is a risk of an accident and
injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
! Am oving vehicle can lead to damage to
the vehicle or damage to the drive train.
! When the vehicle is parked, always
remove the key to prevent the battery from
becoming discharged.
On vehicles with a battery isolating switch,
switch off the power supply if the vehicle is
to be out of use for a longer period of time.
Always park your vehicle safely and according
to legal requirements and secure it against
rolling away.
To ensure that the vehicle is properly secured
against rolling away unintentionally:
R the parking brake must be firmly applied
R the selector lever must be in position Pand
the key must be removed from the ignition
lock
R
R on steep uphill or downhill gradients, the
front wheels must be turned towards the
curb
R on steep uphill or downhill gradients, the
empty vehicle must be secured at the front
axle, e.g. with a wheel chock or similar
object
R on steep uphill or downhill gradients, the
laden vehicle must also be secured at the
rear axle, e.g. with a wheel chock or similar
object Parking
145Driving and parking Z

Use the wheel chock (Y
page 147) to do so.Parking brake
G
WARNING
If you leave children unsupervised in the
vehicle, they could set it in motion by, for
example:
R releasing the parking brake
R shifting the automatic transmission out of
the parking position P
R starting the engine.
They could also operate the vehicle's
equipment. There is a risk of an accident and
injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle. G
WARNING
If you must brake the vehicle with the parking
brake, the braking distance is considerably
longer and the wheels could lock. There is an
increased danger of skidding and accidents.
Only use the parking brake to brake the
vehicle when the service brake is faulty. Do
not apply the parking brake too firmly. If the
wheels lock, release the parking brake until
the wheels begin turning again. The brake lamps are not illuminated when you
brake the vehicle using the parking brake.
As a rule, you may only apply the parking
brake when the vehicle is stationary. X
To apply the parking brake: pull brake
lever 0005up as far as the last possible
detent.
The 000B warning lamp in the instrument
cluster lights up if the engine is running.
i On vehicles with a folding brake lever, you
can then press lever 0005down to the stop.
X To release the parking brake: on vehicles
with a folding brake lever, first pull brake
lever 0005up to the stop.
X Raise brake lever 0005slightly and press
release knob 0006.
X Guide brake lever 0005down to the stop.
The 000B indicator lamp in the instrument
cluster goes out.
Exceptionally, if the service brake fails, the
parking brake can be used to brake the
vehicle in an emergency.
X Emergency braking: press and hold
release button 0006and carefully apply brake
lever 0005. Switching off the engine
G
WARNING
The automatic transmission switches to
neutral position Nwhen you switch off the
engine. The vehicle may roll away. There is a
risk of an accident.
After switching off the engine, always switch
to parking position P. Prevent the parked
vehicle from rolling away by applying the
parking brake.
! If the coolant temperature is very high,
e.g. after driving on hilly roads, leave the
engine running at idle speed for about
two minutes before turning it off.
This allows the coolant temperature to
return to normal.
X Stop the vehicle.
X Shift the automatic transmission to
position P. 146
ParkingDriving and parking

X
Apply the parking brake.
X Turn the key to position 0in the ignition
lock and remove it.
The immobilize ris activated.
X Secure the vehicle to prevent it from rolling
away (Y page 145). Wheel chock
Use the wheel chock or asimilar object to
prevent the vehicle fro mrolling away, e.g.
when parking or changing awheel. Wheel chock in the load/passenger compartment
X To remove the wheel chock on Cargo
Vans/Passenger Vans: pull restraining
cable 0005down a little and remove it from
retainer 0006.
X Remove the chock.
i When stowing the wheel chock, make
sure that restraining cable 0005is holding it
securely in retainer 0006. Wheel chock to the rear of the chassis on the left
side of the vehicle X
To remove the wheel chock on Chassis
Cabs: pull the locking springs down and
remove the wheel chock.
i When stowing the wheel chock, make
sure that it is secured in the retainer with
the locking springs. Parking the vehicle for
along period
If you leave the vehicle parked for longer than
4w eeks, the battery may be damaged by
exhaustive discharging.
X Disconnect the batter y(Ypage 251) or
switch off the battery main switch
(Y page 132).
Or
X Connect the battery to a trickle charger.
You can obtain information about trickle
chargers from a qualified specialist
workshop.
If you leave the vehicle parked for longer than
6w eeks, the vehicle may suffer damage as a
result of lack of use.
X Visit a qualified specialist workshop and
seek advice. Driving tips
General notes
Important safety notes G
WARNING
The driver's attention to the road must always
be his/her primary focus when driving. For
your safety and the safety of others, we
recommend that you pull over to a safe
location and stop before placing or taking a
telephone call. If you choose to use the
telephone while driving, please use the hands-
free device and only use the telephone when
road, weather and traffic conditions permit.
Some jurisdictions prohibit the driver from
using a mobile phone while driving a vehicle. Driving tips
147Driving and parking
Z

Deactivating cruise control
There are various ways to deactivate cruise
control:
X Briefly press the cruise control lever
forwards 0025.
Or
X Apply the brakes.
The last speed set remains stored. The last
speed stored is deleted when you switch off
the engine.
Cruise control is deactivated automatically
when:
R you apply the brakes
R you apply the parking brake and the 000B
indicator lamp in the instrument cluster
lights up
R you are driving slower than 20 mph
(30 km/h)
R you shift the automatic transmissio nto
neutral position Nwhile the vehicle is in
motion
R ESP ®
or ASR intervenes
R there is a malfunction in the ESP ®
, ASR or
ABS system
Problems with cruise control On vehicles with steering wheel buttons, the
speed canno
tbe set when cruise control is
activated.
The display is showing a message of high
priority and cannot therefore show a change
in speed.
X Proceed as instructed by the message in
the display.
X Deactivate cruise control PARKTRONIC
Important safety notes PARKTRONIC is only an aid. It cannot replace
your own awareness of the immediate
surroundings. You are responsible for safe maneuvering, parking and pulling away. When
maneuvering, parking and pulling away, make
sure that there are no persons, animals or
objects in the maneuverin
garea.
PARKTRONIC does not account for obstacles
that are:
R beneath its detection range, e.g. persons,
animals or objects
R above its detection range, e.g. overhanging
loads, overhangs or truck loading ramps
PARKTRONIC is an electronic parking aid with
ultrasonic sensors. It indicates the distance
between yourv ehicle and an objec tvisually
and audibly.
Your vehicle features two separate sound
emitters with different frequencies for the
warning tones. The warning ranges in front of
and behind the vehicle are indicated by
different warning tones.
PARKTRONIC is activated automatically when
you:
R tur nthe key to position 2in the ignition lock
R release the parking brake and
R move the selector lever to D,Nor R.
PARKTRONIC is deactivated at speeds above
11 mph (18 km/h). PARKTRONIC is
reactivated at speeds below 10 mph
(16 km/h).
PARKTRONIC monitors the area around your
vehicle with sensors in the front and rear
bumpers.
Range of the sensors !
Pay particular attention to obstacles
above or below the sensors when parking,
such as flower pots or trailer towbars.
PARKTRONIC does not recognize such
objects when they are in the immediate
vicinity of the vehicle. You could damage
the vehicle or objects. Driving systems
157Driving and parking Z

Problems with PARKTRONIC
Problem Possible causes/consequences and
0004 Solutions
Only the red segments
in the PARKTRONIC
warning displays are lit.
Aw
arning tone also
sounds for
approximately
2s econds.
PARKTRONIC is
deactivated after
approximately
20 seconds.
The indicator lamp of
the 000C button lights
up and the red
segments in the
PARKTRONIC warning
display go out. PARKTRONIC has malfunctioned and has switched itself off.
X
If problems persist, have PARKTRONIC checked at a qualified
specialist workshop. The PARKTRONIC
warning displays
implausible distances.
For example, all the
segments may be lit
even though there is no
obstacle present. The PARKTRONIC sensors are dirty or iced up.
X
Clean the PARKTRONIC sensors (Y page 259).
X Turn the key to position 2again in the ignition lock. The license plate or other parts attached near the sensors may
not be secured correctly.
X
Check the license plate and attachment parts near the sensors
for correct seating. An external radio or ultrasonic source may be causing
interference.
X
Check PARKTRONIC functions in a different location. Rear view camera
Important safety notes !
Objects that are not at ground level
appear further away than they actually are,
for example:
R the bumper of the vehicle parked behind
R the drawbar of a trailer
R the ball coupling of a trailer tow hitch R
the tail-end of a truck
R slanted posts
Only use the camera guide lines for
orientation. Do not get any closer to
objects than the lowest horizontal guide
line. You may otherwise damage your
vehicle and/or the object.
The rear view camera is only an aid. It cannot
replace your own awareness of the
immediate surroundings. You are responsible Driving systems
161Driving and parking Z